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The Graveyard - Products No Longer Supported => Access Points / Extenders => DAP-1360 => Topic started by: patlcs on January 15, 2016, 12:06:21 PM

Title: Problem with WIFI (DAP-1360)
Post by: patlcs on January 15, 2016, 12:06:21 PM

Hi,
i am new to this forum.
I have a quite strange problem with my Dlink DAP-1360 in access point mode which is connected to the host router (ONT) manufactured by Huawei [ model number HG8245H]
i live in Mauritius.

my problem is that when my iphone 6 and my laptop is connected to wifi and only a few meters from the router, it works perfectly but when i walk in my room, the internet connection becomes dead slow to no connection despite having good wifi strength.
i really don't know what to do since i've already reset the access point several times.

Current config:

Wireless Network Settings :

Enable Wireless : Always
Wireless Mode : AP
Wireless Network Name : HUAWEI-H5KD(Also called the SSID)
802.11 Mode : Mixed b,g,n
Wireless Channel : 1 (greyed out)
Enable Auto Channel Scan : enabled
Channel Width : 20 Mhz
Visibility Status : Visible Invisible

WIRELESS SECURITY MODE :

Security Mode :WPA-Personal

WPA mode : auto
Cipher Type : AES

Advanced Wireless settings

Transmit Power : 100%
WMM Enable : enabled (greyed out)
Short GI : disabled
IGMP Snooping : disabled
WLAN Partition :disabled
HT 20/40 Coexistence : Enable Disable

Title: Re: Problem with WIFI (DAP-1360)
Post by: FurryNutz on January 15, 2016, 01:22:16 PM

Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

• What Hardware version is your DAP? Look at the sticker under the DAP.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the DAPs web page under status.
• What region are you located?

Does the ONT have WiFi or any other WiFi enabled near by the DAP?

• Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by that maybe causing interferences?
• Any other WiFi routers in the area that maybe causing interferences? Link> Use a WiFi Scanner (http://forums.dlink.com/index.php?topic=48327.0) to find out. How many?

Wireless Configurations
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0) and Good Neighbour Policy (http://forums.dlink.com/index.php?topic=10634.0)

• Ensure the default (dlink) SSID name is changed. Ensure that different SSID names are used between each WiFi 2.4/5Ghz radios. Can be anything and not something that's already in use by any neighbouring WiFi routers. Under Setup/Wireless/Manual.
• What wireless modes are you using?

• Try single mode G or N or mixed G and N?
• Channel Width set for Auto 20/40Mhz.
• Try setting a manual Channel (http://en.wikipedia.org/wiki/Wireless_channels) to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear. 13 for EU regions.
• What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES (http://en.wikipedia.org/wiki/Advanced_Encryption_Standard), so you might want to try TPIK (http://en.wikipedia.org/wiki/Temporal_Key_Integrity_Protocol) only or Auto TPIK and AES.
• What wireless devices do you have connected?
• Ensure any devices with WiFi adapter drivers are updated.

Title: Re: Problem with WIFI (DAP-1360)
Post by: patlcs on January 15, 2016, 01:56:55 PM

H/W version: F1
Firmware 6.07
region: Mauritius (east of africa, Indian Ocean)
Wifi on ONT is disabled
Yes there are Wifi networks in my neighbourhood whose channels are mostly 1,6 or 10
i have a cordless phone in another room

i will try your configurations and will let you know.
My laptop, Iphone and samsung smartphones are connected over wifi

Title: Re: Problem with WIFI (DAP-1360)
Post by: FurryNutz on January 15, 2016, 02:56:15 PM

IF you have channel 13, please set that on the DAP.

Is the cordless phone is 2.4Ghz or near this frequency?

Title: Re: Problem with WIFI (DAP-1360)
Post by: patlcs on January 16, 2016, 09:50:54 AM

Quote from: FurryNutz on January 15, 2016, 02:56:15 PM

IF you have channel 13, please set that on the DAP.

Is the cordless phone is 2.4Ghz or near this frequency?

no i don't have channel 13 as an option on my access point. i think the cordless phone is 2.4 ghz .
i tried your configurations and internet connection is much improved. i think the problem was related to the position of the external antennas.
but still when i am in a room with fair signal strength (2 bars out of 3) the internet speed becomes very slow to non-responsive.

thanking you for your advices.

Title: Re: Problem with WIFI (DAP-1360) (RESOLVED)
Post by: FurryNutz on January 16, 2016, 10:54:57 AM

Glad it's working better.

Be aware that your cordless phone may have issues with interferences as well if it's on the same frequency.  ::)

Enjoy.

Title: Re: Problem with WIFI (DAP-1360)
Post by: patlcs on January 17, 2016, 12:40:18 AM

one more question,

does this router in access point mode halves the internet connection speed?

Title: Re: Problem with WIFI (DAP-1360)
Post by: FurryNutz on January 17, 2016, 09:02:18 AM

No.

This is a wreless AP, not a router.