D-Link Forums

The Graveyard - Products No Longer Supported => Access Points / Extenders => DAP-1525 => Topic started by: motherfo on May 13, 2012, 07:53:07 PM

Title: 2.4ghz Bridge...randomly need to reboot unit? Not RESOLVED
Post by: motherfo on May 13, 2012, 07:53:07 PM
FW: 1.02
2.4ghz Bridge Mode G/N

I'm noticing I need to randomly reboot the unit. (once every 2 weeks) There are times I just can't get the page to resolve or an IP from the unit.  The title of the webpage will load, but the actual page won't.  Press power on and off and it comes back fine.

The interface/UI also seems pretty barren compared to the DAP-1522's feature set in bridge mode.

DGL-4500a1 1.23
DAP-1522  in AP mode
2.4ghz  g/n





EDIT: Flashing the DAP-1525 with Firmware 1.01 resolved the issue.

Edit#2: This only resolved the issue for a few days.
Title: Re: 2.4ghz Bridge...randomly need to reboot unit?
Post by: FurryNutz on May 14, 2012, 08:54:29 AM
Any other WiFi routers near by?
Is the 1525 using automatic scan or try manual channel?
Title: Re: 2.4ghz Bridge...randomly need to reboot unit?
Post by: motherfo on May 14, 2012, 09:18:16 PM
Routers are running bands that arent really a factor and signal strength is low. 

I don't see an option for manual scan?  The unit is in bridge mode.
Title: Re: 2.4ghz Bridge...randomly need to reboot unit?
Post by: motherfo on September 03, 2013, 01:03:49 PM
I'm testing another to see if my Dap-1525 is defective.  I did a recovery flash of the firmware a few weeks ago and then tried to go on Netflix and no connection again.

Strangely enough, I can connect to the dap via my pc, but not my phone or tablet. Even network scanning apps will say it's not responding to pings.   Rebooting the unit always fixes this and allows all devices to connect to it.

We'll see what happens with the next one.

My current setup is DGL-4500 on Second floor.  Cat 6 running down to DAP-1522 in basement in AP mode.   Dap-1525 on 1st floor in Bridge mode.  The 1522 and 4500 are on different WiFi Channels.
Title: Re: 2.4ghz Bridge...randomly need to reboot unit?
Post by: FurryNutz on September 03, 2013, 01:14:18 PM
Might test the 1525 on 5Ghz mode as a quick test and see if problem still appears...

can you disable WiFi security as a test on 2.4Ghz and test?

Over a year later. LOL
Title: Re: 2.4ghz Bridge...randomly need to reboot unit?
Post by: motherfo on September 07, 2013, 02:31:59 PM
Might test the 1525 on 5Ghz mode as a quick test and see if problem still appears...

can you disable WiFi security as a test on 2.4Ghz and test?

Over a year later. LOL

Replacement DAP-1525 still does the same thing.   It randomly drops. I reboot and it solves the problem.
My only idea is that it keeps hopping between my DGL-4500 and DAP-1522 (ap mode) and can't decide which one to connect to.   The DAP and DGL are in different channels, but are broadcasting the same SSID with the same security settings.  I thought that was the proper way to setup a seamless connection experience throughout the house.  It's either that or there is a bug in the 1.02 firmware.

Edit: ping -t to the DAP-1525
Ping statistics for 192.168.0.111:
    Packets: Sent = 1233, Received = 995, Lost = 238 (19% loss),
Approximate round trip times in milli-seconds:
    Minimum = 1ms, Maximum = 136ms, Average = 5ms
Control-C
Title: Re: 2.4ghz Bridge...randomly need to reboot unit?
Post by: FurryNutz on September 07, 2013, 03:40:17 PM
What is the distance between the 4500 and 1525?
What channels do you have each unit running on? 1, 6 and 11 are recommended.
What other 2.4Ghz WiFi is near by? How many?


Can you try 5Ghz as a test with the 4500 on 5Ghz?

Title: Re: 2.4ghz Bridge...randomly need to reboot unit?
Post by: motherfo on September 08, 2013, 02:52:03 PM
What is the distance between the 4500 and 1525?
What channels do you have each unit running on? 1, 6 and 11 are recommended.
What other 2.4Ghz WiFi is near by? How many?


Can you try 5Ghz as a test with the 4500 on 5Ghz?




So flashing back to the previous firmware (1.01) resolved the issue.  0% packetloss.  

I had previously tried a recovery flash of 1.02 and it still had issues, so something has to be up with 1.02 and my setup.

Distance is maybe 50ft. Up one floor, but the upstairs has an open balcony like walkway, so there isn't much obstruction.

1, and 6 :)  They are the best to run on for my area. I confirmed with Inssider.

5ghz seemed to do the same thing.

I spoke too soon.  I went to watch a movie tonight and it wouldn't start.  I rebooted the DAP-1525 and then it would play.  I couldn't access it with my phone on WiFi.  I could still access both the DAP-1522 + DGL-4500.  Running a network scan utility, it will say the 1525 is not responding to pings.

I'm at a loss. There are no clues in the logs.  The 1.01 firmware seems to make it run better for sure, but suffers the same issue.

Title: Re: 2.4ghz Bridge...randomly need to reboot unit? Not RESOLVED
Post by: motherfo on September 11, 2013, 09:02:20 AM
One thing popped into my head this morning.

Once reset, the channels were set to auto select.  Do you think it was dropping and the router and the dap were switching channels? ex: 1522 was on 6 and 4500 was on 1, then they flipped so the 4500 was on 6 and the 1522 was on 1.  Perhaps causing the 1525 to get confused?
Title: Re: 2.4ghz Bridge...randomly need to reboot unit? Not RESOLVED
Post by: FurryNutz on September 11, 2013, 09:24:44 AM
Try manually setting the 4500 on a manual channel then set up the 1522 for bridge. When in bridge mode, the DAP will automatically connect to what ever channel the 4500 is using. In bridge mode, it's supposed to use the same channel...
Title: Re: 2.4ghz Bridge...randomly need to reboot unit? Not RESOLVED
Post by: motherfo on September 11, 2013, 09:40:32 AM
Try manually setting the 4500 on a manual channel then set up the 1522 for bridge. When in bridge mode, the DAP will automatically connect to what ever channel the 4500 is using. In bridge mode, it's supposed to use the same channel...

Yep, I did that this morning to test.  4500 to channel 1.

I'm confused by the 1522 to bridge mode. I'm running a cable from the 4500 to the 1522. The 1522 is in AP mode to boost my wifi.  I manually set it to channel 6.

The Dap-1525 is the only in Bridge mode.

Thank you for sticking with me and bringing to Dlink's attention :)
Title: Re: 2.4ghz Bridge...randomly need to reboot unit? Not RESOLVED
Post by: FurryNutz on September 11, 2013, 10:10:43 AM
Try changing the power out put of the 1522 from High to Med or low and test. Sorry thought you had the 1522 is bridge mode at some point.  :P
Title: Re: 2.4ghz Bridge...randomly need to reboot unit? Not RESOLVED
Post by: motherfo on September 11, 2013, 06:46:48 PM
Try changing the power out put of the 1522 from High to Med or low and test. Sorry thought you had the 1522 is bridge mode at some point.  :P

I used to in the past! You know my network well! :)
Title: Re: 2.4ghz Bridge...randomly need to reboot unit? Not RESOLVED
Post by: motherfo on September 12, 2013, 07:27:27 PM
More results.  Changing the power output didn't change anything.

So when the DAP-1525 drops from the network.  I can still type in it's ip and go to it via any wired devices. I can even ping it. 

BUT - It drops off the icon on the Windows Network, I can't access it from my iPhone or tablet, and network scanners don't detect it. Funny enough, the DAP-1522 still sees it as connected in the Wireless Status Tab  (28:10:7B:F2:E7:2C    21 hours 20 minutes 22 seconds    11n    64%)

If I reboot the 1525, I can access it again and it magically re-appears in the network + network scanners.

The DAP-1522 has IGMP Snooping enabled and short GI off. Could the snooping be affecting it?
The DAP's logs also show it syncing up every 30 minutes.
Sep 12 15:06:51    [Wireless]Group key update success:STA 28:10:7B:F2:E7:2C
Sep 12 14:36:51    [Wireless]Group key update success:STA 28:10:7B:F2:E7:2C
Sep 12 14:06:51    [Wireless]Group key update success:STA 28:10:7B:F2:E7:2C
Sep 12 13:36:51    [Wireless]Group key update success:STA 28:10:7B:F2:E7:2C
Sep 12 13:06:51    [Wireless]Group key update success:STA 28:10:7B:F2:E7:2C
Sep 12 12:36:51    [Wireless]Group key update success:STA 28:10:7B:F2:E7:2C
Sep 12 12:06:51    [Wireless]Group key update success:STA 28:10:7B:F2:E7:2C
Sep 12 11:36:51    [Wireless]Group key update success:STA 28:10:7B:F2:E7:2C
Sep 12 11:06:51    [Wireless]Group key update success:STA 28:10:7B:F2:E7:2C
Sep 12 10:36:51    [Wireless]Group key update success:STA 28:10:7B:F2:E7:2C


I'm attaching a screenshot of the network thing I'm talking about.

I just toggled off IGMP snooping and now the DAP-1525 is accessible again.  Let's see if it lasts.

(http://i.imgur.com/5a084gHs.jpg) (http://imgur.com/5a084gH)
Title: Re: 2.4ghz Bridge...randomly need to reboot unit? Not RESOLVED
Post by: motherfo on September 14, 2013, 01:56:28 PM
It lasted about 8 hours and fell off again.   This time, I can't even ping it or access it via ip.

I'm going to try swapping positions with the DAPs. (putting the 1522 in Bridge and the 1525 as an AP) and see if it continues to happen.

Alright, let's see what happens.  I noticed the 1522 still is not visible to the Windows network like the 1525 and 4500 are.

EDIT: The time on the 1522 does not work with NTP either. 01/01/2000 00:14:35  (Confirmed)
Title: Re: 2.4ghz Bridge...randomly need to reboot unit? Not RESOLVED
Post by: motherfo on September 17, 2013, 08:46:46 AM
Not a single drop yet.  :o

Unfortunately, due to the color, having this setup is not ideal for the home theater setup.

I'm hoping D-Link can fix this with a firmware update. 
Title: Re: 2.4ghz Bridge...randomly need to reboot unit? Not RESOLVED
Post by: FurryNutz on September 17, 2013, 09:20:44 AM
Whats the current configuration now?

Due to the color? Not sure what your meaning is.
Title: Re: 2.4ghz Bridge...randomly need to reboot unit? Not RESOLVED
Post by: motherfo on September 17, 2013, 11:35:04 AM
Whats the current configuration now?

Due to the color? Not sure what your meaning is.

Right now the DGL-4500---to DAP-1525 (access point mode)           

DAP-1522 (Wireless Bridge Mode connected to the 1525AP)---TV



The woman of the house does not want an "ugly white box" sitting in front of the all black home theater setup.  ::)
Title: Re: 2.4ghz Bridge...randomly need to reboot unit? Not RESOLVED
Post by: FurryNutz on September 17, 2013, 11:38:31 AM
 ;D How funny. Why not shroud the 1522 in a black cloth? Could even make it some designer cloth in black for her tastes? You should take a pic for us sir.  ::)
Title: Re: 2.4ghz Bridge...randomly need to reboot unit? Not RESOLVED
Post by: motherfo on September 17, 2013, 01:34:47 PM
;D How funny. Why not shroud the 1522 in a black cloth? Could even make it some designer cloth in black for her tastes? You should take a pic for us sir.  ::)

You know as well as I do that that won't fly. :)   This is going to have to be fixed the hard way, but it may benefit others who have the same devices/problems.   Any word from the guys?
Title: Re: 2.4ghz Bridge...randomly need to reboot unit? Not RESOLVED
Post by: FurryNutz on September 17, 2013, 02:17:21 PM
No word as of yet. Have you phone contacted them yet? I recommend you do so you can get this tracking with him as well.

Maybe I can attempt to simulate some part of this however I don't have either DAP models that you do, Only the DAP-1533 and a boxee box. I don't have any TVs with LAN support.

Let me know what your streaming, weather from netflix or from some service. Might help provide additional information to D-Link while we wait for some resolution.
Title: Re: 2.4ghz Bridge...randomly need to reboot unit? Not RESOLVED
Post by: motherfo on September 18, 2013, 01:25:55 PM
No word as of yet. Have you phone contacted them yet? I recommend you do so you can get this tracking with him as well.

Maybe I can attempt to simulate some part of this however I don't have either DAP models that you do, Only the DAP-1533 and a boxee box. I don't have any TVs with LAN support.

Let me know what your streaming, weather from netflix or from some service. Might help provide additional information to D-Link while we wait for some resolution.

I haven't.  Do I just call and say there's a bugged firmware?

I doubt you'll have the same issue with the different hardware.

I stream netflix, but sometimes files from my media server on the network, but even then it's not the TV that causes the DAP to drop.  Even if I plugged the bridge into my laptop or another computer, they get no connection either.

The bug is either the DAP-1522 rv:1 AP Mode    or the DAP-1525 rv: 1 Bridge Mode.    I'm leaning towards the DAP-1522 just because of all the other issues with it.  (NTP server not working, Static IP not retained, not showing in the Windows Network Map, etc)
Title: Re: 2.4ghz Bridge...randomly need to reboot unit? Not RESOLVED
Post by: FurryNutz on September 18, 2013, 01:42:20 PM
Ok, Please phone in and talk to someone, ask for level 2 support if possible. Can even reference this thread as well. We need to contact them on the phone and go thru the motions with them. Get a case ID # as well. Give then all information for both DAPs and tell them what works and what doesn't work.

We are seeing a similar issue on the 1533 with some connecting clients on the Bridge side. My Mac Book Pro and Xbox don't get a DHCP address from the main host router. I have made D-Link aware of this issue and not sure if it will be fixed on the 1533.

I can stream Netflix and videos thru my Boxee Box. I'll try and connect my DAP in bridge mode and connect the 4500 as the main host router and see what happens. Ya, it's not the same however a good test to see if anything else comes up. We can at least maybe rule out the 4500 as a suspect. Need to know which freqency you are using? 2.4 or 5Ghz for the AP and Bridge mode? And please detail the 4500 router WiFi settings, Modes and security modes your using. I mainly use single modes, WPA2 and AES only for either radio. Let me know what you are using.

Title: Re: 2.4ghz Bridge...randomly need to reboot unit? Not RESOLVED
Post by: motherfo on September 18, 2013, 02:18:32 PM
Will do.

Interesting!  That's not good!

DGL-4500  HW: A1 FW: 1.23a
2.4 GHZ  Channel 6  40hz   WPA2 Personal AES
N only
Short GI off

DAP-1522  HW: A1  FW: 1.41b
2.4 GHZ Channel 1  20/40 auto   WPA2 Personal AES
N only
Short GI off  Access point mode

DAP-1522  HW: A1  FW: 1.01   + 1.02 (same issue)
Bridge mode.


I've tried with 5ghz, same issue.  Let me know if you need any other info, but I think that's all of it.
Title: Re: 2.4ghz Bridge...randomly need to reboot unit? Not RESOLVED
Post by: FurryNutz on September 18, 2013, 02:21:02 PM
Kewl, Headed home now, I'll give this a try this evening soon after everyone is OFF the net and post back.

Please phone this in when you get time.

Thank you.
Title: Re: 2.4ghz Bridge...randomly need to reboot unit? Not RESOLVED
Post by: FurryNutz on September 19, 2013, 07:48:36 AM
Ok, finally, got everything connected:

ISP modem>DGL-4500<Bridged to>DAP-1533<wired to>Boxee Box>TV

Got to figure out why I can't see my File Sever on the boxee anymore however I was able to stream from my DIR-685 NAS and Netflix. We watched Vexille on netflix while roommate down stairs played xbox connected to a DIR-810L wired in AP mode for 5Ghz wireless support as I didn't want gaming to interfere with testing the 2.4Ghz on the 4500. Sure got to say, the 4500 is a great router. Handled everything with out a hitch.

The bridge mode was good however we didn't finish watching the movie. Got into about 30 minutes into it. Didn't notice anything up to this point. No bufferings either. Going to leave it as is and continue testing probably over the weekend. Will watch a full movie next. Need to figure out why my file server isn't showing up on boxee. Probably a network or boxee config issue. Other than this issue, all is good so I think we can count out the 4500. I feel your issue is with the 1522 and 1525. Both of these models exhibit the need to reboot to get them to work right?

Title: Re: 2.4ghz Bridge...randomly need to reboot unit? Not RESOLVED
Post by: motherfo on September 19, 2013, 10:55:39 AM
Other than this issue, all is good so I think we can count out the 4500. I feel your issue is with the 1522 and 1525. Both of these models exhibit the need to reboot to get them to work right?

Well not necessarily.  The 1522 will work fine in AP mode and I'll be able to connect and disconnect my phone or laptop to it just fine.  If I want the 1525 to work again, I have to power cycle it.   Rebooting the 1522 has gotten the 1525 to force itself to reconnect before and work again, but generally, it's the 1525 that needs the reboot.
Title: Re: 2.4ghz Bridge...randomly need to reboot unit? Not RESOLVED
Post by: FurryNutz on September 19, 2013, 11:07:46 AM
So you feel that the main problem is with the 1525 in bridge mode? The 1522 in bridge mode does the same thing if they are reversed in operation mode? Just trying to get a good idea of whats going on.
Just had an idea too, Is the DAP-1522 a Rev A? I believe your is. There was some other users of the Rev A that saw problems with working with Non Draft N WiFi routers. I believe the DAP 1522 Rev A is a Draft N. It was succeeded by Rev B which users claimed fixed there problems they say with Draft N and NON draft N WiFi routers. Just a though. I think the 1525 in not Draft N and was certified N. I'm not sure if the 4500 was certified or not. I'd have to dig more.  ::)

Where are you located again?
Title: Re: 2.4ghz Bridge...randomly need to reboot unit? Not RESOLVED
Post by: motherfo on September 19, 2013, 12:40:39 PM
So you feel that the main problem is with the 1525 in bridge mode? Yes. The 1522 in bridge mode does the same thing if they are reversed in operation mode? Nope, I've not had a single drop yet.Just trying to get a good idea of whats going on.
Just had an idea too, Is the DAP-1522 a Rev A? Yes. I believe your is. There was some other users of the Rev A that saw problems with working with Non Draft N WiFi routers. I believe the DAP 1522 Rev A is a Draft N. It was succeeded by Rev B which users claimed fixed there problems they say with Draft N and NON draft N WiFi routers. Just a though. I think the 1525 in not Draft N and was certified N. I'm not sure if the 4500 was certified or not. I'd have to dig more.  ::) I believe the DGL-4500 is Draft as well.

Where are you located again? Chicago :)

Answers are in red above :)

My only challenge to that theory is no other devices have the issue when my DAP-1522 is in Access Point mode, only the DAP-1525 which is in bridge mode.

Seems to be Draft: http://reviews.cnet.com/routers/d-link-dgl-4500/4505-3319_7-32748872.html

Title: Re: 2.4ghz Bridge...randomly need to reboot unit? Not RESOLVED
Post by: FurryNutz on September 19, 2013, 12:55:45 PM
Ok, so I If the 4500 and 1522 are Draft N I presume they work well together. Now if we could try the 1525 with a Cert N WiFi would be a next possible test. You have an extra cert N router? Wouldn't be interested in sending me your 1525 to test out maybe? As a suggestion.  ::) I am curious about this. I presume that I'll need more time with my current set up with the 1533 to see if anything is exhibited. I presume the 1533 is Cert N and it seems to be working with the Draft N DGL-4500 so far.  :-\

Title: Re: 2.4ghz Bridge...randomly need to reboot unit? Not RESOLVED
Post by: motherfo on October 01, 2013, 12:57:13 PM
Ok, so I If the 4500 and 1522 are Draft N I presume they work well together. Now if we could try the 1525 with a Cert N WiFi would be a next possible test. You have an extra cert N router? Wouldn't be interested in sending me your 1525 to test out maybe? As a suggestion.  ::) I am curious about this. I presume that I'll need more time with my current set up with the 1533 to see if anything is exhibited. I presume the 1533 is Cert N and it seems to be working with the Draft N DGL-4500 so far.  :-\

I appreciate the offer Furry, but the shipping costs would be too much.  I've reached out to D-Link and brought it up with the social team via Twitter.  We'll see what happens.

I did another test at home, by disabling the DGL-4500's wifi completely, so the only wireless connection has been from the DAP-1525 in AP mode.  I haven't had any issues or drops.   So I'm pretty convinced that the bug lies within the 1525's bridge mode firmware/software given that both the 1522 and 1525 work in AP mode just fine.  The 1522 also works great in Bridge mode picking up only the 1525's signal.
Title: Re: 2.4ghz Bridge...randomly need to reboot unit? Not RESOLVED
Post by: FurryNutz on October 01, 2013, 01:09:01 PM
Sounds good. I've also asked D-Link to review this as well.

I couldn't get my 1533 and 4500 to exhibit any issues while in bridge mode with the 4500 on 2.4Ghz. I had my roommate watch a netflix movie one evening and he didn't see any issues.

So ya, we can rule out the 4500. Of course.  ;D

Keep us posted if you get any info on your side. If you call in, please get a case number and PM me this info.

The more we let D-Link know about this, I hope and presume they will get to reviewing it and fix it.