D-Link Forums

The Graveyard - Products No Longer Supported => IP Cameras => DCS-931L => Topic started by: Roosterq on June 18, 2016, 05:48:12 PM

Title: Broken base
Post by: Roosterq on June 18, 2016, 05:48:12 PM

I had the base for my DCS-931L break. Does anyone know where you can buy a replacement?

Title: Re: Broken base
Post by: FurryNutz on June 20, 2016, 10:24:07 AM

Might phone contact D-Link support and ask them and see.

Try Fleabay or Amazon as well...

Title: Re: Broken base
Post by: Roosterq on June 27, 2016, 11:35:28 AM

Thanks for the input. I've tried to contact Customer support repeatedly, and I have yet to be able to speak with a person. I either get automated messages, that say they're too busy to help and hang up on me, or I get put on hold only to be hung up on once the system rings me through. It's an inexpensive camera, and I probably could have just as easily replaced the whole camera, but with this sort of garbage customer support I wouldn't buy another camera right now if they were $0.50 ea.

I may try emailing again, but at this point I'm pretty sour on DLink, if this is how they treat customers.

Title: Re: Broken base
Post by: FurryNutz on June 27, 2016, 12:20:59 PM

Who was the base broken?

What region are you located?

Title: Re: Broken base
Post by: BAMoh on August 04, 2016, 11:41:34 PM

You might as well glue it back together. OR you can get rid of the base and just use museum putty to stand the camera. I find that to be better than using a base.

Title: Re: Broken base
Post by: RYAT3 on August 05, 2016, 04:45:14 AM

Its a standard camera mount.  Any base will do. Gorilla pod?

I have extra bases. (Heavy duty velcro is another option).