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Author Topic: Router web UI not loading  (Read 7020 times)


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Router web UI not loading
« on: January 31, 2020, 08:45:15 AM »


After entering the IP into the address bar and login into the router, the usual web UI does not load and I only get the wireless router status page.


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    • Router Troubleshooting
Re: Router web UI not loading
« Reply #1 on: January 31, 2020, 10:29:04 AM »


  • What Hardware version is your router? Look at sticker under the router case.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?
  • Are you wired or wireless connected to the router?
  • Has a Factory Reset been performed?

What browser are you using?
Try IE11, Firefox or Opera...
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Re: Router web UI not loading
« Reply #2 on: January 31, 2020, 12:47:51 PM »

H/W version C1
Firmware 3.01
Connected wired
And yes, factory reset was performed but didn't fix the issue, tried it on Chrome, Firefox as well as IE.

below is an image of the page i get after login