• April 16, 2024, 12:35:13 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Cant Open Google Or Google Related Websites(Youtube,Gmail).!!!  (Read 18356 times)

kakaista

  • Level 1 Member
  • *
  • Posts: 4
Cant Open Google Or Google Related Websites(Youtube,Gmail).!!!
« on: October 25, 2013, 09:05:43 AM »

i configured my router and when i try to open google,youtube,gmail and playstore browser shows THISWEBPAGE IS NOT AVAILABLE ..After this i tried to open them with my old modem then i can open it please help...
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Cant Open Google Or Google Related Websites(Youtube,Gmail).!!!
« Reply #1 on: October 25, 2013, 09:07:22 AM »

Link>Welcome!

  • What Hardware version is your router? Look at sticker under router.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?
  • Are you wired or wireless connected to the router?
  • Has a Factory Reset been performed?



Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?
  • What ISP Modem service link speeds UP and Down do you have?
  • Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values
  • For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.
  • Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options, Advanced/QoS or Gamefuel.
  • Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual or under Setup/PARENTAL CONTROL/Set to>None: Static IP or Obtain Automatically From ISP.
  • Enable Use Unicasting (compatibility for some ISP DHCP Servers) under Setup/Internet/Manual.
  • Turn on DNS Relay under Setup/Networking. Link>Finding Faster DNS Addresses using Name Bench
  • Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting.
  • Ensure devices are set to auto obtain an IP address.
  • If IPv6 is an option on the router, select Local Connection Only or Disable IPv6 options under Setup/IPv6.
  • Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall. Enable or Disable SPI to test.
  • Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules. Enable IPv6 Multi-cast Streaming for routers that have a Media Server option. Disable IPv6 Multi-cast Streaming if IPv6 or Media Server is not being used.
  • Turn off WISH, and WPS under Advanced.
  • WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port Speed
  • Set current Time Zone, Date and Time. Use an NTP Server feature. Tools/Time.

Web Browser Configurations
What browser are you using?
Try Opera or FF? If IE 8 or 9, set compatibility mode and test again.
Try turning off these features in Chrome:
Top right corner, little bars for options > Settings > Settings (on left) > Show advanced settings.
Uncheck these:
Use a web service to help resolve navigation errors
Use a prediction service to help complete searches and URLs typed in the address bar
Predict network actions to improve page load performance
Enable phishing and malware protection
« Last Edit: October 25, 2013, 09:08:58 AM by FurryNutz »
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

kakaista

  • Level 1 Member
  • *
  • Posts: 4
Re: Cant Open Google Or Google Related Websites(Youtube,Gmail).!!!
« Reply #2 on: October 25, 2013, 09:25:34 AM »

Thanks For The Reply
1.H/w ::: B1 F/W ver.:2.00
2.My Firmware version is 2.00
3.I am located at India
4.i am wired connected
5.yes a factory reset is been performed

i think i have a dsl connection
i have siemens c2110 modem
i dont know about that
This is coming in cmd "ping request couldnot fing -f please check the name and try again"
always on option is enabled
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Cant Open Google Or Google Related Websites(Youtube,Gmail).!!!
« Reply #3 on: October 25, 2013, 09:40:47 AM »

Can you log into the routers web page and check the WAN or Internet IP address under Status/Device Info? Does the IP address match a ##.##.###.### format or a 192.168.#.# address?

Did you use the onboard set up wizard on the 600L to set up the router to the ISP modem? and get connected?

Are these the only sites not working?

Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask.

There is newer FW avail here:
http://www.dlinktw.com.tw/support/download_view.asp?ModelSno=GMFONN&HWsno=IPAJHP

However lets see if we can get these sites working before trying the FW update...
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

kakaista

  • Level 1 Member
  • *
  • Posts: 4
Re: Cant Open Google Or Google Related Websites(Youtube,Gmail).!!!
« Reply #4 on: October 25, 2013, 09:59:07 AM »

i selected dynamic IP(DHCP)????
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Cant Open Google Or Google Related Websites(Youtube,Gmail).!!!
« Reply #5 on: October 25, 2013, 10:03:18 AM »

Ok, well i think you need to find out from your ISP if your modem is supporting any PPPoE connections and if this modem is bridgeable or not or if any bridging is needed. We need to get a public IP address ON the 600L router using any ISP supported connections like DHCP or PPPoE which a user name and password may be needed for PPPoE DSL connections. You'll need to contact your ISP service an ask them if the ISP modem can be bridged or if it needs to be bridged. Ask them about connecting a WiFi router to the modem so you can use wireless devices. Some ISP wont help much however just see if you can get information about your ISP modem and what connection it uses, DHCP or PPPoE. If we can get a correct connection ON the 600L router, I think your problem will be resolved...
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

kakaista

  • Level 1 Member
  • *
  • Posts: 4
Re: Cant Open Google Or Google Related Websites(Youtube,Gmail).!!!
« Reply #6 on: October 27, 2013, 06:02:24 AM »

Problem solved!!!!
i just checked my MTU and changed it in the configuration menu...THanx For the help
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Cant Open Google Or Google Related Websites(Youtube,Gmail) (RESOLVED)
« Reply #7 on: October 27, 2013, 09:23:48 AM »

Enjoy.  ;)
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.