D-Link Forums

D-Link Wireless Routers for Home and Small Business => DIR-882 => Topic started by: cib3r on July 22, 2019, 07:46:30 AM

Title: Configured and have many problems
Post by: cib3r on July 22, 2019, 07:46:30 AM

Hi there,

Last week I configured my DIR-882 for my ISP. All seems work (IPTV and Internet but not tried VoIP), but have many problems with both services:

• Bad latency on games.
• Bad speed on Wifi (2-4Ghz and 5GHz), surfing the web or downloading files
• Bad speed on ethernet (using the same as in wifi)

First day used automatic update to upgrade firmware to 1.20. Is this 1.20 B6? or another BX? I guess that is 1.20 and B6 is a beta firmware, I'm right? Upgrading to B6 fixes some of my problems or maybe have something wrong configured?

Thanks in advance.

Title: Re: Configured and have many problems
Post by: FurryNutz on July 23, 2019, 08:14:43 AM

Link>Welcome! (http://forums.dlink.com/index.php?topic=49573.0)

• What region are you located?
• Was a Factory Reset performed before and after any firmware updates then set up from scratch?

  Link> >FW Update Process (http://forums.dlink.com/index.php?topic=42457.0)

Internet Service Provider and Modem Configurations

• What ISP Service do you have? Cable or DSL?
• What ISP Modem Mfr. and model # do you have?
• What ISP Modem service link speeds UP and Down do you have? Link> Speed Testing Sites (http://forums.dlink.com/index.php?topic=48352.0)
• By-pass the main host router and check internet connection by connecting a wired LAN PC directly to the ISP modem to verify connection access and ISP speeds.
• Check cable between Modem and Router, swap out to be sure. Link> Cat6 is recommended. (http://en.wikipedia.org/wiki/CAT6)

Do you have QoS enabled or configured?

B6 is a Build number, not beta.
After logging into the routers web page, do one of these in the URL section of the browser and report your findings:
http://dlinkrouter.local./version.txt or 192.168.0.1/version.txt and see the build number and date.

Are you using Smart Connect?

• Any other WiFi routers in the area that maybe causing interferences? Link> Use a WiFi Scanner (http://forums.dlink.com/index.php?topic=48327.0) to find out. How many?

Quote from: cib3r on July 22, 2019, 07:46:30 AM

Hi there,

Last week I configured my DIR-882 for my ISP. All seems work (IPTV and Internet but not tried VoIP), but have many problems with both services:

• Bad latency on games.
• Bad speed on Wifi (2-4Ghz and 5GHz), surfing the web or downloading files
• Bad speed on ethernet (using the same as in wifi)

First day used automatic update to upgrade firmware to 1.20. Is this 1.20 B6? or another BX? I guess that is 1.20 and B6 is a beta firmware, I'm right? Upgrading to B6 fixes some of my problems or maybe have something wrong configured?

Thanks in advance.

Title: Re: Configured and have many problems
Post by: GreenBay42 on July 23, 2019, 09:09:51 AM

Reset the router. Version 1.20B06 had a lot of code changes. Reset the router (hold paperclip in reset hole for 10-12 seconds and release) and setup again. Let us know if you still are having issues.  Note you will lose all your settings when resetting the router.