D-Link Forums
D-Link Wireless Routers for Home and Small Business => Information => Archive => Topic started by: JavaLawyer on June 29, 2012, 08:48:38 AM
-
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates. Items fixed in the latest firmware update are striked out.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug/Issue List
- All Products - No link for network storage devices under "Home User"
- Share>Network Storage - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
Prior Bugs/Issues Addressed by D-Link
-
Where is the DGL and WBR series router links? I don't see them. ???
-
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found.
-
When selecting "Find My Revision" link on any router product page, I receive the following message popup:
"Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
DIR-857 was used. Opera browser in XP Pro SP3.
-
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates. Items fixed in the latest firmware update are striked out.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug/Issue List
- All Products - No link for network storage devices under "Home User"
- Share>Network Storage - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
- Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- Where is the DGL and WBR series router links? I don't see them
Prior Bugs/Issues Addressed by D-Link
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates. Recent entries are highlighted in blue, and ttems fixed in the latest firmware update are striked out.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug/Issue List
- General - Unable to locate link (or reference) on the website to this forum
- All Products - No link for network storage devices under "Home User"
- Share>Network Storage - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
- Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- Where is the DGL and WBR series router links? I don't see them
Prior Bugs/Issues Addressed by D-Link
-
Where has the Emulator link and pages moved too? Is it still available? This is a great resource for looking at product web pages and settings.
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates. Recent entries are highlighted in blue, and ttems fixed in the latest firmware update are striked out.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug/Issue List
- General - Unable to locate link (or reference) on the website to this forum
- General - Unable to locate link to emulators (located on legacy D-Link website
- History of D-Link - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- All Products - No link for network storage devices under "Home User"
- Share>Network Storage - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
- Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- Where is the DGL and WBR series router links? I don't see them
Prior Bugs/Issues Addressed by D-Link
-
Well I was going to post the link however I see that DAP model has been remove already since I originally saw it earlier. This issue has been resolved.
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found.
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates. Recent entries are highlighted in blue, and ttems fixed in the latest firmware update are striked out.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug/Issue List
- Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- General - Unable to locate link (or reference) on the website to this forum
- General - Unable to locate link to emulators (located on legacy D-Link website)
- History of D-Link - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- All Products - No link for network storage devices under "Home User"
- When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- Where is the DGL and WBR series router links? I don't see them
Prior Bugs/Issues Addressed by D-Link
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates. Recent entries are highlighted in blue, and ttems fixed in the latest firmware update are striked out.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug/Issue List
- Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- General - Unable to locate link (or reference) on the website to this forum
- General - Unable to locate link to emulators (located on legacy D-Link website)
- History of D-Link - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- All Products - No link for network storage devices under "Home User"
- When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- Where is the DGL and WBR series router links? I don't see them
Prior Bugs/Issues Addressed by D-Link
-
Selecting on the Fourms link opens a new window and goes the main D-Link home page. Should it go to forums.dlink.com (http://forums.dlink.com)?
http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)
-
Where is the link to the D-Link Retail Store?
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates. Recent entries are highlighted in blue, and ttems fixed in the latest firmware update are striked out.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug/Issue List
- Selecting on the Forums link opens a new window pointing to the D-Link website home page rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support))
- General - Unable to locate the link to the D-Link retail store
- Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- General - Unable to locate link (or reference) on the website to this forum
- General - Unable to locate link to emulators (located on legacy D-Link website)
- History of D-Link - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- All Products - No link for network storage devices under "Home User"
- When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- Where is the DGL and WBR series router links? I don't see them
Prior Bugs/Issues Addressed by D-Link
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates. Recent entries are highlighted in blue, and ttems fixed in the latest firmware update are striked out.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug/Issue List
- Selecting on the Forums link opens a new window pointing to the D-Link website home page rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support))
- Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- General - Unable to locate link to emulators (located on legacy D-Link website)
- History of D-Link - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- All Products Dropdown (Landing Page) - No link for network storage devices under "Home User"
- When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
- Where is the DGL and WBR series router links? I don't see them
Prior Bugs/Issues Addressed by D-Link
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
General - Unable to locate the link to the D-Link retail store
General - Unable to locate link (or reference) on the website to this forum
-
Nothing is listed under Show "Display Phased Out Products"
http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all)
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates. Recent entries are highlighted in blue, and ttems fixed in the latest firmware update are striked out.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug/Issue List
- Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
- Selecting on the Forums link opens a new window pointing to the D-Link website home page rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support))
- Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- General - Unable to locate link to emulators (located on legacy D-Link website)
- History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- All Products Dropdown (Landing Page) - No link for network storage devices under "Home User"
- When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
- Where is the DGL and WBR series router links? I don't see them
Prior Bugs/Issues Addressed by D-Link
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
General - Unable to locate the link to the D-Link retail store
General - Unable to locate link (or reference) on the website to this forum
-
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all) FIXED
Where is the DGL and WBR series router links? I don't see them - FIXED. Must use SHOW "Display Phased Out Products option to see them.
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates. Recent entries are highlighted in blue, and ttems fixed in the latest firmware update are striked out.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug/Issue List
- All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support))
- Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- About D-Link - The phrase "View our latest job vacancies" is negative language, implying that staff were "let go" or "left" rather than new positions opening up
- General - Featured Teasers and How To Guides links point to bad URLs
- General - Unable to locate link to emulators (located on legacy D-Link website)
- History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- All Products Dropdown (Landing Page) - No link for network storage devices under "Home User"
- When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
Prior Bugs/Issues Addressed by D-Link
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
General - Unable to locate the link to the D-Link retail store
General - Unable to locate link (or reference) on the website to this forum
Where is the DGL and WBR series router links? I don't see them
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
The DIR-600 model router is not displayed:
http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600)
Used to be on previous older web site. Is this regional now and not an NA model?
-
The DIR-600 model router is not displayed:
http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600)
Used to be on previous older web site. Is this regional now and not an NA model?
There's still an FTP space for the DIR-600 on the D-Link USA FTP site and a link to the DIR-600L under the support page. :-\
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates. Recent entries are highlighted in blue, and ttems fixed in the latest firmware update are striked out.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug/Issue List
- DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600)
- All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support))
- Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- About D-Link - The phrase "View our latest job vacancies" is negative language, implying that staff were "let go" or "left" rather than new positions opening up
- General - Featured Teasers and How To Guides links point to bad URLs
- General - Unable to locate link to emulators (located on legacy D-Link website)
- History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- All Products Dropdown (Landing Page) - No link for network storage devices under "Home User"
- When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
Prior Bugs/Issues Addressed by D-Link
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
General - Unable to locate the link to the D-Link retail store
General - Unable to locate link (or reference) on the website to this forum
Where is the DGL and WBR series router links? I don't see them
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Yahoo Widgets is no longer supported or available from Yahoo:
http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401)
Any and all router links for the Widget should be updated and inform users of the status of this application:
Example:
http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router)
-
Using the HIDE and SHOW "Display Phased Out Products option, It would make better sense and use, if when the SHOW option was selected that ONLY Phased Out Products were displayed and listed. As it works now, all new, current and Phased out products are displayed together thus making it hard to view products that are in a phased out state and there information.
-
Using the HIDE and SHOW "Display Phased Out Products option, It would make better sense and use, if when the SHOW option was selected that ONLY Phased Out Products were displayed and listed. As it works now, all new, current and Phased out products are displayed together thus making it hard to view products that are in a phased out state and there information.
Added...
Yahoo Widgets is no longer supported or available from Yahoo:
http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401)
Any and all router links for the Widget should be updated and inform users of the status of this application:
Example:
http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router)
Added...
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates. Recent entries are highlighted in blue, and items fixed in the latest firmware update are striked out.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- General - Router links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
- DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support))
- Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- About D-Link - The phrase "View our latest job vacancies" is negative language, implying that staff were "let go" or "left" rather than new positions opening up
- General - Featured Teasers and How To Guides links point to bad URLs
- General - Unable to locate link to emulators (located on legacy D-Link website)
- History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- All Products Dropdown (Landing Page) - No link for network storage devices under "Home User"
- When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
Prior Bugs/Issues Addressed by D-Link
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
General - Unable to locate the link to the D-Link retail store
General - Unable to locate link (or reference) on the website to this forum
Where is the DGL and WBR series router links? I don't see them
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
FAQ - Emulator FAQ page text display and presentation should be cleaned up.
http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device). Provide link(s) to the Emulator site please.
-
FAQ - Emulator FAQ page text display and presentation should be cleaned up.
http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device). Provide link(s) to the Emulator site please.
Added...
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates. Recent entries are highlighted in blue, and items fixed in the latest firmware update are striked out.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- General - Router links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
- DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support))
- Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- About D-Link - The phrase "View our latest job vacancies" is negative language, implying that staff were "let go" or "left" rather than new positions opening up
- General - Featured Teasers and How To Guides links point to bad URLs
- General - Unable to locate link to emulators (located on legacy D-Link website)
- History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- All Products Dropdown (Landing Page) - No link for network storage devices under "Home User"
- When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
Prior Bugs/Issues Addressed by D-Link
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
General - Unable to locate the link to the D-Link retail store
General - Unable to locate link (or reference) on the website to this forum
Where is the DGL and WBR series router links? I don't see them
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
FAQ - List of routers that supports IPv6 should be updated. Dlink has more routers that listed that support IPv6.
http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6)
-
FAQ - List of routers that supports IPv6 should be updated. Dlink has more routers that listed that support IPv6.
http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6)
Added... ;)
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates. Recent entries are highlighted in blue, and items fixed in the latest firmware update are striked out.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- General - Router links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
- DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support))
- Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- About D-Link - The phrase "View our latest job vacancies" is negative language, implying that staff were "let go" or "left" rather than new positions opening up
- General - Featured Teasers and How To Guides links point to bad URLs
- General - Unable to locate link to emulators (located on legacy D-Link website)
- History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- All Products Dropdown (Landing Page) - No link for network storage devices under "Home User"
- When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
Prior Bugs/Issues Addressed by D-Link
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
General - Unable to locate the link to the D-Link retail store
General - Unable to locate link (or reference) on the website to this forum
Where is the DGL and WBR series router links? I don't see them
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Support - DIR-685 - What Does This Mean link under Phased Out. Selecting the link brings a pop up window "Request unsuccessful: Not Found"
http://dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)
-
Support - DIR-685 - What Does This Mean link under Phased Out. Selecting the link brings a pop up window "Request unsuccessful: Not Found"
http://dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)
Added... ;)
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates. Recent entries are highlighted in blue, and items fixed in the latest firmware update are striked out.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- Support > DIR-685 - Selecting the "What does this mean?" link under "Product Status - Phased Out" displays a pop-up window with the message "Request unsuccessful: Not Found" (http://dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)
- Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- General - Router links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
- DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support))
- Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- About D-Link - The phrase "View our latest job vacancies" is negative language, implying that staff were "let go" or "left" rather than new positions opening up
- General - Featured Teasers and How To Guides links point to bad URLs
- General - Unable to locate link to emulators (located on legacy D-Link website)
- History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- All Products Dropdown (Landing Page) - No link for network storage devices under "Home User"
- When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
Prior Bugs/Issues Addressed by D-Link
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
General - Unable to locate the link to the D-Link retail store
General - Unable to locate link (or reference) on the website to this forum
Where is the DGL and WBR series router links? I don't see them
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 07/05/2012] Support > DIR-685 - Selecting the "What does this mean?" link under "Product Status - Phased Out" displays a pop-up window with the message "Request unsuccessful: Not Found" (http://dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/05/2012] Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Added 07/02/2012] General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Added 07/02/2012] General - Router links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
- [Added 07/02/2012] DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Added 07/02/2012] All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Added 07/02/2012] About D-Link - The phrase "View our latest job vacancies" is negative language, implying that staff were "let go" or "left" rather than new positions opening up
- [Added 07/01/2012] Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support))
- [Added 07/01/2012] Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Added 06/29/2012] General - Unable to locate link to emulators (located on legacy D-Link website)
- [Added 06/29/2012] History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Added 06/29/2012] All Products Dropdown (Landing Page) - No link for network storage devices under "Home User"
- [Added 06/29/2012] When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
Resolved Bugs/Requests
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Support > DSR-500N - Support page for FW downloads displays "No Downloads" available. Previous web page had a recent version of v1.04B58 dated 5/23/2012. All other DSR models have correct links to this version of FW. FTP site for the DSR-500N has this version available.
http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router)
-
Support > DSR-500N - Support page for FW downloads displays "No Downloads" available. Previous web page had a recent version of v1.04B58 dated 5/23/2012. All other DSR models have correct links to this version of FW. FTP site for the DSR-500N has this version available.
http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router)
Added... ;)
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 07/11/2012] Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Added 07/05/2012] Support > DIR-685 - Selecting the "What does this mean?" link under "Product Status - Phased Out" displays a pop-up window with the message "Request unsuccessful: Not Found" (http://dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/05/2012] Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Added 07/02/2012] General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Added 07/02/2012] General - Router links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
- [Added 07/02/2012] DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Added 07/02/2012] All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Added 07/02/2012] About D-Link - The phrase "View our latest job vacancies" is negative language, implying that staff were "let go" or "left" rather than new positions opening up
- [Added 07/01/2012] Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support))
- [Added 07/01/2012] Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Added 06/29/2012] General - Unable to locate link to emulators (located on legacy D-Link website)
- [Added 06/29/2012] History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Added 06/29/2012] All Products Dropdown (Landing Page) - No link for network storage devices under "Home User"
- [Added 06/29/2012] When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
Resolved Bugs/Requests
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Link to the support page for the DIR-826L is broken from this page:
http://www.dlink.com/us/en/home-solutions/support
-
Confirmed, Thank you.
Link to the support page for the DIR-826L is broken from this page:
http://www.dlink.com/us/en/home-solutions/support
-
Link to the support page for the DIR-826L is broken from this page:
http://www.dlink.com/us/en/home-solutions/support
Added... ;)
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 07/16/2012] General - Website does not work properly using Firefox: persistent "The specified URL cannot be found" errors are displayed using Firefox, while the same link on the same PC works with IE (issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages. . . clearing the browser cache temporarily fixes the issue)
- [Added 07/16/2012] Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Added 07/11/2012] Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Added 07/05/2012] Support > DIR-685 - Selecting the "What does this mean?" link under "Product Status - Phased Out" displays a pop-up window with the message "Request unsuccessful: Not Found" (http://dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/05/2012] Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Added 07/02/2012] General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Added 07/02/2012] General - Router links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
- [Added 07/02/2012] DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Added 07/02/2012] All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Added 07/02/2012] About D-Link - The phrase "View our latest job vacancies" is negative language, implying that staff were "let go" or "left" rather than new positions opening up
- [Added 07/01/2012] Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support))
- [Added 07/01/2012] Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Added 06/29/2012] General - Unable to locate link to emulators (located on legacy D-Link website)
- [Added 06/29/2012] History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Added 06/29/2012] All Products Dropdown (Landing Page) - No link for network storage devices under "Home User"
- [Added 06/29/2012] When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
Resolved Bugs/Requests
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 07/16/2012] General - Website does not work properly using Firefox (v13.x): persistent "The specified URL cannot be found" errors are displayed using Firefox, while the same link on the same PC works with IE (issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages. . . clearing the browser cache temporarily fixes the issue)
- [Added 07/16/2012] Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Added 07/11/2012] Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Added 07/05/2012] Support > DIR-685 - Selecting the "What does this mean?" link under "Product Status - Phased Out" displays a pop-up window with the message "Request unsuccessful: Not Found" (http://dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/05/2012] Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Added 07/02/2012] General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Added 07/02/2012] General - Router links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
- [Added 07/02/2012] DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Added 07/01/2012] Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support))
- [Added 07/01/2012] Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Added 06/29/2012] General - Unable to locate link to emulators (located on legacy D-Link website)
- [Added 06/29/2012] All Products Dropdown (Landing Page) - No link for network storage devices under "Home User"
- [Added 06/29/2012] When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
Resolved Bugs/Requests
- [Added 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Request > Support > SharePort Application > Mac/PC/Mobile Devices - Instead of having links to the various versions of the SharePort application on each model routers web page, how about one central web page for all SharePort Applications. Each section could be divided for separate platforms, i.e. Mac, PC and Mobile Devices and maybe displaying information on which routers they should or could be used with. This would be more helpful for those using the applications and getting more information on newer versions that maybe out there to use.
Users are noticing that some older versions that come with there router fail to work properly and are oblivious to new versions since newer versions are not posted to their routers product page. Once directed to these newer versions that come with newer router products, users install the newer version and seems to resolve there problems. One central repository for SharePort files and links is desired. This will make linking each product web page easy as all products that use SharePort can be linked and directed to the one SharePort support page.
Please. ::)
-
Request > Support > SharePort Application > Mac/PC/Mobile Devices - Instead of having links to the various versions of the SharePort application on each model routers web page, how about one central web page for all SharePort Applications. Each section could be divided for separate platforms, i.e. Mac, PC and Mobile Devices and maybe displaying information on which routers they should or could be used with. This would be more helpful for those using the applications and getting more information on newer versions that maybe out there to use.
Users are noticing that some older versions that come with there router fail to work properly and are oblivious to new versions since newer versions are not posted to their routers product page. Once directed to these newer versions that come with newer router products, users install the newer version and seems to resolve there problems. One central repository for SharePort files and links is desired. This will make linking each product web page easy as all products that use SharePort can be linked and directed to the one SharePort support page.
Please. ::)
Added...
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/16/2012] General - Website does not work properly using Firefox (v13.x): persistent "The specified URL cannot be found" errors are displayed using Firefox, while the same link on the same PC works with IE (issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue)
- [Added 07/16/2012] Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Added 07/11/2012] Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Added 07/05/2012] Support > DIR-685 - Selecting the "What does this mean?" link under "Product Status - Phased Out" displays a pop-up window with the message "Request unsuccessful: Not Found" (http://dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/05/2012] Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Added 07/02/2012] General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Added 07/02/2012] General - Router links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
- [Added 07/02/2012] DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Added 07/01/2012] Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support))
- [Added 07/01/2012] Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Added 06/29/2012] General - Unable to locate link to emulators (located on legacy D-Link website)
- [Added 06/29/2012] All Products Dropdown (Landing Page) - No link for network storage devices under "Home User"
- [Added 06/29/2012] When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
Resolved Bugs/Requests
- [Added 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 07/18/2012] [Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue.
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/16/2012] Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Added 07/11/2012] Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Added 07/05/2012] Support > DIR-685 - Selecting the "What does this mean?" link under "Product Status - Phased Out" displays a pop-up window with the message "Request unsuccessful: Not Found" (http://dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/05/2012] Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Added 07/02/2012] General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Added 07/02/2012] General - Router links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
- [Added 07/02/2012] DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Added 07/01/2012] Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support))
- [Added 07/01/2012] Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Added 06/29/2012] General - Unable to locate link to emulators (located on legacy D-Link website)
- [Added 06/29/2012] All Products Dropdown (Landing Page) - No link for network storage devices under "Home User"
- [Added 06/29/2012] When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
Resolved Bugs/Requests
- [Added 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
- [Added 07/01/2012] Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
Now it's ok, so bug is solved (www.dlink.it is the default URL for italian users).
Thanks.
-
Thank you and enjoy.
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 07/18/2012] [Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue.
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/16/2012] Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Added 07/11/2012] Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Added 07/05/2012] Support > DIR-685 - Selecting the "What does this mean?" link under "Product Status - Phased Out" displays a pop-up window with the message "Request unsuccessful: Not Found" (http://dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/05/2012] Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Added 07/02/2012] General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Added 07/02/2012] General - Router links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
- [Added 07/02/2012] DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Added 07/01/2012] Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support))
- [Added 06/29/2012] General - Unable to locate link to emulators (located on legacy D-Link website)
- [Added 06/29/2012] All Products Dropdown (Landing Page) - No link for network storage devices under "Home User"
- [Added 06/29/2012] When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
Resolved Bugs/Requests
- [Added 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Added 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the other links; (2) Support landing page on the left menu
- [Added 07/18/2012] [Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/05/2012] Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Added 07/02/2012] General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Added 07/02/2012] General - Router links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
- [Added 07/02/2012] DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Added 06/29/2012] General - Unable to locate link to emulators (located on legacy D-Link website)
- [Added 06/29/2012] When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
Resolved Bugs/Requests
- [Verified 07/20/2012]
Support > DIR-685 - Selecting the "What does this mean?" link under "Product Status - Phased Out" displays a pop-up window with the message "Request unsuccessful: Not Found" (http://dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Support > DIR-865L - Description information of the FW v1.00 listed for the DIR-865L is blank.
http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700)
-
Support > DIR-865L - Description information of the FW v1.00 listed for the DIR-865L is blank.
http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700)
Added... ;)
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Added 07/20/2012] Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] [Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/05/2012] Support > DIR-685 - Selecting the "What does this mean?" link under "Product Status - Phased Out" displays a pop-up window with the message "Request unsuccessful: Not Found" (http://dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/05/2012] Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Added 07/02/2012] General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Added 07/02/2012] General - Router links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
- [Added 07/02/2012] DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Added 06/29/2012] General - Unable to locate link to emulators (located on legacy D-Link website)
- [Added 06/29/2012] When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
Resolved Bugs/Requests
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Support > DIR-655 - Selecting the Downloads/Go to the DIR-655 support page link results in a "Sorry! The requested URL can't be found." page.
http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router). It had been working before.
-
Support > DIR-655 - Selecting the Downloads/Go to the DIR-655 support page link results in a "Sorry! The requested URL can't be found." page.
http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router). It had been working before.
Added... ;)
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 07/20/2012] Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Added 07/20/2012] Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] [Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/05/2012] Support > DIR-685 - Selecting the "What does this mean?" link under "Product Status - Phased Out" displays a pop-up window with the message "Request unsuccessful: Not Found" (http://dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/05/2012] Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Added 07/02/2012] General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Added 07/02/2012] General - Router links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
- [Added 07/02/2012] DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Added 06/29/2012] General - Unable to locate link to emulators (located on legacy D-Link website)
- [Added 06/29/2012] When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
Resolved Bugs/Requests
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Support > DSL-2750B - Selecting the product link does nothing in the web browser to open the product page.
http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750). Link is dead.
-
Fixed: http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router)
-
Support > DSL-2750B - Selecting the product link does nothing in the web browser to open the product page.
http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750). Link is dead.
Added...
-
Fixed: http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router)
Amended...
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 07/21/2012] Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Added 07/20/2012] Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] [Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/05/2012] Support > DIR-685 - Selecting the "What does this mean?" link under "Product Status - Phased Out" displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/05/2012] Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Added 07/02/2012] General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Added 07/02/2012] General - Router links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
- [Added 07/02/2012] DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Added 06/29/2012] General - Unable to locate link to emulators (located on legacy D-Link website)
- [Added 06/29/2012] When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
Resolved Bugs/Requests
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/21/2012] Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Added 07/20/2012] Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] [Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/05/2012] Support > DIR-685 - Selecting the "What does this mean?" link under "Product Status - Phased Out" displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/05/2012] Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Added 07/02/2012] General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Added 07/02/2012] General - Router links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
- [Added 07/02/2012] DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Added 06/29/2012] General - Unable to locate link to emulators (located on legacy D-Link website)
- [Added 06/29/2012] When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
Resolved Bugs/Requests
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Fixed: [Added 07/21/2012] Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750)
-
Fixed: [Added 07/21/2012] Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750)
Thanks. . . added.
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Added 07/20/2012] Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] [Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/05/2012] Support > DIR-685 - Selecting the "What does this mean?" link under "Product Status - Phased Out" displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/05/2012] Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Added 07/02/2012] General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Added 07/02/2012] General - Router links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
- [Added 07/02/2012] DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Added 06/29/2012] General - Unable to locate link to emulators (located on legacy D-Link website)
- [Added 06/29/2012] When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
Resolved Bugs/Requests
- [Verified 07/28/2012]
Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter))
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Added 07/20/2012] Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] [Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/05/2012] Support > DIR-685 - Selecting the "What does this mean?" link under "Product Status - Phased Out" displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/05/2012] Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Added 07/02/2012] General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Added 07/02/2012] General - Router links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
- [Added 07/02/2012] DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Added 06/29/2012] General - Unable to locate link to emulators (located on legacy D-Link website)
- [Added 06/29/2012] When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
Resolved Bugs/Requests
- [Verified 07/28/2012]
Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Fixed: [Added 07/18/2012] [Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue.
NOT Fixed: [Added 07/02/2012] DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600)
Change: [Added 07/05/2012] Support > DIR-685 - Selecting the "What does this mean?" link under "Product Status - Phased Out" displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)
to
Support > Any Product - Selecting the "What does this mean?" link under "Product Status - Phased Out" displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)
NOT Fixed: [Added 07/02/2012] General - Router links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router)
Fixed: [Added 07/02/2012] General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401)
-
Fixed: [Added 07/18/2012] [Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
Added. . .
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter))
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Added 07/20/2012] Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/05/2012] Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any router (and possibly other products) displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/05/2012] Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Added 07/02/2012] General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Added 07/02/2012] General - Router links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
- [Added 07/02/2012] DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Added 06/29/2012] General - Unable to locate link to emulators (located on legacy D-Link website)
- [Added 06/29/2012] When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
Resolved Bugs/Requests
- [Verified 07/30/2012]
[Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Verified 07/28/2012]
Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Fixed: [Added 07/02/2012] DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600)
Added...
Change: [Added 07/05/2012] Support > DIR-685 - Selecting the "What does this mean?" link under "Product Status - Phased Out" displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)
to
Support > Any Product - Selecting the "What does this mean?" link under "Product Status - Phased Out" displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)
Amended...
Fixed: [Added 07/02/2012] General - Router links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router)
Added..
Fixed: [Added 07/02/2012] General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401)
Added...
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure))[/s]
- [Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))[/s]
- [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter))
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Added 07/20/2012] Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/05/2012] Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/05/2012] Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Verified 07/02/2012] DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
- [Added 06/29/2012] General - Unable to locate link to emulators (located on legacy D-Link website)
- [Added 06/29/2012] When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
Resolved Bugs/Requests
- [Verified 07/30/2012]
General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Verified 07/30/2012]
[Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Verified 07/28/2012]
Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 08/06/2012] Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player)) [/s]
- [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure))[/s]
- [Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))[/s]
- [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter))
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Added 07/20/2012] Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/05/2012] Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/05/2012] Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Verified 07/02/2012] DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
- [Added 06/29/2012] General - Unable to locate link to emulators (located on legacy D-Link website)
- [Added 06/29/2012] When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
Resolved Bugs/Requests
- [Verified 07/30/2012]
General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Verified 07/30/2012]
[Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Verified 07/28/2012]
Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
completing the form at http://dlink.com/us/en/home-solutions/support/contact-support
leads to http://dlink.com/us/en/home-solutions/support/contact-support
which says The specified URL cannot be found.
Same for the "business solutions" contact sequence. I am not going to try to reproduce it, D-Link has eaten too much of my time already.
-
Can't reproduce this problem here using Opera. ???
completing the form at http://dlink.com/us/en/home-solutions/support/contact-support
leads to http://dlink.com/us/en/home-solutions/support/contact-support
which says The specified URL cannot be found.
Same for the "business solutions" contact sequence. I am not going to try to reproduce it, D-Link has eaten too much of my time already.
-
Can't reproduce this problem here. ???
I am unable to reproduce the error with FF or IE.
. . . And D-Link, sorry for all my test form submissions :o
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
http://www.dlink.com/us/en/
- [Added 08/17/2012] Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/ (http://www.dlink.com/us/en/))
- [Added 08/06/2012] Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player))
- [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure))
- [Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter))
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Added 07/20/2012] Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/05/2012] Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/05/2012] Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Verified 07/02/2012] DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
- [Added 06/29/2012] General - Unable to locate link to emulators (located on legacy D-Link website)
- [Added 06/29/2012] When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
Resolved Bugs/Requests
- [Verified 07/30/2012]
General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Verified 07/30/2012]
[Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Verified 07/28/2012]
Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 08/06/2012] Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player))
- [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure))
- [Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter))
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Added 07/20/2012] Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/05/2012] Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/05/2012] Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Verified 07/02/2012] DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
- [Added 06/29/2012] General - Unable to locate link to emulators (located on legacy D-Link website)
- [Added 06/29/2012] When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
Resolved Bugs/Requests
- [Verified 08/29/2012]
Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/ (http://www.dlink.com/us/en/))
- [Verified 07/30/2012]
General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Verified 07/30/2012]
[Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Verified 07/28/2012]
Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Has been fixed:
[Added 06/29/2012] When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
[Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true)
[Added 07/05/2012] Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)
[Added 07/20/2012] Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700)
-
Has been fixed:
[Added 06/29/2012] When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
[Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true)
[Added 07/05/2012] Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)
[Added 07/20/2012] Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700)
Added... ;)
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 08/06/2012] Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player))
- [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure))
- [Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter))
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/05/2012] Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Verified 07/02/2012] DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
- [Added 06/29/2012] General - Unable to locate link to emulators (located on legacy D-Link website)
Resolved Bugs/Requests
- [Verified 08/29/2012]
Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Verified 08/29/2012]
Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Verified 08/29/2012]
When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
- [Verified 08/29/2012]
Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/ (http://www.dlink.com/us/en/))
- [Verified 07/30/2012]
General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Verified 07/30/2012]
[Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Verified 07/28/2012]
Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Support > DIR-605L - The FW files listed differs from the new web site to the old web site. Is this a mismatch, typo or content not included?
New site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/support/product/dir-605l-wireless-n-300-home-cloud-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-605l-wireless-n-300-home-cloud-router)
Old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L (http://us.dlink.com/products/?pid=DIR-605L)
-
Support > DIR-605L - The FW files listed differs from the new web site to the old web site. Is this a mismatch, typo or content not included?
New site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/support/product/dir-605l-wireless-n-300-home-cloud-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-605l-wireless-n-300-home-cloud-router)
Old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L (http://us.dlink.com/products/?pid=DIR-605L)
Added. . . ;)
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 09/06/2012] Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router (http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router) and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L (http://us.dlink.com/products/?pid=DIR-605L))
- [Added 08/06/2012] Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player))
- [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure))
- [Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter))
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/05/2012] Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Verified 07/02/2012] DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
- [Added 06/29/2012] General - Unable to locate link to emulators (located on legacy D-Link website)
Resolved Bugs/Requests
- [Verified 08/29/2012]
Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Verified 08/29/2012]
Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Verified 08/29/2012]
When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
- [Verified 08/29/2012]
Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/ (http://www.dlink.com/us/en/))
- [Verified 07/30/2012]
General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Verified 07/30/2012]
[Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Verified 07/28/2012]
Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 09/06/2012] Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router (http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router) and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L (http://us.dlink.com/products/?pid=DIR-605L))
- [Added 08/06/2012] Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player))
- [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure))
- [Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter))
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/05/2012] Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
- [Added 06/29/2012] General - Unable to locate link to emulators (located on legacy D-Link website)
Resolved Bugs/Requests
- [Verified 10/02/2012]
DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Verified 08/29/2012]
Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Verified 08/29/2012]
Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Verified 08/29/2012]
When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
- [Verified 08/29/2012]
Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/ (http://www.dlink.com/us/en/))
- [Verified 07/30/2012]
General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Verified 07/30/2012]
[Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Verified 07/28/2012]
Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
[Added 06/29/2012] General - Unable to locate link to emulators (located on legacy D-Link website)> Added here:
http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device)
-
[Added 06/29/2012] General - Unable to locate link to emulators (located on legacy D-Link website)> Added here:
http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device)
Updated. . . ;)
-
This item is also resolved:
- [Added 07/20/2012] Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 09/06/2012] Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router (http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router) and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L (http://us.dlink.com/products/?pid=DIR-605L))
- [Added 08/06/2012] Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player))
- [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure))
- [Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter))
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
Resolved Bugs/Requests
- [Verified 10/02/2012]
General - Unable to locate link to emulators (located on legacy D-Link website)
- [Verified 10/02/2012]
Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Verified 10/02/2012]
Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Verified 10/02/2012]
DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Verified 08/29/2012]
Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Verified 08/29/2012]
Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Verified 08/29/2012]
When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
- [Verified 08/29/2012]
Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/ (http://www.dlink.com/us/en/))
- [Verified 07/30/2012]
General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Verified 07/30/2012]
[Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Verified 07/28/2012]
Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
When submitting an email support ticket for the DIR-645 and after inputting all required data, the following error is display after clicking the submit button:
"The specified URL cannot be found."
http://www.dlink.com/us/en/home-solutions/support/contact-support (http://www.dlink.com/us/en/home-solutions/support/contact-support)
This is using a Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02.
This is also producible using Windows 7 x64, and IE9
-
When submitting an email support ticket for the DIR-645 and after inputting all required data, the following error is display after clicking the submit button:
"The specified URL cannot be found."
http://www.dlink.com/us/en/home-solutions/support/contact-support (http://www.dlink.com/us/en/home-solutions/support/contact-support)
This is using a Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02.
This is also producible using Windows 7 x64, and IE9
Thanks, added ;)
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 10/20/2012] Home Solutions > Support > Contact Support - When submitting a DIR-645 email support ticket with the required data fields,the following error displays following submission: "The specified URL cannot be found." (Client: Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02; Windows 7 x64, and IE9) [/url] and old site has v1.13 listed: http://www.dlink.com/us/en/home-solutions/support/contact-support (http://www.dlink.com/us/en/home-solutions/support/contact-support)
- [Added 09/06/2012] Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router (http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router) and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L (http://us.dlink.com/products/?pid=DIR-605L))
- [Added 08/06/2012] Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player))
- [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure))
- [Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter))
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
Resolved Bugs/Requests
- [Verified 10/02/2012]
General - Unable to locate link to emulators (located on legacy D-Link website)
- [Verified 10/02/2012]
Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Verified 10/02/2012]
Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Verified 10/02/2012]
DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Verified 08/29/2012]
Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Verified 08/29/2012]
Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Verified 08/29/2012]
When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
- [Verified 08/29/2012]
Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/ (http://www.dlink.com/us/en/))
- [Verified 07/30/2012]
General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Verified 07/30/2012]
[Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Verified 07/28/2012]
Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Funny, the old D-Link support email site seems to work. I sent a email to see if it would work.
http://us.dlink.com/support/?pid=DIR-645&tab=0 (http://us.dlink.com/support/?pid=DIR-645&tab=0)
-
Funny, the old D-Link support email site seems to work. I sent a email to see if it would work.
http://us.dlink.com/support/?pid=DIR-645&tab=0 (http://us.dlink.com/support/?pid=DIR-645&tab=0)
It's likely that the two sites (legacy/new)route to the same email address.
-
We might find out. ::)
-
We might find out. ::)
Please post back if you get a reply from your submission using the legacy D-Link website link. ;)
-
I have not seen a confirmation email from D-Link regarding that my submission has been delivered or any response or review of the submission yet.
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 10/20/2012] Home Solutions > Support > Contact Support - When submitting a DIR-645 email support ticket with the required data fields,the following error displays following submission: "The specified URL cannot be found." (Client: Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02; Windows 7 x64, and IE9) [/url] and old site has v1.13 listed: http://www.dlink.com/us/en/home-solutions/support/contact-support (http://www.dlink.com/us/en/home-solutions/support/contact-support)
- [Added 09/06/2012] Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router (http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router) and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L (http://us.dlink.com/products/?pid=DIR-605L))
- [Added 08/06/2012] Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player))
- [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure))
- [Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter))
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
Resolved Bugs/Requests
- [Verified 10/02/2012]
General - Unable to locate link to emulators (located on legacy D-Link website)
- [Verified 10/02/2012]
Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Verified 10/02/2012]
Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Verified 10/02/2012]
DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Verified 08/29/2012]
Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Verified 08/29/2012]
Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Verified 08/29/2012]
When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
- [Verified 08/29/2012]
Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/ (http://www.dlink.com/us/en/))
- [Verified 07/30/2012]
General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Verified 07/30/2012]
[Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Verified 07/28/2012]
Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Fixed:
- [Added 08/06/2012] Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player))
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 10/20/2012] Home Solutions > Support > Contact Support - When submitting a DIR-645 email support ticket with the required data fields,the following error displays following submission: "The specified URL cannot be found." (Client: Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02; Windows 7 x64, and IE9) [/url] and old site has v1.13 listed: http://www.dlink.com/us/en/home-solutions/support/contact-support (http://www.dlink.com/us/en/home-solutions/support/contact-support)
- [Added 09/06/2012] Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router (http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router) and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L (http://us.dlink.com/products/?pid=DIR-605L))
- [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure))
- [Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter))
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
Resolved Bugs/Requests
- [Verified 11/14/2012]
Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player))
- [Verified 10/02/2012]
General - Unable to locate link to emulators (located on legacy D-Link website)
- [Verified 10/02/2012]
Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Verified 10/02/2012]
Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Verified 10/02/2012]
DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Verified 08/29/2012]
Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Verified 08/29/2012]
Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Verified 08/29/2012]
When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
- [Verified 08/29/2012]
Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/ (http://www.dlink.com/us/en/))
- [Verified 07/30/2012]
General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Verified 07/30/2012]
[Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Verified 07/28/2012]
Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Fixed:
[Added 10/20/2012] Home Solutions > Support > Contact Support - When submitting a DIR-645 email support ticket with the required data fields,the following error displays following submission: "The specified URL cannot be found." (Client: Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02; Windows 7 x64, and IE9) [/url] and old site has v1.13 listed: http://www.dlink.com/us/en/home-solutions/support/contact-support
-
Fixed:
[Added 10/20/2012] Home Solutions > Support > Contact Support - When submitting a DIR-645 email support ticket with the required data fields,the following error displays following submission: "The specified URL cannot be found." (Client: Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02; Windows 7 x64, and IE9) [/url] and old site has v1.13 listed: http://www.dlink.com/us/en/home-solutions/support/contact-support
Thanks, updated... ;)
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 09/06/2012] Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router (http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router) and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L (http://us.dlink.com/products/?pid=DIR-605L))
- [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure))
- [Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter))
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
Resolved Bugs/Requests
- [Verified 11/14/2012]
Home Solutions > Support > Contact Support - When submitting a DIR-645 email support ticket with the required data fields,the following error displays following submission: "The specified URL cannot be found." (Client: Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02; Windows 7 x64, and IE9) [/url] and old site has v1.13 listed: http://www.dlink.com/us/en/home-solutions/support/contact-support (http://www.dlink.com/us/en/home-solutions/support/contact-support)
- [Verified 11/14/2012]
Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player))
- [Verified 10/02/2012]
General - Unable to locate link to emulators (located on legacy D-Link website)
- [Verified 10/02/2012]
Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Verified 10/02/2012]
Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Verified 10/02/2012]
DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Verified 08/29/2012]
Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Verified 08/29/2012]
Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Verified 08/29/2012]
When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
- [Verified 08/29/2012]
Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/ (http://www.dlink.com/us/en/))
- [Verified 07/30/2012]
General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Verified 07/30/2012]
[Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Verified 07/28/2012]
Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Not sure if this is a bug or what, but I've noticed there isn't a way to choose the revision of the following devicies
DAP-1522
DIR-825
DIR-615
So there's no way to get a back up or redownload the firmware for my specific routers/bridge. Is this by design?
-
Greetings,
The myCloud Bug Fix 2.38.0.19922 for the DNS-325 the download link is broken (located under "Additional Downloads dated 11/1/2012):
http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure)
I'm not sure if this is a browser issue with the script that you're running for this link? In case it is, I am trying to access the myCloud download link from the above URL using Safari v6.0.2 and Firefox v16.0.2 for Mac.
I would love to be able to download this bug fix so my HDDs auto hibernate when I have the myCloud App enabled.
Many thanks.
Nate
Added...
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 01/02/2013] Support > DNS-325 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure#))
- [Added 01/02/2013] Support > DNS-345 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Added 09/06/2012] Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router (http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router) and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L (http://us.dlink.com/products/?pid=DIR-605L))
- [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure))
- [Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter))
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
Resolved Bugs/Requests
- [Verified 11/14/2012]
Home Solutions > Support > Contact Support - When submitting a DIR-645 email support ticket with the required data fields,the following error displays following submission: "The specified URL cannot be found." (Client: Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02; Windows 7 x64, and IE9) [/url] and old site has v1.13 listed: http://www.dlink.com/us/en/home-solutions/support/contact-support (http://www.dlink.com/us/en/home-solutions/support/contact-support)
- [Verified 11/14/2012]
Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player))
- [Verified 10/02/2012]
General - Unable to locate link to emulators (located on legacy D-Link website)
- [Verified 10/02/2012]
Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Verified 10/02/2012]
Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Verified 10/02/2012]
DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Verified 08/29/2012]
Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Verified 08/29/2012]
Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Verified 08/29/2012]
When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
- [Verified 08/29/2012]
Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/ (http://www.dlink.com/us/en/))
- [Verified 07/30/2012]
General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Verified 07/30/2012]
[Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Verified 07/28/2012]
Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Not sure if this is a bug or what, but I've noticed there isn't a way to choose the revision of the following devicies
DAP-1522
DIR-825
DIR-615
So there's no way to get a back up or redownload the firmware for my specific routers/bridge. Is this by design?
Thanks! . . . Added
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 01/02/2013] Possible Bug - The product pages for DAP-1522, DIR-825, and DIR-615 provide no means of selecting the appropriate hardware revision, precluding access to revision specific firmware
- [Added 01/02/2013] Support > DNS-325 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure#))
- [Added 01/02/2013] Support > DNS-345 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Added 09/06/2012] Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router (http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router) and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L (http://us.dlink.com/products/?pid=DIR-605L))
- [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure))
- [Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter))
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
Resolved Bugs/Requests
- [Verified 11/14/2012]
Home Solutions > Support > Contact Support - When submitting a DIR-645 email support ticket with the required data fields,the following error displays following submission: "The specified URL cannot be found." (Client: Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02; Windows 7 x64, and IE9) [/url] and old site has v1.13 listed: http://www.dlink.com/us/en/home-solutions/support/contact-support (http://www.dlink.com/us/en/home-solutions/support/contact-support)
- [Verified 11/14/2012]
Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player))
- [Verified 10/02/2012]
General - Unable to locate link to emulators (located on legacy D-Link website)
- [Verified 10/02/2012]
Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Verified 10/02/2012]
Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Verified 10/02/2012]
DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Verified 08/29/2012]
Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Verified 08/29/2012]
Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Verified 08/29/2012]
When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
- [Verified 08/29/2012]
Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/ (http://www.dlink.com/us/en/))
- [Verified 07/30/2012]
General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Verified 07/30/2012]
[Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Verified 07/28/2012]
Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
These items were fixed (i.e. links resolved):
- [Added 01/02/2013] Support > DNS-325 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure#))
- [Added 01/02/2013] Support > DNS-345 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 01/02/2013] Possible Bug - The product pages for DAP-1522, DIR-825, and DIR-615 provide no means of selecting the appropriate hardware revision, precluding access to revision specific firmware
- [Added 09/06/2012] Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router (http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router) and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L (http://us.dlink.com/products/?pid=DIR-605L))
- [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure))
- [Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter))
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
Resolved Bugs/Requests
- [Verified 01/04/2013]
Support > DNS-325 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure#))
- [Verified 01/04/2013]
Support > DNS-345 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Verified 11/14/2012]
Home Solutions > Support > Contact Support - When submitting a DIR-645 email support ticket with the required data fields,the following error displays following submission: "The specified URL cannot be found." (Client: Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02; Windows 7 x64, and IE9) [/url] and old site has v1.13 listed: http://www.dlink.com/us/en/home-solutions/support/contact-support (http://www.dlink.com/us/en/home-solutions/support/contact-support)
- [Verified 11/14/2012]
Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player))
- [Verified 10/02/2012]
General - Unable to locate link to emulators (located on legacy D-Link website)
- [Verified 10/02/2012]
Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Verified 10/02/2012]
Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Verified 10/02/2012]
DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Verified 08/29/2012]
Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Verified 08/29/2012]
Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Verified 08/29/2012]
When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
- [Verified 08/29/2012]
Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/ (http://www.dlink.com/us/en/))
- [Verified 07/30/2012]
General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Verified 07/30/2012]
[Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Verified 07/28/2012]
Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
The DNS-320L and DNS-345 "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is inoperative. The link is actually an anchor pointing to the top of the same web page:
- http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#
- http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 01/06/2013] Support > DNS-320L > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#))
- [Added 01/06/2013] Support > DNS-345 > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Added 01/02/2013] Possible Bug - The product pages for DAP-1522, DIR-825, and DIR-615 provide no means of selecting the appropriate hardware revision, precluding access to revision specific firmware
- [Added 09/06/2012] Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router (http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router) and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L (http://us.dlink.com/products/?pid=DIR-605L))
- [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure))
- [Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter))
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
Resolved Bugs/Requests
- [Verified 01/04/2013]
Support > DNS-325 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure#))
- [Verified 01/04/2013]
Support > DNS-345 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Verified 11/14/2012]
Home Solutions > Support > Contact Support - When submitting a DIR-645 email support ticket with the required data fields,the following error displays following submission: "The specified URL cannot be found." (Client: Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02; Windows 7 x64, and IE9) [/url] and old site has v1.13 listed: http://www.dlink.com/us/en/home-solutions/support/contact-support (http://www.dlink.com/us/en/home-solutions/support/contact-support)
- [Verified 11/14/2012]
Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player))
- [Verified 10/02/2012]
General - Unable to locate link to emulators (located on legacy D-Link website)
- [Verified 10/02/2012]
Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Verified 10/02/2012]
Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Verified 10/02/2012]
DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Verified 08/29/2012]
Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Verified 08/29/2012]
Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Verified 08/29/2012]
When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
- [Verified 08/29/2012]
Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/ (http://www.dlink.com/us/en/))
- [Verified 07/30/2012]
General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Verified 07/30/2012]
[Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Verified 07/28/2012]
Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Amplifi > Product Information - The graphic picture of the DAP-1525 is incorrect for this product model on the web page:
http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers)
-
Amplifi > Product Information - The graphic picture of the DAP-1525 is incorrect for this product model on the web page:
http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers)
Added...
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 01/08/2013] Amplifi > Product Information - The DAP-1525 product image is incorrect (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers))
- [Added 01/06/2013] Support > DNS-320L > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#))
- [Added 01/06/2013] Support > DNS-345 > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Added 01/02/2013] Possible Bug - The product pages for DAP-1522, DIR-825, and DIR-615 provide no means of selecting the appropriate hardware revision, precluding access to revision specific firmware
- [Added 09/06/2012] Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router (http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router) and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L (http://us.dlink.com/products/?pid=DIR-605L))
- [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure))
- [Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter))
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
Resolved Bugs/Requests
- [Verified 01/04/2013]
Support > DNS-325 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure#))
- [Verified 01/04/2013]
Support > DNS-345 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Verified 11/14/2012]
Home Solutions > Support > Contact Support - When submitting a DIR-645 email support ticket with the required data fields,the following error displays following submission: "The specified URL cannot be found." (Client: Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02; Windows 7 x64, and IE9) [/url] and old site has v1.13 listed: http://www.dlink.com/us/en/home-solutions/support/contact-support (http://www.dlink.com/us/en/home-solutions/support/contact-support)
- [Verified 11/14/2012]
Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player))
- [Verified 10/02/2012]
General - Unable to locate link to emulators (located on legacy D-Link website)
- [Verified 10/02/2012]
Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Verified 10/02/2012]
Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Verified 10/02/2012]
DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Verified 08/29/2012]
Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Verified 08/29/2012]
Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Verified 08/29/2012]
When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
- [Verified 08/29/2012]
Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/ (http://www.dlink.com/us/en/))
- [Verified 07/30/2012]
General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Verified 07/30/2012]
[Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Verified 07/28/2012]
Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Cloud > Product Family - The product family displays information of a DIR-857 (Amplifi) router which is not a Cloud router. The DIR-865L (Cloud Router 5700) is missing from this page and should be displayed instead of the DIR-857 which is not a cloud router. Other Cloud routers such as the DIR-826L and DIR-636L are also missing from the page.
(http://www.dlink.com/us/en/home-solutions/cloud/product-family (http://www.dlink.com/us/en/home-solutions/cloud/product-family))
-
Cloud > Product Family - The product family displays information of a DIR-857 (Amplifi) router which is not a Cloud router. The DIR-865L (Cloud Router 5700) is missing from this page and should be displayed instead of the DIR-857 which is not a cloud router. Other Cloud routers such as the DIR-826L and DIR-636L are also missing from the page.
(http://www.dlink.com/us/en/home-solutions/cloud/product-family (http://www.dlink.com/us/en/home-solutions/cloud/product-family))
Added...
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 01/09/2013] Cloud > Product Family - The product family displays DIR-857 (Amplifi) router detailswhich is not a Cloud router. The DIR-865L (Cloud Router 5700) is missing from this page and should be displayed instead of the DIR-857 which is not a cloud router. Other Cloud routers such as the DIR-826L and DIR-636L are also missing from the page.
(http://www.dlink.com/us/en/home-solutions/cloud/product-family (http://www.dlink.com/us/en/home-solutions/cloud/product-family))
- [Added 01/08/2013] Amplifi > Product Information - The DAP-1525 product image is incorrect (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers))
- [Added 01/06/2013] Support > DNS-320L > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#))
- [Added 01/06/2013] Support > DNS-345 > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/support/product/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/support/product/dns-345-sharecenter-4-bay-cloud-storage#))
- [Added 01/02/2013] Possible Bug - The product pages for DAP-1522, DIR-825, and DIR-615 provide no means of selecting the appropriate hardware revision, precluding access to revision specific firmware
- [Added 09/06/2012] Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router (http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router) and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L (http://us.dlink.com/products/?pid=DIR-605L))
- [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure))
- [Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter))
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
Resolved Bugs/Requests
- [Verified 01/04/2013]
Support > DNS-325 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure#))
- [Verified 01/04/2013]
Support > DNS-345 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Verified 11/14/2012]
Home Solutions > Support > Contact Support - When submitting a DIR-645 email support ticket with the required data fields,the following error displays following submission: "The specified URL cannot be found." (Client: Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02; Windows 7 x64, and IE9) [/url] and old site has v1.13 listed: http://www.dlink.com/us/en/home-solutions/support/contact-support (http://www.dlink.com/us/en/home-solutions/support/contact-support)
- [Verified 11/14/2012]
Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player))
- [Verified 10/02/2012]
General - Unable to locate link to emulators (located on legacy D-Link website)
- [Verified 10/02/2012]
Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Verified 10/02/2012]
Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Verified 10/02/2012]
DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Verified 08/29/2012]
Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Verified 08/29/2012]
Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Verified 08/29/2012]
When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
- [Verified 08/29/2012]
Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/ (http://www.dlink.com/us/en/))
- [Verified 07/30/2012]
General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Verified 07/30/2012]
[Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Verified 07/28/2012]
Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Similar to the support page links for the DNS-320L and DNS-345, the compatibility list links are also bad on the product pages:
Home Solutions > Share > DNS-320L > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#)
Home Solutions > Share > DNS-345 > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#)
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 01/14/2013] Home Solutions > Share > DNS-320L > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-320l-sharecenter-2-bay-cloud-storage-enclosure# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#))
- [Added 01/14/2013] Home Solutions > Share > DNS-345 > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Added 01/09/2013] Cloud > Product Family - The product family displays DIR-857 (Amplifi) router details which is not a Cloud router. The DIR-865L (Cloud Router 5700) is missing from this page and should be displayed instead of the DIR-857 which is not a cloud router. Other Cloud routers such as the DIR-826L and DIR-636L are also missing from the page.
(http://www.dlink.com/us/en/home-solutions/cloud/product-family (http://www.dlink.com/us/en/home-solutions/cloud/product-family))
- [Added 01/08/2013] Amplifi > Product Information - The DAP-1525 product image is incorrect (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers))
- [Added 01/06/2013] Support > DNS-320L > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#))
- [Added 01/06/2013] Support > DNS-345 > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/support/product/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/support/product/dns-345-sharecenter-4-bay-cloud-storage#))
- [Added 01/02/2013] Possible Bug - The product pages for DAP-1522, DIR-825, and DIR-615 provide no means of selecting the appropriate hardware revision, precluding access to revision specific firmware
- [Added 09/06/2012] Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router (http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router) and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L (http://us.dlink.com/products/?pid=DIR-605L))
- [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure))
- [Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter))
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
Resolved Bugs/Requests
- [Verified 01/04/2013]
Support > DNS-325 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure#))
- [Verified 01/04/2013]
Support > DNS-345 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Verified 11/14/2012]
Home Solutions > Support > Contact Support - When submitting a DIR-645 email support ticket with the required data fields,the following error displays following submission: "The specified URL cannot be found." (Client: Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02; Windows 7 x64, and IE9) [/url] and old site has v1.13 listed: http://www.dlink.com/us/en/home-solutions/support/contact-support (http://www.dlink.com/us/en/home-solutions/support/contact-support)
- [Verified 11/14/2012]
Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player))
- [Verified 10/02/2012]
General - Unable to locate link to emulators (located on legacy D-Link website)
- [Verified 10/02/2012]
Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Verified 10/02/2012]
Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Verified 10/02/2012]
DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Verified 08/29/2012]
Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Verified 08/29/2012]
Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Verified 08/29/2012]
When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
- [Verified 08/29/2012]
Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/ (http://www.dlink.com/us/en/))
- [Verified 07/30/2012]
General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Verified 07/30/2012]
[Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Verified 07/28/2012]
Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Location:
DIR-645 Product Page (http://amplifi.dlink.com/products/DIR-645)
The "Additional Downloads" link under Support on bottom right doesn't work. Link is http://www.dlink.com/products/?pid=DIR-645&tab=3. Gives me a "Sorry! The requested URL can't be found" error. Tested with Chrome and IE.
::Edit:: I think this is a dead link on every product page. I checked a couple others and same thing. If so..thats a pretty big bug.
-
Location:
DIR-645 Product Page (http://amplifi.dlink.com/products/DIR-645)
The "Additional Downloads" link under Support on bottom right doesn't work. Link is http://www.dlink.com/products/?pid=DIR-645&tab=3. Gives me a "Sorry! The requested URL can't be found" error. Tested with Chrome and IE.
::Edit:: I think this is a dead link on every product page. I checked a couple others and same thing. If so..thats a pretty big bug.
HH, I'm not sure that the amplify site is considered part of the D-Link website. For sure, the link on the amplifi website "to" the D-Link website is dead, but I'm not sure how (or if) the amplifi site is maintained.
We've observed a number of dead links "to" the D-Link website from external sites as D-Link has been refining their parent website. . . page paths have changed, causing external links to go bad. :'(
-
The official link for the DIR-645 is working however FYI:
http://www.dlink.com/us/en/home-solutions/connect/routers/dir-645-wireless-n-home-router-1000 (http://www.dlink.com/us/en/home-solutions/connect/routers/dir-645-wireless-n-home-router-1000)
-
The official link for the DIR-645 is working however FYI:
http://www.dlink.com/us/en/home-solutions/connect/routers/dir-645-wireless-n-home-router-1000 (http://www.dlink.com/us/en/home-solutions/connect/routers/dir-645-wireless-n-home-router-1000)
Correct. I believe the external links died when the product page paths were modified recently. Lots of our internal stickies will have to be updated from that as well. :(
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 01/14/2013] Home Solutions > Share > DNS-320L > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-320l-sharecenter-2-bay-cloud-storage-enclosure# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#))
- [Added 01/14/2013] Home Solutions > Share > DNS-345 > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Added 01/09/2013] Cloud > Product Family - The product family displays DIR-857 (Amplifi) router details which is not a Cloud router. The DIR-865L (Cloud Router 5700) is missing from this page and should be displayed instead of the DIR-857 which is not a cloud router. Other Cloud routers such as the DIR-826L and DIR-636L are also missing from the page.
(http://www.dlink.com/us/en/home-solutions/cloud/product-family (http://www.dlink.com/us/en/home-solutions/cloud/product-family))
- [Added 01/08/2013] Amplifi > Product Information - The DAP-1525 product image is incorrect (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers))
- [Added 01/06/2013] Support > DNS-320L > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#))
- [Added 01/06/2013] Support > DNS-345 > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/support/product/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/support/product/dns-345-sharecenter-4-bay-cloud-storage#))
- [Added 01/02/2013] Possible Bug - The product pages for DAP-1522, DIR-825, and DIR-615 provide no means of selecting the appropriate hardware revision, precluding access to revision specific firmware
- [Added 09/06/2012] Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router (http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router) and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L (http://us.dlink.com/products/?pid=DIR-605L))
- [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure))
- [Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter))
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
Resolved Bugs/Requests
- [Verified 01/04/2013]
Support > DNS-325 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure#))
- [Verified 01/04/2013]
Support > DNS-345 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Verified 11/14/2012]
Home Solutions > Support > Contact Support - When submitting a DIR-645 email support ticket with the required data fields,the following error displays following submission: "The specified URL cannot be found." (Client: Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02; Windows 7 x64, and IE9) [/url] and old site has v1.13 listed: http://www.dlink.com/us/en/home-solutions/support/contact-support (http://www.dlink.com/us/en/home-solutions/support/contact-support)
- [Verified 11/14/2012]
Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player))
- [Verified 10/02/2012]
General - Unable to locate link to emulators (located on legacy D-Link website)
- [Verified 10/02/2012]
Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Verified 10/02/2012]
Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Verified 10/02/2012]
DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Verified 08/29/2012]
Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Verified 08/29/2012]
Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Verified 08/29/2012]
When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
- [Verified 08/29/2012]
Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/ (http://www.dlink.com/us/en/))
- [Verified 07/30/2012]
General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Verified 07/30/2012]
[Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Verified 07/28/2012]
Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
HH, I'm not sure that the amplify site is considered part of the D-Link website. For sure, the link on the amplifi website "to" the D-Link website is dead, but I'm not sure how (or if) the amplifi site is maintained.
We've observed a number of dead links "to" the D-Link website from external sites as D-Link has been refining their parent website. . . page paths have changed, causing external links to go bad. :'(
Well Im pretty sure it worked before the change, and the error looks to be in the new UI style. The reason it was annoying is when I am working the threads I will google the model number, and the ampify product pages are the first to come up. Now I just google the model and "manual" but sometimes that brings up 3rd party manuals. And yes, as I was looking around, alot of the links (including Furry's sticky on Emulators) died. Ok, if not offical bug thats cool, just thought I would mention it.
-
Well Im pretty sure it worked before the change, and the error looks to be in the new UI style. The reason it was annoying is when I am working the threads I will google the model number, and the ampify product pages are the first to come up. Now I just google the model and "manual" but sometimes that brings up 3rd party manuals. And yes, as I was looking around, alot of the links (including Furry's sticky on Emulators) died. Ok, if not offical bug thats cool, just thought I would mention it.
Well after the website went live, there were changes to the relative addressing of the website, so all our links (at least in many of the product and support boards) to the new website died along the way. :(
-
Not sure if we should post this here or in the myDlink forums however you can move it around if you want too:
Under routers, the DIR-865L is not listed and presume it should be since it's a cloud router and uses the same services as the other ones? Or maybe just they are going to just support it on the main web site which it is listed there. ???
https://www.mydlink.com/support# (https://www.mydlink.com/support#)
-
Not sure if we should post this here or in the myDlink forums however you can move it around if you want too:
Under routers, the DIR-865L is not listed and presume it should be since it's a cloud router and uses the same services as the other ones? Or maybe just they are going to just support it on the main web site which it is listed there. ???
https://www.mydlink.com/support# (https://www.mydlink.com/support#)
The DNS-325 and DNS-345 also support cloud services although they don't have the "L" designation.
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 01/14/2013] Home Solutions > Share > DNS-320L > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-320l-sharecenter-2-bay-cloud-storage-enclosure# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#))
- [Added 01/14/2013] Home Solutions > Share > DNS-345 > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Added 01/09/2013] Cloud > Product Family - The product family displays DIR-857 (Amplifi) router details which is not a Cloud router. The DIR-865L (Cloud Router 5700) is missing from this page and should be displayed instead of the DIR-857 which is not a cloud router. Other Cloud routers such as the DIR-826L and DIR-636L are also missing from the page.
(http://www.dlink.com/us/en/home-solutions/cloud/product-family (http://www.dlink.com/us/en/home-solutions/cloud/product-family))
- [Added 01/08/2013] Amplifi > Product Information - The DAP-1525 product image is incorrect (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers))
- [Added 01/06/2013] Support > DNS-320L > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#))
- [Added 01/06/2013] Support > DNS-345 > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/support/product/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/support/product/dns-345-sharecenter-4-bay-cloud-storage#))
- [Added 01/02/2013] Possible Bug - The product pages for DAP-1522, DIR-825, and DIR-615 provide no means of selecting the appropriate hardware revision, precluding access to revision specific firmware
- [Added 09/06/2012] Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router (http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router) and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L (http://us.dlink.com/products/?pid=DIR-605L))
- [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure))
- [Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter))
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
Resolved Bugs/Requests
- [Verified 01/04/2013]
Support > DNS-325 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure#))
- [Verified 01/04/2013]
Support > DNS-345 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Verified 11/14/2012]
Home Solutions > Support > Contact Support - When submitting a DIR-645 email support ticket with the required data fields,the following error displays following submission: "The specified URL cannot be found." (Client: Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02; Windows 7 x64, and IE9) [/url] and old site has v1.13 listed: http://www.dlink.com/us/en/home-solutions/support/contact-support (http://www.dlink.com/us/en/home-solutions/support/contact-support)
- [Verified 11/14/2012]
Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player))
- [Verified 10/02/2012]
General - Unable to locate link to emulators (located on legacy D-Link website)
- [Verified 10/02/2012]
Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Verified 10/02/2012]
Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Verified 10/02/2012]
DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Verified 08/29/2012]
Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Verified 08/29/2012]
Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Verified 08/29/2012]
When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
- [Verified 08/29/2012]
Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/ (http://www.dlink.com/us/en/))
- [Verified 07/30/2012]
General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Verified 07/30/2012]
[Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Verified 07/28/2012]
Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Fixed:
- [Added 01/14/2013] Home Solutions > Share > DNS-320L > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-320l-sharecenter-2-bay-cloud-storage-enclosure# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#))
- [Added 01/14/2013] Home Solutions > Share > DNS-345 > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 01/09/2013] Cloud > Product Family - The product family displays DIR-857 (Amplifi) router details which is not a Cloud router. The DIR-865L (Cloud Router 5700) is missing from this page and should be displayed instead of the DIR-857 which is not a cloud router. Other Cloud routers such as the DIR-826L and DIR-636L are also missing from the page.
(http://www.dlink.com/us/en/home-solutions/cloud/product-family (http://www.dlink.com/us/en/home-solutions/cloud/product-family))
- [Added 01/08/2013] Amplifi > Product Information - The DAP-1525 product image is incorrect (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers))
- [Added 01/06/2013] Support > DNS-320L > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#))
- [Added 01/06/2013] Support > DNS-345 > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/support/product/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/support/product/dns-345-sharecenter-4-bay-cloud-storage#))
- [Added 01/02/2013] Possible Bug - The product pages for DAP-1522, DIR-825, and DIR-615 provide no means of selecting the appropriate hardware revision, precluding access to revision specific firmware
- [Added 09/06/2012] Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router (http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router) and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L (http://us.dlink.com/products/?pid=DIR-605L))
- [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure))
- [Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter))
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
Resolved Bugs/Requests
- [Verified 02/04/2013]
Home Solutions > Share > DNS-320L > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-320l-sharecenter-2-bay-cloud-storage-enclosure# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#))
- [Verified 02/04/2013]
Home Solutions > Share > DNS-345 > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Verified 01/04/2013]
Support > DNS-325 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure#))
- [Verified 01/04/2013]
Support > DNS-345 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Verified 11/14/2012]
Home Solutions > Support > Contact Support - When submitting a DIR-645 email support ticket with the required data fields,the following error displays following submission: "The specified URL cannot be found." (Client: Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02; Windows 7 x64, and IE9) [/url] and old site has v1.13 listed: http://www.dlink.com/us/en/home-solutions/support/contact-support (http://www.dlink.com/us/en/home-solutions/support/contact-support)
- [Verified 11/14/2012]
Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player))
- [Verified 10/02/2012]
General - Unable to locate link to emulators (located on legacy D-Link website)
- [Verified 10/02/2012]
Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Verified 10/02/2012]
Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Verified 10/02/2012]
DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Verified 08/29/2012]
Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Verified 08/29/2012]
Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Verified 08/29/2012]
When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
- [Verified 08/29/2012]
Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/ (http://www.dlink.com/us/en/))
- [Verified 07/30/2012]
General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Verified 07/30/2012]
[Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Verified 07/28/2012]
Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
The following has been fixed:
[Added 01/09/2013] Cloud > Product Family - The product family displays DIR-857 (Amplifi) router details which is not a Cloud router. The DIR-865L (Cloud Router 5700) is missing from this page and should be displayed instead of the DIR-857 which is not a cloud router. Other Cloud routers such as the DIR-826L and DIR-636L are also missing from the page.
(http://www.dlink.com/us/en/home-solutions/cloud/product-family)
[Added 01/02/2013] Possible Bug - The product pages for DAP-1522, DIR-825, and DIR-615 provide no means of selecting the appropriate hardware revision, precluding access to revision specific firmware
[Added 09/06/2012] Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L)
-
The following has been fixed:
[Added 01/09/2013] Cloud > Product Family - The product family displays DIR-857 (Amplifi) router details which is not a Cloud router. The DIR-865L (Cloud Router 5700) is missing from this page and should be displayed instead of the DIR-857 which is not a cloud router. Other Cloud routers such as the DIR-826L and DIR-636L are also missing from the page.
(http://www.dlink.com/us/en/home-solutions/cloud/product-family)
[Added 01/02/2013] Possible Bug - The product pages for DAP-1522, DIR-825, and DIR-615 provide no means of selecting the appropriate hardware revision, precluding access to revision specific firmware
[Added 09/06/2012] Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L)
Updated... ;)
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 01/08/2013] Amplifi > Product Information - The DAP-1525 product image is incorrect (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers))
- [Added 01/06/2013] Support > DNS-320L > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#))
- [Added 01/06/2013] Support > DNS-345 > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/support/product/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/support/product/dns-345-sharecenter-4-bay-cloud-storage#))
- [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure))
- [Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter))
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
Resolved Bugs/Requests
- [Verified 03/16/2013]
Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router (http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router) and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L (http://us.dlink.com/products/?pid=DIR-605L))
- [Verified 03/16/2013]
Possible Bug - The product pages for DAP-1522, DIR-825, and DIR-615 provide no means of selecting the appropriate hardware revision, precluding access to revision specific firmware
- [Verified 03/16/2013]
Cloud > Product Family - The product family displays DIR-857 (Amplifi) router details which is not a Cloud router. The DIR-865L (Cloud Router 5700) is missing from this page and should be displayed instead of the DIR-857 which is not a cloud router. Other Cloud routers such as the DIR-826L and DIR-636L are also missing from the page.
(http://www.dlink.com/us/en/home-solutions/cloud/product-family (http://www.dlink.com/us/en/home-solutions/cloud/product-family))
- [Verified 02/04/2013]
Home Solutions > Share > DNS-320L > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-320l-sharecenter-2-bay-cloud-storage-enclosure# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#))
- [Verified 02/04/2013]
Home Solutions > Share > DNS-345 > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Verified 01/04/2013]
Support > DNS-325 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure#))
- [Verified 01/04/2013]
Support > DNS-345 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Verified 11/14/2012]
Home Solutions > Support > Contact Support - When submitting a DIR-645 email support ticket with the required data fields,the following error displays following submission: "The specified URL cannot be found." (Client: Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02; Windows 7 x64, and IE9) [/url] and old site has v1.13 listed: http://www.dlink.com/us/en/home-solutions/support/contact-support (http://www.dlink.com/us/en/home-solutions/support/contact-support)
- [Verified 11/14/2012]
Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player))
- [Verified 10/02/2012]
General - Unable to locate link to emulators (located on legacy D-Link website)
- [Verified 10/02/2012]
Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Verified 10/02/2012]
Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Verified 10/02/2012]
DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Verified 08/29/2012]
Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Verified 08/29/2012]
Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Verified 08/29/2012]
When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
- [Verified 08/29/2012]
Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/ (http://www.dlink.com/us/en/))
- [Verified 07/30/2012]
General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Verified 07/30/2012]
[Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Verified 07/28/2012]
Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Cloud Router> Product Information - DIR-868L - Selecting the AC Router Comparison Chart tab...2 of the same DIR-850Ls models are listed for this table. Should one be a DIR-855L?
-
Cloud Router> Product Information - DIR-868L - Selecting the AC Router Comparison Chart tab...2 of the same DIR-850Ls models are listed for this table. Should one be a DIR-855L?
Added...
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 04/16/2013] Cloud Router> Product Information - DIR-868L - Selecting the AC Router Comparison Chart tab...2 of the same DIR-850Ls models are listed for this table. Should one be a DIR-855L?
- [Added 01/08/2013] Amplifi > Product Information - The DAP-1525 product image is incorrect (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers))
- [Added 01/06/2013] Support > DNS-320L > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#))
- [Added 01/06/2013] Support > DNS-345 > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/support/product/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/support/product/dns-345-sharecenter-4-bay-cloud-storage#))
- [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure))
- [Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter))
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
Resolved Bugs/Requests
- [Verified 03/16/2013]
Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router (http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router) and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L (http://us.dlink.com/products/?pid=DIR-605L))
- [Verified 03/16/2013]
Possible Bug - The product pages for DAP-1522, DIR-825, and DIR-615 provide no means of selecting the appropriate hardware revision, precluding access to revision specific firmware
- [Verified 03/16/2013]
Cloud > Product Family - The product family displays DIR-857 (Amplifi) router details which is not a Cloud router. The DIR-865L (Cloud Router 5700) is missing from this page and should be displayed instead of the DIR-857 which is not a cloud router. Other Cloud routers such as the DIR-826L and DIR-636L are also missing from the page.
(http://www.dlink.com/us/en/home-solutions/cloud/product-family (http://www.dlink.com/us/en/home-solutions/cloud/product-family))
- [Verified 02/04/2013]
Home Solutions > Share > DNS-320L > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-320l-sharecenter-2-bay-cloud-storage-enclosure# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#))
- [Verified 02/04/2013]
Home Solutions > Share > DNS-345 > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Verified 01/04/2013]
Support > DNS-325 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure#))
- [Verified 01/04/2013]
Support > DNS-345 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Verified 11/14/2012]
Home Solutions > Support > Contact Support - When submitting a DIR-645 email support ticket with the required data fields,the following error displays following submission: "The specified URL cannot be found." (Client: Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02; Windows 7 x64, and IE9) [/url] and old site has v1.13 listed: http://www.dlink.com/us/en/home-solutions/support/contact-support (http://www.dlink.com/us/en/home-solutions/support/contact-support)
- [Verified 11/14/2012]
Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player))
- [Verified 10/02/2012]
General - Unable to locate link to emulators (located on legacy D-Link website)
- [Verified 10/02/2012]
Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Verified 10/02/2012]
Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Verified 10/02/2012]
DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Verified 08/29/2012]
Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Verified 08/29/2012]
Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Verified 08/29/2012]
When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
- [Verified 08/29/2012]
Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/ (http://www.dlink.com/us/en/))
- [Verified 07/30/2012]
General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Verified 07/30/2012]
[Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Verified 07/28/2012]
Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Fixed:
- [Added 01/06/2013] Support > DNS-320L > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#))
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 04/16/2013] Cloud Router> Product Information - DIR-868L - Selecting the AC Router Comparison Chart tab...2 of the same DIR-850Ls models are listed for this table. Should one be a DIR-855L?
- [Added 01/08/2013] Amplifi > Product Information - The DAP-1525 product image is incorrect (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers))
- [Added 01/06/2013] Support > DNS-345 > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/support/product/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/support/product/dns-345-sharecenter-4-bay-cloud-storage#))
- [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure))
- [Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter))
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
Resolved Bugs/Requests
- [Verified 05/02/2013]
Support > DNS-320L > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#))
- [Verified 03/16/2013]
Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router (http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router) and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L (http://us.dlink.com/products/?pid=DIR-605L))
- [Verified 03/16/2013]
Possible Bug - The product pages for DAP-1522, DIR-825, and DIR-615 provide no means of selecting the appropriate hardware revision, precluding access to revision specific firmware
- [Verified 03/16/2013]
Cloud > Product Family - The product family displays DIR-857 (Amplifi) router details which is not a Cloud router. The DIR-865L (Cloud Router 5700) is missing from this page and should be displayed instead of the DIR-857 which is not a cloud router. Other Cloud routers such as the DIR-826L and DIR-636L are also missing from the page.
(http://www.dlink.com/us/en/home-solutions/cloud/product-family (http://www.dlink.com/us/en/home-solutions/cloud/product-family))
- [Verified 02/04/2013]
Home Solutions > Share > DNS-320L > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-320l-sharecenter-2-bay-cloud-storage-enclosure# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#))
- [Verified 02/04/2013]
Home Solutions > Share > DNS-345 > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Verified 01/04/2013]
Support > DNS-325 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure#))
- [Verified 01/04/2013]
Support > DNS-345 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Verified 11/14/2012]
Home Solutions > Support > Contact Support - When submitting a DIR-645 email support ticket with the required data fields,the following error displays following submission: "The specified URL cannot be found." (Client: Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02; Windows 7 x64, and IE9) [/url] and old site has v1.13 listed: http://www.dlink.com/us/en/home-solutions/support/contact-support (http://www.dlink.com/us/en/home-solutions/support/contact-support)
- [Verified 11/14/2012]
Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player))
- [Verified 10/02/2012]
General - Unable to locate link to emulators (located on legacy D-Link website)
- [Verified 10/02/2012]
Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Verified 10/02/2012]
Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Verified 10/02/2012]
DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Verified 08/29/2012]
Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Verified 08/29/2012]
Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Verified 08/29/2012]
When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
- [Verified 08/29/2012]
Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/ (http://www.dlink.com/us/en/))
- [Verified 07/30/2012]
General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Verified 07/30/2012]
[Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Verified 07/28/2012]
Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Support > DIR-615 Rev I - There is Rev E model information being displayed on the Rev I site. Could be confusing to Users of the Rev I model DIR-615. http://www.dlink.com/us/en/support/product/dir-615-wireless-n-300-router?revision=us_revi (http://www.dlink.com/us/en/support/product/dir-615-wireless-n-300-router?revision=us_revi)
-
Support > DIR-615 Rev I - There is Rev E model information being displayed on the Rev I site. Could be confusing to Users of the Rev I model DIR-615. http://www.dlink.com/us/en/support/product/dir-615-wireless-n-300-router?revision=us_revi (http://www.dlink.com/us/en/support/product/dir-615-wireless-n-300-router?revision=us_revi)
Added... ;)
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 05/20/2013] Support > DIR-615 Rev I - There is Rev E model information being displayed on the Rev I site. Could be confusing to Users of the Rev I model DIR-615. http://www.dlink.com/us/en/support/product/dir-615-wireless-n-300-router?revision=us_revi (http://www.dlink.com/us/en/support/product/dir-615-wireless-n-300-router?revision=us_revi)
- [Added 04/16/2013] Cloud Router> Product Information - DIR-868L - Selecting the AC Router Comparison Chart tab...2 of the same DIR-850Ls models are listed for this table. Should one be a DIR-855L?
- [Added 01/08/2013] Amplifi > Product Information - The DAP-1525 product image is incorrect (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers))
- [Added 01/06/2013] Support > DNS-345 > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/support/product/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/support/product/dns-345-sharecenter-4-bay-cloud-storage#))
- [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure))
- [Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter))
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
Resolved Bugs/Requests
- [Verified 05/02/2013]
Support > DNS-320L > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#))
- [Verified 03/16/2013]
Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router (http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router) and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L (http://us.dlink.com/products/?pid=DIR-605L))
- [Verified 03/16/2013]
Possible Bug - The product pages for DAP-1522, DIR-825, and DIR-615 provide no means of selecting the appropriate hardware revision, precluding access to revision specific firmware
- [Verified 03/16/2013]
Cloud > Product Family - The product family displays DIR-857 (Amplifi) router details which is not a Cloud router. The DIR-865L (Cloud Router 5700) is missing from this page and should be displayed instead of the DIR-857 which is not a cloud router. Other Cloud routers such as the DIR-826L and DIR-636L are also missing from the page.
(http://www.dlink.com/us/en/home-solutions/cloud/product-family (http://www.dlink.com/us/en/home-solutions/cloud/product-family))
- [Verified 02/04/2013]
Home Solutions > Share > DNS-320L > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-320l-sharecenter-2-bay-cloud-storage-enclosure# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#))
- [Verified 02/04/2013]
Home Solutions > Share > DNS-345 > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Verified 01/04/2013]
Support > DNS-325 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure#))
- [Verified 01/04/2013]
Support > DNS-345 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Verified 11/14/2012]
Home Solutions > Support > Contact Support - When submitting a DIR-645 email support ticket with the required data fields,the following error displays following submission: "The specified URL cannot be found." (Client: Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02; Windows 7 x64, and IE9) [/url] and old site has v1.13 listed: http://www.dlink.com/us/en/home-solutions/support/contact-support (http://www.dlink.com/us/en/home-solutions/support/contact-support)
- [Verified 11/14/2012]
Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player))
- [Verified 10/02/2012]
General - Unable to locate link to emulators (located on legacy D-Link website)
- [Verified 10/02/2012]
Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Verified 10/02/2012]
Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Verified 10/02/2012]
DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Verified 08/29/2012]
Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Verified 08/29/2012]
Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Verified 08/29/2012]
When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
- [Verified 08/29/2012]
Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/ (http://www.dlink.com/us/en/))
- [Verified 07/30/2012]
General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Verified 07/30/2012]
[Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Verified 07/28/2012]
Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Business Solutions > Support > Contact Support
Fill in the form and you get a message "The specified URL cannot be found"
In case it matters here's the form data: Category = "Networking - other". OS = Win 7 Pro 64-bit. Browsers tested = Chrome & Firefox
Note there is a very similar (probably identical) issue dated 11/14/2012 marked as fixed.
-
"Intelligent Chat" text or link incorrect when it gives up. The text displayed is:
---
D-Link: I am sorry, but I don't know what to suggest.
D-Link: We're sorry that we couldn't answer your question.
It has been recorded and will be updated to the Virtual Agent as soon as possible.
If your question is urgent, you can submit an email by clicking here.
---
Clicking on that link does not give you the ability to send an email. You just get a popup window at the URL: http://www.dlink.com/us/en/support - not helpful
-
What product model did you choose? I tested this and used your form data and selected DSR-500N and it successfully processed the submission.
Business Solutions > Support > Contact Support
Fill in the form and you get a message "The specified URL cannot be found"
In case it matters here's the form data: Category = "Networking - other". OS = Win 7 Pro 64-bit. Browsers tested = Chrome & Firefox
Note there is a very similar (probably identical) issue dated 11/14/2012 marked as fixed.
-
What product model is you choose? I tested this and used your form data and selected DSR-500N and it successfully processed the submission.
Same here... :-\
-
"Intelligent Chat" text or link incorrect when it gives up. The text displayed is:
---
D-Link: I am sorry, but I don't know what to suggest.
D-Link: We're sorry that we couldn't answer your question.
It has been recorded and will be updated to the Virtual Agent as soon as possible.
If your question is urgent, you can submit an email by clicking here.
---
Clicking on that link does not give you the ability to send an email. You just get a popup window at the URL: http://www.dlink.com/us/en/support - not helpful
Added... ;)
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 05/20/2013] Intelligent Chat - Response is incorrect when the virtual agent is unable to offer a solution. Message displayed is "I am sorry, but I don't know what to suggest. We're sorry that we couldn't answer your questions. It has been recorded and will be updated to the Virtual Agent as soon as possible. If your question is urgent, you can submit an email by clicking here". The link provided does not offer the ability to send an email, but rather opens a popup window to the following URL: http://www.dlink.com/us/en/support (http://www.dlink.com/us/en/support)
- [Added 05/20/2013] Support > DIR-615 Rev I - There is Rev E model information being displayed on the Rev I site. Could be confusing to Users of the Rev I model DIR-615. http://www.dlink.com/us/en/support/product/dir-615-wireless-n-300-router?revision=us_revi (http://www.dlink.com/us/en/support/product/dir-615-wireless-n-300-router?revision=us_revi)
- [Added 04/16/2013] Cloud Router> Product Information - DIR-868L - Selecting the AC Router Comparison Chart tab...2 of the same DIR-850Ls models are listed for this table. Should one be a DIR-855L?
- [Added 01/08/2013] Amplifi > Product Information - The DAP-1525 product image is incorrect (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers))
- [Added 01/06/2013] Support > DNS-345 > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/support/product/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/support/product/dns-345-sharecenter-4-bay-cloud-storage#))
- [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure))
- [Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter))
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
Resolved Bugs/Requests
- [Verified 05/02/2013]
Support > DNS-320L > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#))
- [Verified 03/16/2013]
Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router (http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router) and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L (http://us.dlink.com/products/?pid=DIR-605L))
- [Verified 03/16/2013]
Possible Bug - The product pages for DAP-1522, DIR-825, and DIR-615 provide no means of selecting the appropriate hardware revision, precluding access to revision specific firmware
- [Verified 03/16/2013]
Cloud > Product Family - The product family displays DIR-857 (Amplifi) router details which is not a Cloud router. The DIR-865L (Cloud Router 5700) is missing from this page and should be displayed instead of the DIR-857 which is not a cloud router. Other Cloud routers such as the DIR-826L and DIR-636L are also missing from the page.
(http://www.dlink.com/us/en/home-solutions/cloud/product-family (http://www.dlink.com/us/en/home-solutions/cloud/product-family))
- [Verified 02/04/2013]
Home Solutions > Share > DNS-320L > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-320l-sharecenter-2-bay-cloud-storage-enclosure# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#))
- [Verified 02/04/2013]
Home Solutions > Share > DNS-345 > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Verified 01/04/2013]
Support > DNS-325 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure#))
- [Verified 01/04/2013]
Support > DNS-345 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Verified 11/14/2012]
Home Solutions > Support > Contact Support - When submitting a DIR-645 email support ticket with the required data fields,the following error displays following submission: "The specified URL cannot be found." (Client: Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02; Windows 7 x64, and IE9) [/url] and old site has v1.13 listed: http://www.dlink.com/us/en/home-solutions/support/contact-support (http://www.dlink.com/us/en/home-solutions/support/contact-support)
- [Verified 11/14/2012]
Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player))
- [Verified 10/02/2012]
General - Unable to locate link to emulators (located on legacy D-Link website)
- [Verified 10/02/2012]
Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Verified 10/02/2012]
Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Verified 10/02/2012]
DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Verified 08/29/2012]
Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Verified 08/29/2012]
Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Verified 08/29/2012]
When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
- [Verified 08/29/2012]
Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/ (http://www.dlink.com/us/en/))
- [Verified 07/30/2012]
General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Verified 07/30/2012]
[Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Verified 07/28/2012]
Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
[Added 05/20/2013] Support > DIR-615 Rev I - There is Rev E model information being displayed on the Rev I site. Could be confusing to Users of the Rev I model DIR-615. http://www.dlink.com/us/en/support/product/dir-615-wireless-n-300-router?revision=us_revi - Fixed
[Added 04/16/2013] Cloud Router> Product Information - DIR-868L - Selecting the AC Router Comparison Chart tab...2 of the same DIR-850Ls models are listed for this table. Should one be a DIR-855L? - Fixed
[Added 01/08/2013] Amplifi > Product Information - The DAP-1525 product image is incorrect (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers) - Link no longer works. Site may have changed, moved or taken down.
[Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6) - Link no longer works. Site may have changed, moved or taken down.
-
[Added 05/20/2013] Support > DIR-615 Rev I - There is Rev E model information being displayed on the Rev I site. Could be confusing to Users of the Rev I model DIR-615. http://www.dlink.com/us/en/support/product/dir-615-wireless-n-300-router?revision=us_revi - Fixed
[Added 04/16/2013] Cloud Router> Product Information - DIR-868L - Selecting the AC Router Comparison Chart tab...2 of the same DIR-850Ls models are listed for this table. Should one be a DIR-855L? - Fixed
[Added 01/08/2013] Amplifi > Product Information - The DAP-1525 product image is incorrect (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers) - Link no longer works. Site may have changed, moved or taken down.
[Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6) - Link no longer works. Site may have changed, moved or taken down.
Updated...
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 05/20/2013] Intelligent Chat - Response is incorrect when the virtual agent is unable to offer a solution. Message displayed is "I am sorry, but I don't know what to suggest. We're sorry that we couldn't answer your questions. It has been recorded and will be updated to the Virtual Agent as soon as possible. If your question is urgent, you can submit an email by clicking here". The link provided does not offer the ability to send an email, but rather opens a popup window to the following URL: http://www.dlink.com/us/en/support (http://www.dlink.com/us/en/support)
- [Added 01/06/2013] Support > DNS-345 > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/support/product/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/support/product/dns-345-sharecenter-4-bay-cloud-storage#))
- [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure))
- [Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter))
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
Resolved Bugs/Requests
- [Verified 06/12/2013]
Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Verified 06/12/2013]
Amplifi > Product Information - The DAP-1525 product image is incorrect (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers))
- [Verified 06/12/2013]
Support > DIR-615 Rev I - There is Rev E model information being displayed on the Rev I site. Could be confusing to Users of the Rev I model DIR-615. http://www.dlink.com/us/en/support/product/dir-615-wireless-n-300-router?revision=us_revi (http://www.dlink.com/us/en/support/product/dir-615-wireless-n-300-router?revision=us_revi)
- [Verified 06/12/2013]
Cloud Router> Product Information - DIR-868L - Selecting the AC Router Comparison Chart tab...2 of the same DIR-850Ls models are listed for this table. Should one be a DIR-855L?
- [Verified 05/02/2013]
Support > DNS-320L > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#))
- [Verified 03/16/2013]
Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router (http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router) and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L (http://us.dlink.com/products/?pid=DIR-605L))
- [Verified 03/16/2013]
Possible Bug - The product pages for DAP-1522, DIR-825, and DIR-615 provide no means of selecting the appropriate hardware revision, precluding access to revision specific firmware
- [Verified 03/16/2013]
Cloud > Product Family - The product family displays DIR-857 (Amplifi) router details which is not a Cloud router. The DIR-865L (Cloud Router 5700) is missing from this page and should be displayed instead of the DIR-857 which is not a cloud router. Other Cloud routers such as the DIR-826L and DIR-636L are also missing from the page.
(http://www.dlink.com/us/en/home-solutions/cloud/product-family (http://www.dlink.com/us/en/home-solutions/cloud/product-family))
- [Verified 02/04/2013]
Home Solutions > Share > DNS-320L > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-320l-sharecenter-2-bay-cloud-storage-enclosure# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#))
- [Verified 02/04/2013]
Home Solutions > Share > DNS-345 > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Verified 01/04/2013]
Support > DNS-325 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure#))
- [Verified 01/04/2013]
Support > DNS-345 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Verified 11/14/2012]
Home Solutions > Support > Contact Support - When submitting a DIR-645 email support ticket with the required data fields,the following error displays following submission: "The specified URL cannot be found." (Client: Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02; Windows 7 x64, and IE9) [/url] and old site has v1.13 listed: http://www.dlink.com/us/en/home-solutions/support/contact-support (http://www.dlink.com/us/en/home-solutions/support/contact-support)
- [Verified 11/14/2012]
Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player))
- [Verified 10/02/2012]
General - Unable to locate link to emulators (located on legacy D-Link website)
- [Verified 10/02/2012]
Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Verified 10/02/2012]
Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Verified 10/02/2012]
DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Verified 08/29/2012]
Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Verified 08/29/2012]
Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Verified 08/29/2012]
When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
- [Verified 08/29/2012]
Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/ (http://www.dlink.com/us/en/))
- [Verified 07/30/2012]
General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Verified 07/30/2012]
[Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Verified 07/28/2012]
Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
http://www.dlink.com/us/en/support/product/dap-1522-xtreme-n-duo-wireless-n-access-point?revision=us_reva
DAP-1522 Rev: A The 1.41 firmware does not show at the top of the list. It's at the bottom beneath the factory firmware.
-
http://www.dlink.com/us/en/support/product/dap-1522-xtreme-n-duo-wireless-n-access-point?revision=us_reva
DAP-1522 Rev: A The 1.41 firmware does not show at the top of the list. It's at the bottom beneath the factory firmware.
Thanks! Added... ;)
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 09/19/2013] DAP 1522 > Support - Firmware v1.41 download appears at the bottom of the download list (rather than chronological like the remainder of the items on the page), making the latest firmware easy to overlook (http://www.dlink.com/us/en/support/product/dap-1522-xtreme-n-duo-wireless-n-access-point?revision=us_reva (http://www.dlink.com/us/en/support/product/dap-1522-xtreme-n-duo-wireless-n-access-point?revision=us_reva))
- [Added 05/20/2013] Intelligent Chat - Response is incorrect when the virtual agent is unable to offer a solution. Message displayed is "I am sorry, but I don't know what to suggest. We're sorry that we couldn't answer your questions. It has been recorded and will be updated to the Virtual Agent as soon as possible. If your question is urgent, you can submit an email by clicking here". The link provided does not offer the ability to send an email, but rather opens a popup window to the following URL: (http://www.dlink.com/us/en/support (http://www.dlink.com/us/en/support))
- [Added 01/06/2013] Support > DNS-345 > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/support/product/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/support/product/dns-345-sharecenter-4-bay-cloud-storage#))
- [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure))
- [Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter))
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
Resolved Bugs/Requests
- [Verified 06/12/2013]
Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Verified 06/12/2013]
Amplifi > Product Information - The DAP-1525 product image is incorrect (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers))
- [Verified 06/12/2013]
Support > DIR-615 Rev I - There is Rev E model information being displayed on the Rev I site. Could be confusing to Users of the Rev I model DIR-615. http://www.dlink.com/us/en/support/product/dir-615-wireless-n-300-router?revision=us_revi (http://www.dlink.com/us/en/support/product/dir-615-wireless-n-300-router?revision=us_revi)
- [Verified 06/12/2013]
Cloud Router> Product Information - DIR-868L - Selecting the AC Router Comparison Chart tab...2 of the same DIR-850Ls models are listed for this table. Should one be a DIR-855L?
- [Verified 05/02/2013]
Support > DNS-320L > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#))
- [Verified 03/16/2013]
Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router (http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router) and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L (http://us.dlink.com/products/?pid=DIR-605L))
- [Verified 03/16/2013]
Possible Bug - The product pages for DAP-1522, DIR-825, and DIR-615 provide no means of selecting the appropriate hardware revision, precluding access to revision specific firmware
- [Verified 03/16/2013]
Cloud > Product Family - The product family displays DIR-857 (Amplifi) router details which is not a Cloud router. The DIR-865L (Cloud Router 5700) is missing from this page and should be displayed instead of the DIR-857 which is not a cloud router. Other Cloud routers such as the DIR-826L and DIR-636L are also missing from the page.
(http://www.dlink.com/us/en/home-solutions/cloud/product-family (http://www.dlink.com/us/en/home-solutions/cloud/product-family))
- [Verified 02/04/2013]
Home Solutions > Share > DNS-320L > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-320l-sharecenter-2-bay-cloud-storage-enclosure# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#))
- [Verified 02/04/2013]
Home Solutions > Share > DNS-345 > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Verified 01/04/2013]
Support > DNS-325 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure#))
- [Verified 01/04/2013]
Support > DNS-345 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Verified 11/14/2012]
Home Solutions > Support > Contact Support - When submitting a DIR-645 email support ticket with the required data fields,the following error displays following submission: "The specified URL cannot be found." (Client: Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02; Windows 7 x64, and IE9) [/url] and old site has v1.13 listed: http://www.dlink.com/us/en/home-solutions/support/contact-support (http://www.dlink.com/us/en/home-solutions/support/contact-support)
- [Verified 11/14/2012]
Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player))
- [Verified 10/02/2012]
General - Unable to locate link to emulators (located on legacy D-Link website)
- [Verified 10/02/2012]
Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Verified 10/02/2012]
Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Verified 10/02/2012]
DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Verified 08/29/2012]
Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Verified 08/29/2012]
Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Verified 08/29/2012]
When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
- [Verified 08/29/2012]
Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/ (http://www.dlink.com/us/en/))
- [Verified 07/30/2012]
General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Verified 07/30/2012]
[Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Verified 07/28/2012]
Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
- [Verified 07/02/2012]
Where is the DGL and WBR series router links? I don't see them
- [Verified 07/02/2012]
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all))
-
Social link icons on main web site page is displayed behind the main D-Link logo. Should be adjusted to look and display better:
http://www.dlink.com (http://www.dlink.com)
Seen across all sections:
Home Solutions
Business Solutions
Service Provider Solutions
Partners
Press
Learning Center
-
Social link icons on main web site page is displayed behind the main D-Link logo. Should be adjusted to look and display better:
http://www.dlink.com (http://www.dlink.com)
Seen across all sections:
Home Solutions
Business Solutions
Service Provider Solutions
Partners
Press
Learning Center
Added... ;)
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 09/19/2013] Home Solutions (and other pages) - Social link icons are displayed behind the main D-Link logo on the upper left corner of page (Issue observed on Firefox and Opera) (http://www.dlink.com (http://www.dlink.com))
- [Added 09/19/2013] DAP 1522 > Support - Firmware v1.41 download appears at the bottom of the download list (rather than chronological like the remainder of the items on the page), making the latest firmware easy to overlook (http://www.dlink.com/us/en/support/product/dap-1522-xtreme-n-duo-wireless-n-access-point?revision=us_reva (http://www.dlink.com/us/en/support/product/dap-1522-xtreme-n-duo-wireless-n-access-point?revision=us_reva))
- [Added 05/20/2013] Intelligent Chat - Response is incorrect when the virtual agent is unable to offer a solution. Message displayed is "I am sorry, but I don't know what to suggest. We're sorry that we couldn't answer your questions. It has been recorded and will be updated to the Virtual Agent as soon as possible. If your question is urgent, you can submit an email by clicking here". The link provided does not offer the ability to send an email, but rather opens a popup window to the following URL: (http://www.dlink.com/us/en/support (http://www.dlink.com/us/en/support))
- [Added 01/06/2013] Support > DNS-345 > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/support/product/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/support/product/dns-345-sharecenter-4-bay-cloud-storage#))
- [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure))
- [Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter))
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
Resolved Bugs/Requests
- [Verified 06/12/2013]
Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Verified 06/12/2013]
Amplifi > Product Information - The DAP-1525 product image is incorrect (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers))
- [Verified 06/12/2013]
Support > DIR-615 Rev I - There is Rev E model information being displayed on the Rev I site. Could be confusing to Users of the Rev I model DIR-615. http://www.dlink.com/us/en/support/product/dir-615-wireless-n-300-router?revision=us_revi (http://www.dlink.com/us/en/support/product/dir-615-wireless-n-300-router?revision=us_revi)
- [Verified 06/12/2013]
Cloud Router> Product Information - DIR-868L - Selecting the AC Router Comparison Chart tab...2 of the same DIR-850Ls models are listed for this table. Should one be a DIR-855L?
- [Verified 05/02/2013]
Support > DNS-320L > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#))
- [Verified 03/16/2013]
Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router (http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router) and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L (http://us.dlink.com/products/?pid=DIR-605L))
- [Verified 03/16/2013]
Possible Bug - The product pages for DAP-1522, DIR-825, and DIR-615 provide no means of selecting the appropriate hardware revision, precluding access to revision specific firmware
- [Verified 03/16/2013]
Cloud > Product Family - The product family displays DIR-857 (Amplifi) router details which is not a Cloud router. The DIR-865L (Cloud Router 5700) is missing from this page and should be displayed instead of the DIR-857 which is not a cloud router. Other Cloud routers such as the DIR-826L and DIR-636L are also missing from the page.
(http://www.dlink.com/us/en/home-solutions/cloud/product-family (http://www.dlink.com/us/en/home-solutions/cloud/product-family))
- [Verified 02/04/2013]
Home Solutions > Share > DNS-320L > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-320l-sharecenter-2-bay-cloud-storage-enclosure# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#))
- [Verified 02/04/2013]
Home Solutions > Share > DNS-345 > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Verified 01/04/2013]
Support > DNS-325 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure#))
- [Verified 01/04/2013]
Support > DNS-345 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Verified 11/14/2012]
Home Solutions > Support > Contact Support - When submitting a DIR-645 email support ticket with the required data fields,the following error displays following submission: "The specified URL cannot be found." (Client: Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02; Windows 7 x64, and IE9) [/url] and old site has v1.13 listed: http://www.dlink.com/us/en/home-solutions/support/contact-support (http://www.dlink.com/us/en/home-solutions/support/contact-support)
- [Verified 11/14/2012]
Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player))
- [Verified 10/02/2012]
General - Unable to locate link to emulators (located on legacy D-Link website)
- [Verified 10/02/2012]
Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Verified 10/02/2012]
Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Verified 10/02/2012]
DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Verified 08/29/2012]
Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Verified 08/29/2012]
Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Verified 08/29/2012]
When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
- [Verified 08/29/2012]
Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/ (http://www.dlink.com/us/en/))
- [Verified 07/30/2012]
General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Verified 07/30/2012]
[Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Verified 07/28/2012]
Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
-
The site looks really clean. Very nice!
-
They just updated the support page as of last week. Took off of what there Canadian site has going.
The site looks really clean. Very nice!
-
The DGL-4100, 4300, 4500 no longer have support pages.
Is that intended? There are still some pieces when you search for them, but no place to download the firmware or download the manuals, etc.
-
I presume so as they have been phased out...you can set historical information and files here:
http://us.dlink.com/support/default.aspx (http://us.dlink.com/support/default.aspx)
or here:
ftp.dlink.com/Gateway (ftp://ftp.dlink.com/Gateway)
Info:
http://forums.dlink.com/index.php?topic=55965.0 (http://forums.dlink.com/index.php?topic=55965.0)
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 09/19/2013] Home Solutions (and other pages) - Social link icons are displayed behind the main D-Link logo on the upper left corner of page (Issue observed on Firefox and Opera) (http://www.dlink.com (http://www.dlink.com))
- [Added 09/19/2013] DAP 1522 > Support - Firmware v1.41 download appears at the bottom of the download list (rather than chronological like the remainder of the items on the page), making the latest firmware easy to overlook (http://www.dlink.com/us/en/support/product/dap-1522-xtreme-n-duo-wireless-n-access-point?revision=us_reva (http://www.dlink.com/us/en/support/product/dap-1522-xtreme-n-duo-wireless-n-access-point?revision=us_reva))
- [Added 05/20/2013] Intelligent Chat - Response is incorrect when the virtual agent is unable to offer a solution. Message displayed is "I am sorry, but I don't know what to suggest. We're sorry that we couldn't answer your questions. It has been recorded and will be updated to the Virtual Agent as soon as possible. If your question is urgent, you can submit an email by clicking here". The link provided does not offer the ability to send an email, but rather opens a popup window to the following URL: (http://www.dlink.com/us/en/support (http://www.dlink.com/us/en/support))
- [Added 01/06/2013] Support > DNS-345 > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/support/product/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/support/product/dns-345-sharecenter-4-bay-cloud-storage#))
- [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure))
- [Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter))
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
Resolved Bugs/Requests
- [Verified 06/12/2013]
Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Verified 06/12/2013]
Amplifi > Product Information - The DAP-1525 product image is incorrect (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers))
- [Verified 06/12/2013]
Support > DIR-615 Rev I - There is Rev E model information being displayed on the Rev I site. Could be confusing to Users of the Rev I model DIR-615. http://www.dlink.com/us/en/support/product/dir-615-wireless-n-300-router?revision=us_revi (http://www.dlink.com/us/en/support/product/dir-615-wireless-n-300-router?revision=us_revi)
- [Verified 06/12/2013]
Cloud Router> Product Information - DIR-868L - Selecting the AC Router Comparison Chart tab...2 of the same DIR-850Ls models are listed for this table. Should one be a DIR-855L?
- [Verified 05/02/2013]
Support > DNS-320L > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#))
- [Verified 03/16/2013]
Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router (http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router) and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L (http://us.dlink.com/products/?pid=DIR-605L))
- [Verified 03/16/2013]
Possible Bug - The product pages for DAP-1522, DIR-825, and DIR-615 provide no means of selecting the appropriate hardware revision, precluding access to revision specific firmware
- [Verified 03/16/2013]
Cloud > Product Family - The product family displays DIR-857 (Amplifi) router details which is not a Cloud router. The DIR-865L (Cloud Router 5700) is missing from this page and should be displayed instead of the DIR-857 which is not a cloud router. Other Cloud routers such as the DIR-826L and DIR-636L are also missing from the page.
(http://www.dlink.com/us/en/home-solutions/cloud/product-family (http://www.dlink.com/us/en/home-solutions/cloud/product-family))
- [Verified 02/04/2013]
Home Solutions > Share > DNS-320L > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-320l-sharecenter-2-bay-cloud-storage-enclosure# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#))
- [Verified 02/04/2013]
Home Solutions > Share > DNS-345 > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Verified 01/04/2013]
Support > DNS-325 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure#))
- [Verified 01/04/2013]
Support > DNS-345 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Verified 11/14/2012]
Home Solutions > Support > Contact Support - When submitting a DIR-645 email support ticket with the required data fields,the following error displays following submission: "The specified URL cannot be found." (Client: Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02; Windows 7 x64, and IE9) [/url] and old site has v1.13 listed: http://www.dlink.com/us/en/home-solutions/support/contact-support (http://www.dlink.com/us/en/home-solutions/support/contact-support)
- [Verified 11/14/2012]
Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player))
- [Verified 10/02/2012]
General - Unable to locate link to emulators (located on legacy D-Link website)
- [Verified 10/02/2012]
Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Verified 10/02/2012]
Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Verified 10/02/2012]
DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Verified 08/29/2012]
Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Verified 08/29/2012]
Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Verified 08/29/2012]
When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
- [Verified 08/29/2012]
Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/ (http://www.dlink.com/us/en/))
- [Verified 07/30/2012]
General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Verified 07/30/2012]
[Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Verified 07/28/2012]
Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
- [Verified 07/02/2012]
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
- [Verified 07/02/2012]
General - Unable to locate the link to the D-Link retail store
- [Verified 07/02/2012]
General - Unable to locate link (or reference) on the website to this forum
-
Support > Routers > Antenna Positioning - 2 pictures are not displayed correctly or missing from the site. (http://www5.nohold.net/DLink/ukp.aspx?pid=1&login=1&series=DGL&model=4500&usertext=how%20to%20position%20the%20antennas&donelr=1 (http://www5.nohold.net/DLink/ukp.aspx?pid=1&login=1&series=DGL&model=4500&usertext=how%20to%20position%20the%20antennas&donelr=1))
Pictures may reference post here:
(http://forums.dlink.com/index.php?topic=48327.0 (http://forums.dlink.com/index.php?topic=48327.0))
-
Support > Routers > Antenna Positioning - 2 pictures are not displayed correctly or missing from the site. (http://www5.nohold.net/DLink/ukp.aspx?pid=1&login=1&series=DGL&model=4500&usertext=how%20to%20position%20the%20antennas&donelr=1 (http://www5.nohold.net/DLink/ukp.aspx?pid=1&login=1&series=DGL&model=4500&usertext=how%20to%20position%20the%20antennas&donelr=1))
Pictures may reference post here:
(http://forums.dlink.com/index.php?topic=48327.0 (http://forums.dlink.com/index.php?topic=48327.0))
Added... ;)
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 10/29/2013] Support > Routers > Antenna Positioning - 2 pictures are not displayed correctly or missing from the site. (http://www5.nohold.net/DLink/ukp.aspx?pid=1&login=1&series=DGL&model=4500&usertext=how%20to%20position%20the%20antennas&donelr=1 (http://www5.nohold.net/DLink/ukp.aspx?pid=1&login=1&series=DGL&model=4500&usertext=how%20to%20position%20the%20antennas&donelr=1)) [Screenshots: http://forums.dlink.com/index.php?topic=48327.0 (http://forums.dlink.com/index.php?topic=48327.0)]
- [Added 09/19/2013] Home Solutions (and other pages) - Social link icons are displayed behind the main D-Link logo on the upper left corner of page (Issue observed on Firefox and Opera) (http://www.dlink.com (http://www.dlink.com))
- [Added 09/19/2013] DAP 1522 > Support - Firmware v1.41 download appears at the bottom of the download list (rather than chronological like the remainder of the items on the page), making the latest firmware easy to overlook (http://www.dlink.com/us/en/support/product/dap-1522-xtreme-n-duo-wireless-n-access-point?revision=us_reva (http://www.dlink.com/us/en/support/product/dap-1522-xtreme-n-duo-wireless-n-access-point?revision=us_reva))
- [Added 05/20/2013] Intelligent Chat - Response is incorrect when the virtual agent is unable to offer a solution. Message displayed is "I am sorry, but I don't know what to suggest. We're sorry that we couldn't answer your questions. It has been recorded and will be updated to the Virtual Agent as soon as possible. If your question is urgent, you can submit an email by clicking here". The link provided does not offer the ability to send an email, but rather opens a popup window to the following URL: (http://www.dlink.com/us/en/support (http://www.dlink.com/us/en/support))
- [Added 01/06/2013] Support > DNS-345 > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/support/product/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/support/product/dns-345-sharecenter-4-bay-cloud-storage#))
- [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure))
- [Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter))
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
- [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
Resolved Bugs/Requests
- [Verified 06/12/2013]
Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Verified 06/12/2013]
Amplifi > Product Information - The DAP-1525 product image is incorrect (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers))
- [Verified 06/12/2013]
Support > DIR-615 Rev I - There is Rev E model information being displayed on the Rev I site. Could be confusing to Users of the Rev I model DIR-615. http://www.dlink.com/us/en/support/product/dir-615-wireless-n-300-router?revision=us_revi (http://www.dlink.com/us/en/support/product/dir-615-wireless-n-300-router?revision=us_revi)
- [Verified 06/12/2013]
Cloud Router> Product Information - DIR-868L - Selecting the AC Router Comparison Chart tab...2 of the same DIR-850Ls models are listed for this table. Should one be a DIR-855L?
- [Verified 05/02/2013]
Support > DNS-320L > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#))
- [Verified 03/16/2013]
Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router (http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router) and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L (http://us.dlink.com/products/?pid=DIR-605L))
- [Verified 03/16/2013]
Possible Bug - The product pages for DAP-1522, DIR-825, and DIR-615 provide no means of selecting the appropriate hardware revision, precluding access to revision specific firmware
- [Verified 03/16/2013]
Cloud > Product Family - The product family displays DIR-857 (Amplifi) router details which is not a Cloud router. The DIR-865L (Cloud Router 5700) is missing from this page and should be displayed instead of the DIR-857 which is not a cloud router. Other Cloud routers such as the DIR-826L and DIR-636L are also missing from the page.
(http://www.dlink.com/us/en/home-solutions/cloud/product-family (http://www.dlink.com/us/en/home-solutions/cloud/product-family))
- [Verified 02/04/2013]
Home Solutions > Share > DNS-320L > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-320l-sharecenter-2-bay-cloud-storage-enclosure# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#))
- [Verified 02/04/2013]
Home Solutions > Share > DNS-345 > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Verified 01/04/2013]
Support > DNS-325 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure#))
- [Verified 01/04/2013]
Support > DNS-345 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Verified 11/14/2012]
Home Solutions > Support > Contact Support - When submitting a DIR-645 email support ticket with the required data fields,the following error displays following submission: "The specified URL cannot be found." (Client: Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02; Windows 7 x64, and IE9) [/url] and old site has v1.13 listed: http://www.dlink.com/us/en/home-solutions/support/contact-support (http://www.dlink.com/us/en/home-solutions/support/contact-support)
- [Verified 11/14/2012]
Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player))
- [Verified 10/02/2012]
General - Unable to locate link to emulators (located on legacy D-Link website)
- [Verified 10/02/2012]
Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Verified 10/02/2012]
Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Verified 10/02/2012]
DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Verified 08/29/2012]
Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Verified 08/29/2012]
Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Verified 08/29/2012]
When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
- [Verified 08/29/2012]
Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/ (http://www.dlink.com/us/en/))
- [Verified 07/30/2012]
General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Verified 07/30/2012]
[Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Verified 07/28/2012]
Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
- [Verified 07/17/2012]
All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
- [Verified 07/05/2012]
General - "Featured Teasers" and "How To Guides" links point to bad URLs
- [Verified 07/02/2012]
Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view (http://www.dlink.com/us/en/home-solutions/view))
- [Verified 07/02/2012]
Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share (http://www.dlink.com/us/en/home-solutions/share))
-
The following items have been resolved or fixed:
[Added 09/19/2013] Home Solutions (and other pages) - Social link icons are displayed behind the main D-Link logo on the upper left corner of page (Issue observed on Firefox and Opera) (http://www.dlink.com)
Fixed.
[Added 09/19/2013] DAP 1522 > Support - Firmware v1.41 download appears at the bottom of the download list (rather than chronological like the remainder of the items on the page), making the latest firmware easy to overlook (http://www.dlink.com/us/en/support/product/dap-1522-xtreme-n-duo-wireless-n-access-point?revision=us_reva)
Fixed.
[Added 05/20/2013] Intelligent Chat - Response is incorrect when the virtual agent is unable to offer a solution. Message displayed is "I am sorry, but I don't know what to suggest. We're sorry that we couldn't answer your questions. It has been recorded and will be updated to the Virtual Agent as soon as possible. If your question is urgent, you can submit an email by clicking here". The link provided does not offer the ability to send an email, but rather opens a popup window to the following URL: (http://www.dlink.com/us/en/support)
Fixed.
[Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router)
Link removed.
[Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect) Web site format changed.
[Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy)
Fixed.
[Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu. Added link to main support site tool bar
[Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true) Web site format changed.
-
The following items have been resolved or fixed:
[Added 09/19/2013] Home Solutions (and other pages) - Social link icons are displayed behind the main D-Link logo on the upper left corner of page (Issue observed on Firefox and Opera) (http://www.dlink.com)
Fixed.
[Added 09/19/2013] DAP 1522 > Support - Firmware v1.41 download appears at the bottom of the download list (rather than chronological like the remainder of the items on the page), making the latest firmware easy to overlook (http://www.dlink.com/us/en/support/product/dap-1522-xtreme-n-duo-wireless-n-access-point?revision=us_reva)
Fixed.
[Added 05/20/2013] Intelligent Chat - Response is incorrect when the virtual agent is unable to offer a solution. Message displayed is "I am sorry, but I don't know what to suggest. We're sorry that we couldn't answer your questions. It has been recorded and will be updated to the Virtual Agent as soon as possible. If your question is urgent, you can submit an email by clicking here". The link provided does not offer the ability to send an email, but rather opens a popup window to the following URL: (http://www.dlink.com/us/en/support)
Fixed.
[Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router)
Link removed.
[Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect) Web site format changed.
[Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy)
Fixed.
[Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu. Added link to main support site tool bar
[Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true) Web site format changed.
Updating the list...
-
Help contribute to the new D-Link USA website launch!
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.
Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.
If any items in this list were fixed, please post and I'll update!
D-Link USA Website Bug & Request List
- [Added 10/29/2013] Support > Routers > Antenna Positioning - 2 pictures are not displayed correctly or missing from the site. (http://www5.nohold.net/DLink/ukp.aspx?pid=1&login=1&series=DGL&model=4500&usertext=how%20to%20position%20the%20antennas&donelr=1 (http://www5.nohold.net/DLink/ukp.aspx?pid=1&login=1&series=DGL&model=4500&usertext=how%20to%20position%20the%20antennas&donelr=1)) [Screenshots: http://forums.dlink.com/index.php?topic=48327.0 (http://forums.dlink.com/index.php?topic=48327.0)]
- [Added 05/20/2013] Intelligent Chat - Response is incorrect when the virtual agent is unable to offer a solution. Message displayed is "I am sorry, but I don't know what to suggest. We're sorry that we couldn't answer your questions. It has been recorded and will be updated to the Virtual Agent as soon as possible. If your question is urgent, you can submit an email by clicking here". The link provided does not offer the ability to send an email, but rather opens a popup window to the following URL: (http://www.dlink.com/us/en/support (http://www.dlink.com/us/en/support))
- [Added 01/06/2013] Support > DNS-345 > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/support/product/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/support/product/dns-345-sharecenter-4-bay-cloud-storage#))
- [Added 07/30/2012] [Updated from Previous Entry] Support > DNS-343 - Products is labeled as "Phased Out", but no phased out date or last date of support are provided (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-343-sharecenter-4-bay-network-storage-enclosure))
- [Added 07/30/2012] Support > DNS-323 > What SATA hard drives have been tested with the DNS-320/323/325 Series ShareCenter? - Link at bottom of the page "Does ShareCenter support Western Digital™ Advanced Format hard drives?" does not work (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter (http://www.dlink.com/us/en/home-solutions/support/faqs/network-storage-backup/nas/dns-series/dns-323/what-sata-hard-drives-have-been-tested-with-the-dns-320323325-series-sharecenter))
- [Added 07/27/2012] Support > DNS-323 > Quicklinks > Latest Version - The most recent official release firmware is version 1.08, yet the Quicklinks link states "version 1.07" (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/home-solutions/support/product/dns-323-sharecenter-2-bay-network-storage-enclosure))
- [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
Resolved Bugs/Requests
- [Verified 06/05/2014]
Home Solutions (and other pages) - Social link icons are displayed behind the main D-Link logo on the upper left corner of page (Issue observed on Firefox and Opera) (http://www.dlink.com (http://www.dlink.com))
- [Verified 06/05/2014]
DAP 1522 > Support - Firmware v1.41 download appears at the bottom of the download list (rather than chronological like the remainder of the items on the page), making the latest firmware easy to overlook (http://www.dlink.com/us/en/support/product/dap-1522-xtreme-n-duo-wireless-n-access-point?revision=us_reva (http://www.dlink.com/us/en/support/product/dap-1522-xtreme-n-duo-wireless-n-access-point?revision=us_reva))
- [Verified 06/05/2014]
Intelligent Chat - Response is incorrect when the virtual agent is unable to offer a solution. Message displayed is "I am sorry, but I don't know what to suggest. We're sorry that we couldn't answer your questions. It has been recorded and will be updated to the Virtual Agent as soon as possible. If your question is urgent, you can submit an email by clicking here". The link provided does not offer the ability to send an email, but rather opens a popup window to the following URL: (http://www.dlink.com/us/en/support (http://www.dlink.com/us/en/support))
- [Verified 06/05/2014]
[Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router))
- [Verified 06/05/2014]
Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect (http://www.dlink.com/us/en/home-solutions/connect))
- [Verified 06/05/2014]
Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy (http://www.dlink.com/us/en/home-solutions/where-to-buy))
- [Verified 06/05/2014]
Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu
- [Verified 06/05/2013]
Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true (http://dlink.com/us/en/home-solutions/support?tab=all&po=true))
- [Verified 06/12/2013]
Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6))
- [Verified 06/12/2013]
Amplifi > Product Information - The DAP-1525 product image is incorrect (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers))
- [Verified 06/12/2013]
Support > DIR-615 Rev I - There is Rev E model information being displayed on the Rev I site. Could be confusing to Users of the Rev I model DIR-615. http://www.dlink.com/us/en/support/product/dir-615-wireless-n-300-router?revision=us_revi (http://www.dlink.com/us/en/support/product/dir-615-wireless-n-300-router?revision=us_revi)
- [Verified 06/12/2013]
Cloud Router> Product Information - DIR-868L - Selecting the AC Router Comparison Chart tab...2 of the same DIR-850Ls models are listed for this table. Should one be a DIR-855L?
- [Verified 05/02/2013]
Support > DNS-320L > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#))
- [Verified 03/16/2013]
Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router (http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router) and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L (http://us.dlink.com/products/?pid=DIR-605L))
- [Verified 03/16/2013]
Possible Bug - The product pages for DAP-1522, DIR-825, and DIR-615 provide no means of selecting the appropriate hardware revision, precluding access to revision specific firmware
- [Verified 03/16/2013]
Cloud > Product Family - The product family displays DIR-857 (Amplifi) router details which is not a Cloud router. The DIR-865L (Cloud Router 5700) is missing from this page and should be displayed instead of the DIR-857 which is not a cloud router. Other Cloud routers such as the DIR-826L and DIR-636L are also missing from the page.
(http://www.dlink.com/us/en/home-solutions/cloud/product-family (http://www.dlink.com/us/en/home-solutions/cloud/product-family))
- [Verified 02/04/2013]
Home Solutions > Share > DNS-320L > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-320l-sharecenter-2-bay-cloud-storage-enclosure# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#))
- [Verified 02/04/2013]
Home Solutions > Share > DNS-345 > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Verified 01/04/2013]
Support > DNS-325 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure# (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure#))
- [Verified 01/04/2013]
Support > DNS-345 > Downloads - The "Additional Downloads" link to "2.38.0.19922, Bug fix: the device is now able to enter the hibernation mode while the mydlink Cloud add-on is activated" is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage# (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#))
- [Verified 11/14/2012]
Home Solutions > Support > Contact Support - When submitting a DIR-645 email support ticket with the required data fields,the following error displays following submission: "The specified URL cannot be found." (Client: Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02; Windows 7 x64, and IE9) [/url] and old site has v1.13 listed: http://www.dlink.com/us/en/home-solutions/support/contact-support (http://www.dlink.com/us/en/home-solutions/support/contact-support)
- [Verified 11/14/2012]
Support > DSM-510 - "Product Status" is labeled as "Live", but the product "Phase Out" date is "1/1/2009" (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player (http://www.dlink.com/us/en/home-solutions/support/product/dsm-510-high-definition-media-player))
- [Verified 10/02/2012]
General - Unable to locate link to emulators (located on legacy D-Link website)
- [Verified 10/02/2012]
Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices) (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device))
- [Verified 10/02/2012]
Entertain - Mousing over "Entertain" on the main menu bar reveals that "Featured Teasers" contains no content (http://www.dlink.com/us/en/home-solutions/entertain (http://www.dlink.com/us/en/home-solutions/entertain))
- [Verified 10/02/2012]
DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600))
- [Verified 08/29/2012]
Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700))
- [Verified 08/29/2012]
Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch))
- [Verified 08/29/2012]
When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
- [Verified 08/29/2012]
Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/ (http://www.dlink.com/us/en/))
- [Verified 07/30/2012]
General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401))
- [Verified 07/30/2012]
[Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
- [Verified 07/28/2012]
Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750))
- [Verified 07/21/2012]
Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router))
- [Verified 07/20/2012]
Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support (http://www.dlink.com/us/en/home-solutions/support))
- [Verified 07/20/2012]
Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)) [Page Removed. Link No Longer Exists]
- [Verified 07/20/2012]
Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router))
- [Verified 07/20/2012]
All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
- [Verified 07/19/2012]
Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
- [Verified 07/17/2012]
History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink))
-
Support > Routers
I presume this is a typo and needs to be reviewed and corrected by the Web site group. I'm seeing the following text information on right side of page:
Dual Band Performance – Up to 450Mbps (2.4GHz) + 300Mbps (5GHz) to deliver fast wireless speeds and less interference for maximum throughput.
http://us.dlink.com/products/connect/wireless-n750-dual-band-router/ (http://us.dlink.com/products/connect/wireless-n750-dual-band-router/)
and
http://us.dlink.com/products/connect/wireless-n750-dual-band-gigabit-cloud-router/ (http://us.dlink.com/products/connect/wireless-n750-dual-band-gigabit-cloud-router/)
I think the rates and frequencies text is swapped around and would be mis-leading to users looking at this information. 450Mb is supported on 5Ghz and 300Mb on 2.4Ghz. ::)
-
Support> Routers>EBR-2310 Rev C
The dates for FW release is incorrect. Looks like Day and Year is switched.
http://support.dlink.com/ProductInfo.aspx?m=EBR-2310 (http://support.dlink.com/ProductInfo.aspx?m=EBR-2310)
-
DIR-842
AC12000 Wireless Router <Incorrect model text displayed on the page.
http://support.dlink.com/ProductInfo.aspx?m=DIR-842 (http://support.dlink.com/ProductInfo.aspx?m=DIR-842)