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Author Topic: Is This Normal?  (Read 19986 times)

m_univ

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  • Posts: 1
  • DIR-636L HW Version: A1 FW Version: 1.05.B09
Re: Is This Normal?
« Reply #15 on: April 18, 2015, 09:54:06 AM »

Any news on this?
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FurryNutz

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  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Is This Normal?
« Reply #16 on: April 18, 2015, 01:49:50 PM »

Link>Welcome!

  • What region are you located?

Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?

Are you exhibiting this same issue?

I hear that there may be an issue at the HW level. Information has been sent to D-Link. Hasn't been any response about it since.

If you are experiencing problems with the router, I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email. D-Link typically escalates issues for resolution based on the volume of calls received through the official D-Link support desk. If D-Link receives a large number of calls pertaining to the same issue, that issue is more likely to be escalated as a problem for investigation and resolution. To raise awareness, forum members are encouraged to call the toll free D-Link support desk to report their issue: 1-888-851-6464. Please reference this forum thread when talking to D-Link support.

Let us know how it goes please.

Any news on this?
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.
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