D-Link Forums
The Graveyard - Products No Longer Supported => D-Link Storage => DNS-320 => Topic started by: tdugard on February 12, 2017, 07:26:11 AM
-
Hi everyone,
I'm facing a strange bug since 1 month, i can't connect using file explorer in windows 10 on my DNS 320 (using either ip or NETBIOS name). The NAS and computer are in the same WORKGROUP.
The NAS is fully working because :
I can connect to the NAS web interface (browse file inside the web interface), or even ping its IP on the same computer.
I can browse file from the NAS using my android Phone using SMB.
It may be a recent windows 10 update that break the SMB connexion.
The NAS is running 2.05 firmware (i even tried the beta one 2.05.B10).
H/W ver : A1
Dunno what to do.
I hope someone can help me solve this problem.
-
To get the answer to your problem you will have to look on some win 10 forums. There is a problem with CIFS/SMB in win 10 that Microsoft seem unable to fix (they fix one part and break another part - not good).
-
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)
- What region are you located?
What Mfr and model is the main host router?
Is the DNS getting a Dynamic IP address from the main host router? I recommend using a Static IP address ON the DNS set to 192.168.#.32 or .20.
Swap out LAN cables. Link> Cat6 is recommended. (http://en.wikipedia.org/wiki/CAT6)[/li][/list]
Windows 10 FAQ: http://forums.dlink.com/index.php?topic=65722.0
Can you test with a Windows 7 PC by chance?
Hi everyone,
I'm facing a strange bug since 1 month, i can't connect using file explorer in windows 10 on my DNS 320 (using either ip or NETBIOS name). The NAS and computer are in the same WORKGROUP.
The NAS is fully working because :
I can connect to the NAS web interface (browse file inside the web interface), or even ping its IP on the same computer.
I can browse file from the NAS using my android Phone using SMB.
It may be a recent windows 10 update that break the SMB connexion.
The NAS is running 2.05 firmware (i even tried the beta one 2.05.B10).
H/W ver : A1
Dunno what to do.
I hope someone can help me solve this problem.
-
Hi, thanks for your support,
I'm from Western Europe, the router is from an internet provider. The NAS is using a static IP address, and it's working well on my Win 7 Pro x64.
I know the problem is because of my windows 10. But 1 month ago everything worked well. I asked here because maybe some of you people know how to solve this problem.
-
Has there been any Windows 10 Updates recently?
-
I've got :
KB3211320 update (01-28-2017)
KB3213986 update (01-13-2017)
KB890830 update (01-11-2017)
KB3206632 update (12-14-2016)
KB3201845 update (12-10-2016)
Don't know witch update broke it. (it has been aprox. 1 month since i used my NAS the last time)
-
Not sure if you can remove any of those in Windows 10...
I've got :
KB3211320 update (01-28-2017)
KB3213986 update (01-13-2017)
KB890830 update (01-11-2017)
KB3206632 update (12-14-2016)
KB3201845 update (12-10-2016)
Don't know witch update broke it. (it has been aprox. 1 month since i used my NAS the last time)
-
Unfortunately i can't. It's not possible to update the firmware of the NAS to make it compatible with those win10 updates ?
-
Might do a search on Windows 10 and SMB problems. I've seen some articles talking about editing the registry for SMB versions to compatible with in 10. There is SMB v1 and now v2. I thought I saw an article about SMBv2 being default in 10.
The article and started mentioning problems with 10 and NAS and SMB:
http://forums.dlink.com/index.php?topic=65722.0 (http://forums.dlink.com/index.php?topic=65722.0)
and http://windowanswers.com/windows-rt/windows-10-falls-to-access-network-drives-297748.html (http://windowanswers.com/windows-rt/windows-10-falls-to-access-network-drives-297748.html)
Any chance you have a spare PC with Windows 7 on it?
-
Maybe it's a dumb question but is it possible to make the DLink NAS compatible SMB v2 (or even v3) via firmware update (maybe not at the moment, but is it technically possible) ?
-
I presume it maybe possible. What would all be involved maybe more then what D-Link may consider doing. There's a lot that goes into development and coding of FW and finally testing which needs to be done so that nothing else is found to be broke. I'm sure there is some licenses and framework that has to be handled as well from the owners of SMB and MS. However it maybe just an SMB or MS issue where they need to fix it. It does seem to be an issue in there ball park. Where or not D-Link is doing anything about this, I don't know. Users are encouraged to contact D-Link and request review of this issue.
-
More to the point it appears that Microsoft are pushing their cloud offering to replace NAS storage. If it means win 10 SMB is incompatible with almost all small NAS boxes so be it (MS has a history of doing things like this, it's the old 'embrace, extend, extinguish' syndrome.
There might be a possibility to get the latest MS version of SMB working with the NAS but that would require someone to write that implementation to run on something like Alt-F or FunPlug.
-
They can push all they want, not putting any of my data up there. ::)
-
Did you ever get a fix to this problem?
I just had the great idea of digging my DNS 320 out of the basement to use for streaming some movies on some different devices and am having this exact problem.
Do I just throw the thing in the bin?
-
Using Windows 10?
What FW version is the DNS using?
How are you attempting to connect to the DNS?
Did you ever get a fix to this problem?
I just had the great idea of digging my DNS 320 out of the basement to use for streaming some movies on some different devices and am having this exact problem.
Do I just throw the thing in the bin?
-
Yes using Windows 10 fully updated.
Latest FW loaded - DLINK_DNS320.2.05b08(2.13.0507.2014):
(http://i64.tinypic.com/2uzsf4p.png)
I've tried using the Dlink storage utility - it fails to mount the drive:
(http://i68.tinypic.com/2cx6w6g.png)
I've also tried manually mounting the drive and get this error:
(http://i64.tinypic.com/14dd72w.png)
-
Try mapping to the drive using \\192.186.2.24\volume_1 or 2
-
I haven't found a way.
Mapping with IP or netbios name doesn't work
-
Any chance you have access to a PC or laptop that has Windows 7 on it? Or a Mac ?
-
My problem is same as @wigl301
I can not access the NAS from windows 10 since the last Windows update. It refers to SMBv1 problem. Please help.
Thank you!
-
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)
- What Hardware version is your DNS? Look at the sticker behind or under the device.
- Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the DNSs web page under status.
- What region are you located?
What Mfr and model is the main host router?
How is the DNS and PC connected to the router?
My problem is same as @wigl301
I can not access the NAS from windows 10 since the last Windows update. It refers to SMBv1 problem. Please help.
Thank you!
-
The hardware is: D-link DNS-320
Software version: 2.05
Regio: Hungary
Ruuter: ZTE ZXHN H168N
DNS to rouer by wired (LAN)
PC to router by wifi
-
Can you remove the last Windows update by chance?
We presume this is a MS/Windows 10 issue and would need to consult with MS support about there SMB backwards compatibility with older versions.
You can try enabling SMB v1 in windows however not sure if it will resolve this.
The hardware is: D-link DNS-320
Software version: 2.05
Regio: Hungary
Ruuter: ZTE ZXHN H168N
DNS to rouer by wired (LAN)
PC to router by wifi
-
Try this?
http://forums.dlink.com/index.php?topic=65722.0 (http://forums.dlink.com/index.php?topic=65722.0)
-
I've had the same issue, which I resolved by installing SMB v 1, using this link https://support.microsoft.com/en-us/help/2696547/how-to-detect-enable-and-disable-smbv1-smbv2-and-smbv3-in-windows-and (https://support.microsoft.com/en-us/help/2696547/how-to-detect-enable-and-disable-smbv1-smbv2-and-smbv3-in-windows-and)
-
Thanks for posting this.
What Windows version and platform are you using?
Makes me wonder if some platforms don't come with SMBv1 by default.
I've had the same issue, which I resolved by installing SMB v 1, using this link https://support.microsoft.com/en-us/help/2696547/how-to-detect-enable-and-disable-smbv1-smbv2-and-smbv3-in-windows-and (https://support.microsoft.com/en-us/help/2696547/how-to-detect-enable-and-disable-smbv1-smbv2-and-smbv3-in-windows-and)
-
In Windows 10, go to control panel, Programs, turn on/off windows features.... scroll down to SMB 1.0XXX, put a check, click OK, reboot... you should be able to access your shares. SMB1 is now outdated by MS standards.... I don't see an update from DLink to go to SMB2. And I'm not about to go out and purchase a new NAS as it sits in my home and is not used in a company where security is critical.
-
Thanks for posting. We hope all of this good info works. It works for me.
-
you need to update the windows to build version . Press windows key + R then type winver then Ok. it should be minumum OS Build 17134.765