D-Link Forums
The Graveyard - Products No Longer Supported => Access Points / Extenders => DAP-1360 => Topic started by: Nova on March 25, 2010, 02:13:54 AM
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Hi all
I have just purchased the AP mentioned and I seem to lose signal when I connect several pc's/laptops to it.
I have tested it for more than 2 hours without a signal drop on a single laptop and it works fine.
In case you are wondering User limits are disabled
Thanking in advance
Nova
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hi,
I have a DAP-1360 laptop with WinXP and are losing connectivity, leaving no or limited even with a very good sign.
can anyone help me?
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I recently purchased a DAP-1360 range extender. When it is plugged in, laptops in the vicinity show excellent (strong) signals and internet connectivity is great -- for a while. Every couple miniutes or so (sometimes more frequently), the laptops show a dropped connection. After 10 or 15 seconds, the connection comes back (and is again strong/fast). If I unplug the DAP-1360, I have no problems whatsoever -- no dropped connections.
(You might wonder why I am using the extender if everything works fine without it. In fact, I'm trying to get another device, further away from my regular access point to work and believe I need the extender. However, both it, and the laptops that are right next to the extender get dropped connections when the extender is enabled).
Should I return the unit? I am using a linksys access point, but the saleperson assured me that the D-Link range extender should work fine with the linksys wireless access point.
-- Eric
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I'm having the same issue. Using a D-Link DIR-655, and using the DAP-1360 as a range extender (repeater). Any help? Anyone?
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I am seeing the same issue when trying to use it as a repeater. The dap-1360 is be fine ( strong signal and consitent ping to internnet ) for 10 minutes and then it would bring my entire network, consisting of a DAP-1522 and DIR-655 to a halt. If I reset the dap-1360 it works for 10 minuets and then the same thing happens. There are no firmware updates or responses from dlink tech support. I am returning this unit it does not work as a repeater. Of course, if I unplug the dap-1360 my entire network works great again. By great I mean no dropped packets and good speed test to Internet.
Can a dlink tech comment on what is going on ? Is there a beta firmware I can test ?
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I had the same problem but fixed it by following a suggestion on another forum thread which was to turn off the 802.11N. Specifically I am using a DIR-615 as my access point and I restricted that to B&G mixed and I am using the DAP-1360 as a repeater/extender and I restricted that to G only.
Previously I had them both set to B&G&N. So far this has been working well with my iPad.
I also set the preamble to short and tweaked a couple of the other settings so the 615 and the 1360 were both the same, but I think it was putting to to G that made the difference.
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I have the exact same issue. I just turned off N mode (set it to G only) and I'm going to see if that "fixes" it. A firmware fix would be better though, if N is broken on this router.
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I switched over to G like I said, but it hasn't stopped the problem. The connection drops out for 10-30 seconds and it does it fairly often.
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man why cant people just set it up properly wow i have noooo problems i guess im lucky
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I'm also having the same problem. Switching it to g only does not help. I'm using dir-825 as my router. It's amazing how his thread has gotten so many views. It seems like there are a lot of people experiencing this problem. I hope a d-link rep can help us with this issue as This problem is very widespread. It really sucks being kept in the dark with no solution. :-[
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Same problem here. Tried two different 1360s on two different routers a DIR-615 and a Linksys WRT54G2. Same results. There has got to be something simple that will make this thing work. I really need it to work properly! Can someone please post all their working settings?
One tip a friend of mine gave me after he was fighting for many hours getting a d-link router to work is to make sure you use the wizard to configure it. Using manual settings seem to give you various results. I tried that for the DIR-615 and the issues I had previously went away. I don't know if it was a coincidence though.
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Please make this topic sticky since it is obviously the thread that receives the most interest and provide a update on the status of any fixes.
I am also having a problem with dropped connections when using the DAP-1360 as a wireless repeater for a DIR-615 router. Occasionally (about once every 3 weeks) it seems to be necessary to do a hard reset and set up the DAP-1360 again after which the number of dropped connections seems to be reduced for a while.
Is there anyone from D-Link reading this forum? If yes then the following is directed to them for response:
1> Is there a known problem (as in known to DLINK, not known to the many people having problems with the DAP-1360) with this product that would lead to dropped connections or corruption of the device settings?
- If so, has it been fixed in the latest hardware revision of this product?
- Is there a new firmware that can fix the problem? (my current version is 1.02)
- If it is not fixable via a firmware upgrade, is there an option to upgrade the hardware at a reduced cost or does the fix involve throwing out the device?
2> What is the latest version of the firmware?
- http://www.dlink.ca/products/?pid=DAP-1360 does not list any firmware updates for download, but I see references to v1.03 and v2.10 in various forum posts here and elsewhere on the web.
- Where can the firmware be downloaded from?
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I got the same problem here. Users says they're connected to internet but unable to browse web pages. I need to restart(by turning off/on the power) the DAP-1360 inorder to have it fix temporarily. This is a huge bug for the DAP-1360 and we need immediate response to this one.
Device H/W: A1
Device F/W Ver.: V1.03
Please D-link pay attention to this one..this is clearly a bug. PLEASE..PLEASE..PLEASE..PLEASE..
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I'm also having the same problem. When the DAP-1360 is set up as repeater, I'm able to connect to the internet (don't know the speed). But every PC or NAS after the DIR-615 (working as router and cable modem) won't connect to any computer going over the DAP-1360. Even if the DAP-1360 is sitting aside the PC. So this is not of the wireless connections or any disturbance by other devices. This may be a problem of the device itself. When I connect my PC wireless directly to the DIR-615 everything works great. So this really looks like faulty hard- or software. D-Link please help. You're support team doesn't seem to take this seriously. Or is someone working on this issue. There are other threads where people discuss about problems with the DAP-1360!
DAP-1360 Fw 1.03
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RMA the unit and insist on a B1 Hardware version replacement.
I have an RMA logged with D-Link but there is no H/W B1 available in th UK yet.
The H/W A1 BOX is a total desaster.
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RMA the unit and insist on a B1 Hardware version replacement.
I have an RMA logged with D-Link but there is no H/W B1 available in th UK yet.
The H/W A1 BOX is a total desaster.
Is this problem fixed in B1 H/W? Let me know please coz im having hard time dealing with this in A1 H/W..tnx
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D-link tech where are you? No solution for this one?
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Sorry for the words.... but DAP-1360 is a bit of s***... Very unstable...
IŽll search for another AP, good bye D-LINK.
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I bought two of these recently and can confirm a disconnection issue exists in the DAP-1360 h/w v. B1 f/w v. 2.10. The wireless connection actually remains, but network connectivity is lost (no ping). It seems to have a problem with my Atheros-based client. My Broadcom-based client stays connected. Both are wireless-g clients. Never had this problem with my pair of DWL-2100AP (h/w v. A4) APs (or any other AP). I was hoping for less latency but didn't get it either. I'm preparing to return both units.
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Count me in as another person with the same dropped signal problems. I actually have two of these, and both suffer from the same issues.
I have just called d-link for the fourth time now, and the latest hoop they have me jumping through is to change my encryption from WPA2 to WPA. It's been 10 minutes so far, and no dropped signals...
Could this be the problem? Are you guys using WPA2 encryption?
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Count me in as another person with the same dropped signal problems. I actually have two of these, and both suffer from the same issues.
I have just called d-link for the fourth time now, and the latest hoop they have me jumping through is to change my encryption from WPA2 to WPA. It's been 10 minutes so far, and no dropped signals...
Could this be the problem? Are you guys using WPA2 encryption?
Have same issue, how is working after dlink support call?
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Have same issue, how is working after dlink support call?
I have called dlink 6 times now. No use. Nothing they have suggested works. I'll try one more time with their senior engineer, but I'm pretty sure that the problem is that the dap 1360 is a piece of crap, and nothing can be done.
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Hello to everyone,
I have also suffered from the periodic drops of the link made through the DAP-1360.
I am quite sure that I found the solution, but it still needs to be 100% proven.
Just make 100% sure that the channel of both devices (DAP-1360 and the DIR-655 in my case) is 100% teh same, and not set to automatic.
What happens is that you will make your connection, but every that many minutes (3600 seconds), your end device will handshake again, and it will get confused because it sees the same SSID on more than 1 channel.
I went on both devices, and indeed the dAP-1360 was set to channel 6 (and for whatever reason I was not able to change this value - due to the wizard think - I presume) and the DIR-655 was set on channel 8. I had to adapt the DIR-655 and problem went away. Changing the value on the main device will not hurt any end station, since it always scans all channels anyhow.
I'd say, try that, and I hope it will fix all your problems.
Coraxam
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I had similar problems: I have a DIR-655 as a router, and tried to hook up the DAP-1360 both as a repeater and as a separate ap, but every 1-2 days the connection was lost. In my case it seems like the 1360 has problem with relaying DHCP-acknowledgment from the router. I could see in the log on the DIR-655 that in had in fact got an DHCP-request from the wireless device, and had given it an IP-adress, but for some reason the 1360 did not relay it to the device. I guess it might had worked if I had used the DHCP-server on the 1360 instead, but then I couldn't use use the guest wifi network on the DIR-655.
Also, the signal strength varied a lot even when i used a device ( a Samsung Galaxy Tab) just a couple of meters from it.
Must say I was very disappointed with this product from D-Link, it was not particularly cheap, had a bad performance and a very bare bone firmware. My recommendation is to avoid this product or return it if you bought it and have problem with it.
In the end I returned it and bought a TP-Link (TL-WA901N) accessspoint instead. It was cheaper, have more features and been rock steady with an excellent signal strength. Highly recommended.
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Just to repeat what's already been said -- don't buy these.
I also have two of them. I've tried (one at one time) in extender mode, as a normal access point, and also using both in a wireless bridge setup.
And in all cases, after a few days -- full signal, no connection. Of course, there's all the other issues that have been mentioned here that you can compensate for which will extend the "life" a little longer, like DHCP (and other broadcasts) dying, trying to make sense of the syslog, and going through each configuration option meticulously looking for the magic one that will stop the regular disconnects.
I even went as far as to write up a script which logs into the device and reboots it nightly which extended the full power cycle time of the device up to a few weeks while being an access point (less in the other modes). But at the end of the day, several times a month I'm back down to the power outlet to reset it manually.
Naturally it's too late to return them and I have no idea what really to do with them, besides paper weights. >:( If anyone has any other ideas, please let me know.
As a final note, both are Rev A1s, but it seems from this thread that the B rev isn't any better.
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Try new firmware. Release recently.
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The new firmware does not solve the problem. WHAT'S WRONG WITH YOU DLINK?
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I can't believe this, I too have a DAP-1360 rev A.
I run a small guest house and have 6 access points plus DIR-655 router (which has been brilliant with no issues, I have a server and mostly Mac laptops.
I replaced one of my aging Linksys access points with this box and some higher DB antenna, Nothing but problems, guests complaining about dropped connections, eventually I put the Linksys AP back... no problems... upgraded the firmware, used it in the office. Get connected, but it drops and even when connected we can't log into our Snow Leopard Server... despite it being listed... switch to RJ45 cable connection and bingo no problem...
This hardware is JUNK!
I am so pissed off with D-Link, what is wrong with them, they should have fixed this by now or recalled and replaced... NOT BUYING D-LINK EVER AGAIN... Linksys or TP-Link from now on.
I have two TP-Link AP's which do everything the D-Link one does, but they jointly cost less than the one D-Link PAPER WEIGHT!
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I've set this unit up as both an access point (over powerline) and a repeater.
Interestingly, although setting it up as a repeater was a ROYAL PAIN, it was much more reliable. No resets, no issues, good range.
As an access point, I'm resetting this thing every two days. I have half a mind to pay the extra and go for an AirPort extreme/express combo...
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Hope this helps some of you guys. This is what I did, and you'd think D-Link would support this by explaining this to ppl purchasing the DAP-1360.
To set up the DAP-1360 use its wizard setup (http://192.168.0.50).
Use the WIZARD link under SETUP and follow the instructions. When you have that all setup log back into the DAP-1360(if you need to) and click ADVANCED.
Now click on the ACCESS CONTROL link.
Next to Access Control: Chose Accept from the drop down box. Next to Connected PCs: Chose your wireless device's MAC address and click Clone.
Click on Save Settings after each device you add. This should take care of your problem.
BTW I am using a DIR-655 router with the DAP-1360 as my Repeater. So far I haven't had any of the drop issues I was having every 2 minutes
before I did this. Oh and another thing I found to be my case is that the Signal Strength from the DIR-655 to the DAP-1360 couldn't be below 50%.
I had the strength at 44% and so just as many drops. I moved my DAP-1360 a little closer to my router and now it is about 66% and working great.
I don't have the dead spots I used to.
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Hi all
I seem to have fixed this by selecting manual IP address in the network settings, changing the IP address of both the DAP 1360 units to the same IP address as the rest of the network and then going back to an dynamic IP address.
Here are the network settings;
TP link 8840 modem: DHCP enabled 192.168.1.1
DAp1360 dynamic IP address 192.168.1.2 connected to the TP link via a LAN cable, in access point wireless mode.
DAP 1360 dynamic IP address 192.168.1.3 repeater mode.
Force both units to a manual IP address that matches your IP range for your network and then return to dynamic mode.
Hope this helps. The clue was when the previous poster mentioned that you needed to clone the MAC address. This forces the address of the unit rather than letting it choose it's own, something that can affect a subnet unit that has the incorrect subnet mask or IP address range. The units can't communicate because they aren't on the same IP address range and thus they drop the communication which would explain the above problems we were all experiencing.
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Thank you for the feed back and information on a old thread. I hope this helps users in the future going forward.
Please visit again. ;)
Hi all
I seem to have fixed this by selecting manual IP address in the network settings, changing the IP address of both the DAP 1360 units to the same IP address as the rest of the network and then going back to an dynamic IP address.
Here are the network settings;
TP link 8840 modem: DHCP enabled 192.168.1.1
DAp1360 dynamic IP address 192.168.1.2 connected to the TP link via a LAN cable, in access point wireless mode.
DAP 1360 dynamic IP address 192.168.1.3 repeater mode.
Force both units to a manual IP address that matches your IP range for your network and then return to dynamic mode.
Hope this helps. The clue was when the previous poster mentioned that you needed to clone the MAC address. This forces the address of the unit rather than letting it choose it's own, something that can affect a subnet unit that has the incorrect subnet mask or IP address range. The units can't communicate because they aren't on the same IP address range and thus they drop the communication which would explain the above problems we were all experiencing.
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Buying this Router was definitly a mistake for me.
In addition to the UI issue here : http://forums.dlink.com/index.php?topic=61931.0
I'm also suffering from very frequent and regular disconnections.
No Internet disconnections, my modem is working well, but WiFi signal disconnections, see below (DAP1360 in green)
(http://www.imageupload.co.uk/images/2015/02/17/DAP1360Signal.png)
DAP-1360
HW F1 - SW 6.05
Region : MEA
Usage : Access Point
Already reset/reimage the router, and obviously I'm just next to it.
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FYI, this model unit is not a ROUTER, it's a Access Point class device. Please post your information in your threat please:
http://forums.dlink.com/index.php?topic=61931.0 (http://forums.dlink.com/index.php?topic=61931.0)
Buying this Router was definitly a mistake for me.
In addition to the UI issue here : http://forums.dlink.com/index.php?topic=61931.0
I'm also suffering from very frequent and regular disconnections.
No Internet disconnections, my modem is working well, but WiFi signal disconnections, see below (DAP1360 in green)
(http://www.imageupload.co.uk/images/2015/02/17/DAP1360Signal.png)
DAP-1360
HW F1 - SW 6.05
Region : MEA
Usage : Access Point
Already reset/reimage the router, and obviously I'm just next to it.
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jeason, hmm, this shows that HW_A1 does have a firmware update to v1.10b08 and that might fix your problem ?
http://support.dlink.com/ProductInfo.aspx?m=DAP-1360 (http://support.dlink.com/ProductInfo.aspx?m=DAP-1360)
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Any status on this? ???
Buying this Router was definitly a mistake for me.
In addition to the UI issue here : http://forums.dlink.com/index.php?topic=61931.0
I'm also suffering from very frequent and regular disconnections.
No Internet disconnections, my modem is working well, but WiFi signal disconnections, see below (DAP1360 in green)
(http://www.imageupload.co.uk/images/2015/02/17/DAP1360Signal.png)
DAP-1360
HW F1 - SW 6.05
Region : MEA
Usage : Access Point
Already reset/reimage the router, and obviously I'm just next to it.