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The Graveyard - Products No Longer Supported => IP Cameras => DCS-932L => Topic started by: davidl on April 16, 2011, 04:42:51 AM

Title: one minute problem - Please share if you have been successful
Post by: davidl on April 16, 2011, 04:42:51 AM
I am having the countdown 1 minute problme on mydlink. Have the Dir 655 and 1130 and 930. Have tried everything. Customer service no help.

Can anyone tell me if they have been successful viewing the camera over mydlink (without the 1 minute countdown).  ???What steps  did you do to setup the camera/router or modem. Would benefit many users. This is a problem that is all over this forum
Title: Re: one minute problem - Please share if you have been successful
Post by: rjmmoon on April 16, 2011, 11:02:37 AM
I had the same problem, along with several basic installation problems, and spent hours with tech support, and couldn't solve the problem. I took the automatic protection mode off in IE security settings and after a reboot, everything worked.
I also installed a third camera, and came to the conclusion that the other two had to be unplugged during the installation of the third...I believe that having one plugged in while trying to install a second, causes problems...just my belief..I now have two 930's and one 932, and all work perfectly...
ALSO, if you do not want to change security settings, try FIREFOX. Camera work perfectly without reducing security.
Hope this works...it took me two weeks to get these working...one of my last steps included installing a new DIR-655 router, and first updating the firmware before installing the cameras!!
PS: After the new router and security changes, and unplugging the first camera, the second took about 2 minutes to install; then immediately unplugging the second camera, the third took about 2 minutes to install....couldn't have been faster!
Title: Re: one minute problem - Please share if you have been successful
Post by: davidl on April 17, 2011, 05:23:54 AM
that did not work for me ??? Also have the 1 minute countdown on iphone mydlink app. I have bandwith, upnp router . If everyone  can share their sucess would be helpful for the forum. Please describe how you fixed the 1 minute countdown problem with mydlink web and mydlink iphone.  ???
Title: Re: one minute problem - Please share if you have been successful
Post by: Tarv on April 17, 2011, 08:19:43 AM
I have two 1130's and do not have the 1 min viewing problem, never have.

When setting up the camera, I did specify different external HTTP and RTSP ports for each device so they would not conflict.  (Internal ports left default 80/554).  It didn't make sense to me why it would let you set that when uPNP should take care of that anyway.

If uPNP is sending the same external port to each camera, that would cause issues.

Maybe that's something to try?

Title: Re: one minute problem - Please share if you have been successful
Post by: davidl on April 18, 2011, 05:33:07 AM
The issue is not with two cameras. I can not even get one camera to work on mydlink or mydlink lite for iphone for more than one minute. I wondering if it is the modem. it is a westel 6100 att. Has anyone got att and westel 6100 and it works? please share your sucess.  ???
Title: Re: one minute problem - Please share if you have been successful
Post by: rjmmoon on April 19, 2011, 05:30:05 PM
Check out this link for the 930L and 932L:
http://mydlink.com/faq/DCS930L
Title: Re: one minute problem - Please share if you have been successful
Post by: davidl on April 20, 2011, 07:58:19 AM
Why can I only view my camera's Live Video for one minute?

 If your camera is connected to a router that does not support UPnP, you will only be able to remotely view your Live Video for one minute at a time. router is dir 655 with UPNP cliked on?If you are viewing your Live Video from a PC on the same local network, or if your router supports UPnP, you will not have this limitation.

  ??? I know I am not the only person with problem? Please share the fix. ;D
Title: Re: one minute problem - Please share if you have been successful
Post by: TD99 on April 21, 2011, 11:04:02 AM
My router is a "Trendnet TEW-633GR" which supports Wireless "N".

UPnP is definitely enabled. I confirmed this again last night. I even unplugged the router for a few seconds to reboot it. Still, when I am viewing the cameras via myDLink from the office, I am limited to 60 seconds and the viewing image is just 320x240.

When I am at home, there is no time limit and the image is 640x480 (same as what the cameras are set to).

So, in short, I am stumped as well.
Title: Re: one minute problem - Please share if you have been successful
Post by: digicam07 on April 21, 2011, 06:12:14 PM
I had this exact same issue on my 932L.

I was able to view without any limit on my lan by directly entering the local ip of the cam.
But both mydlink.com and Android would time-out at 1 min and here is how i think i resolved it.

I have a Linksys E2000 router.
1)  Login to Router and assign a static IP to my Dlink 932L  say  192.168.1.112
2) Go to portwarding setting on your router and enter a new rule to forward
External port 80 to your internal port 80 on your new static ip of 192.168.1.112
3) Save the setting on your router, wait 30 secs.
4) Verify your ip of the camera is as newly assigned. (else reboot once)
5) verify that mydlink site now offers complete stream without the 60 secs timeout limit

Doing this seems to have solved the issue for me, hope this help you all too
Title: Re: one minute problem - Please share if you have been successful
Post by: TD99 on May 26, 2011, 08:56:13 AM
Here's what I don't get. When I use the myDLink Lite app on my Android phone via a 3G connection (such as away from home), there's no time limit. But if I use my office PC, there is.

What's the difference? I'm accessing both via the internet. One is the Android app via Sprint's 3G network and the other is the mydlink website via my work's ISP.
Title: Re: one minute problem - Please share if you have been successful
Post by: Colecago on May 28, 2011, 02:13:22 PM
I've gotten it to work by installing DD-WRT on my WRT54GL, set static IP addresses for my camera, changed their ports to something else, and forwarded them in my router.  I can access the cams by going to my external ip address xxx.xxx.xxx.xxx:port but you can't use mydlink anymore, or the stock android app because there are no port settings.  Try tinycam.  You do not need UPnP if everything is forwarded correctly, I have it turned off and I can access my cams fine.  For your ip address I recommend using a service like dyndns so you can link a host name to your ip address.  Many routers have a setting to link up with a service like this, otherwise you can run something on your computer, that way if your address changed, dyndns automatically links it to that host name, it will be something like
whateveryouwant.selfip.org:cameraport
Title: Re: one minute problem - Please share if you have been successful
Post by: drclink on May 31, 2011, 07:13:31 AM
I corrected my problem by accident while I was changing settings trying to activate the email notification. I am using a bell supplied 2wire modem and had my camera settings set for static IP. I switched to PPPoE and, voila, my "1 minute" problem was fixed. I do not understand why but I do know that there is now no time limit on my remote viewing. I am using a DC-932L.
Title: Re: one minute problem - Please share if you have been successful
Post by: rflagg on June 19, 2011, 11:22:09 AM
I have the exact same problem.  One minute limit outside my network via mydlink.  (Both web and iPhone).  If I use the browser www.xxx.yyy.zzz:port, the viewing is unlimited.  I'd really like the iphone to display the stream without the time limit.

I'm not familiar with PPPoE.  Exactly what did you do to enable it?  I'm aware that the camera supports DHCP, Static, and PPPoE.

My hardware is:
1.  AT&T 2Wire Modem  (U-Verse)
2.  DLink DIR-855 Router  (UPnP enabled, on latest firmware)
3.  DCS-932L Camera

Title: Re: one minute problem - Please share if you have been successful
Post by: HankTheCrank on July 13, 2011, 07:28:29 AM
We recommend "Total Control" app for all clients with iStuff! My firm sells accounting s/w to retailers for POS, and about 7 years ago we started offering CCTV Business Solutions. At first it was the "Pocket-PC" from T-Mobile running Windows Mobile apps (provided by the manufactures, but Windows 7 phones are a "Real Pain in the Keester," and most of our clients went Android, or Apple; so after evaluating several "Solutions" "Total Control" is the best we've seen! It supports Blackberry, Android, and Iphones (and iPads). I believe you can still goto their site, and download a 30 day demo...

As for us; we're looking for anyone thats used D-Links Wish (Wireless Intelligent Stream Handling settings; because we haven't got a good answer from D-Link?!

Back in the trench,
Hank
Title: Re: one minute problem - Please share if you have been successful
Post by: harrv on August 10, 2011, 09:07:57 AM
I had the one minute problem and solved it (mostly--see below).

Camera: DCS-932L
Router: Linksys WRT54G v1.1
Working router firmware: Tomato 1.28

Router firmware that does NOT work: DD-WRT standard or mini version 24 (and possibly any DD-WRT)

I had long ago changed the firmware on my WRT54G to use DD-WRT which I found to be better than the stock Linksys firmware in every respect. However, even though UPnP is a feature of DD-WRT, it apparently only has partial UPnP support. Upgrading to the Tomato firmware gave me the full UPnP support required by the D-Link camera and mydlink.com. I am now able to view my home camera from home, work, and with the D-Link iPhone app without the one minute countdown.

I still have a few issues. Although I set the camera's video size to be 640x480, when viewing through mydlink.com outside of my home network the video is resized to something smaller than that. Also, outside of my home network I cannot see a live picture when looking directly at the camera settings page, nor can I set the motion detection zones with a live picture.

I hope this is helpful for someone else.
Title: Re: one minute problem - Please share if you have been successful
Post by: Kerflumper on August 16, 2011, 11:23:42 AM
I have this problem too and while I haven't yet checked anything on my firewall (SonicWALL TZ 100) I hope someone can shed some light on why this works the way it does.  Why a one minute timer?  Where does that come from?  I've never really looked into what uPNP is, and a quick search on it doesn't give me much to go on in this context.

I guess my question is, if the connection is made and you can view the live video from outside via a browser or app, what is telling the connection to timeout in one minute?
Title: Re: one minute problem - Please share if you have been successful
Post by: rayjj on August 17, 2011, 10:23:27 AM
I was having this same problem and I think I have almost solved it.  I have a Linksys WRTG54L router, using the latest firmware available (forget version number offhand).  I had UPNP enabled on the router, but the latest firmware for whatever reason no longer shows it, so I am guessing that it is always active now, no clue.  Regardless, after having it enabled in the router, and in the settings for the 2 DCS-930L cameras, it still would time out.  Next step was to create static IPs for both cameras, did that, still timed out.  Next step was to forward TCP Port 80 in my router to the internal IP of the cameras.  I made the port forwarding identical for both cameras, which I guess would typically be a conflict, but it seems to have made it work, or so I thought. (I am not all that knowledgeable on networking past the very basics).  So last night, I added 2 more cameras to my setup, both DCS-932L.  Those took a lot more effort to get setup and added to mydlink, but I eventually got it.  Went through all the same steps as above, in the process I changed the IPs of the original 2 cameras, and did all the appropriate settings in the router, but now one of my original cameras is timing out, but the other 3 are not.  Is it possible it is just taking longer for all the IP and port forwarding into to get sent to mydlink account?  I checked every setting page of all the cams and they are identical, so makes no sense that only 1 times out now.
Title: Re: one minute problem - Please share if you have been successful
Post by: rayjj on August 17, 2011, 01:44:14 PM
I was having this same problem and I think I have almost solved it.  I have a Linksys WRTG54L router, using the latest firmware available (forget version number offhand).  I had UPNP enabled on the router, but the latest firmware for whatever reason no longer shows it, so I am guessing that it is always active now, no clue.  Regardless, after having it enabled in the router, and in the settings for the 2 DCS-930L cameras, it still would time out.  Next step was to create static IPs for both cameras, did that, still timed out.  Next step was to forward TCP Port 80 in my router to the internal IP of the cameras.  I made the port forwarding identical for both cameras, which I guess would typically be a conflict, but it seems to have made it work, or so I thought. (I am not all that knowledgeable on networking past the very basics).  So last night, I added 2 more cameras to my setup, both DCS-932L.  Those took a lot more effort to get setup and added to mydlink, but I eventually got it.  Went through all the same steps as above, in the process I changed the IPs of the original 2 cameras, and did all the appropriate settings in the router, but now one of my original cameras is timing out, but the other 3 are not.  Is it possible it is just taking longer for all the IP and port forwarding into to get sent to mydlink account?  I checked every setting page of all the cams and they are identical, so makes no sense that only 1 times out now.

OK so now this is weird, a different camera is now timing out, and the one that was earlier is not.  WTF is all I can say!
Title: Re: one minute problem - Please share if you have been successful
Post by: TD99 on August 29, 2011, 11:10:40 AM
Looks like the "1-minute" problem has been resolved since the recent revision of the mydlink website. At least for me it is. I can view any cam for what appears to be no limit. The frame rate also seems to be improved and the 1x-4x zoom finally works.

How about for others?

On the flip-side, the recent update for the "mydlink lite" on my Android phone seems to have problems connecting now. I keep getting "unable to connect" with "List" and "Reconnect" as options -- even while I am at home, on the same LAN. Never had probs before.
Title: Re: one minute problem - Please share if you have been successful
Post by: JavaLawyer on August 29, 2011, 11:42:40 AM
Looks like the "1-minute" problem has been resolved since the recent revision of the mydlink website. At least for me it is. I can view any cam for what appears to be no limit. The frame rate also seems to be improved and the 1x-4x zoom finally works.

How about for others?

On the flip-side, the recent update for the "mydlink lite" on my Android phone seems to have problems connecting now. I keep getting "unable to connect" with "List" and "Reconnect" as options -- even while I am at home, on the same LAN. Never had probs before.

I've never personally experienced the infamous 1-minute issue, but subsequent to the mydlink website update I did get the "List" and "Reconnect" options on one occasion.
Title: Re: one minute problem - Please share if you have been successful
Post by: BUYWHIZ on November 12, 2011, 09:35:01 AM
I have Dcs-932L installed at my work place. I can see Live video from mydlink continuously when I'm on the same Network without any Restriction But when I try to see the same Live feed from my home by logging in from mydlink  - It gives me 60 Second Restriction. At Home I have a Comcast DSL Internet which comes with a Motorola Modem - (Motorola SURFboard DOCSIS 3.0) which is connected to Netgear Router N600 (WNDR3700), I called customer Support and they told me that I should be able to see Live Video If I enable UPnP from my router Settings Which I did but No luck. Can someone please help me out with steps by steps instructions  as I'm new to all this. I would really appreciate it Thanks Nisha
Title: Re: one minute problem - Please share if you have been successful
Post by: csalmond on December 31, 2011, 11:53:37 AM
Log into your D-Link camera (mine is a dcs-930L)
Click on Setup -
Network Setup
Under UpNP settings
UPnP Port Forwarding
Set the radio button to "Enable"
Save.
Title: Re: one minute problem - Please share if you have been successful
Post by: mikedrew79 on April 01, 2012, 02:57:22 PM
I have two 932l's that I have used on two different routers.  linsys wrt54g and the DLink 600L.  Both have UPnP and both were enabled but the 1 min issue was happening.  I disabled audio on one camera and the 1 min time limit went away for that camera.  Disabled audio on the second cam with the same results.  The audio doesn't work the best anyways and is no use to me.  Hope this works for some of you that have had issues.
Title: Re: one minute problem - Please share if you have been successful
Post by: JavaLawyer on April 03, 2012, 07:03:44 AM
I have two 932l's that I have used on two different routers.  linsys wrt54g and the DLink 600L.  Both have UPnP and both were enabled but the 1 min issue was happening.  I disabled audio on one camera and the 1 min time limit went away for that camera.  Disabled audio on the second cam with the same results.  The audio doesn't work the best anyways and is no use to me.  Hope this works for some of you that have had issues.

That's a very interesting observation. . . I haven't heard this anywhere else. Can you try enabling audio again to see if the problem resurfaces? Can anyone else validate this issue?
Title: Re: one minute problem - Please share if you have been successful
Post by: GraceL on June 03, 2012, 07:44:24 AM
Thank you csalmond!  Your fix worked for me!
Title: Re: one minute problem - Please share if you have been successful
Post by: rgarden on September 04, 2012, 07:02:52 AM
Hi everyone,
Im new at this forum and id like your help, please. Im having the same issue (1minute problem) in my DCS 5222L, but not at home via wi-fi. The problem is in my 3G connection on the app for the iphone. Can you solve this problem? Tks.