D-Link Forums
D-Link Wireless Adapters => DWA-192 => Topic started by: Ankvi on January 12, 2016, 12:55:38 PM
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Hi!
I'm having an issue with the DWA-192 AC1900 adapter. I followed the instructions and installed the newest driver that I grabbed on the website.
As soon as I connected to a 5Ghz network, the WiFi disappeared from my computer.
I went into Device Manager and found the device. The status was that it couldn't start. Code 10. I tried rebooting, which didn't work. Then, I tried to uninstall the driver and installing it again, but this time I connected to a 2,4Ghz network and it worked fine, but as soon as I tried to connect to the 5Ghz network again, the device turned off and I was back to square one.
I'm running Windows 10 Pro and my router is an Asus RT-AC68U
Best regards, Andreas
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What region are you located?
What wireless modes are you using on the main host router?
For a quick test, disable WPA on the main host router temporarily and see if the 192 connects with out crashing. Re-enabled WPA after testing.
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I'm living in Norway.
My router is running a dual band with a 802.11n 2.4Ghz band and a 802.11ac/n 5Ghz band.
I tried to deactivate the WPA security but the card crashed either way.
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I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. Please reference this thread. We find that phone contact has better immediate results over using email.
Let us know how it goes please.
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New drivers available:
http://forums.dlink.com/index.php?topic=66411.0 (http://forums.dlink.com/index.php?topic=66411.0)
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I will hijack this thread since I do have a similar issue and I run into this issue ever since the creators update (https://blogs.windows.com/windowsexperience/2017/04/11/whats-new-in-the-windows-10-creators-update/) (Build 1703) earlier this year.
So, what is happening exactly?
I boot up my PC, DWA192 tries to connect to my router (Fritz.box 7490), after successful connection the DWA192 crashes and I have to replug it (it completely disappears from the hardware manager, so I can't even uninstall the driver there or do anything). After replugging, it works perfectly fine, except in very rare occassions where I have to replug it twice before it starts working again. When it crashes the blue light is glowing like it has a stable connection to my router. When I try to run the windows problem solver thingy it tells my that I have no internet cable connected to my network card.
This was never an issue before the creators update and I even did a clean install of Win 10 1703 but this didn't help either.
In some very rare cases it works after a fresh boot and it mostly works after a normal reboot (feels like a 50:50 chance there). I even tested the DWA192 on a different machine where I ran into the same issues. The only way to "fix" this is setting the wireless mode to n/g/b, so the DWA192 only uses 2.4GHz WLAN, but this isn't exactly what I bought that ball for.
After googling a little, I found out that a lot of people had issues with their WIFI since they updated windows 10 to 1703, but I couldn't find working solutions for my problem, so I really hope I can find some help here, since this has been really annoying for the past few month.
And I am on the newest drivers DWA-192_A1_DRIVERS_v1.05B03_WIN.
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Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)
- What region are you located?
What happens if you temporarily disable security on the Fritzbox router and see if the adapter remains connected? Try either 2.4 or 5Ghz as see.
Is the USB port on your PCs full USB 3.0 compliant or USB 2.0? The adapter needs 3.0 ports.
I kind of saw a similar issue with mine. Also saw a performance issue. You can review some of what we discussed here:
http://forums.dlink.com/index.php?topic=66011.0 (http://forums.dlink.com/index.php?topic=66011.0)
I did some of the windows modification changes and did see an improvement. I apologize for the missing pictures. I need to gather them from the old server and put them up on a new on.
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)
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- What region are you located?
Germany
What happens if you temporarily disable security on the Fritzbox router and see if the adapter remains connected? Try either 2.4 or 5Ghz as see.
Is the USB port on your PCs full USB 3.0 compliant or USB 2.0? The adapter needs 3.0 ports.
I've tested almost all my USB3.0 ports on my z97 Mainboard, fun thing happened: first boot on a new USB 3 slot works, then after that it keeps crashing.
I havn't tested turning off security stuff yet, because I can't do that right now (wife is watching netflix, she'd go mad if I fiddle around with wireless lan now), so I'll try that tomorrow, but why would that be an issue now if everything worked flawlessly before the big windows 10 update?
I read through the thread you linked and I have no issues with the performance of the DWA192, the performance is sublime, It's just the crashing when connecting to 5GHz.
I'll post again tomorrow evening, after I've tested with disabled WPA2/security stuff.
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Ankvi - What is the exact version of Windows 10 are you using? Creators update?
Fluff - I was going to ask if it was working before the update. Something must have broken the drivers. I will message D-Link support to look into it.
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I'll put mine online and start testing. ;)
Windows 10x64 Ultimate and DIR-890L AP mode with SC enabled:
(http://www.dslreports.com/speedtest/21066362.png)
So I started a new test on speedtest.net and got similar results. To be sure I started a 2nd test and as the down was testing, The speed dropped to around 50Mb. I tried to reload the page however couldn't. I looked at the wifi status icon and it was showing a disconnection. I looked at the 192 and it was now blinking. I attempted to reconnect to the 890L SSID name and after a few seconds the wireless connection disappeared. I looked at the available network adapters and the DWA-192 disappeared from this window leaving my two NICs listed.
Rebooting the PC brought the 192 back in the adapters window. It's not reconnected and i'll leave it for now.
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I just finished testing with security disabled, it didn't change anything and after reading your last post, you seem to have the same problem, FurryNutz.
I guess the creators update messed with the drivers, like GreenBay42 has said. Hope there will be a fix soon and I hope the Fall Creators Update won't make things worse. Thanks for the help so far!
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I presume there maybe some driver problems. I left my adapter running after bringing it back online after it disappeared. However I didn't run any other speeds tests thru it and it's been online since yesterday evening. Possibly some thruput speed instability issues as well. The adapter works great in Windows 7 and OSX for me. I presume Windows 10 needs some help. ???
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Attempted to replicate but its been running for 7 hours straight.
DWA-192 A1 with Driver 1.05B03
Windows 10 Pro 64bit Creator v. 1703 OS Build 15063.413 (just updated 8/31/2017)
DIR-878 default 5Ghz settings with WPA2 (only 3 out of 7 clients connected on this band)
Wireless Adapter connected at 1.3Gbit with 5 bar signal strength.
Continuous upload/download to local FTP storage at 40-60 MB/s
7 Youtube videos on auto-play.
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Mine has been online since posting yesterday. I haven't had time to re-try the steps in the speed test to see if the same thing happens. I'll try again tomorrow.
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Attempted to replicate but its been running for 7 hours straight.
DWA-192 A1 with Driver 1.05B03
Windows 10 Pro 64bit Creator v. 1703 OS Build 15063.413 (just updated 8/31/2017)
DIR-878 default 5Ghz settings with WPA2 (only 3 out of 7 clients connected on this band)
Wireless Adapter connected at 1.3Gbit with 5 bar signal strength.
Continuous upload/download to local FTP storage at 40-60 MB/s
7 Youtube videos on auto-play.
Yeah, wait. This wasn't my problem. My Adapters crashes after I boot my PC and that happens almost all the time, it doesn't happen as often if I do a reboot, but it's almost guaranteed to crash after a fresh boot and only if the Adapter wants to connect to 5GHz.
I then have to replug the thing and only then it works. It works without issues, I have no crashes and the performance is stellar as long as the PC runs, even for 40 hours, there are no disconnects atfer replugging it. The disconnect/crash happens only after boot OR in some very rare cases after I lose my wireless lan connection (restarting router) and it has to connect to 5GHz again. Then there is a chance of it crashing, but this happens rarely. It doesn't happen as often when I just reboot my PC (like I said before that's a 50:50 chance of it happening)
I have checked the event log, though I don't know how much help this is going to be since it's in german
(http://i.imgur.com/cPgOzAe.png)
(http://i.imgur.com/kpBZjYI.png)
(http://i.imgur.com/2kOInDy.png)
Those warnings and errors pop up after each time/boot it crashes.
My exact Windows build is
Windows 10 Home 64bit Creator v1703 Build 15063.54
but like I said, this has been an issue ever since the Creators Update. It never happend before the update and I was using the Adapter for half a year before that.
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Seems similar to what I see mostly. Either initial set up and connection of the 192 and speed test using it results in the adapter disconnecting. Since the other day after posting my results, the adapter has been online and working. I'll be speed testing again today to see if anything is reproducible.
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Endless Fluff,
Yep, different issue from Ankvi. It might be a hardware issue but Ankvi has not mentioned which version of OS.
How about manually reconnecting? Disconnect, wait for a few minutes and re-connect.
Try this.
http://www.thewindowsclub.com/wifi-gets-disconnected-after-sleep (http://www.thewindowsclub.com/wifi-gets-disconnected-after-sleep)
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Just retested speedtests using FF browser. No disconnects seen. Seems stable. I presume if I change wifi or possible reboot PC or reset up the 192, I might see something again. ???
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Endless Fluff,
Have your problem solved? I got this problem on Fall Creator Update too! The problem is exactly same as you get.
Attempted to replicate but its been running for 7 hours straight.
DWA-192 A1 with Driver 1.05B03
Windows 10 Pro 64bit Creator v. 1703 OS Build 15063.413 (just updated 8/31/2017)
DIR-878 default 5Ghz settings with WPA2 (only 3 out of 7 clients connected on this band)
Wireless Adapter connected at 1.3Gbit with 5 bar signal strength.
Continuous upload/download to local FTP storage at 40-60 MB/s
7 Youtube videos on auto-play.
Yeah, wait. This wasn't my problem. My Adapters crashes after I boot my PC and that happens almost all the time, it doesn't happen as often if I do a reboot, but it's almost guaranteed to crash after a fresh boot and only if the Adapter wants to connect to 5GHz.
I then have to replug the thing and only then it works. It works without issues, I have no crashes and the performance is stellar as long as the PC runs, even for 40 hours, there are no disconnects atfer replugging it. The disconnect/crash happens only after boot OR in some very rare cases after I lose my wireless lan connection (restarting router) and it has to connect to 5GHz again. Then there is a chance of it crashing, but this happens rarely. It doesn't happen as often when I just reboot my PC (like I said before that's a 50:50 chance of it happening)
I have checked the event log, though I don't know how much help this is going to be since it's in german
(http://i.imgur.com/cPgOzAe.png)
(http://i.imgur.com/kpBZjYI.png)
(http://i.imgur.com/2kOInDy.png)
Those warnings and errors pop up after each time/boot it crashes.
My exact Windows build is
Windows 10 Home 64bit Creator v1703 Build 15063.54
but like I said, this has been an issue ever since the Creators Update. It never happend before the update and I was using the Adapter for half a year before that.
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What region are you located?
What Mfr and model# router are you using with the 192 adapter?
What Mfr PC are you using with the 192 adapter?
Does the PC have USB 2.0 or 3.0 ports?
My 192 is working well for me on Windows 10x64 on my PC using a post installed USB 3.0 PCI card.
Endless Fluff,
Have your problem solved? I got this problem on Fall Creator Update too! The problem is exactly same as you get.
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What region are you located?
- Asia/Thailand
What Mfr and model# router are you using with the 192 adapter?
- ASUS RT-AC86U, previously using DIR-878 still get the same problem. Just change the router to make problem scope closer. This conclude that the problem is not a router.
What Mfr PC are you using with the 192 adapter?
- Motherboard : ASUS Z170 Programing
- CPU : i5 6600k
- RAM : 16GB DDR4
- Windows 10x64 Version 1709 Build 16299.248 (Fall Creator Update)
- DWA-192 Driver : 1.05B03. Also installed Intel Wireless Software, who have suggested in another topic but doesn't works.
Does the PC have USB 2.0 or 3.0 ports?
- Yes and It already connected to USB3.0
The problem is occur when restart Windows with automatic connect to WiFi Network 5Ghz. Once the adapter connected then it disappear from devices manager. I need to unplug and replug it.
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What wireless modes are you using on the ASUS router? Mixed or single mode?
What security mode are you using?
Be sure any USB power management features on the PC are disabled as as well for the USB port and the adapter.
Is MIMO, Beam-forming or Smart Connect enabled? If any of these are enabled, disable them and test.
Is the USB cable that came with the adapter directly connected to the PC or is there an extension usb cable in between the adapter and PC? If so, this cable needs to be USB 3.0 compliant. Not any USB cable will work with this adapter.
Might review this as well:
http://forums.dlink.com/index.php?topic=66011.0 (http://forums.dlink.com/index.php?topic=66011.0)
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What wireless modes are you using on the ASUS router? Mixed or single mode?
- Tried both Auto and N/AC Only but results are the same.
What security mode are you using?
- WPA2-Personal
Be sure any USB power management features on the PC are disabled as as well for the USB port and the adapter.
- Already turned off in device management.
Is MIMO, Beam-forming or Smart Connect enabled? If any of these are enabled, disable them and test.
- Disable MIMO, Beam-forming doesn't works at all. Looks like it is a driver issue, the device disconnect after it finish automatic connected. I need to replug it manually to make it work.
Is the USB cable that came with the adapter directly connected to the PC or is there an extension usb cable in between the adapter and PC? If so, this cable needs to be USB 3.0 compliant. Not any USB cable will work with this adapter.
- Directly connected to the USB3.0 port on motherboard with given USB cable in the package.
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FYI, this problem is happen only when connect to 5Ghz network. It is working great on 2.4Ghz. Really weird.
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Can you test 5Ghz temporarily with WPA2 disable to see if the adapter disconnects?
When you installed the 192, or updated the driver, did you install the driver over the last version or did you remove the previous version first then install the latest driver?
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Disable security or Open system is doesn't works. The devices still disconnect itself after connected to the network.
While installing the driver, unplug the device then uninstall the driver, reinstall the driver then plug the device. Following the instruction on setup wizard screen. Nothing works...
Can you test 5Ghz temporarily with WPA2 disable to see if the adapter disconnects?
When you installed the 192, or updated the driver, did you install the driver over the last version or did you remove the previous version first then install the latest driver?
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I have move it to another PC and here the results:
Windows 7x86 - Restart&Autoreconnect --> OK
Windows 10x64 16299.192 - Restart&Autoreconnect --> OK (Both USB2.0 & USB3.0)
Windows 10x64 15063.909 - Restart&Autoreconnect --> OK
Windows 10x64 16299.248 - Restart&Autoreconnect --> FAIL
Maybe the driver conflict with my machine. Any idea? or I need to format my PC?
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Seems like this version of Windows or the Update for this version seems to be a cause. Wonder if it's impacting the USB portion of your PC.
"Windows 10x64 16299.248 - Restart&Autoreconnect --> FAIL"
If other version of Windows are working with the 192 and this one version isn't, something I would contact both D-Link support and MS support about.
I have move it to another PC and here the results:
Windows 7x86 - Restart&Autoreconnect --> OK
Windows 10x64 16299.192 - Restart&Autoreconnect --> OK (Both USB2.0 & USB3.0)
Windows 10x64 15063.909 - Restart&Autoreconnect --> OK
Windows 10x64 16299.248 - Restart&Autoreconnect --> FAIL
Maybe the driver conflict with my machine. Any idea? or I need to format my PC?
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More update here.. switch from USB3.0 to USB2.0. It WORKS!
Anyway when Windows is starting WiFi is connect and disconnect for two times and somehow it can connect.
Maybe it was a Motherboard USB3.0 Host Controller is incompatible with the DWA-192 driver. Switch back to USB3.0 the problem is come again.
The problem not happen to you because you have use a dedicated USB3.0 PCI Card.
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THIS PROBLEM HAS BEEN SOLVED...
The root cause is USB3.0 Cable that came from device package was defected.
The solution is just replace the USB3.0 Cable. I have replace it with my USB 3.0 External HDD and It's works fine.
Restart Windows about 10 times never get the problem, previously the problem come every time the system has been restarted.
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Wow, who da thunk. Amazing. Makes me wonder if this is the issue of others that have posted about this. ::)
I'll pass this on and mark this a solved. Good catch. ;)
THIS PROBLEM HAS BEEN SOLVED...
The root cause is USB3.0 Cable that came from device package was defected.
The solution is just replace the USB3.0 Cable. I have replace it with my USB 3.0 External HDD and It's works fine.
Restart Windows about 10 times never get the problem, previously the problem come every time the system has been restarted.
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Hi all,
HAve been surfing these sites for some guidance but nothing has helped me out of my misery just yet. So I have a DWA-192, using it with Desktop running a fully updated windows 10_X64 (latest update was KB4093105 installed two days ago) and a couple of days ago (around the install of that update actually) the adapter started to act really weird... Same as some of you have complaining about... Drops, blinking, etc... It drops both my networks (5G and 2.4G respectively). I was using it with my Desktop PC, with gigabyte z170MX, using the USB3.1 slot. Here's what I tried so far with no luck:
- Other USB ports (USB 3.0, 2.0)
- Disabling powermanagement functions
- Re-forth-re-forth installing the drivers
- Reverting that KB update
- Threatening the adapter with gipsy courses
- Voodoo magic...
I tried the adapter with my Samsung notebook (fully updated win10_64, with KB4093112 being the latest update), with the same result...
Since I've got a Galaxy S5, I could test the cable by copying stuff there and back, and it didn't fail (still could be faulty tho)
The modem is out of the Q as I've got heaps of devices hanging on it and all work just fine - like the desktop did until a couple of days ago...
I couldn't try it on our win7 notebook as I can't be bothered putting a driver on that little thing as I fear it would get confused with this modern technology...
I really like this little orb and it was frekkin' expensive to just *rap itself after a good 1.5 years usage (which I guess also means NO warranty)
Anyway, if you guys know anything that could help me out, or send me the number of a witchdoctor would greatly appreciate!
Cheers
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What region are you located?
Whats the Mfr and model # of the main host wifi router?
Please install it on the Windows 7 PC as a test to see if the problem follows...I have my adapter running well on my one PC, dual boot Windows 7 and 10 x64 platforms. Adapter works great for me.
Also give this a try:
http://forums.dlink.com/index.php?topic=66011.0 (http://forums.dlink.com/index.php?topic=66011.0)
If the problem seems bad all around after trying my suggestions, then the unit maybe bad and you might ask for an RMA...
Hi all,
HAve been surfing these sites for some guidance but nothing has helped me out of my misery just yet. So I have a DWA-192, using it with Desktop running a fully updated windows 10_X64 (latest update was KB4093105 installed two days ago) and a couple of days ago (around the install of that update actually) the adapter started to act really weird... Same as some of you have complaining about... Drops, blinking, etc... It drops both my networks (5G and 2.4G respectively). I was using it with my Desktop PC, with gigabyte z170MX, using the USB3.1 slot. Here's what I tried so far with no luck:
- Other USB ports (USB 3.0, 2.0)
- Disabling powermanagement functions
- Re-forth-re-forth installing the drivers
- Reverting that KB update
- Threatening the adapter with gipsy courses
- Voodoo magic...
I tried the adapter with my Samsung notebook (fully updated win10_64, with KB4093112 being the latest update), with the same result...
Since I've got a Galaxy S5, I could test the cable by copying stuff there and back, and it didn't fail (still could be faulty tho)
The modem is out of the Q as I've got heaps of devices hanging on it and all work just fine - like the desktop did until a couple of days ago...
I couldn't try it on our win7 notebook as I can't be bothered putting a driver on that little thing as I fear it would get confused with this modern technology...
I really like this little orb and it was frekkin' expensive to just *rap itself after a good 1.5 years usage (which I guess also means NO warranty)
Anyway, if you guys know anything that could help me out, or send me the number of a witchdoctor would greatly appreciate!
Cheers