D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DIR-890L => Topic started by: mystiky on May 12, 2016, 08:12:48 AM
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About 4 weeks ago, I finally upgrade to the 1.09 firmware. I reset the router, cleared the cache and manually re-entered all of the data.
For some reason, during this past week, two times my 2.4Ghz has stopped working. I have NOT changed anything in the household, and the 5Ghz streams continue to work like a charm (and does the Ethernet connected devices). We use the 2.4Ghz for our 3 Smartphones and wireless printers. So we can rule-put the issue with those devices, as each of them is experiencing the same issues.
I do not use SC, as to me, I wish to use my router the "old-fashioned" way. I never had these problems with the 1.08x firmware (not the BETA, but the last official release), and I am thinking of flashing back down to it.
My 2.4Ghz settings are as follows:
WPA/WPA2-Personal
Mixed 802.11b/g/n
Wi-Fi Channel AUTO
Transmission Power: High
Channel Width: AUTO 20/40Mhz
H20/40 Coexistance: ENABLED
I have tried chaning to 8021g/n only, or making Channel 11 as the Wifi Channel, but again, after about 48-72 hours, this happens again.
Also: If I go and turn ON the Guest Mode (which is 2.4 Ghz), it does appear on the list of WIFI's, but upon entering the password, one cannot connect to it also.
Anyone have any suggestions / ideas?
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Try changing to Mixed G and N mode or single mode N if you don't have any B or G mode devices.
Try channel 1 or 6.
Any other wifi neighbors near by? How many and what channels are they using?
Disable Coexistence while testing single mode N.
I would enable SC and test again. I'm currently using SC and don't see any issues in regards to the time frame you mentioned.
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So, I tried all those and nothing worked until I turned OFF and then back ON the 890L router. That fixed everything, but I am not about to make a habit of this to every 2-3 days.
I can assure you that something within the 2.4Ghz is the issue, and again, I am uncomfortable with using SmartConnect. I had so many issues previously that I don't wish to re-live this.
I am thinking of downgrading to the 1.08 firmware if this happens again.
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Please try SC enabled to see if the problem continues. I'll ask D-Link about this to see if there is any known issues.
Update, no known issues on 2.4Ghz.
Others have reported good experiences with SC enabled. Please try it.
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When I have SC enabled, I see one name for all of my network names This "hidden" auto-switching between each is not what I am looking for. If D-Link did not want us to use these individual 2.4Ghz / 5 GHz modes (or have control over each of them), they would have not made it an option, right? So, I need this working steadily in the way I want the setup to be.
Facts are:
1) Never had any such problems with 1.08 -- the reason for the upgrade was I thought it was supposed to improve the 2.4Ghz (as its being listed as one of the things)
2) This problem did not happen for the first 3/4 weeks of using 1.09
3) Problem has now repeated itself twice. No change in the setup fixed the situation.
4) The only solution. Turn router OFF and back on 20 seconds later, and everything works.
5) I am using Verizon FIOS , so the DIR-890L is plugged into the Verizon's Actiontec (as it has for the last 9 months since I have owned the 890L). The DIR-890L is running in ROUTER mode (yes, not AP, as that was also causing problems).
If they can help or anyone else has gone through this, please chime in.
By the way, I am running Windows 7, but that really should not matter in this case.
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What is the Mfr and model # if the Ationtec.
SC should be tested so as to see if the problem continues or not. SC has been working well for others and myself. I presume that since others have not posted about this, that this maybe a local problem with your unit. Were here to help you rule out all areas and to narrow down where the problem maybe coming from. We ask you to enable SC as a step in this direction. Yes I agree that both methods should work either way. However you need to try SC enabled since the last time you did was way back before v1.09 and things have changed since then.
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Actiontec MI424WR rev I.
I would agree on your SC point, IF after my upgrade from 1.08 to 1.09 developed immediately. But they did not. Actually I left SC on v1.08 because if exactly this issue.
But it worked without ANY problems for nearly a month, and suddenly this start last weekend.
I just don't have time to re-program everyone's devices again. Also the fact that the guest mode was turned on, and that still did not ix the problem tells me that the issue with 2.4Ghz might be a hardware issue.
I would rather downgrade to 1.08 and leave things as they are than try 1.09 in SC mode.
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When I have SC enabled, I see one name for all of my network names This "hidden" auto-switching between each is not what I am looking for. If D-Link did not want us to use these individual 2.4Ghz / 5 GHz modes (or have control over each of them), they would have not made it an option, right? So, I need this working steadily in the way I want the setup to be.
Facts are:
1) Never had any such problems with 1.08 -- the reason for the upgrade was I thought it was supposed to improve the 2.4Ghz (as its being listed as one of the things)
2) This problem did not happen for the first 3/4 weeks of using 1.09
3) Problem has now repeated itself twice. No change in the setup fixed the situation.
4) The only solution. Turn router OFF and back on 20 seconds later, and everything works.
5) I am using Verizon FIOS , so the DIR-890L is plugged into the Verizon's Actiontec (as it has for the last 9 months since I have owned the 890L). The DIR-890L is running in ROUTER mode (yes, not AP, as that was also causing problems).
If they can help or anyone else has gone through this, please chime in.
By the way, I am running Windows 7, but that really should not matter in this case.
mystiky,
Disconnects have been reported with the 5Ghz radios but not with 2.4Ghz. Are most of your devices on 2.4Ghz frequency band? could you try 5Ghz if possible? and you are correct, you don't need to take advantage of the Smart Connect function if you don't want to, it is only there for those that may not want to manually configure the 3 independent 2.4/5Ghz radios of the router. You are free to assign which wireless client connects to what radio by setting up individual SSIDs and attaching to those as you please.
I had the problem in the beginning, for now, I have been using the reboot schedule to sort of work around the issue. You can find the Auto Reboot configuration under Management -> System Admin -> System -> Auto Reboot Configuration.
The problem with the wireless disconnects has ben seen to follow iOS devices although is may be possible that other devices may also see the issue. Please let us know what devices are disconnecting and describe the symptoms if any in particular.
In my case, trying to connect the device back to the wireless network prompts for the Wi-Fi password again, even though this is part of the WiFi profile already part of my iOS device. Entering the correct password/passphrase for the network will show an "Incorrect password, try again" message until one of these two action happened: 1- Reboot the router or 2- Turn off wireless on the device and turn back on. Again this did not happen immediately after the update but about 4 to 6 days of heavy Wi-Fi usage, both on 2.4 and 5Ghz networks.
If you could, please share the details of what you are seeing.
Thank you!
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Okay - that's a great idea!
We have 3 Samsung S4 smartphones (soon to be S7) + a HP Laptop. All 4 lost connectivity to the SSID which is assigned the 2.4Ghz (mixed, as it has ALWAYS been). Also, we have the phones setup to NO for the smart network switch (which automatically switches between Wi-Fi and mobile networks, and also between 2.4 GHz and 5 Ghz bands), as we are only offering the 2.4 on our SSID for them.
Upon trying to "connect" back to the Samsung S4, I would be told that I was "Saved" by the phone. If I try to "forget" the SSID and logon with re-entering the password, it would again say "Saved" but in no time did my phone actually say "Connected to WiFi".
Side note: You know sometimes you get connected to a network somewhere, you see the WiFi bars but nothing on the internet works. This was never the case.
I would see all 3 of my SSID networks in my "Network Connections" list, and during my time of trying to make changes on the router and then while it was "saving those" changes, the SSID's would disappear from my Network Connections lists on the phone and then re-appear after the changes were implemented. So it's not as if the 2.4Ghz SSID just disappears and is not being found by any of the devices. Its there, but you cannot establish a handshake with it.
Meanwhile, while that was going on, I turned on our Samsung SmartTV, which has 5Ghz WiFi & SSID assigned and started a Youtube video which streamed without any problems. This tells me that:
1) There is NO problem between DIR890-L / ActionTech (FIOS) / Verizon
2) There is NO problem between DIR890-L and the wired internet connections
3) Our HP laptop had the same issues, therefore this is not smartphone ONLY issue.
Hope this kind of helps...
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I'll add to the Auto Reboot suggestion that I don't have this enabled on my 890L.
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I'll add to the Auto Reboot suggestion that I don't have this enabled on my 890L.
So let's say this problem creeps-up every 2-3 days. I can't do a daily reboot, as it will screw-up some things that run for me overnight. So if I choose a weekly option, most likely it will need to be done sooner than that.
Since we don't have UNLIMITED minutes plans for our phones, having the GREATER RANGE means more than speed for WIFI. So the idea of moving everything to 5Ghz might solve the connectivity issue, but it will limit the range of our phones to use WiFi. And yes, we live in a 2 story solid brick house, so it does matter as regards to the signal strength.
I will wait to see if this happens the 3rd time, and I will then go back down to the 1.08 firmware.
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I'll see if I can replicate this issue as well. I'll disable SC and set up my 2 phones, 2 Nests, camera and iPad to connect to the 2.4Ghz radio only and see what happens.
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Thanks. By the way, I am sure I speak for all that we do really appreciate your work!
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I try my best. Just want problems resolved as fast as possible. ::)
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Do you notice when before or after if the usage of the wifi was heavy usage or average or lite?
Any details on what you are doing before this happens? Happen in the middle of something or do you come back the next day or morning and can't get connected?
I'll add to the Auto Reboot suggestion that I don't have this enabled on my 890L.
So let's say this problem creeps-up every 2-3 days. I can't do a daily reboot, as it will screw-up some things that run for me overnight. So if I choose a weekly option, most likely it will need to be done sooner than that.
Since we don't have UNLIMITED minutes plans for our phones, having the GREATER RANGE means more than speed for WIFI. So the idea of moving everything to 5Ghz might solve the connectivity issue, but it will limit the range of our phones to use WiFi. And yes, we live in a 2 story solid brick house, so it does matter as regards to the signal strength.
I will wait to see if this happens the 3rd time, and I will then go back down to the 1.08 firmware.
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Just wanted to "chime" in and provide my two cents :D
After switching to the 890L some time ago, I initially set it up like mystify (controlling all three wifi radios and using three unique SSID's). I really didn't like the idea of using SC. I do remember having some issues where my NEST thermostats would "disconnect" from wifi periodically. I even remember not being able to get them to "connect" back up to the 890L 2.4Ghz radio. I had to reset the router in order for the Nest Thermostats to "connect" to the 2.4Ghz radio on the 890L.
After the latest firmware release, I decided "what the hell, I'm going to give SC a try". Not only was it very simple to setup (less work assigning devices to specific wifi radios), all my issues seen previously with the 2.4GHz radio and my Nest Thermostats did not happen.
Now, when it comes devices connected both wired and wirelessly, i think I have most people beat! I have at any given time between 18 and 25 devices connected to the 890 L (wired / wireless). In all, I have almost 40 devices that COULD be connected. (iMac / 2 MacBooks / 4 iPhones / 2 iPads / 1 iPad Mini / 2 Apple TV's / 2 Xbox One gaming consoles / 2 Xbox 360 gaming consoles / 2 Nest Thermostats / 2 DirecTV boxes / 3 DirecTV Mini Genies / HP Printer / Phillips Hue / Chamberlain Garage Door / Harmony Smart Control / Withings Scale / 3 Smart TV's). I've missed a few devices, but I think you get my point. SC handles these without any issues! I have no plans of going back to "manually" managing each specific wifi radio.
I too was a bit skeptical switching to SC, and one of the reasons was I didn't want to have to go to each device and change the SSID (it is a lot of work with all the devices I have in my home network). In all reality, it wasn't a huge issue and now, after switching to SC, I don't have to worry about three different SSID's and only having one SSID makes things less complicated all around.
If I may offer one suggestion, it would be to reset the router to factory default and set it up using SC. You will have just one SSID to worry about and the router will handle everything else! it does a great job handling all of my devices connected to 890L. If anyone has put this router to the test, I think I would be at the front of the line. The 890L is the most solid performing router I've ever owned. I've tried a lot of other routers (both D'Llink and other manufactures). Nothing has performed better for me than the 890L. I almost gave up on D'Link after the horrid DGL-5500 experiences >:( . I'm glad I didn't. Give SC a try - I'll bet you'll be glad you did and see your 2.4Ghz issues go away.
Anyway, just my two cents ;D
BTW - anyone got two cents I can borrow??? ;D
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Im I could have sworn you were asked to use SC Sir. ::)
LOL
Thanks for the feed back and experience.
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Im I could have sworn you were asked to use SC Sir. ::)
LOL
Thanks for the feed back and experience.
::)
Yes, several times. But, I ultimately chose to use it. Polish up your COD - BO3 killin' skills, I hate getting shot in the back when I'm entrusting you to cover my "SIX" ;D
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Keep on topic Sir, has nothing to do with my CoD Bo3 Schills. :P
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Okay. I decided to try the SC.
I manually re-set the 890L to factory defaults, and set everything up.
Will keep you posted.
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Okay. I decided to try the SC.
I manually re-set the 890L to factory defaults, and set everything up.
Will keep you posted.
:) Keep us posted! :) I'm hoping SC works as well for you as it is for me ;)
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Okay. I decided to try the SC.
I manually re-set the 890L to factory defaults, and set everything up.
Will keep you posted.
:) Keep us posted! :) I'm hoping SC works as well for you as it is for me ;)
Well, the "grand SC experiment" took just 10 hours -- I am back to NO SC.
1) My Youtube video streams on both TV's would get stuck after about 1 /2 minutes maximum.
2) my Samsung smart-phone had at least two disconnects from WiFi - albeit it did reconnected within 2 minutes automatically.
So, I am back to 1.09 (after I again factory reset the 890L and manually entered my Wireless Info) and have 3 different WIFI networks going using everything that is AUTO / Default -- except for in the Firewall section, where I ENABLED both SPI Pv4 and the Anti-Spoof checking.
If I continue to have problems, I will downgrade my firmware to the 1.08 version.
In the meantime, I wish had better news for SC but believe me, I wanted it to work out and be proven wrong. Alas, that was (is) not the case.
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Do you know which frequency your devices were connected too when SC was enabled?
I'm thinking your unit maybe faulty rather a FW issue. You seem to be the only one reporting problems and experiencing this particular problem.
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I have no idea which channels were being used in SC mode, but I am done with the option. For sure.
I have been running the non-SC WiFi for over 6 hours now, and not one problem so far on all of the 2 bands that are being used (the 2nd 5Ghz is just there, not being used). I tried Youtube stream, using phones, using the HP laptop...
Again, my unit worked perfectly for 3 or 4 weeks after the initial firmware 1.09 flash. So I doubt it has gone bad. But then again, I will keep a close watch on things in the meantime.
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Okay. I decided to try the SC.
I manually re-set the 890L to factory defaults, and set everything up.
Will keep you posted.
:) Keep us posted! :) I'm hoping SC works as well for you as it is for me ;)
Well, the "grand SC experiment" took just 10 hours -- I am back to NO SC.
1) My Youtube video streams on both TV's would get stuck after about 1 /2 minutes maximum.
2) my Samsung smart-phone had at least two disconnects from WiFi - albeit it did reconnected within 2 minutes automatically.
So, I am back to 1.09 (after I again factory reset the 890L and manually entered my Wireless Info) and have 3 different WIFI networks going using everything that is AUTO / Default -- except for in the Firewall section, where I ENABLED both SPI Pv4 and the Anti-Spoof checking.
If I continue to have problems, I will downgrade my firmware to the 1.08 version.
In the meantime, I wish had better news for SC but believe me, I wanted it to work out and be proven wrong. Alas, that was (is) not the case.
Sorry to hear SC didn't work out for you. I'm guessing it is something with the ruuter, as I've had NO issues with SC enabled. I do have reserved IP addresses for most of my devices, as well as "static" IP address for some devices as well. I really hope you can get this issue resolved. It's a great ruuter (even with some existing "bugs" / issues). :)
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I want to thank everyone who has tried to help me with the issue. I have been around computers for 30+ years, and I realize that things can start "slowly" dying -- meaning perhaps my 2.4 GHz antenna technology is failing or getting weaker and weaker BUT I am going to see if the 3-way split band (non SC) holds up after my last factory re-set. If this again starts to act-up, then I will probably seek to have my unit replaced as I still have 3 months of warranty on it.
So far, after nearly 24 hours, everything is working like it is supposed to.
One thing that is very strange: Remember when I tried SC two days ago, and told you that my Youtube videos streams would hang after about 1-2 minutes of playing on my TV (yes, I did twice try restarting the TV, but same results)? Well, the TV is not more than 8 feet physically from my router, and has 5 Ghz capability (it's a 2012 Samsung Smart TV). I cant imagine that the DIR 890 SC technology would not had been using 5Ghz channels for streaming as I have DLNA set to ON. Last night, my kids were watching streams for over an hour without any problems using the 5Ghz channel allocated specifically for that TV.
To answer one last question: No, I have not tried reserving IP (or MAC) addressed to each individual device. Once again, I never had problems with firmware 1.08 (non SC mode), and no problems until about a month after upgrading to 1.09.
I'll leave things as they are now,... and keep you all posted.
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Whats the model of this Samsung TV?
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Its: UN55ES8000 (2012 version)
http://www.samsung.com/us/support/owners/product/UN55ES8000FXZA
I never had a problem streaming to it with my previous router either (Netgear)
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I presume the TV supports 5Ghz frequencies?
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I presume the TV supports 5Ghz frequencies?
One thing that is very strange: Remember when I tried SC two days ago, and told you that my Youtube videos streams would hang after about 1-2 minutes of playing on my TV (yes, I did twice try restarting the TV, but same results)? Well, the TV is not more than 8 feet physically from my router, and has 5 Ghz capability (it's a 2012 Samsung Smart TV).
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So when SC is enabled, what radio does the TV connect to? 2.4 or 5Ghz?
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So when SC is enabled, what radio does the TV connect to? 2.4 or 5Ghz?
Isn't this supposed to be done AUTOMATICALLY by the DIR890L? I had everything set to AUTOMATIC so I have no idea.
The point is: SC for me has left the station. I am now 36 hours into 3-separate WIFI nodes, and all works just fine (so far). Streamed 3 hours of movies/videos earlier today and not one even little hick-up.
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It does. You can see what the TV is connected to under Devices, look at the TV icon an it will say what it's connected too.
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It does. You can see what the TV is connected to under Devices, look at the TV icon an it will say what it's connected too.
I have SC off, and I am unable to find "Devices" anywhere. For example, when I click on the Pencil icon next to one of my phones, it gives me the IP address and nothing else. Am I missing something?
Also, here is more logic to consider:
If SC is ON, and everything is set to AUTO and for some reason the "Smart" technology of DIR-890L puts my TV on 2.4Ghz, instead of 5Ghz, and additionally on the "wrong" channel -- why then when I manually split the router into 3 different bands (2.4, 5 & 5) (by turning SC off), and each of them are still set to AUTO and none of them are having issues (so far). All I have done is limited my smartphones / laptop / WiFi printer to the 2.4Ghz and told my TV's to use the 5Ghz bandwidth.
I would think that if there is something physically wrong with my 2.4GHz channel, it would had shown up by now (running for 54 hours with no problems).
Another two cents worth from me...
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What I was thinking about the TV and SC. Not sure why SC is doing that.
What browser are you using?
Try Opera or FF?
Honestly, I think you need to contact D-Link support and talk to them about your unit and ask for an RMA. There's too much going on with your unit and shouldn't be happening. I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. Reference this thread if needed. We find that phone contact has better immediate results over using email.
Let us know how it goes please.
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What I was thinking about the TV and SC. Not sure why SC is doing that.
What browser are you using?
Try Opera or FF?
Honestly, I think you need to contact D-Link support and talk to them about your unit and ask for an RMA. There's too much going on with your unit and shouldn't be happening. I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. Reference this thread if needed. We find that phone contact has better immediate results over using email.
Let us know how it goes please.
I will do that IF my current setup will not hold up.
as far as Youtube TV streaming -- I am using the app that comes for the TV (latest version)-- no browsers
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What browser are you using when you are managing the router and checking reservations?
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What browser are you using when you are managing the router and checking reservations?
IE 11 and yes, I have cleared the cache after last factory reset 2 days ago.
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Can you try Opera or FF to see if you notice the same issues as you do with IE?
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Can you try Opera or FF to see if you notice the same issues as you do with IE?
Sorry, but which issue is that?
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When you click on the pencil and it only displays one item? Should see several rows of options here.
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When you click on the pencil and it only displays one item? Should see several rows of options here.
Sorry for not responding earlier. This is what I see
Name (unknown)
Vendor Samsung
MAC Adress: the numbers...
IP Address: the numbers
Reserve IP (Disabled)
Parental Control (Disabled)
There is nothing about which channel (on the 5Ghz bandwidth) the device is connected to.
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So that information is displaying correct in any browser right?
To see what wireless devices are connected to what frequency, look on the devices icon under Clients and on each icon, it should display either 2.4Ghz or 5Ghz-1 or -2.
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Quick update:
My Dir 890L has been now running for: 9 days 6 Hours +
with no problems at all. SC if OFF.
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Ok, thanks for keep us posted. Wonder if there is a problem with SC on your unit. :-\
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A brief update:.
The issue repeated itself about 4 weeks ago (please see the very first msg in the thread), so I was able to exchange my router for another one of the same revision & built. Updated to 1.09 firmware. The new one ran just fine, until again just last night, the same issue arose.
So I' guess if the first one was possibly defective, I doubt the second one would be. Same exact symptom. And no, I refuse to waste my time with SC on.
Once I turned the router off then back on, every device auto-reconnected to the 2.4Ghz SSID. All of the devices to 2.4Ghz lost the connection (but one could see the 2.4 Ghz network SSID from all of the devices), so I left the system / router untouched for 7 hours (overnight) to see if somehow after a while things would go back to normal. However, none of devices were able to reconnect until I manually rebooted the router.
My current thought process: I may have to try another brand as I am very disappointed with Netgear (but not people on this forum who really do try). I am sure that I'm not the only dealing with this.
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I presume this maybe a environment thing. If you have tried 2 routers and they are both experiencing the same thing, then something in your environment possibly. You need to enable SC and test.
Your currently the only one posting about this...
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Environment, I see. Well, the fact that no other electronic devices were added or changed during the last 6 months at our households (except for addition of two new Samsung S7 phones, instead of S4), I am not sure what this "environment" issue is. It did not rain the night of the disconnection. My other devices connected to other bandwidths did not die.
I still think it's a D-LINK issue. Once the new Linksys AC5400 Tri-Band Gigabit Router arrives, and a month goes by, we shall see.
I promise to follow-up.
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Netgear? You sure this is a Netgear or D-Link router? ??? Is this model the DIR-890L? Please confirm.
This is a D-Link forum, not a Netgear forum. ::)
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My bad. I meant to say D-Link. I fixed it in the original message above yours. I used to have Netgear, now D-Link and something tells me it might have to become something else.
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Please enable SC and test. Please.
Did your Netgear router experience this as well?
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mystiky,
Disconnects have been reported with the 5Ghz radios but not with 2.4Ghz. Are most of your devices on 2.4Ghz frequency band? could you try 5Ghz if possible? and you are correct, you don't need to take advantage of the Smart Connect function if you don't want to, it is only there for those that may not want to manually configure the 3 independent 2.4/5Ghz radios of the router. You are free to assign which wireless client connects to what radio by setting up individual SSIDs and attaching to those as you please.
I had the problem in the beginning, for now, I have been using the reboot schedule to sort of work around the issue. You can find the Auto Reboot configuration under Management -> System Admin -> System -> Auto Reboot Configuration.
The problem with the wireless disconnects has ben seen to follow iOS devices although is may be possible that other devices may also see the issue. Please let us know what devices are disconnecting and describe the symptoms if any in particular.
In my case, trying to connect the device back to the wireless network prompts for the Wi-Fi password again, even though this is part of the WiFi profile already part of my iOS device. Entering the correct password/passphrase for the network will show an "Incorrect password, try again" message until one of these two action happened: 1- Reboot the router or 2- Turn off wireless on the device and turn back on. Again this did not happen immediately after the update but about 4 to 6 days of heavy Wi-Fi usage, both on 2.4 and 5Ghz networks.
If you could, please share the details of what you are seeing.
Thank you!
New ACER ASPIRE ES1-571
Refurb 890L with 1.08, upgraded immediately to 1.09.
My 5Ghz laptops connect wirelessly without issue daily.
Had laptop (2.4 Ghz) off for a few days, turned on tonight.
Could not connect.
Qualcomm Ahteros AR956x (Have only seen 72.2 Mbps connections).
I turned off "Smart Connect".... I'm guessing this is almost equivalent of rebooting the router.. and laptop connected just fine (@ 72.2 Mbps).
I don't think anything else was connected to 2.4Ghz... I have a wired DNR-202L on it.
The laptop will be wired, but wanted no issues with wireless upon deployment to client site.
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If you turn on SC again, will the LT reconnect?
New ACER ASPIRE ES1-571
Refurb 890L with 1.08, upgraded immediately to 1.09.
My 5Ghz laptops connect wirelessly without issue daily.
Had laptop (2.4 Ghz) off for a few days, turned on tonight.
Could not connect.
Qualcomm Ahteros AR956x (Have only seen 72.2 Mbps connections).
I turned off "Smart Connect".... I'm guessing this is almost equivalent of rebooting the router.. and laptop connected just fine (@ 72.2 Mbps).
I don't think anything else was connected to 2.4Ghz... I have a wired DNR-202L on it.
The laptop will be wired, but wanted no issues with wireless upon deployment to client site.
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If you turn on SC again, will the
I'll try tonight.
Also as a side note, I even tried forgetting the connection in the laptop, and recreating it. Didn't work.
I probably should have tried another 2.4 device, but didn't bother as it was late.
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Let us know if you can test a different device. I have several devices on mine. Mines running SC enabled. I do see random disconnects with my DCS-933L however infrequent. ::)
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Booted up and no problems connecting in NON-SC mode.
Logged into router and turned SC on. Played around on DNR-202L for a little.
Reboot laptop several times... connected just fine.
I think I'm going to have to not touch the laptop for a few days as previously before trying again.
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Keep an eye on it. ;)
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my last update on this issue
I will make this short and brief. The only reason I am posting this is NOT to bash D-Link, but to offer an option to others, if they come across the same issue that I was having for over 7 months of frustration, without any resolve.
As promised in my last few postings, I decided to try a router from another company. I went with the Linksys EA9500 AC5400 Router. After 5 weeks of usage, I have not experienced any sudden disconnects issues on Wi-Fi, which was a regular issue with the 890L after 2 weeks of uptime. While I appreciate FurryNutz and others help in trying to solve the issue on my DIR-890L, comments such as "it may be an environment issue" or "set up your router to re-boot every day" did not move the yard stick for me to keep my DIR890-L. It seems like D-Link, like many others is content in putting out a "good enough" product that holds it's place until something new is released. At that time, the users of the older product are pretty much forgotten (1 firmware update in 9 months?!?!).
Everyone thankfully can make their own choice. For me, it is no longer D-Link. I really hope that someone in corporate reads this thread to see how fragile we, the end user are, when dealing with a company that has no clue how important it is to have quality control. My first computer was in 1982, an Atari 400 with 16K and a tape recorder. I've seen what customer support and quality control can do.
Please remember, I tried two different brand new 890L's, and had the exact same problem with both. So the issue is NOT on my end.
I wish all of you the best in your endeavors, and I hope that maybe one day I will got back to the D-Link brand. But now, I move on to Linksys.
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Thanks for the update and feed back.
We can only presume this may have been either a environment issue or possible bad batch of units maybe local to your area. Others, including me have had good operation with v1.09 FW and this unit overall. Just because you tried two different units of the same, doesn't mean the entire line is bad. D-Link works hard to make sure problems do get fixed and of course like most companies, not perfect. Over all it takes time to develop test and bring fixes to customers. There are many factors in routers and Wifi and sometimes it hard to narrow down everyone problems weather maybe environment or actual HW failure. The only current issues right now are in recent FW updates in v1.10 with are seeing real issues from users. Reverting back to v1.09 has resolved this as a current work around.
Well I don't agree with "It seems like D-Link, like many others is content in putting out a "good enough" product that holds it's place until something new is released. At that time, the users of the older product are pretty much forgotten (1 firmware update in 9 months?!?!)." statement, if this is your first time working Linksys, then your in for a real wake up. D-Link is not like this. D-Link works hard during the life span of there products to work out problems. Linksys on the the other had does what you stated as I know for a fact. I bought a WRT1900AC a couple of years ago as I was helping there users out in there forum setting. The entire WRT line has seen a roller coaster ride of problems and FW updates have never resolved any of the issues seen, or if they did, the fixed a few and presented other problems. FW updates were sparse to say the least then when we had hopes of seeing updates, Linksys would come out with a new Rev on the WRT line and not update the prior Rev or continue to update any of the prior Revs. They did Rev A1 and A2, then they came out with a WRT1900ACS Rev A1 then just recently A2. The 1900AC Rev A1 and A2 hasn't seen a update in over a year now and they still have problems in the UI and in the WiFi driver. The entire FW update list was very limited. I think there was a total of 5 updates for Rev A1s. The EA9200 only saw about 3 that I was able to track. This was my experience along with a ton of users in there forums. I know, I was moonlighting for a while there. Look a the forms there, There's long historical forum threads that does over 100 pages with user issues.
Your fooling your self if you think D-Link is only putting out "good enough" product. IMO Linksys is the worst at this and there track record shows it. It's a shame too. Linksys back in the day was better than "good enough". After Cisco bought them things were good however not as great. Then a few years back, Cisco sold Linksys to Beklin. And since then, it's been "good enough" and seems like there development and testing is not as mature as it once was. I still like there HW look and feel.
There are some users that have had good experiences however and I do hope you will with your EA series router. "I've seen what customer support and quality control can do." Wait till you experience Linksys. ::)
Good luck in your endeavours. We wish you the best.
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Just a quick update. Two months of usage of my Linksys (Belkin) and zero issues. Not gloating but perhaps they finally got their act together, or at least for their high-end products.
There was just a new revision released of the firmware, and all I did was upgrade it without any resets and reboots. Seems to be working also.
I hope that this "new" release for DLink folks also finally works for you the way its supposed to.
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The only verion of FW that users had issues w was only v1.10. Seems the new version has corrected the problem. My 890 has been working great since day one. Solid and stable amd great wifi range and handling of many devices w Smart Connect enabled.
Not impressed Linksys FW development and update cycle. They leave to many bugs open and never close them be going to another Rev model. Leqving bugs on current and older models. Not good. Thank god for 3rd party fw.
Good luck.