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D-Link IP Cameras for Home => mydlink.com (Portal) => Topic started by: F283792 on October 06, 2015, 04:10:47 PM

Title: my camera was down for like 30 minutes right now
Post by: F283792 on October 06, 2015, 04:10:47 PM

Any good reason?
May be something with DLink servers?

Also got an email:
Time:   2015-10-06 18:13:14 EDT
Device:   DCS-5020L (DCS-5020L, mydlink no. XXXXXXX)
Mail Alert:   DCS-5020L was disconnected.


My internet connection was stable at that time.
Is there any log on this model to see if its power went down?

Title: Re: my camera was down for like 30 minutes right now
Post by: FurryNutz on October 06, 2015, 04:14:25 PM

What Model is this camera?
My DCS-933L is accessible currently from mydlink.com

Title: Re: my camera was down for like 30 minutes right now
Post by: F283792 on October 06, 2015, 04:45:15 PM

Quote from: FurryNutz on October 06, 2015, 04:14:25 PM

What Model is this camera?
My DCS-933L is accessible currently from mydlink.com

Thanks. when I post my message my DCS-5020L back to life. It was inaccessible from mydlink for about 30 minutes. I just want to troubleshoot the problem. To see if it was a power or network cut or whatever else. I can't find any logs on this camera. Any help would be great !

Title: Re: my camera was down for like 30 minutes right now
Post by: FurryNutz on October 07, 2015, 06:28:59 AM

May have been a service interuption with mydlink.com. There maybe logs on the cameras web page if you log into the cameras IP address.

Title: Re: my camera was down for like 30 minutes right now
Post by: FurryNutz on October 21, 2015, 06:49:08 AM

Any status on this?  ???

Quote from: F283792 on October 06, 2015, 04:10:47 PM

Any good reason?
May be something with DLink servers?

Also got an email:
Time:   2015-10-06 18:13:14 EDT
Device:   DCS-5020L (DCS-5020L, mydlink no. XXXXXXX)
Mail Alert:   DCS-5020L was disconnected.


My internet connection was stable at that time.
Is there any log on this model to see if its power went down?