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Author Topic: Accessing 1 drive  (Read 2288 times)

Ltrip

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Accessing 1 drive
« on: January 21, 2015, 09:39:04 AM »

I have the DNS-323.  The unit reported that Raid 1 was degraded.  I feared/assumed 1 drive was bad, even though there were no amber lights.
Log file reported "HDD1 failed"
Auto rebuild page reported s/n 9190
Right was s/n 5814  Left was s/n 9190
Firmware is 1.10

I bought an external enclosure and downloaded the WD diagnostic software.
S/n 5814 test failed when in the external enclosure.  I cannot access this drive in the external enclosure.
S/n 9190 tesed good when in the external enclosure.  Win 7 can "see the drive", but I can not access the data.  "Disk Management" sees the drive and sees the partitions, but there are no drive letters.  And the option to "change drive letters" is greyed out/not available.  Diskpart sees the drive and sees them as partitions, not volumes.  Diskpart will opnly assign a drive letter to a volume.

So.....

Can I put my good drive, s/n 9190, back in the DNS-323, and leave the other slot empty, will I be able to read the data to copy it to another drive?

Going to try this, as I see no harm will come of it.

Any other suggestions are greatly appreciated!

Cheers,
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FurryNutz

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Re: Accessing 1 drive
« Reply #1 on: January 21, 2015, 10:30:22 AM »

Please put the drive in question back into the DNS and copy the data on to a good drive. Then I would remove the drive in question and run full on diagnostics on it in the drive enclosure. At this point you can do a full erase and or zero erase using the drives utilities. I would fully zero out the drive. Don't do any formatting or partioning. Run a full diag after the zero has completed. If it's good and passes, take the drive out and place back into the DNS and let the DNS set it up. If the drive fails at any point while in the external case, then you'll need to get a new drive for the DNS.

To see the data on DNS formatted drives, I think you have to install a 3rd party ext3 support for Windows to be able to gain access to these drives...

Get the data off first, this go for diag and full zero erase and see first what happens.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Ltrip

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Re: Accessing 1 drive
« Reply #2 on: January 21, 2015, 04:56:26 PM »

Thanks FurryNutz!

Here's an update:
I put the good drive in the DNS and left the other slot empty.
I tried to login to the DNS-323, but I could not connect.  I was concerned.
I went to Windows Explorer to access the NAS "normally", and it came up perfectly.
I have successfully copied all the data from the 1 drive NAS to a different HDD.
All is good!
Thank you!
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FurryNutz

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Re: Accessing 1 drive (RESOLVED)
« Reply #3 on: January 21, 2015, 05:02:20 PM »

Kewl. Hope new drive will work better.

Enjoy.  ;)
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.