D-Link Forums

D-Link Wireless Routers for Home and Small Business => DIR-882 => Topic started by: trzy on November 03, 2020, 10:23:12 AM

Title: Oculus App Incompatibility?
Post by: trzy on November 03, 2020, 10:23:12 AM

Hi,

My DIR-882 is running the latest firmware and is having serious issues with the Oculus application. Specifically, game downloads always fail after a few gigabytes (typical sizes are on the order of 15-80 GB total) over WiFi. The router itself appears to crash and reboot. Is there a way to obtain logs or any other diagnostic information that would be useful?

This is *not* an issue with my ISP. I'm a heavy data user to begin with and routinely download hundreds of GB per day for work purposes. Additionally, other online game stores (Unreal, Steam, GoG) work just fine. Presumably Oculus is doing something slightly atypical and it would be nice to narrow down and fix the problem.

Thank you,

-- B.

Title: Re: Oculus App Incompatibility?
Post by: FurryNutz on November 03, 2020, 10:29:49 AM

Link>Welcome! (http://forums.dlink.com/index.php?topic=49573.0)

• What region are you located?
• Has a Factory Reset (http://blog.dlink.com/what-is-a-reset-button-when-should-i-use-it) been performed?

Internet Service Provider and Modem Configurations

• What ISP Service do you have? Cable or DSL?
• What ISP Modem Mfr. and model # do you have?

Is Smart Connect enabled? Try disabling SC and see...

• Any other WiFi routers in the area that maybe causing interferences? Link> Use a WiFi Scanner (http://forums.dlink.com/index.php?topic=48327.0) to find out. How many?

I believe there is a sys log capture feature on the routers web page...

Is this the only app that causes this?