• March 19, 2024, 03:20:56 AM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Recording Sound  (Read 5406 times)

spacequakes

  • Level 1 Member
  • *
  • Posts: 24
Recording Sound
« on: November 30, 2016, 11:35:04 AM »

Hello, So far, I am very happy with my little DCS-936L camera.  I would like to somehow not record sound but can't seem to do it.  I did click on the speaker icon to mute the sound but when I play back a clip the sound comes through.  Any input would be appreciated.  Thank you, in advance.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Recording Sound
« Reply #1 on: December 19, 2016, 10:25:37 AM »

Any status on this?  ???
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

spacequakes

  • Level 1 Member
  • *
  • Posts: 24
Re: Recording Sound
« Reply #2 on: December 20, 2016, 09:31:10 AM »

Hi FurryNutz, status seems to be unchanged.  I haven't seen any response yet. 
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Recording Sound
« Reply #3 on: January 24, 2017, 07:13:55 AM »

  • What Hardware version is your DCS? Look at the sticker behind or under the camera.
  • Link>What Firmware version is currently loaded? Found on the DCSs web page under status.
  • What region are you located?

What Mfr and model is the main host router?
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

spacequakes

  • Level 1 Member
  • *
  • Posts: 24
Re: Recording Sound
« Reply #4 on: February 08, 2017, 10:46:24 AM »

  • What Hardware version is your DCS? Look at the sticker behind or under the camera.
  • Link>What Firmware version is currently loaded? Found on the DCSs web page under status.
  • What region are you located?

What Mfr and model is the main host router?
HW Ver.: A1
F/W Ver.: 1.01 (but when clicking on "i" from within app, it says current firmware is v1.02-2026)
Region?  As in Central Massachusetts?   
Router, Netgear WNR1000 v2.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Recording Sound
« Reply #5 on: February 08, 2017, 10:54:32 AM »

I presume your at home and on the LAN side of the router when your trying to listen to sound?
I know it should work like this as I do get sound with my 933L on my phone app while at home on the lan side.

What wireless modes are you using on the main host router?
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

spacequakes

  • Level 1 Member
  • *
  • Posts: 24
Re: Recording Sound
« Reply #6 on: February 08, 2017, 12:43:12 PM »

I am only able to view the camera by means of apps on tablet & phone.  I still have xp for computer & cannot view the camera on the d-link site because of it.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Recording Sound
« Reply #7 on: February 08, 2017, 12:47:38 PM »

Ok, so the apps work while your at home and you can hear sound while using them at home?

Ya, XP isn't supported. Best if you can find a cheap used Windows 7 PC some place.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

spacequakes

  • Level 1 Member
  • *
  • Posts: 24
Re: Recording Sound
« Reply #8 on: February 09, 2017, 01:21:02 PM »

When I use the apps, if I am watching live, I have them muted & hear nothing.  But if I do a playback from another time, that is where I hear the sound.  It is this sound, on recorded playback, that I would like to not have. 
Logged

RYAT3

  • Level 10 Member
  • *****
  • Posts: 2254
Re: Recording Sound
« Reply #9 on: February 09, 2017, 02:29:33 PM »

When I use the apps, if I am watching live, I have them muted & hear nothing.  But if I do a playback from another time, that is where I hear the sound.  It is this sound, on recorded playback, that I would like to not have.

The app only controls sounds on the device and no where else.

You have to go into the cameras f/w and turn it off. Page 33 of the manual.

ftp://ftp2.dlink.com/PRODUCTS/DCS-936L/REVA/DCS-936L_REVA_MANUAL_1.00_EN_US.PDF
Logged

spacequakes

  • Level 1 Member
  • *
  • Posts: 24
Re: Recording Sound
« Reply #10 on: February 11, 2017, 09:49:10 AM »

Thank you. 
« Last Edit: February 11, 2017, 10:17:58 AM by spacequakes »
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Recording Sound
« Reply #11 on: February 11, 2017, 12:57:38 PM »

Good Luck.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.