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Author Topic: DGL-4500 a downgrade?  (Read 7877 times)

equinox24

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DGL-4500 a downgrade?
« on: December 26, 2010, 08:07:05 AM »

So I recently purchased the 4500 to replace an old Belkin N router that I had. I had 4 things connected on my network, 2 PC's and 2 PS'3. The Belkin router gave me very good speeds for my PS3's and PC's.

My speeds from my provider are 15mp d/l and 1mp u/l and I would often pass that.

So my PS3, and my PC in my room are connected with a wire and my PC gets about 15mps+ and 1mp u/l but my PS3 only gets 5.5 and 500kps u/l...and I've done the PS3 setup that I found here on the forum.

My brother's PC used to get about 9mps d/l and now he gets 2 mps d/l.

When I swap the router back to my old one I get the same regular speeds on everything, very high on the PC's and PS3's but the 4500 seems to slow down everything but my computer that is connected with a wire.

I purchased this router because my old Belkin Router would drop me out very frequently but speeds were fine.

Please I need suggestions, I just spent around $200 on this router and it's looking like a really bad choice.
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FurryNutz

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Re: DGL-4500 a downgrade?
« Reply #1 on: December 26, 2010, 12:30:40 PM »

What ISP services do you have? Cable or DSL? Some ISP modems have internal routers and will have certain effects on adding an external router like the 4500.

Review the Gaming and Gamefuel sticky again and make sure all the settings are correct. There are additional options you can check in the XBL sticky that you can check and turn off things like Protected Wireless and WISH.

Check all the cables to be sure they are working well. Cable are known to go bad.

This router i the best you can get for gaming and general internet. I've had one for 5 years now.

Let us know how it goes.

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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

equinox24

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Re: DGL-4500 a downgrade?
« Reply #2 on: December 27, 2010, 03:33:22 PM »

Thanks for the insight.

I've got Rogers internet here in Canada, and my package is the 15mb d/l and 1mb u/l.

I reviewed again side by side with mine and it's all good. The cables are all new because I bought new ones to connect my PS3 with a wire and I used the blue ethernet cable that came with the 4500.

Right now I'm really disappointed, I constantly switch with my old Belkin router and my speeds are perfect just I time out every now and then and with this 4500 it's slower. I really need this to be solved! Any help would be great!
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FurryNutz

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Re: DGL-4500 a downgrade?
« Reply #3 on: December 27, 2010, 03:44:47 PM »

Is your Rogers Cable or DSL? I'm here in Canada visiting family and We have DSL here, Dlink modem to a Dlink DIR-628. I knows it's not the same router however I have set up QoS service for my xbox here and have been doing pretty good gaming. There DSL package is 5Mb down and 5Kb up. THey don't need alot as they don't do any gaming. It's worked good for gaming while I've been here though.

I would do this. Save off the current configuration to file then do a full factory restore on the router, don't use the button, there is an option in Tools/System for doing a full factory reset. Disconnect all devices accept one PC and the PS3.

Reset the ISP modem and while that is power cycling and coming to ready, do the factory reset on the 4500 router. After you get both units up and running, do a speed test on the wired connected PC. Don't make any changes to the router. Then see if the PS3 will connect and play one game or stream some video or something.

The I would go thru and make sure the primary and 2ndary DNS IP addresses are filled in under the Setup/Internet/Manual. Make sure DNS relay is checked and I think it is by default. I use older FW however see if you have an option for advanced DNS servies, turn this off. Do a bit more speed testing and see if the PS3 experience changes any.

Im trying to help you see starting at out of the box settings to see if there could be an issue in settings or configuration and see if we can fix it or find out where the problem exhists.

One possible thing you can try if you have a friend or a close nieghbor is to take the 4500 router and put it on there system and see if the problem tracks and follows.

Let us know.
« Last Edit: December 27, 2010, 03:48:29 PM by FurryNutz »
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Hard Harry

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Re: DGL-4500 a downgrade?
« Reply #4 on: December 28, 2010, 03:17:24 AM »

The DGL strengths can be it's very weakness; its ability to customize and prioritize traffic. If not configured correctly, it can slow down the stuff you want to speed up. Thats where it takes alot of tweak. If you don't want to go through the hassle of configuring all those abilities then your better off turning them off; gamefuel automatic classification, WISH, etc. Then again, if you didn't want the ability to use any of those things, your probably better off going with a cheaper router.

Now if you want to configure all those settings, then we can help, just be ready for some work and some trial and error. What changes to the default settings have you made so far?
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equinox24

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Re: DGL-4500 a downgrade?
« Reply #5 on: January 13, 2011, 08:44:15 AM »

Sorry for super late reply, was on vacation.

My rogers is cable.

I'm going to do what you mention FurryNutz tonight when I'm done school. I have spoken to a friend and he is pretty intelligent with networking, he just cant help me because he works out of the city and has kids etc. but he told me this router is just overrated. I hope this isn't true and what he said is there should be no difference between a gaming router and a regular router, the only thing is the gaming router prioritizes your games but the internet speeds stay the same.

Yesterday when I tired it out I actually dropped out o***ame on PS3..I haven't dropped with this new router just issues with speed but like I said I dropped, not the PSN just me my friends were all still playing fine.

So when I get home I'll do what you guys said and test it out and let you know.

Thanks again for all the help!
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FurryNutz

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Re: DGL-4500 a downgrade?
« Reply #6 on: January 13, 2011, 10:07:17 AM »

Well your friend is correct about the gaming router and regular routers. However his opinion about his router is his own and I hope that you can come to your own opinion about this router. I have used this router for years with out to many issues and have enjoyed using it and do prefer it over others I have tried. I issues that were seen were resolved by DLink in FW updates.

Make sure your cable modem is running well. If you have any TV line splitters, it's recommended to keep them to a minimum or none at all. I prefer none. LOL. If you rent the ISP modem, sometimes its better to buy your own. Some of us like the Motorola SB 6120. ROCK SOLID cable modem.

Review the gaming and gamefuel sticky for PS. Get a hold of Lookintomyeyes on here if you have any questions. He's good at PS stuff.

Let us know how it goes.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

LookIntoMyEyees

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Re: DGL-4500 a downgrade?
« Reply #7 on: January 13, 2011, 11:33:19 AM »

By any means this router is not a disappointed or a downgrade. The 4500 is design to give priority to gaming; it was never intended to increase your internet speed. By prioritizing your data, you should get an overall better experience. For some, Game fuel works very well and for others it does not. In your case there can be some settings that we need to adjust, I would like to offer you a hand through team viewer and adjust some quick settings, and I am not saying they will work but I am saying it will give you an improvement. You sir have a great day.

--
Chris
« Last Edit: January 13, 2011, 11:34:50 AM by LookIntoMyEyees »
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Did I Help? If So, Say So! ShHHhh!, Just LookIntoMyEyees! No one is perfect, we all make mistakes.

Hard Harry

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Re: DGL-4500 a downgrade?
« Reply #8 on: January 13, 2011, 07:52:41 PM »

Well I can probably see where he is coming from. If he truely good, he probably using a router with third party firmware. And as far as performance goes (max connections, features, issues with firewall) that will blow away most any normal "buy from a store" router. The DGL has a little bit better hardware then most other router out there, but is that alone worth the money? Thats more a matter of opinion then fact. So yea, I can see where your friend is coming from.

You may be asking "Why is he insulting the router on its own forum". Ah ha, but I am not. I am saying 3rd party firmware kicks but, but that method is only truely for the advanced. If you think configuring the DGL is complicated, give dd-wrt a try. ::grin:: It will make your head explode. Where the DGL is great giving you some of the feature of the more complex stuff, without having to know all that much about it. Think of it like buying a PC. Anything you buy in the store is going to suck compared to what a expert can build with a quick shopping spree to Newegg. Not only will it be better, but probably cheaper too. But do you have any idea what parts to buy? How to build it? No, so your best bet is to buy from the store. But certian brands are better then others from the store. The DGL is like the best you can buy from the store. But even the best tool is only as good as you use it. So even though you don't HAVE to know how to use the DGL, the more you know and the better you can configure it, the better it will perform. And I think your friend would agree with this. Just wanted to throw in my two cents.
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equinox24

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Re: DGL-4500 a downgrade?
« Reply #9 on: January 17, 2011, 06:19:36 PM »

Well guys I would have replied earlier but the site seemed to be down for me.

I tried everything, reconfigured, reinstalled, many times. Nothing is working.

Gaming has improved from my router before, I rarely drop out but the speeds on my brothers ps3 and pc are terrible!

I think I am going to give up on this router and maybe sell it.

My modem is fine btw, it's brand new and it works fine with my old router (except for dropping me from games)

I spoke to my internet provider everything seems to be good.

Oh I think I am not giving up yet, I am going to try and swap routers with my friend and see if he experiences the same issue.

Ill let you guys know, and thanks for the helP!
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Hard Harry

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Re: DGL-4500 a downgrade?
« Reply #10 on: January 17, 2011, 07:57:59 PM »

No problem. You can always sell it to Furry, he is starting quite the collection. Heh. As for the site...yea.. :-[
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FurryNutz

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Re: DGL-4500 a downgrade?
« Reply #11 on: January 18, 2011, 08:07:58 AM »

Harry, I only have 2. And I loaned the 2nd one out.  ;D

Sorry to hear about the router not working well for you. You say the modem you have works fine with your other router accept when it drops you from gaming? Sure there isn't something else going on here?

Ya, swap out your 4500 and see if the problems track. Be interested to know if they do. Thats a good test to do. Again make sure your cable lines are splitter free or kept to a minimum. One I'd say. The ISP will tell you that everything is fine however sometimes they can't see beyond the hub to your place. Let us know how it goes.  ;)
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.