• May 26, 2022, 06:15:05 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Shareport Remote Access Problem  (Read 5172 times)

woshiitcy

  • Level 1 Member
  • *
  • Posts: 3
Shareport Remote Access Problem
« on: February 11, 2014, 09:25:19 PM »

Hi guys, I'm currently having two issues:

1. Any idea if there is any alternative to map my shareport usb drive remotely? So that I will be able to access my files out of LAN. I'm able to access the shareport in a browser both locally and outside of LAN. However, when i try to use the shareport mobile app, it will only work in LAN as well. Thus is there anyway of mapping it like a ftp server? :)


2. Also, when I try to login mydlink via mydlink lite for android, it will show me a message saying that "Your account verification has been expired. Please tap a resend a verification mail and verify your account." After I did that, it will tell me that my account has already been activated. However, I'm able to access it without going through the app, meaning I access it via a browser.

Thanks in advanced :D
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49906
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Shareport Remote Access Problem
« Reply #1 on: February 12, 2014, 07:16:15 AM »

Link>Welcome!

  • What Hardware version is your router? Look at sticker under router.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?

Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?
  • What ISP Modem service link speeds UP and Down do you have?

I don't believe you can use SP as a FTP Server to connect to LAN side shares or files from the WAN side.

If there is problem with your mydlink.com account, I recommend that you phone contact D-Link support and ask about it there. If you can gain access to the mydlink account on a windows PC with out issue, then a problem could exist on the phone app.

Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

woshiitcy

  • Level 1 Member
  • *
  • Posts: 3
Re: Shareport Remote Access Problem
« Reply #2 on: February 13, 2014, 02:17:49 AM »

Firmware version is 1.06SH (From the admin page(192.168.0.1, aka default gateway). But when I look underneath the sticker, it shows 1.04. I believe the 1.06SH is my ISP in Singapore, starhub modified. I got this router from my ISP after signing up for fiber plan.


I ISP is Starhub, Singapore.
The modem is a huawei nucleus connect.
Don't think that it is the issue, since I am able to connect it through the web browser.

I see :)
I do understand that it can support Samba from my window. Is it possible to access samba when i'm outside of the network? :)

I've solved the mydlink account already :)'

Right now only left the shareport mobile app is not working in WAN :(
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49906
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Shareport Remote Access Problem
« Reply #3 on: February 13, 2014, 06:50:29 AM »

Samba is an internal LAN side protocol:
http://en.wikipedia.org/wiki/Samba_(software)
http://en.wikipedia.org/wiki/Server_Message_Block


For any SP mobile app issues, you'll need to phone contact your regional D-Link support office and have them help you with that and ensure that your router is configured and supporting correctly of the app.
  • If the ISP modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems: Link>Double NAT and How NAT Works.

    Good Luck.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

woshiitcy

  • Level 1 Member
  • *
  • Posts: 3
Re: Shareport Remote Access Problem
« Reply #4 on: February 13, 2014, 07:34:59 AM »

Thank you sir :) Very informative :) Will give a call tomorrow and try :D
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49906
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Shareport Remote Access Problem
« Reply #5 on: February 13, 2014, 07:43:15 AM »

Let us know what you find out.

 ;)
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.