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Author Topic: D-Link USA Website - Bug & Request List  (Read 316915 times)

JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #120 on: January 14, 2013, 06:21:31 AM »

Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

« Last Edit: January 14, 2013, 08:42:24 AM by JavaLawyer »
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Hard Harry

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Re: New D-Link USA Website - Bug & Request List
« Reply #121 on: January 14, 2013, 02:46:25 PM »

Location:
DIR-645 Product Page

The "Additional Downloads" link under Support on bottom right doesn't work. Link is http://www.dlink.com/products/?pid=DIR-645&tab=3. Gives me a "Sorry! The requested URL can't be found" error. Tested with Chrome and IE.

::Edit:: I think this is a dead link on every product page. I checked a couple others and same thing. If so..thats a pretty big bug.
« Last Edit: January 14, 2013, 06:22:54 PM by Hard Harry »
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JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #122 on: January 15, 2013, 04:53:58 AM »

Location:
DIR-645 Product Page

The "Additional Downloads" link under Support on bottom right doesn't work. Link is http://www.dlink.com/products/?pid=DIR-645&tab=3. Gives me a "Sorry! The requested URL can't be found" error. Tested with Chrome and IE.

::Edit:: I think this is a dead link on every product page. I checked a couple others and same thing. If so..thats a pretty big bug.

HH, I'm not sure that the amplify site is considered part of the D-Link website. For sure, the link on the amplifi website "to" the D-Link website is dead, but I'm not sure how (or if) the amplifi site is maintained.

We've observed a number of dead links "to" the D-Link website from external sites as D-Link has been refining their parent website. . . page paths have changed, causing external links to go bad.  :'(
« Last Edit: January 15, 2013, 05:04:46 AM by JavaLawyer »
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FurryNutz

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Re: New D-Link USA Website - Bug & Request List
« Reply #123 on: January 15, 2013, 06:59:16 AM »

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JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #124 on: January 15, 2013, 07:59:20 AM »

The official link for the DIR-645 is working however FYI:
http://www.dlink.com/us/en/home-solutions/connect/routers/dir-645-wireless-n-home-router-1000

Correct. I believe the external links died when the product page paths were modified recently. Lots of our internal stickies will have to be updated from that as well.  :(
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JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #125 on: January 15, 2013, 08:10:47 AM »

Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

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There's no such thing as too many backups FFC

Hard Harry

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Re: New D-Link USA Website - Bug & Request List
« Reply #126 on: January 15, 2013, 08:44:29 AM »

HH, I'm not sure that the amplify site is considered part of the D-Link website. For sure, the link on the amplifi website "to" the D-Link website is dead, but I'm not sure how (or if) the amplifi site is maintained.

We've observed a number of dead links "to" the D-Link website from external sites as D-Link has been refining their parent website. . . page paths have changed, causing external links to go bad.  :'(

Well Im pretty sure it worked before the change, and the error looks to be in the new UI style. The reason it was annoying is when I am working the threads I will google the model number, and the ampify product pages are the first to come up. Now I just google the model and "manual" but sometimes that brings up 3rd party manuals. And yes, as I was looking around, alot of the links (including Furry's sticky on Emulators) died. Ok, if not offical bug thats cool, just thought I would mention it.
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JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #127 on: January 15, 2013, 08:50:03 AM »

Well Im pretty sure it worked before the change, and the error looks to be in the new UI style. The reason it was annoying is when I am working the threads I will google the model number, and the ampify product pages are the first to come up. Now I just google the model and "manual" but sometimes that brings up 3rd party manuals. And yes, as I was looking around, alot of the links (including Furry's sticky on Emulators) died. Ok, if not offical bug thats cool, just thought I would mention it.

Well after the website went live, there were  changes to the relative addressing of the website, so all our links (at least in many of the product and support boards) to the new website died along the way.  :(
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FurryNutz

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Re: New D-Link USA Website - Bug & Request List
« Reply #128 on: January 28, 2013, 01:49:31 PM »

Not sure if we should post this here or in the myDlink forums however you can move it around if you want too:
Under routers, the DIR-865L is not listed and presume it should be since it's a cloud router and uses the same services as the other ones? Or maybe just they are going to just support it on the main web site which it is listed there.  ???
https://www.mydlink.com/support#
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JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #129 on: January 30, 2013, 01:23:41 PM »

Not sure if we should post this here or in the myDlink forums however you can move it around if you want too:
Under routers, the DIR-865L is not listed and presume it should be since it's a cloud router and uses the same services as the other ones? Or maybe just they are going to just support it on the main web site which it is listed there.  ???
https://www.mydlink.com/support#

The DNS-325 and DNS-345 also support cloud services although they don't have the "L" designation.
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JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #130 on: February 04, 2013, 05:21:03 AM »

Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

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There's no such thing as too many backups FFC

JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #131 on: February 04, 2013, 05:22:00 AM »

Fixed:

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JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #132 on: February 04, 2013, 05:23:11 AM »

Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

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There's no such thing as too many backups FFC

FurryNutz

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Re: New D-Link USA Website - Bug & Request List
« Reply #133 on: March 15, 2013, 01:58:44 PM »

The following has been fixed:

[Added 01/09/2013] Cloud > Product Family - The product family displays DIR-857 (Amplifi) router details which is not a Cloud router. The DIR-865L (Cloud Router 5700) is missing from this page and should be displayed instead of the DIR-857 which is not a cloud router. Other Cloud routers such as the DIR-826L and DIR-636L are also missing from the page. 
(http://www.dlink.com/us/en/home-solutions/cloud/product-family)

[Added 01/02/2013]  Possible Bug - The product pages for DAP-1522, DIR-825, and DIR-615 provide no means of selecting the appropriate hardware revision, precluding access to revision specific firmware

[Added 09/06/2012] Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L)
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JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #134 on: March 16, 2013, 12:18:00 PM »

The following has been fixed:

[Added 01/09/2013] Cloud > Product Family - The product family displays DIR-857 (Amplifi) router details which is not a Cloud router. The DIR-865L (Cloud Router 5700) is missing from this page and should be displayed instead of the DIR-857 which is not a cloud router. Other Cloud routers such as the DIR-826L and DIR-636L are also missing from the page. 
(http://www.dlink.com/us/en/home-solutions/cloud/product-family)

[Added 01/02/2013]  Possible Bug - The product pages for DAP-1522, DIR-825, and DIR-615 provide no means of selecting the appropriate hardware revision, precluding access to revision specific firmware

[Added 09/06/2012] Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L)

Updated...  ;)
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