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Author Topic: Help desperatly needed with settings for IP CAM  (Read 17364 times)

knotan

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Help desperatly needed with settings for IP CAM
« on: February 20, 2014, 02:28:13 AM »

Been trying to solve this by myself for a long time now but cant figure it out...

Problem:

I have an IP Camera outside connected to my Dir 855 router via wifi.
When I connect my laptop to the router via TP cable I can connect and see the IP camera just fine.
If I disconnect the TP cable and connect to the router with wifi I can no longer connect to the camera in any way, I can search for it and it shows up in the list with the ip the router has provided it.

How do I fix this, please help im stuck :)

Kind Regards
Knotan
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FurryNutz

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Re: Help desperatly needed with settings for IP CAM
« Reply #1 on: February 20, 2014, 07:49:56 AM »

Link>Welcome!

  • What Hardware version is your router? Look at sticker under router.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?
  • What Hardware version is your router? Look at sticker under router.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?
  • Are you wired or wireless connected to the router?
  • Has a Factory Reset been performed?
  • Was a Factory Reset performed before and after any firmware updates then set up from scratch?
FW Update Process
  • Was the router working before any firmware updates?

 
Wireless Configurations
Links>Wireless Installation Considerations and Managing Signal Congestion and Good Neighbour Policy
  • Ensure the default (dlink) SSID name is changed. Can be anything and not something that's already in use by any neighboring WiFi routers. Under Setup/Wireless/Manual.
  • What wireless modes are you using?
  • 2.4Ghz and 5Ghz routers: Try single mode G or N or mixed G and N on 2.4Ghz and single mode N on 5Ghz?
  • Channel Width set for Auto 20/40Mhz or try 20Mhz only.
  • Try setting a manual Channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
  • What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto TPIK and AES.
  • What wireless devices do you have connected?
  • Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by?
  • Any other WiFi routers in the area? Link> Use InSSIDer to find out. How many?
  • If you have any of these options, Try turning OFF or ON Short GI, WLAN Partition, Extra Wireless Protection and HT 20/40 Co-existence if you have it. Also testing with HT20/40Mhz Co-existence enabled will impact results as well. I prefer to use this option OFF. Recommended settings are default. Under Advanced/Advanced Wireless.

3rd Party Security Software Configurations
  • Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.

What is TP cable?  ???
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

knotan

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Re: Help desperatly needed with settings for IP CAM
« Reply #2 on: February 22, 2014, 06:39:42 AM »

Hello and thank you so much for your time!

My router info:

H/W ver: A3
F/W ver: 1.21 EU
Loaded firmware under status: 1.21EU, 2010/01/15

Ip cameras has the ip 192.168.0.127 and 192.168.0.126 and both uses port 80.

TP cable - RJ45, the ordinary cable between ex laptop-router when you dont use the wifi.

When I use RJ45 cable I can see the camera on all of my computors, when I connect to the router with wifi I cant. And i desperatly need to be able to see it using just wifi. My shop is way back behinde my house and I need to be able to see when deliverys and customers show up so I can go meet them.
Running a RJ45 cable up to the shop is not possible.

I have been trying to solve this for about 2 years but itīs been hard because I dont know what settings needs to be set and even where to look in the router to set them...

Any ideas?

Thank you for your time!
 
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ReverendTed

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Re: Help desperatly needed with settings for IP CAM
« Reply #3 on: February 22, 2014, 08:37:53 AM »

What IP address does your laptop have when connected via cable?
What IP address does your laptop have when connected via WiFi?

If I read correctly, you said you can connect to the camera when your laptop is plugged in, but not when your laptop is connected via WiFi?

My first guess is that your laptop is ending up on a different subnet (e.g. 192.168.1.x compared to 192.168.0.x) when it's connected wirelessly.

A temporary solution might be to try to access the cameras over an Internet interface rather than through the internal network.  (What type of cameras are they?  Are you viewing them through the direct IP interface by going to, for instance, http://192.168.0.127 in a web browser?)
« Last Edit: February 22, 2014, 08:48:31 AM by ReverendTed »
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knotan

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Re: Help desperatly needed with settings for IP CAM
« Reply #4 on: February 22, 2014, 10:15:10 AM »

Hi!

I just upgraded to F/W ver: 1.24EU

When I connect plugged the laptop gets the ip: 192.168.0.196
And when I connect with WIFI i get the ip: 192.168.0.195

Both use 255.255.255.0
Standard gateway: 192.168.0.1
DHCP Server: 192.168.0.1
DNS Server:   192.168.0.1

When plugged in I can view the camera in both the surveillance center that came with the cameras and also through Firefox aka Server push mode.

When on wifi The login page in firefox wont even load and the surveillance center program can se the camera name and that its active but cant connect.

I know it must be some settings or port that needs to be opened, I just dont know what needs to be done.

The cameras are EasyN outdoor nightvision ip cameras.
Thanks so much for your time!
« Last Edit: February 22, 2014, 10:16:46 AM by knotan »
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ReverendTed

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Re: Help desperatly needed with settings for IP CAM
« Reply #5 on: February 22, 2014, 10:35:14 AM »

Well that's my first guess shot.  Hrm.
Is the laptop connecting wirelessly to the 855L, or to another wireless access point?
Is your wireless network set up as a Guest Zone by any chance?
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FurryNutz

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Re: Help desperatly needed with settings for IP CAM
« Reply #6 on: February 22, 2014, 12:18:16 PM »

You will have two separate IP addresses for your Laptop, one is for the wired connection and the other is for the wireless connection. This is normal operation.

What Mfr and model are these cameras?
What IP address is the camera getting?

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router. Besure to log into the Admin account on the router.
  • Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options, Advanced/QoS
  • Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual or under Setup/PARENTAL CONTROL/Set to>None: Static IP or Obtain Automatically From ISP.
  • Enable Use Unicasting (compatibility for some ISP DHCP Servers) under Setup/Internet/Manual.
  • Turn on DNS Relay under Setup/Networking. Link>Finding Faster DNS Addresses using Name Bench and input new DNS addresses under Setup/Internet/Manual.
  • Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting and maintain consistency for applications that need to connect as well as mapped drives.
  • Ensure devices are set to auto obtain an IP address.


Hi!

I just upgraded to F/W ver: 1.24EU

When I connect plugged the laptop gets the ip: 192.168.0.196
And when I connect with WIFI i get the ip: 192.168.0.195

Both use 255.255.255.0
Standard gateway: 192.168.0.1
DHCP Server: 192.168.0.1
DNS Server:   192.168.0.1

When plugged in I can view the camera in both the surveillance center that came with the cameras and also through Firefox aka Server push mode.

When on wifi The login page in firefox wont even load and the surveillance center program can se the camera name and that its active but cant connect.

I know it must be some settings or port that needs to be opened, I just dont know what needs to be done.

The cameras are EasyN outdoor nightvision ip cameras.
Thanks so much for your time!
« Last Edit: February 22, 2014, 12:21:28 PM by FurryNutz »
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Help desperatly needed with settings for IP CAM
« Reply #7 on: April 24, 2014, 07:07:51 AM »

Any status on this?  ???

Been trying to solve this by myself for a long time now but cant figure it out...

Problem:

I have an IP Camera outside connected to my Dir 855 router via wifi.
When I connect my laptop to the router via TP cable I can connect and see the IP camera just fine.
If I disconnect the TP cable and connect to the router with wifi I can no longer connect to the camera in any way, I can search for it and it shows up in the list with the ip the router has provided it.

How do I fix this, please help im stuck :)

Kind Regards
Knotan

Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.