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The Graveyard - Products No Longer Supported => IP Cameras => DCS-2330L => Topic started by: ceglia on October 18, 2014, 01:39:04 AM

Title: 2 minute gaps in between clips when continuously recording
Post by: ceglia on October 18, 2014, 01:39:04 AM

I set up my camera for continuous recording to my NAS, and the camera creates 2-3 minute long 51mb clips 24 hours a day, 7 days a week, basically non-stop... or so I thought.  In reality, I noticed the other day that I'm losing anywhere from 1 to 3 minutes of time in between each clip.  For example, the camera will create a clip that starts at 12:00 and ends at 12:02, but the following clip doesn't begins until 12:04, so if anything were to happen at 12:03, I'd have no recording of it.  Is anyone else experiencing a similar issue?

I took a closer look at the video clips on my NAS as they are being generated, and I noticed that there appears to be some sort of 1 to 2 minute long post-processing step that occurs once the video file size reaches the specified 51mb limit, and the camera doesn't begin recording again until that post-processing step is completed.  This explains the time gap in the clips, but it's pretty ridiculous because it effectively means that in practice I'm really not recording continuously at all.  I'm only recording 50% or less of the activity.  If anyone has any idea how to fix this, please let me know.

Title: Re: 2 minute gaps in between clips when continuously recording
Post by: Digger11 on January 12, 2015, 03:51:17 AM

Hi Ceg,
Same problem here, did you solve it ?

Cheers
Digger

Title: Re: 2 minute gaps in between clips when continuously recording
Post by: ceglia on January 12, 2015, 11:38:06 AM

Nope.  I decreased the quality of my recording so I could lower the percentage of "lost time".  At a lower quality setting, I can record 4-5 minute clips with 2 minute gaps... not exactly a solution, but I can capture more.

I did some research online when I first realized this was happening, and if I recall correctly, I learned that this happens with other cameras as well, not just DLink cameras.  :-\

Title: Re: 2 minute gaps in between clips when continuously recording
Post by: FurryNutz on January 12, 2015, 11:41:16 AM

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.

Title: Re: 2 minute gaps in between clips when continuously recording
Post by: ceglia on November 28, 2015, 01:30:06 PM

After upgrading the firmware to 1.12, I no longer have gaps in my recordings!  Maybe a 1 second gap, but pretty much seamless now.  Finally!

Title: Re: 2 minute gaps in between clips when continuously recording (RESOLVED)
Post by: FurryNutz on November 30, 2015, 07:35:24 AM

Glad it's working now. Enjoy.  ;)