D-Link Forums

The Graveyard - Products No Longer Supported => IP Cameras => DCS-930L => Topic started by: DaveBr on July 22, 2016, 01:18:22 AM

Title: DCS-930L over-saturated/burned-out image when anti-flicker enabled - defect
Post by: DaveBr on July 22, 2016, 01:18:22 AM

using:

• DCS-930L
• Hardware: rev A
• Firmware: 1.14.02 (2015-10-06)

to reproduce:

• antiflicker: on
• brightness: +1
• contrast: 0
• saturation: 0

steps:

• run overnight, point camera into area that will be dark
• when light source returns the image is over-saturated/blown out

notes:

• toggling anti-flicker after an overnight run - image returns to normal when anti-flicker is off but is saturated when re-enabled
• reproduceable on two units

Title: Re: DCS-930L over-saturated/burned-out image when anti-flicker enabled - defect
Post by: FurryNutz on July 22, 2016, 06:38:20 AM

Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

• What region are you located?

Thank you for the information and feed back. If this configuration is something that you need, I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please. I'll pass this along to D-Link for review as well.

Title: Re: DCS-930L over-saturated/burned-out image when anti-flicker enabled - defect
Post by: cwoodhouse on June 04, 2017, 08:05:35 AM

Same defect for me in Miami. Also on 2 units.

CW

Title: Re: DCS-930L over-saturated/burned-out image when anti-flicker enabled - defect
Post by: FurryNutz on June 04, 2017, 10:58:41 AM

Quote from: cwoodhouse on June 04, 2017, 08:05:35 AM

Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

• What Hardware version is your DCS? Look at the sticker behind or under the camera.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the DCSs web page under status.
• What region are you located?

What Mfr and model is the main host router?

Can you post pictures of what your seeing?
Adding Screenshots In A Post (http://forums.dlink.com/index.php?topic=58120.0)


Same defect for me in Miami. Also on 2 units.

CW