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[msailg]

Hello, my first request for help on this forum.
I have downloaded mydlink-lite for my iPad. I can view live video from the camera but video stored on the camera SD card just shows a black screen, no error message. The stored video plays on a PC. Please can anybody suggest how to resolve this issue.
Thanks in advance.
Tom

[FurryNutz]

What iOS is loaded on the iPad?
Is uPnP and uPnP Port Fowarding enabled on the camera?
Are you viewing the video from the local network side or from a remote location?
Are you selecting local or remote view on the app?

[msailg]

iPad using IOS8, latest version.
Only UPnP enabled.
Viewing from local side of router.
I have tried both local and remote.

[FurryNutz]

Try enabling uPnP Port Fowarding as well...
Do you have a iPhone to test with?

[cluttzz]

I can’t offer you a solution but can report I have exactly the same issue with a DSC-5222L Rev A.
The issue is specific to Mydlink+ as videos play back fine on Mydlink lite (on an iphone). It may be an incompatibility problem with only certain cameras as I have a 2332 & 2330  which don’t appear to have the same issue.

[FurryNutz]

I recommend that you phone contact D-Link support and ask them for help and information on the MDL+ app and see what is supported and if there is any configurations needed. Keep us posted.

I can’t offer you a solution but can report I have exactly the same issue with a DSC-5222L Rev A.
The issue is specific to Mydlink+ as videos play back fine on Mydlink lite (on an iphone). It may be an incompatibility problem with only certain cameras as I have a 2332 & 2330  which don’t appear to have the same issue.

[cluttzz]

The solution for me (different camera but same issue) was as follows :-
Close all apps open on the ipad,
Delete all dlink apps,
Fully power off ipad
Reboot  and reinstall dlink+ from the app store.

Hope this works for you too.

[FurryNutz]

Glad you got it working will keep this in mind for future help as well.

Enjoy. 

The solution for me (different camera but same issue) was as follows :-
Close all apps open on the ipad,
Delete all dlink apps,
Fully power off ipad
Reboot  and reinstall dlink+ from the app store.

Hope this works for you too.