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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-657 => Topic started by: Gnardar on January 27, 2013, 06:55:54 PM

Title: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: Gnardar on January 27, 2013, 06:55:54 PM
Greetings!

I recently got a DIR-657 just to find out it has some major stability issues with Wi-Fi. I am currently playing with some of the settings to see if I can make the router more stable but at this time I still have to reboot it a couple of times a day.

I have seen people using workarounds for the problems but I have yet to see anything about D-Link working on making the router better. Other routers dont have these issues so there is obviously something that the DIR-657 isn't handling very well causing the interruption. I have other devices that I have to 'rig up' to get them to work but something from a brand such as D-Link I expect to not have to deal with this.

So, just wondering if anyone has heard anything or if there was something I missed as I'm getting close to just replacing this device as it has been nothing but a hassle since I plugged it in..

Hardware Version: A1
Firmware Version: 1.01

Thanks,
Matt
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on January 27, 2013, 08:09:48 PM
Work Around:
http://forums.dlink.com/index.php?topic=54204.0 (http://forums.dlink.com/index.php?topic=54204.0)
For users experiencing connection problems with Single Mode N and AES only, please revert to Mixed G and N and Auto TPIK/AES or TPIK only as using single mode N and AES only seems to be causing problems. I have forwarded this onto D-Link and will post any information I get here. It recommended that users phone contact D-Link support for immediate help and information regarding this.

Pleae be patient while D-Link reviews this and releases a fix in time.

Thank you.

Link>Welcome! (http://forums.dlink.com/index.php?topic=41537.0)

What region are you located?
Are you wired or wireless connected to the router?
Has a Factory Reset been performed?

What ISP Service do you have? Cable or DSL?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
Double NAT (http://www.practicallynetworked.com/networking/fixing_double_nat.htm)
To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged.
If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ.

Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.
Turn off ALL QoS (http://vonage.nmhoy.net/qos.html) or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting.
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules.
WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port Speed
Set Time and Time Zone under Tools/Time.

Link>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0)
What wireless modes are you using? Under Setup/Wireless/Manual.
Try single mode G or N or mixed G and N?
Channel Width set for Auto 20/40Mhz or try 20Mhz only.
Try setting a manual channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto.
What wireless devices do you have connected?
Any cordless house phones?
InSSIDer]Any other WiFi routers in the area? Link> Use [url=http://www.metageek.net/]InSSIDer (http://Any other WiFi routers in the area? Link> Use [url=http://www.metageek.net/) to find out. How many?[/url]
Turn off WISH, and WPS under Advanced.
Try turning off Short GI, WLAN Partition,and Extra Wireless Protection if you have it. Under Advanced/Advanced Wireless.
Enable WMM Enable (http://forums.dlink.com/index.php?topic=50738.0) Under Advanced/Advanced Wireless.
Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
Turn off all devices accept for one wired PC while testing.

Check cable between Modem and Router, swap out to be sure. Link> Cat6 is recommended.

Not currently tracking any issues with WiFi on this router. I've tested 2 of them and both work very well.  (http://en.wikipedia.org/wiki/CAT6)
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: Gnardar on January 28, 2013, 02:38:18 PM
I will try some of the things you listed in your post but I find it a little odd that there aren't any tracked issues when 4 of the posts on the front page are about wi-fi dropping issues with this router..
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on January 28, 2013, 02:43:49 PM
Most of them and WiFi problems stem from external conditions and other near by WiFi interferences.

Let us know if you can answer some of the questions so we can get a better idea of your system and whats going on and help us provide you with better help and feedback.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: Gnardar on February 07, 2013, 05:11:17 PM
I have made all of the suggested setting changes now and am monitoring the connectivity.. I made small changes and waiting for it to go down again before I made the next change..

I now have all of the suggested changes done.

I will update once I know if this is still going to go down or not..

Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on February 07, 2013, 05:17:37 PM
Keep us posted.

Maybe someone can review your router settings with you using Link> teamviewer (http://www.teamviewer.com) if your interested. Its safe and secure.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: jdegreef on February 10, 2013, 11:57:28 AM
In Setup > Wireless Settings > Manual Wireless Network Setup try setting 802.11 Mode to "Mixed 802.11g and 802.11b" (avoid 802.11n) and let us know if it fix your connection problem. It seems the dri-657 has a problem with 802.11n, at least for some of us.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on February 12, 2013, 10:23:13 AM
Any status on this?

I've set up my 657 last nite using the following for wireless settings:
Single Mode N.
WPA2 and AES Only.
Channel 11 (Manual)
Auto 20/40Mhz

I have made all of the suggested setting changes now and am monitoring the connectivity.. I made small changes and waiting for it to go down again before I made the next change..

I now have all of the suggested changes done.

I will update once I know if this is still going to go down or not..


Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: jdegreef on February 13, 2013, 05:25:18 AM
And it works without disconnecting ?
With these settings my DRI-657 was disconnecting after a few minutes.  I tested this by transferring a 9Gb file and never achieve to finish it successfully.
With the exact same settings in the same conditions I can successfully transfer the file with the DRI-255.

BTW, what setting have you for Advanced > Wireless Advanced > HT20/40 Coexistence : ?
If I put Enabled I have 150 Mbps and if I put Disabled Windows reports 300 Mbps as maximum transfer rate with a DWA-140 USB key.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on February 13, 2013, 06:56:42 AM
I played for about 3 hours on XBL last night with out any disconnections using MS xbox WiFi dual band USB adapter connected to a 1st Gen xbox using the above settings on the router. HT20/40 Coexistence is enabled. Router was reporting 260-270Mb on the status page. I'll test with 2 xboxes tonight.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: kargo27 on February 24, 2013, 09:47:17 PM
I played for about 3 hours on XBL last night with out any disconnections using MS xbox WiFi dual band USB adapter connected to a 1st Gen xbox using the above settings on the router. HT20/40 Coexistence is enabled. Router was reporting 260-270Mb on the status page. I'll test with 2 xboxes tonight.

Any update on this?   ::)
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: kargo27 on February 24, 2013, 09:55:25 PM
I get XBOX Live disconnects on wifi, but when I checked my settings, I found that I was on a somewhat congested channel.  I've since switched (using inSSIDer) and will check it tomorrow.  Drops are random.  The first happened about 30 minutes into BO2 Zombies and then didn't happen again until about 2 hours into play.

The odd thing is that if I play wired, I don't experience any wifi drops.  I think the XBOX's wifi has something to do with the router's stability, at least in my case.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on February 25, 2013, 07:44:18 AM
Ok so we started again playing BO2 yesterday, both on 2.4Ghz, One xbox old gen connected using a external WiFi Trendnet 2.4Ghz AP bridged and another slim xbox connected at 2.4Ghz to the 657 using Single mode N, WPA2 and AES only on channel 1 since someone else was on channel 11. We played for about 30 mins before we started noticing lag in the game. During this time frame I noticed that my wireless gaming headset was getting static when the lag was happening. I started thinking what would be cause this as I didn't notice it before. I though maybe could it been the wireless AP that this head set comes with that was sitting right next to the 657 behind my LCD TV. I moved the little AP away from the 657 and low and be hold the static went away and our gaming signal bars on in the game went from Yellow 3 bars to full on 4 bar green. Gaming started to be good. Played for a long time. My roommate did get booted from our game once however he said it was just kicked back to the lobby and not fully kicked to the Dash board or out of XBL. So I'm not sure if this was something having to do with the 657 wireless, configuration of the 657 and QoS since we were both on the same router, or if it was something with XBL services. I presume it might be something related with the WiF and the 657 mostly. He was able to rejoin and we continued to play with out any other interruptions.

I have a DIR-601 in the living room set to AP mode on channel 11 since the neighboring WiFi was also on Channel 11, however the power output is set to low. No other devices were connected to the 657 while gaming. QoS is set to 50 Priority, and global ports both Local and Remote and IPs of both xboxes included in the rule. One other QoS rule set for ALL Other devices, 128 priority, ANY for Ports and IP address range included all other devices that are connected and was online at the time.

We'll continue to game for a couple more days and see if we notice any thing else.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: jdegreef on February 25, 2013, 09:05:32 AM
Can you test transfering BIG files (>5Gb) through the 657 wifi too ?
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on February 25, 2013, 09:08:29 AM
I will, I'll connect my Mac Book and My Windows 7 PC up this evening and xfer back and forth from my wired file server.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on February 25, 2013, 06:45:25 PM
Mac Book Test: OSX 10.8.2 on Single Mode N, chl 1, WPA2 and AES only.
(http://i1195.photobucket.com/albums/aa396/furrynutz740il/ScreenShot2013-02-25at41513PM_zps56e3c508.png)

(http://i1195.photobucket.com/albums/aa396/furrynutz740il/ScreenShot2013-02-25at42415PM_zpse4984da9.png)

(http://i1195.photobucket.com/albums/aa396/furrynutz740il/ScreenShot2013-02-25at52402PM_zpsc1aa6622.png)

Each completed with out stopping prematurely.
Was 1 room away from the router, about 11-12ft away.
Will test Windows tomorrow.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: kargo27 on February 25, 2013, 08:29:58 PM
I noticed a nearby wifi router on channel 1 which is what my 657 was on.  So I manually set mine to channel 4 and today played about 3 hours of BO2 with no issues.  No lag, no drops, disconnects, etc.

I'll continue to monitor this week as well.

Single mode N 2.4Ghz, WPA2-AES.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on February 25, 2013, 08:37:23 PM
We playing BO2 now, 2 xboxes.  ;D
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: kargo27 on February 25, 2013, 09:24:11 PM
We playing BO2 now, 2 xboxes.  ;D

Nice!  ;D

No issues?
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on February 25, 2013, 09:33:33 PM
None so far. Not sure if 2nd xbox is disconnecting or if user is timing out at the select class menu...
Definitely thing there is some interference with the Turtle Beach headset though. Got to keep it far away from any 2.4Ghz router.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on February 26, 2013, 04:44:13 PM
Windows 7 x64, DWA-160 on Single Mode N, chl 1, WPA2 and AES only.
(http://i1195.photobucket.com/albums/aa396/furrynutz740il/DIR657Windows7_DWA160_zps412dca2c.png)

(http://i1195.photobucket.com/albums/aa396/furrynutz740il/DIR657Windows7_1GbFile_zps837c4480.png)

(http://i1195.photobucket.com/albums/aa396/furrynutz740il/DIR657Windows7_4GbFile_zps7bafb9ad.png)

(http://i1195.photobucket.com/albums/aa396/furrynutz740il/DIR657Windows7_20GbFile_zps24136c78.png)

Each completed with out stopping prematurely.
Was 1 room away from the router, about 11-12ft away.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: kargo27 on February 27, 2013, 09:35:46 AM
I've had great success with changing my wifi channel to channel 4. 

The other signals in the are on channel 1 (signal strength -33) and channel 7 (signal strength -64). 
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on February 27, 2013, 10:03:20 AM
The only thing I noticed was that if 2 game consoles were online at the the same time gaming using the QoS for XBL for multiple game consoles and other devices came online or using resources, we would see the intermittent connection icon appear during game play. While I was xfering files yesterday on windows, my roommate saw this on his console. I wasn't gaming so just the file xfer was going on in Windows and he was gaming on BO. Both connected at 2.4Ghz. The priority was set for 1 or 50 I think on the game console an windows was set for 128. So I don't think QoS was doing anything here. Or the way I had it set up isn't right. I am wondering if there could be a minor issue with multiple devices connecting and gaming on 2.4Ghz.
Even though I have showed that doing file xfers over 2.4Ghz WiFi is working with large file sizes.

I put the 857 online last nite after the 657 tests were over. 2.4Ghz was good and even better however i think one problem that I see is having my turtle beach head set so close to the router, I hear some interferences sometimes in the ears and notice some lag going on. I moved the xbox slim back to 5Ghz and put mine back to hard wired. I think that over all, the 2.4Ghz is good and seems stable, however for doing any major band width traffic, like gaming, 2.4Ghz isn't the best if more than one game console or PC is being used. I presume single game devices at a time is good. Gaming is most preferred over a wired LAN connection though.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: Desolator on March 06, 2013, 01:00:00 AM
Well, i've got also a problem with the wifi connection. Wired works like al charm, but wireless is a real problem. I tried all the different suggested settings mentioned in this thread and the other threads, but my laptop (HP Pro-book, Xubuntu) and phone (HTC Desire S, android) are losing the connection, not the wlan connection itself, but I cannot acces the internet after some time, a reboot of the router solves the problem for a random period. While the wired connected computers can acces the internet just fine. Also when I connect my Pro-book wired on the router there is no problem at all.

Strange thing is that when I look into the wireless statuspage of the router (when I cannot acces the internet wireless) there are no wireless clients connected, but my phone and laptop are still connected (wlan status notification on both).

Connecting to my other wireless routers (Asus, Netgear, Linksys) works perfectly.

I think this is my 30th wireless router I configure, including a bunch of myself flashed DD-WRT's, but this is the first time that I cannot solve the problem. I'm running out of options for the first time...

I think (wild guess) the "Power saving by link status" is a part of the problem.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on March 06, 2013, 06:57:23 AM
Link>Welcome! (http://forums.dlink.com/index.php?topic=41537.0)
What Hardware version is your router? Look at sticker under router.
Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on routers web page under status.
What region are you located?
Any cordless house phones?
Any other WiFi routers in the area? Link> Use InSSIDer (http://www.metageek.net/) to find out. How many?

Where is this "Power Saving by Link Status" option on the router that you mentioned? Is this an option that can be disabled or enabled?

Well, i've got also a problem with the wifi connection. Wired works like al charm, but wireless is a real problem. I tried all the different suggested settings mentioned in this thread and the other threads, but my laptop (HP Pro-book, Xubuntu) and phone (HTC Desire S, android) are losing the connection, not the wlan connection itself, but I cannot acces the internet after some time, a reboot of the router solves the problem for a random period. While the wired connected computers can acces the internet just fine. Also when I connect my Pro-book wired on the router there is no problem at all.

Strange thing is that when I look into the wireless statuspage of the router (when I cannot acces the internet wireless) there are no wireless clients connected, but my phone and laptop are still connected (wlan status notification on both).

Connecting to my other wireless routers (Asus, Netgear, Linksys) works perfectly.

I think this is my 30th wireless router I configure, including a bunch of myself flashed DD-WRT's, but this is the first time that I cannot solve the problem. I'm running out of options for the first time...

I think (wild guess) the "Power saving by link status" is a part of the problem.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: Desolator on March 06, 2013, 08:30:49 AM
Link>Welcome! (http://forums.dlink.com/index.php?topic=41537.0)
What Hardware version is your router? Look at sticker under router.

I'm home now, the router is at my office. I'm a few days off so that has to wait till monday.

Quote
Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on routers web page under status.

Flashed with the latest firmware, 1.01b15 (http://ftp://ftp.dlink.se/Products/dir-products/dir-657/drivers_firmware/DIR657A1_FW101B15.zip).

Quote
What region are you located?

Europe, the Netherlands.

Quote
Any cordless house phones?
Any other WiFi routers in the area? Link> Use InSSIDer (http://www.metageek.net/) to find out. How many?

For both, no/ nothing.

Quote
Where is this "Power Saving by Link Status" option on the router that you mentioned? Is this an option that can be disabled or enabled?

It is not a option you can find in the settings, I searched everywhere. It is mentioned in the specs:

Quote
D-Link Green™ Technology
+ Power saving by link status
+ Power saving by cable length
+ Power saving by wireless LAN scheduling

DIR-657 Specs (http://ftp://ftp10.dlink.com/pdfs/products/DIR-657/DIR-657_ds.pdf)

But, like I said, its a wild guess.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on March 06, 2013, 08:43:15 AM
Ok,
Did you perform a factory reset before and after sending the FW and setting up from scratch?

Have you been in contact with DLink support about this yet. I would recommend that you phone contact Tier 2 or higher and talk to someone about this. Seems like your region is reporting issues with this. I would recommend phone contact. Email would not be of any help here.

Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: Desolator on March 06, 2013, 09:55:49 AM
Ok,
Did you perform a factory reset before and after sending the FW and setting up from scratch?

Yes, that's always one of my first reactions. I did a bunch of DD-WRT flashes on other routers, a factory reset is the first thing to do with DD-WRT.

Quote
Have you been in contact with DLink support about this yet. I would recommend that you phone contact Tier 2 or higher and talk to someone about this. Seems like your region is reporting issues with this. I would recommend phone contact. Email would not be of any help here.

Okay.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: jdegreef on March 07, 2013, 11:26:18 AM
Mac Book Test: OSX 10.8.2 on Single Mode N, chl 1, WPA2 and AES only.
(http://i1195.photobucket.com/albums/aa396/furrynutz740il/ScreenShot2013-02-25at41513PM_zps56e3c508.png)

(http://i1195.photobucket.com/albums/aa396/furrynutz740il/ScreenShot2013-02-25at42415PM_zpse4984da9.png)

(http://i1195.photobucket.com/albums/aa396/furrynutz740il/ScreenShot2013-02-25at52402PM_zpsc1aa6622.png)

Each completed with out stopping prematurely.
Was 1 room away from the router, about 11-12ft away.
Will test Windows tomorrow.

Well, it seems your pictures have issues (unless it's me :) )

I'm glad to read that you have no issue with the 657.
For me it didn't work properly. I replaced it with a 655, without changing anything else and my problem was solved (wifi constantly disconnecting).
I don't know where you get your 657 (mine was from Mediamart, Brussels) but everybody knows that for this kind of hardware we can have different ships from one week to the other and different results at the end.

It's the first time I have a problem with a D-Link product.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on March 07, 2013, 11:48:41 AM
Yes I'm working on resolving the picture issue. Thanks for letting me know..

Seems that your region is seeing some issues with WiFi. As far as where we get the actual HW from is probably from different Mfr'g maybe or the HW could be the same and maybe is just the FW that could be resulting in some bad behavior in these regions. I am tracking a FW issue that is WiFi related on a DIR-826L in which the latest breaks WiFi badly, however downgrading to a prior version fixes it.  :-\

There are differences at least on the FW side of things between NA and EU regions so there a possible FW issue here seen in your region. I do think that overall, the 657 needs another release of FW code and some coding since it's been a while. When and if that might happen, not sure. Newer products are on the way and eventually some of these older models will not be developed any more.

I'll attempt to let DLink know about this and have them review it. However I know that the NA region does not develop for fix anything for EU regions or vice versa. They mostly contact the EU region and let them know about it.

Sounds like your 655 is working well for you. I hope you will enjoy it.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: Mikeby on March 09, 2013, 01:41:39 AM
I've had great success with changing my wifi channel to channel 4. 

The other signals in the are on channel 1 (signal strength -33) and channel 7 (signal strength -64). 

Suggest you try channel 11 and use 20mhz channels only to avoid as much channel overlap as possible to get the best stability.  Channel 4 is too close to channel 1, and the signal on Channel 1 that you are seeing is quite strong.  If you research the wifi channels, you will find that there only 3 non-overlapping channels available.. Channel 1, 6 and 11.  People setting their wifi to other channels between these three wreck havoc on their neighbors.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: kargo27 on March 09, 2013, 08:22:13 AM
Suggest you try channel 11 and use 20mhz channels only to avoid as much channel overlap as possible to get the best stability.  Channel 4 is too close to channel 1, and the signal on Channel 1 that you are seeing is quite strong.  If you research the wifi channels, you will find that there only 3 non-overlapping channels available.. Channel 1, 6 and 11.  People setting their wifi to other channels between these three wreck havoc on their neighbors.

OK, cool, I'll give it a shot, thanks!
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on March 09, 2013, 08:33:05 AM
Just need to make sure 11 isn't already in use. Alot of channel usage depends upon if they are in use already and what other WiFi is around. Channel flexibility is limited if there are few to numerous WiFi neighbors around.  :-\
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: kargo27 on March 09, 2013, 08:50:56 AM
Just need to make sure 11 isn't already in use. Alot of channel usage depends upon if they are in use already and what other WiFi is around. Channel flexibility is limited if there are few to numerous WiFi neighbors around.  :-\

True, I noticed that I'm now sharing channel 11 with a neighbor.  No one appears to be on 6 so I may give that a shot.

On channel 11, my signal strength is -68 and theirs is -80.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on March 09, 2013, 08:58:27 AM
Anyone using 1 or 4?
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: kargo27 on March 09, 2013, 09:03:33 AM
Anyone using 1 or 4?

1, 8, and 11 are being used.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on March 09, 2013, 09:11:01 AM
Let us know how 4 or 6 works out for you sir.  ;)
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: kargo27 on March 09, 2013, 09:22:55 AM
Let us know how 4 or 6 works out for you sir.  ;)

Will do.  It was stable on 4 but I didn't know about the interference it would cause for my neighbors and I surely don't want to do that.   :P
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on April 24, 2013, 07:45:47 AM
There is a beta build of new FW thats available if anyone wants to try it.
http://forums.dlink.com/index.php?board=295.0 (http://forums.dlink.com/index.php?board=295.0)
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JDW on May 06, 2013, 10:15:17 AM
There is a beta build of new FW thats available if anyone wants to try it.
http://forums.dlink.com/index.php?board=295.0 (http://forums.dlink.com/index.php?board=295.0)
I have a DIR-657 that's been having the same Mode N problems others have reported (randomly losing wireless connections only, needing to reboot the device to get it back).  This update did not fix the problem, though it seems to hold wireless connections longer.

However, this update did break the previously working Mode G.  Now Mode G is showing the same symptoms as Mode N.

I'm trying one more time with this update to be sure it's not a configuration problem.  After a factory reset, I went through the initial setup wizard, and the only further change is setting the SSID to invisible.  I'll report my findings.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on May 06, 2013, 10:20:34 AM
What region are you located?
Channel Width set for Auto 20/40Mhz or try 20Mhz only.
Try setting a manual channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto.
What wireless devices do you have connected?
Any cordless house phones?
Any other WiFi routers in the area? Link> Use InSSIDer (http://www.metageek.net/) to find out. How many?

How far are the connecting devices from the 657 router?

I have a DIR-657 that's been having the same Mode N problems others have reported (randomly losing wireless connections only, needing to reboot the device to get it back).  This update did not fix the problem, though it seems to hold wireless connections longer.

However, this update did break the previously working Mode G.  Now Mode G is showing the same symptoms as Mode N.

I'm trying one more time with this update to be sure it's not a configuration problem.  After a factory reset, I went through the initial setup wizard, and the only further change is setting the SSID to invisible.  I'll report my findings.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JDW on May 09, 2013, 09:32:01 AM
What region are you located?
Channel Width set for Auto 20/40Mhz or try 20Mhz only.
Try setting a manual channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto.
What wireless devices do you have connected?
Any cordless house phones?
Any other WiFi routers in the area? Link> Use InSSIDer (http://www.metageek.net/) to find out. How many?

How far are the connecting devices from the 657 router?


Region: 
Channel Width: 
Wireless Channel: 
Security Mode: 
WPA Mode: 
Cipher Type: 
Wireless devices: 
Cordless phones: 
Other WiFi routers: 
Distance from router: 
North America.
Auto 20/40 MHz.
Auto.  Lands on channel 11.
WPA-Personal.
Auto (WPA or WPA2).
TKIP and AES.
Two Android phones and one wireless printer.
None that I'm aware of.
Yes.  Testing at the router location, InSSIDer sees 4.
Varies.  Usually within 20 feet.

InSSIDer suggests channel 11 since there's one AP on channel 1, one AP on channel 6, and two APs on channel 7.  The AP on channel 1 is the strongest, followed by the AP on channel 6.

All of the above settings are the default for the router going through the initial setup wizard.  Anyway, after setting the router to the above configuration (factory default plus hidden SSID), the router went all Monday, all Tuesday, and Wednesday morning before dropping WiFi connections again.  During this time, I powered off the router at night, powered on at morning.

I'm going to keep testing to see if any configuration changes make things better or worse.  Otherwise, I'm going to roll back to the previous firmware, set to Mode G only.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on May 09, 2013, 09:37:36 AM
Did you upgrade to the v1.02 version?

Region:  
Channel Width:  
Wireless Channel:  
Security Mode:  
WPA Mode:  
Cipher Type:  
Wireless devices:  
Cordless phones:  
Other WiFi routers:  
Distance from router:  
North America.
Auto 20/40 MHz.
Auto.  Lands on channel 11. Try setting manual Channel 11 instead of Auto.
WPA-Personal.
Auto (WPA or WPA2). Try WPA2 Only as a test.
TKIP and AES. Try AES Only as a test. Then try WPA and TPIK only as a test.
Two Android phones and one wireless printer.
None that I'm aware of.
Yes.  Testing at the router location, InSSIDer sees 4.
Varies.  Usually within 20 feet.

InSSIDer suggests channel 11 since there's one AP on channel 1, one AP on channel 6, and two APs on channel 7.  The AP on channel 1 is the strongest, followed by the AP on channel 6. I presume the APs are neighboring WiFi that do not belong to you?

All of the above settings are the default for the router going through the initial setup wizard.  Anyway, after setting the router to the above configuration (factory default plus hidden SSID), the router went all Monday, all Tuesday, and Wednesday morning before dropping WiFi connections again.  During this time, I powered off the router at night, powered on at morning.

I'm going to keep testing to see if any configuration changes make things better or worse.  Otherwise, I'm going to roll back to the previous firmware, set to Mode G only.

Also try testing with the Power setting of the radio under Advanded/Advanced Wireless to Medium to see if that does anything.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JDW on May 09, 2013, 10:36:52 AM
Did you upgrade to the v1.02 version?

Region:  
Channel Width:  
Wireless Channel:  
Security Mode:  
WPA Mode:  
Cipher Type:  
Wireless devices:  
Cordless phones:  
Other WiFi routers:  
Distance from router:  
North America.
Auto 20/40 MHz.
Auto.  Lands on channel 11. Try setting manual Channel 11 instead of Auto.
WPA-Personal.
Auto (WPA or WPA2). Try WPA2 Only as a test.
TKIP and AES. Try AES Only as a test. Then try WPA and TPIK only as a test.
Two Android phones and one wireless printer.
None that I'm aware of.
Yes.  Testing at the router location, InSSIDer sees 4.
Varies.  Usually within 20 feet.

InSSIDer suggests channel 11 since there's one AP on channel 1, one AP on channel 6, and two APs on channel 7.  The AP on channel 1 is the strongest, followed by the AP on channel 6. I presume the APs are neighboring WiFi that do not belong to you?

All of the above settings are the default for the router going through the initial setup wizard.  Anyway, after setting the router to the above configuration (factory default plus hidden SSID), the router went all Monday, all Tuesday, and Wednesday morning before dropping WiFi connections again.  During this time, I powered off the router at night, powered on at morning.

I'm going to keep testing to see if any configuration changes make things better or worse.  Otherwise, I'm going to roll back to the previous firmware, set to Mode G only.

Also try testing with the Power setting of the radio under Advanded/Advanced Wireless to Medium to see if that does anything.
Yes, I upgraded to v1.02(beta).

Correct, the other APs are from neighbors that I have no control over.

I'll make the suggested changes to test and report further.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JDW on May 10, 2013, 06:03:12 AM
Changing to Mode N only, Channel 11, WPA2 Only, AES Only, and medium power setting, the modem still lost WiFi connections.

I'm now testing the same as the above, except Mode G only.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on May 10, 2013, 06:40:43 AM
Try G with WPA2 and TPIK only as well.

Do you have any friends, or family you can take this router to and test temporarily by chance? Just curious to see if this problem follows.

Do ALL devices loose connection? Test one device at a time? Turn OFF ALL devices except for one and test, then graduate turning on the rest.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JDW on May 13, 2013, 01:54:12 PM
Try G with WPA2 and TPIK only as well.

Do you have any friends, or family you can take this router to and test temporarily by chance? Just curious to see if this problem follows.

Do ALL devices loose connection? Test one device at a time? Turn OFF ALL devices except for one and test, then graduate turning on the rest.
Mode G, WPA2, AES failed.  Unfortunately, my wireless printer does not like TPIK, so that's a no go.

Eventually, all the devices lose their connection.  I've seen where just one Android phone being connected to the router will lose its connection.  I'm unsure if just the printer connected to the router will lose its connection.  Have you tested an Android phone, mode N with this router?

For now, I'm going back to the safe and working firmware Rev 1.01, Mode G, WPA2, AES.  Thank you for the suggestion of trying a different location though.

Finally, another thing I found wrong with Rev 1.02 beta was that the router did not assign IPv6 addresses anymore.  Rev 1.01 works fine though.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on May 13, 2013, 04:15:39 PM
Ok, I'll forward this onto D-Link support.

Please do a factory reset, then send the v1.01 FW file, then factory reset once more then setup from scratch. Please use IE or FF for doing this process.

Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JoeKhar on May 17, 2013, 08:50:09 AM
I too, have the same exact problem as above. I do hope that a fix is soon in-bound. Would be a shame to have a wireless n router that can't be used with wireless n enabled. :)

I have been resetting it and trying different settings for months, as well. I actually have two of them. Both doing the same exact thing.

Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on May 18, 2013, 04:13:49 PM
Link>Welcome! (http://forums.dlink.com/index.php?topic=41537.0)

What Hardware version is your router? Look at sticker under router.
Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on routers web page under status.
What region are you located?

What ISP Service do you have? Cable or DSL?
What ISP Modem Mfr. and model # do you have?
Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values (http://forums.dlink.com/index.php?topic=53008.0)
For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.

Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting.
Ensure devices are set to auto obtain an IP address.
If IPv6 is an option on the router, select Local Connection Only or Disable IPv6 options under Setup/IPv6.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules. Enable IPv6 Multi-cast Streaming for routers that have a Media Server option. Disable IPv6 Multi-cast Streaming if IPv6 or Media Server is not being used.
Turn off WISH, and WPS under Advanced.
WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port Speed
Set current Time Zone, Date and Time. Use an NTP Server (http://forums.dlink.com/index.php?topic=48695.0) feature. Tools/Time.
 
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0)
Ensure the default (dlink) SSID name is changed. Can be anything and not something thats already in use by any neighboring WiFi routers. Under Setup/Wireless/Manual.
What wireless modes are you using?
2.4Ghz Routers only: Try single mode G or N or mixed G and N?

Channel Width set for Auto 20/40Mhz or try 20Mhz only.
Try setting a manual channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto.
What wireless devices do you have connected?
Any cordless house phones?
Any other WiFi routers in the area? Link> Use InSSIDer (http://www.metageek.net/) to find out. How many?

Try turning off Short GI (http://www.smallnetbuilder.com/wireless/wireless-features/30969-what-do-80211ns-optional-features-mean-for-you), WLAN Partition,and Extra Wireless Protection if you have it. Under Advanced/Advanced Wireless.
Enable WMM Enable (http://forums.dlink.com/index.php?topic=50738.0) Under Advanced/Advanced Wireless.

I too, have the same exact problem as above. I do hope that a fix is soon in-bound. Would be a shame to have a wireless n router that can't be used with wireless n enabled. :)

I have been resetting it and trying different settings for months, as well. I actually have two of them. Both doing the same exact thing.


Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on May 24, 2013, 09:57:58 AM
Any status on this?

I too, have the same exact problem as above. I do hope that a fix is soon in-bound. Would be a shame to have a wireless n router that can't be used with wireless n enabled. :)

I have been resetting it and trying different settings for months, as well. I actually have two of them. Both doing the same exact thing.


Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JoeKhar on May 24, 2013, 10:09:27 AM
I've done all of the above. Plus some. Nothing but Samsung phones. I also have a surface pro that has the same symptoms when using nothing but N.

If this would help D-link support, or whoever looks at the firmware. The Surface pro uses a Marvell AVASTAR 350N Wireless network adapter.

One at a time, or all at once. They all lose connection at once when using nothing but wireless N and AES. Gigabit lan is still working properly. I've been troubleshooting it for about 2 months straight. I am at the limit at what I can do. I had to resort to G for my devices not to lose connection.

I actually have two of these routers. Trying each one by itself, both have the same exact result. Both are H/W Version: A1

:)

I used a dir-655 before this. Only reason I replaced it was because one of the gigabit ports went out. Oddly enough, all my devices now (With exception to the surface pro, which I didn't have a couple months ago) were working beautifully with it.

Hope this helps.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JoeKhar on May 24, 2013, 10:11:26 AM
Any status on this?


My Job is pretty busy sometimes. I haven't checked the forums in a bit. My apologizes.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on May 24, 2013, 10:21:30 AM
Understand about being busy.  ;)

Any other WiFi routers in the area? Link> Use InSSIDer (http://www.metageek.net/) to find out. How many?

Do wired connections go down as well or just wireless?

Be aware that Samsung and D-Link are tracking some issues with Samsung products:
http://forums.dlink.com/index.php?topic=54171.0 (http://forums.dlink.com/index.php?topic=54171.0)

I presume this is one possible problem, however since you are seeing problems with a different HW client, this could be a mix of problems with the router and client devices.

I have forwarded this on to D-Link and they are aware of it. I would recommend that you phone contact D-Link support, ask for level 3 or higher support and see if you can get any information on this and see if any fixes maybe on the way and get some immediate help and information.

We've provided all that we can here in the forums and this needs to be addressed by D-Link.
I would recommend if you can get some time, find a local store that has a good refund policy and check out a different DIR series router as a test to see if a different model works. I would presume the DIR-655 would work however I'm not confident in its operation since you stated there is problem with it and it's on the list of effected products that Samsung seems to have issues with. Maybe try a DIR-636L, DIR-615, DIR-826L out and see if any one of these exhibits the same thing.
 
Let us know if you find out anything.

Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JoeKhar on May 24, 2013, 10:33:59 AM
The only issue with it was one bad gigabit port. It worked fine otherwise, I just used it as an excuse to get some newer hardware.

Two Galaxy S 3's and one Note 2. I had a sneaking suspicion that Samsung may have something to do with it. However, I did test my surface pro with my old Dir-655, then I have an old bekin N600 router that I haven't used in awhile, that worked without any interruption.

Only issues with that is, it's a basic fast Ethernet connection on the belkin.  I have always used D-link in one form or another. I would like to continue doing so. I thank you for forwarding it up. :)

The routers in my area have been the same since I have had my Dir-655 active. I tested every single channel.

Edit:
It was just wireless connections that went down. Regular internet continues to work. I didn't see that in the other post, sorry.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on May 24, 2013, 10:40:45 AM
How many other WiFi routers are near by?

Only channels to use that are preferred are 1, 6 and 11. Most of the others are side band channels that the routers and devices use as a secondary connection between them.

If you lower the power output of the 657 from High to Medium or Low, same thing happens?
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JoeKhar on May 24, 2013, 10:47:58 AM
Yes, high, medium and low. All the same thing. I do use only 1/6/11. Indeed.

There are no other N routers nearby. All are G. They are on all channels between 1-6-11. 3-5 etc

Busted out an old blackberry tablet just now. It disconnects also. I'm about to try an old Dell mini 10. Every device I'm thrown at it so to speak has done the same thing.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on May 24, 2013, 10:53:47 AM
Hmmm..having those other wifi routers near by could also be causing problems. I would hoping the lowering the power might help. Darn it.

Ok, can you try this?
Set single mode N, then try single mode G then B.
Set a manual channel thats not being used if possible, pick one. Try 4 or 8 maybe?
Set the Band Width to 20Mhz Only.
Turn OFF WiFi security as a test, can turn it on later.


Do any of the device still disconnect after trying these modes with the suggested settings?

I'm attempting to see if any of these setting help or not.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JoeKhar on May 24, 2013, 10:56:26 AM
Dell mini 10 worked.. but I forgot it was only wireless g, not n. Seeing if I have an old wireless n usb card laying around.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on May 24, 2013, 10:57:29 AM
keep us posted...
might be narrowing it down to the N mode...test G modes with all devices if you can...Then try N later.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JoeKhar on May 24, 2013, 10:59:30 AM
Hmmm..having those other wifi routers near by could also be causing problems. I would hoping the lowering the power might help. Darn it.

Ok, can you try this?
Set single mode N, then try single mode G then B.
Set a manual channel thats not being used if possible, pick one. Try 4 or 8 maybe?
Set the Band Width to 20Mhz Only.
Turn OFF WiFi security as a test, can turn it on later.


Do any of the device still disconnect after trying these modes with the suggested settings?

I'm attempting to see if any of these setting help or not.

I'm the only one using 6 and 11. Everybody else is running default out of the box settings on belkin routers (They didn't bother changing the SSID, either.)

I'll try the security shut off one more time.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on May 24, 2013, 11:13:28 AM
Figures, and not sure what models they are or how old they are, might not have any "Good Nieghbor Policy" depending the age of them. So might be putting up with some interferences. If 6 and 11 are open, that should be good for testing.

Keep us posted on the G mode results.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JoeKhar on May 24, 2013, 12:05:46 PM
After further testing..

All modes except for N have no issues. I have narrowed the problem when using AES encryption. If no security is present, then N will stay connected. As soon as AES is enabled, everything goes downhill. 15 minutes into a connection, everything drops.

I had actually done this before, but forgot the results. Same thing happened.

So in summary. Only when Wireless N and AES is enabled. N itself, with no security has no issues.

Went back to my Wireless G TKIP setting, which works flawlessly.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on May 24, 2013, 12:10:48 PM
Awesome, this is great info..
WPA2 right?

Now, one last thing, does Mixed G and N and Auto TPIK and AES work?

What were the bandwidth settings? Auto 20/40Mhz?

Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JoeKhar on May 24, 2013, 12:18:07 PM
Yep, WPA2 AES

Auto 20/40 (tried both, made no difference)

Mixed works - However, it never goes up to AES default when connecting. I'll explain.

If you have g/n mixed enabled with auto tkip and aes, the devices will go to tkip first (which then goes to G). However, I can manually change my surface pro in mid connection to use AES (which will enable N, since N only uses AES) then 15 minutes later, it drops connection.

Basically, anything that touches AES will drop out after a certain amount of time.

WEP works, WPA, WPA 2 - TKIP etc..

AES just drops out.

One more thing may confirm what I am seeing. Monitoring the connection speed on N the last time I had the security off had a constant 130mbps. When aes is enabled for those 15 minutes before it drops out. It goes up and down constantly.

edit - fixed some sentences
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on May 24, 2013, 12:31:59 PM
Awesome. I'll run a quick test with my 657 this weekend and run this same test. My 657 is an early version so there could be differences. I do remember running in mostly in single mode N however back then I still had 1st gen iPhones so I could have been running Mixed G and N.

Thank you for your time and efforts. I would recommend that you phone contact D-Link as well and let them know about this. The more people call in, the sooner this should be addressed by D-Link.

I'm sending D-Link an email now with this information. I hope someone will have a look and get something going for the 657. Seems like a big problem.

I'll keep everyone posted if i hear anything.

Please be patient.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JoeKhar on May 24, 2013, 12:37:08 PM
That's why I wanted to provide my info. Hard to fix when you don't have any info to go on. Troubleshooting is a process of elimination. :)

It could be hardware related. Especially since AES is a common theme in at least my disconnections.

Give the connection about 15-30 minutes. Always a good interval to test on.

I'll continue to mess around with it a bit, to get anymore info.

I'll contact d-link support as soon as I can. thank you for all your hard work.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on May 24, 2013, 12:41:00 PM
I wish more users would under stand this like you do.  ;)
That's why I wanted to provide my info. Hard to fix when you don't have any info to go on. Troubleshooting is a process of elimination. :)

It could be hardware related. Especially since AES is a common theme in at least my disconnections.

Give the connection about 15-30 minutes. Always a good interval to test on.

I'll continue to mess around with it a bit, to get anymore info.

I'll contact d-link support as soon as I can. thank you for all your hard work.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on May 29, 2013, 06:59:13 AM
Just FYI, I wanted to re-test my 657 so I put it back online yesterday. It's got v1.02 beta loaded. Set WiFi for Single mode N, WPA2 Only and AES Only and manual channel 11. Set up a 3rd party wireless bridge adapter for a xbox down stairs. Put the 657 in the living room up stairs. Wireless adapter connected to the 657 at 130Mb. Checked the signal and connection rate on the 657 and it was at 100% at 130Mb. Checked the Adapters status and signal was "Good". Roommates gaming was initially odd as we entered into gaming match, however his xbox got stuck not fully entering the game however we could each each other in chat. We believe this was a game service issue. We've noticed this when our xboxes are freezing up for no reason. >:(  Power cycle clears this. After the 1st attempt to game, all other gaming was great. We are using the gaming QoS sticky info for XBL in the FAQ Library. My xbox was wired. Both xboxes seemed to work well. Green bars for most of of the games, we did see 1 moment of Red bar, however it soon cleared and was back at green again. Was the only 2 devices online. I wanted to see if either one of us would see any issue. We didn't get dis-connected at all, we played for 2 hours non-stop and had a good time.

I'm wondering if this could be localized to HW on your units.  ???
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JoeKhar on May 29, 2013, 07:56:18 PM
Well, if the only thing that was different is the hardware revision, then yes.

H/W Version: A1

If you go to newegg.com you will see lots of reviews saying the exact same thing.

It is too bad there wasn't a released list of changes between the versions. I did run into somebody with an older hardware model. They were not able to reproduce the bug that was hitting mine.

Maybe I will flash one of them with beta 1.02 again and try it out.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on May 29, 2013, 08:01:47 PM
Yep, mines an A1....
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JoeKhar on May 29, 2013, 08:04:58 PM
Interesting. While that does change the dynamic, a lot of people are still having disconnect issues.

I'm going to try 1.02 again.. actually it is almost loaded up. We're about to find out.

As far as I knew though, 1.02 was just fixing some security setting not related to any encryption. Unless I read that wrong.

edit: I will figure this out one way or another. I am annoyed a bit. Didn't get an N router to run at G. I'll continue posting here with any other data until I get it 100%.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on May 29, 2013, 08:11:27 PM
Be sure to do a factory reset, send FW file, factory reset once more then set up from scratch.
Again, I'm using WPA2, AES only and Single mode N, manual Channel 11. Auto 20/40Mhz. I think I left Coexistance enabled.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on May 29, 2013, 08:12:58 PM
What devices do you have connected to the Wifi again?
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JoeKhar on May 29, 2013, 08:15:58 PM
Two gs3 phones, one note 2 (same wifi chipsets) Surface pro, a kindle fire HD on and off (disconnects as well), BB tablet that I have left on recently just to test. And a Roku XD. Does the same thing no matter how many are connected.


1.02 so far seems to be showing a more constant speed. Have no seen it drop yet. only 10 minutes in.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on May 29, 2013, 08:25:10 PM
You have a Laptop to test by chance?

Only the wireless is effected?
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JoeKhar on May 29, 2013, 08:28:13 PM
The surface pro is a laptop/ultrabook tablet of sorts. Intel i5 4gb ram etc

Only the wireless. Gigabit continues to run.

20 minutes in. No changes in speed. Still connected. Still running tests.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on May 29, 2013, 08:33:29 PM
How long does it usually take?
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JoeKhar on May 29, 2013, 08:39:21 PM
15-30 minutes. Going to test a few minutes longer. 40-50.


Hit 30 minutes now.

Do you happen to know the actual differences between 1.02 and 1.01? The channel log doesn't seem that specific.

Menus also happen to load faster. Not that the router was that slow in the first place.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on May 29, 2013, 08:56:06 PM
I don't know off the top of my head...
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JoeKhar on May 29, 2013, 08:58:11 PM
50 minutes in.

You may want to update the notice that 1.02 fixes it. later on, I'll report back in the morning if it is still connected. Which it should be.

I had the other one running still as 1.01 - Disconnected about 18 minutes in. They changed something more than just security settings it seems.

1.01 is seemingly broken for N.

Nearly an hour and nothing disconnected on the router running 1.02

Edit: Note 2 has been connected the entire time as well.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JoeKhar on May 29, 2013, 09:14:42 PM
As I said, I'll report back in the morning if anything changes.

Wireless N (only)

Channel 11

WPA 2 - AES

Auto 20/40

1.02 Firmware (1.01 has all the same settings, and it failed)

Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on May 29, 2013, 09:40:25 PM
 ;)
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JoeKhar on May 30, 2013, 08:07:16 AM
Still connected as of right now. No disconnects during the night being reported by any devices.

1.02 works with the settings.

1.01 does not.

I'll stick with the beta firmware until further notice.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on May 30, 2013, 08:14:09 AM
Awesome, keep us posted.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JDW on May 30, 2013, 08:18:02 AM
Still connected as of right now. No disconnects during the night being reported by any devices.

1.02 works with the settings.

1.01 does not.

I'll stick with the beta firmware until further notice.
JoeKhar, I'm having the same issues as you are.  I found that 1.02 kept Mode N for a much longer time, maybe even longer than a day, but still eventually failed.  However, I found that rev 1.02, Mode G only, WPA2, AES failed very quickly.  When you are finished testing Mode N, would you mind setting your device to Mode G only to see if your device also shows the same symptoms?

Also, were either you or FurryNutz able to get an IPv6 address from the router?  At rev 1.01, I was able to, but not at rev 1.02.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on May 30, 2013, 08:21:42 AM
I'll check to see if I can get an IPv6 address from my v1.02.

Please list your IPv6 router configuration setup details so we can check it out.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JoeKhar on May 30, 2013, 12:14:52 PM
JoeKhar, I'm having the same issues as you are.  I found that 1.02 kept Mode N for a much longer time, maybe even longer than a day, but still eventually failed.  However, I found that rev 1.02, Mode G only, WPA2, AES failed very quickly.  When you are finished testing Mode N, would you mind setting your device to Mode G only to see if your device also shows the same symptoms?

Also, were either you or FurryNutz able to get an IPv6 address from the router?  At rev 1.01, I was able to, but not at rev 1.02.

Well, before, that was the only way my devices stayed connected. That was on mode G. Since about 12 central time last night, my devices have stayed connected. Still doing more testing though. I am keeping everybody posted.


I will also test out 1.02 with aes and G. That may be the issue. One step at a time. :)
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on May 30, 2013, 06:59:38 PM
Ok, I can confirm that IPv6 addresses are not being handed out to my Mac Book Pro OSX 10.7.5. I tired Local Only connection and enabled Auto Detection on the IPv6 Manual Internet and Enabled the Local LAN options as well, rebooting and watch my network settings to populate. Only IPv4 populated.  :(

I have sent this to my contact at D-Link for there review. Please be patient while the information is reviewed.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JoeKhar on May 31, 2013, 07:48:44 AM
After 24 hours, my devices are still connected. No disconnects at all.

Not saying it is fixed, but a good step in that direction. I'm keeping one router up with the same settings, going to test out g with AES shortly on the other router.

JDW, whenever you can, if you can give me your exact settings you used, that would be helpful. :) For Mode G with AES (20hz mode etc)

Just to compare.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JDW on May 31, 2013, 08:56:41 AM
Ok, I can confirm that IPv6 addresses are not being handed out to my Mac Book Pro OSX 10.7.5. I tired Local Only connection and enabled Auto Detection on the IPv6 Manual Internet and Enabled the Local LAN options as well, rebooting and watch my network settings to populate. Only IPv4 populated.  :(

I have sent this to my contact at D-Link for there review. Please be patient while the information is reviewed.
This is what I did too, except I was running Windows 7.  At Rev 1.01, an IPv6 address was assigned, but Rev 1.02 did not assign an address.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JDW on May 31, 2013, 09:06:38 AM
After 24 hours, my devices are still connected. No disconnects at all.

Not saying it is fixed, but a good step in that direction. I'm keeping one router up with the same settings, going to test out g with AES shortly on the other router.

JDW, whenever you can, if you can give me your exact settings you used, that would be helpful. :) For Mode G with AES (20hz mode etc)

Just to compare.
Reviewing what I tested early, it took me 2.5 days (powering off at night, on at morning) before the router started malfunctioning on Mode N.

Anyway, here were my setting to get Mode G to fail:

Mode G only, Channel 11, WPA2 Only, AES Only, and medium power setting.  Everything else was factory default.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on May 31, 2013, 09:21:50 AM
What has been the behavior of the router if you don't power off the router at night then back on in the morning? Usually these routers don't need to be powered off at all.

Reviewing what I tested early, it took me 2.5 days (powering off at night, on at morning) before the router started malfunctioning on Mode N.

Anyway, here were my setting to get Mode G to fail:

Mode G only, Channel 11, WPA2 Only, AES Only, and medium power setting.  Everything else was factory default.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JDW on May 31, 2013, 10:05:46 AM
What has been the behavior of the router if you don't power off the router at night then back on in the morning? Usually these routers don't need to be powered off at all.

Leaving it powered on, the wireless connection eventually quit.  My cable modem, router, tv, etc... all go to one power strip, so it's very easy to completely power everything off at night when they are not in use (saving a little money).
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on May 31, 2013, 10:15:04 AM
Can you do us a test and put the routers power adapter on a separate power strip or wall out let with out any other devices connected? Wondering if there could be some problem with all your devices connected to one strip on one out let. It's not recommended to put T.V.s on the same circuit as other devices as t.v.'s draw more power. Also could be introducing some interferences on the power line.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JoeKhar on May 31, 2013, 02:11:55 PM
Reviewing what I tested early, it took me 2.5 days (powering off at night, on at morning) before the router started malfunctioning on Mode N.

Anyway, here were my setting to get Mode G to fail:

Mode G only, Channel 11, WPA2 Only, AES Only, and medium power setting.  Everything else was factory default.

Ah, ok. Going to test that out shortly to see if I can reproduce that.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JoeKhar on May 31, 2013, 04:12:23 PM
Loaded up my other router with the same settings as him. Have two devices connected. Will update accordingly.

Channel 11 - WPA 2 - AES Only - Mode G -


Been about 10 minutes so far.

Also, the other router is still connected with my other devices using N. A day and a half straight. We'll see how it goes.

Edit: JDW are you running with channel autoscan on or off?
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JoeKhar on May 31, 2013, 05:04:36 PM
Been on for over 30 minutes. No disconnect on those settings. Started connecting other devices to it, no change in status.

I do have channel scan off though. On some routers that has been known to give some issues with some router setups and proximity to other routers (constantly switching channels).

My Wireless N settings seem to be working for the time being. I'm going to leave them as is. No declaring anything fixed. I am going to leave it this way for a week and see what happens.

Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JDW on June 04, 2013, 08:18:25 AM
Can you do us a test and put the routers power adapter on a separate power strip or wall out let with out any other devices connected? Wondering if there could be some problem with all your devices connected to one strip on one out let. It's not recommended to put T.V.s on the same circuit as other devices as t.v.'s draw more power. Also could be introducing some interferences on the power line.
I tested this, and the router still failed.

Connected to power strip A was only the router and the cable modem (Motorola SB6121).
Connected to power strip B was the tv, etc....

Anyway, I turned off power strip B, rebooted the router and cable modem, and the router still failed without power strip B ever being turned on.

If I get the time, I may try moving the router to a different location to see if anything changes.  Any other ideas?
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JDW on June 04, 2013, 08:20:27 AM
Loaded up my other router with the same settings as him. Have two devices connected. Will update accordingly.

Channel 11 - WPA 2 - AES Only - Mode G -


Been about 10 minutes so far.

Also, the other router is still connected with my other devices using N. A day and a half straight. We'll see how it goes.

Edit: JDW are you running with channel autoscan on or off?
Channel auto-scan off.  Manually set to channel 11.

Any updates on this?
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on June 04, 2013, 08:36:45 AM
Let us know if you can try a different power strip or directly into the wall out let just to be sure.

Maybe someone can review your router settings with you using Link> teamviewer (http://www.teamviewer.com) if your interested. Its safe and secure.

I tested this, and the router still failed.

Connected to power strip A was only the router and the cable modem (Motorola SB6121).
Connected to power strip B was the tv, etc....

Anyway, I turned off power strip B, rebooted the router and cable modem, and the router still failed without power strip B ever being turned on.

If I get the time, I may try moving the router to a different location to see if anything changes.  Any other ideas?
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JoeKhar on June 05, 2013, 07:54:03 PM
took a few days, but it finally disconnected. Not accepting anymore connections. Have to reboot everything (routers).

There is nothing left on my side to troubleshoot. I have redone every single setting in pretty much every combination.

Back to G.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on June 06, 2013, 07:01:21 AM
Can you list your wireless devices?

Maybe someone can review your router settings with you using Link> teamviewer (http://www.teamviewer.com) if your interested. Its safe and secure. I would like to have a look at the router settings if possible.


took a few days, but it finally disconnected. Not accepting anymore connections. Have to reboot everything (routers).

There is nothing left on my side to troubleshoot. I have redone every single setting in pretty much every combination.

Back to G.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JoeKhar on June 10, 2013, 09:09:20 PM
Honestly. It doesn't matter if I have just one device connected, or five. I've been in IT for awhile. This type of thing isn't new to me. Just for giggles I reinstated the old dir-655 and it hasn't disconnected anything when running full N AES for the past few days.

I've hit every setting. Changed it one by one to make sure that nothing was missed. I'll just have to get some better routers.

I took a couple days off work to go over every setting and log I had from every device that would allow it. It's all about the encryption, it stops accepting connections about a couple days in. Just like with JDW's router.

I'm still going to get some d-link routers. Everybody has bad products every once and awhile. Glad I caught them on sale for 20 dollars a piece (newegg special at the time). Or I'd be really upset.

Oh well.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on June 11, 2013, 06:45:22 AM
Can I ask where you are located? U.S.?

What Rev model is your 655?
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JDW on June 12, 2013, 10:22:09 AM
took a few days, but it finally disconnected. Not accepting anymore connections. Have to reboot everything (routers).

There is nothing left on my side to troubleshoot. I have redone every single setting in pretty much every combination.

Back to G.
JoeKhar, did your router ever fail with firmware rev 1.02, mode G?  Mine eventually did.  Rev 1.01, mode G is fine though.  Perhaps D-Link will fix these issues when they fix the rev 1.02, IPv6 issue.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on June 12, 2013, 11:11:17 AM
JDW, are you located in the U.S. or Canada?

JoeKhar, did your router ever fail with firmware rev 1.02, mode G?  Mine eventually did.  Rev 1.01, mode G is fine though.  Perhaps D-Link will fix these issues when they fix the rev 1.02, IPv6 issue.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JDW on June 13, 2013, 12:25:57 PM
JDW, are you located in the U.S. or Canada?

U.S.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on June 13, 2013, 12:27:38 PM
Any chance you'd be interested in sending me your 657 to test out? I'd be really interested in doing some testing on your unit.

U.S.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JoeKhar on June 14, 2013, 09:16:39 AM
JoeKhar, did your router ever fail with firmware rev 1.02, mode G?  Mine eventually did.  Rev 1.01, mode G is fine though.  Perhaps D-Link will fix these issues when they fix the rev 1.02, IPv6 issue.

Yea. It did.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JoeKhar on June 14, 2013, 09:17:39 AM
Can I ask where you are located? U.S.?

What Rev model is your 655?

DIR-655 H/W - A3

yea, U.S.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on June 14, 2013, 10:16:29 AM
Either one of you two be interesting in letting me test your routers out?

DIR-655 H/W - A3

yea, U.S.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JoeKhar on June 14, 2013, 11:34:08 AM
At this point, no. I'm looking at new routers to be honest. Unless a firmware upgrade comes out later on.

I don't want to spend anymore money on my current routers.

I would like to thank you for all your work on here, though.

Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on June 14, 2013, 11:41:24 AM
Understand.  ;)
At this point, no. I'm looking at new routers to be honest. Unless a firmware upgrade comes out later on.

I don't want to spend anymore money on my current routers.

I would like to thank you for all your work on here, though.


Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JDW on June 14, 2013, 12:24:52 PM
Either one of you two be interesting in letting me test your routers out?

Sorry, but the DIR-657 is my only router.  Have you tried connecting an Android device to your DIR-657 yet?  Android + DIR-657 + Mode N + AES seems to be a common theme for failures.  And I also appreciate your assistance.

Did D-Link mention anything about the IPv6 issue?
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on June 14, 2013, 01:07:38 PM
Thats the only think I don't have and probably if I did, I would noticed it.

I presume that if you are using Samsung devices, this could be an issue as stated here:
http://forums.dlink.com/index.php?topic=54171.0 (http://forums.dlink.com/index.php?topic=54171.0)

I see that D-Link has fixed the DIR-655 Rev A FW recently.

I'll approach D-Link regarding the 657 and Samsung issue.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: kzelwood on June 14, 2013, 07:00:17 PM
Hello, I am having a similar problem with my DIR-657 wireless connection.

It's A1, 1.01, 11bgn, 20/40, channel 6 (AUTO), TKIP and AES, cable modem.

I don't use the wireless connection, but my family members are having trouble connecting/staying connected.

If I reboot the router I can connect, but eventually devices are dropped, and won't reconnect without another reboot.

I will have to test how long connections are lasting, but I've been able to connect phones, ipad, kindle, wii, tv, and have had the same problem with all devices.

I will try some of the suggestions in this thread, but it will take some time as I am just learning.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JDW on June 17, 2013, 06:35:45 AM
Thats the only think I don't have and probably if I did, I would noticed it.

I presume that if you are using Samsung devices, this could be an issue as stated here:
http://forums.dlink.com/index.php?topic=54171.0 (http://forums.dlink.com/index.php?topic=54171.0)

I see that D-Link has fixed the DIR-655 Rev A FW recently.

I'll approach D-Link regarding the 657 and Samsung issue.
Actually, it's a Motorola device running Android version 2.3.5 (they are up to rev 4.x now).  Still, it could be the interaction between Android's and D-Link's implementation of the AES standard.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JDW on June 17, 2013, 06:46:22 AM
Hello, I am having a similar problem with my DIR-657 wireless connection.

It's A1, 1.01, 11bgn, 20/40, channel 6 (AUTO), TKIP and AES, cable modem.

I don't use the wireless connection, but my family members are having trouble connecting/staying connected.

If I reboot the router I can connect, but eventually devices are dropped, and won't reconnect without another reboot.

I will have to test how long connections are lasting, but I've been able to connect phones, ipad, kindle, wii, tv, and have had the same problem with all devices.

I will try some of the suggestions in this thread, but it will take some time as I am just learning.
Try this, as this has worked for me and others:

By the way, are any of the phones that connect to the router Android phones?
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on June 17, 2013, 07:14:41 AM
Link>Welcome! (http://forums.dlink.com/index.php?topic=41537.0)



Internet Service Provider and Modem Configurations

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.

 
Wireless Configurations
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0)

Hello, I am having a similar problem with my DIR-657 wireless connection.

It's A1, 1.01, 11bgn, 20/40, channel 6 (AUTO), TKIP and AES, cable modem.

I don't use the wireless connection, but my family members are having trouble connecting/staying connected.

If I reboot the router I can connect, but eventually devices are dropped, and won't reconnect without another reboot.

I will have to test how long connections are lasting, but I've been able to connect phones, ipad, kindle, wii, tv, and have had the same problem with all devices.

I will try some of the suggestions in this thread, but it will take some time as I am just learning.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on June 19, 2013, 07:07:22 AM
http://forums.dlink.com/index.php?topic=54204.0 (http://forums.dlink.com/index.php?topic=54204.0)

Sorry, but the DIR-657 is my only router.  Have you tried connecting an Android device to your DIR-657 yet?  Android + DIR-657 + Mode N + AES seems to be a common theme for failures.  And I also appreciate your assistance.

Did D-Link mention anything about the IPv6 issue?
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: JDW on June 20, 2013, 08:35:55 AM
Well, I got some information regarding the 657. New FW is to be released soon, no mention of what it fixes however I presume it in regards to WiFi and probably Samsung and or Motorola client device operation with the 657. Bad news is is that they are not going to do anything about IPv6 operation since the 657 is headed for EOL from what they say.  Undecided Sorry to be the bearer of bad news. I personally feel that the 657 didn't get enough TLC during it's life span. It was said that if IPv6 users need help with the 657, to call in to D-Link support and get a solution, weather that be a FW fix or maybe something else, I don't know. So please contact D-Link support directly on the phone. Ask for level 2 or 3 or higher support I would recommend.

It has been a good router, for me at least. I presume the WiFi issues seen are isolated to some specific client products and I'm hoping that D-Link will address them before they officially stop development.

Please be patient while we wait on the next FW build. I'm keeping an eye on it's arrival. The new FW should include the Samsung issue seen and was mentioned that this effects this model router, the 655 and 825 series. The 655 Rev A has now been fixed and FW was released. I presume Rev B could see a release as well. I haven't seen anything for the 825 yet.

I'll keep everyone posted.
Thank you for the update.  Hopefully they'll get mode N working for those of us who are having issues.  That's too bad about IPv6 though, especially since it's working on Rev 1.01 firmware.

By asking us to call D-Link support, are you implying they may issue another FW release if enough people bring up the IPv6 issue?
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on June 20, 2013, 08:45:35 AM
Nope.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: kzelwood on June 20, 2013, 04:37:36 PM
Hello, thanks for the replies. I switched to g only, and haven't dropped wireless connection for 2 days.

The phones are both androids. One of the phones is the only device that never had an issue with the router.

I am in Allentown, PA, and have RCN cable internet, Motorola surfboard SB501 modem (I think).

There are cordless phones in the house.

I installed inSSIDer, but haven't figured out how to use it, yet. The Network tab is inactive. Is it because my desktop is not wireless? I will install it on a wireless laptop and see what happens.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on June 20, 2013, 04:41:31 PM
Ya you need to install InSSIDer app on a PC that has wireless abilities.

Seem to be that the 657 and Motorola Androids are not working well on N mode. D-Link is aware of this. I would recommend that you phone contact D-Link support, ask for level 2 or higher support and let them know that you and others are exhibiting this issue with Android phones. Hope any additional information will help push a fix thru.

Keep us posted.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on October 30, 2013, 07:14:35 AM
I have been working with D-Link on testing some betas with other users. Hope a solution will be coming soon. Please be patient.  ;)
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: athrarn on April 07, 2014, 01:32:46 PM

A year later, I have Wifi stability issues with my router. Suddenly a number of my wifi terminals disconnect and get in Status panel of router (On Wireles tab) IP 0.0.0.0

A few minutes after, Wifi of those devices comes back to live. Must be Router, or other devices are having the same problem intermittent.  ??? ??? ??? ???

Any help would be appreciated. ;)

DATA:

Mode Mixed n/g/b
Security WPA-P
WPA Mode = AUTO (WPA or WPA2)
Cipher = AES
GROUP KEY UPDATE INTERVAL 3600

Is DHCP server

HT 20/40 is disabled and channel is 20/40.
WMM Enabled.

Thanks, anyway.
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on April 07, 2014, 01:58:43 PM
A year later, I have Wifi stability issues with my router. Suddenly a number of my wifi terminals disconnect and get in Status panel of router (On Wireles tab) IP 0.0.0.0

A few minutes after, Wifi of those devices comes back to live. Must be Router, or other devices are having the same problem intermittent.  ??? ??? ??? ???

Any help would be appreciated. ;)

DATA:

Mode Mixed n/g/b
Try Mised G and N then test with single mode G and Single mode N.
Security WPA-P
WPA Mode = AUTO (WPA or WPA2)
Try WPA2 Only when using Single mode N.
Cipher = AES
You'll need to use AUTO TPIK and AES if you have Mixed B/G/N modes or Mixed G and N. AES only is not supported on Single mode G or Mixed G and N.
GROUP KEY UPDATE INTERVAL 3600

Is DHCP server

HT 20/40 is disabled and channel is 20/40.
You'll need to enable HT 20/40 when using Mixed All mode or Mixed G and N or Single mode G. IT's not needed for Single N mode.
WMM Enabled.

Test with Short GI disabled
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: athrarn on April 15, 2014, 02:10:16 AM
Changed to Mixed G and N.
Cipher Auto TPIK & AES
and HT 20/40 Enabled...

One week test. I'll be back.

Thanks. ;D ;D

THANK YOU
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on April 15, 2014, 07:31:01 AM
Let us know how it works for you.  ;)

Changed to Mixed G and N.
Cipher Auto TPIK & AES
and HT 20/40 Enabled...

One week test. I'll be back.

Thanks. ;D ;D

THANK YOU
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: rst_gb on December 01, 2014, 06:21:05 AM
Has anybody tried the external antennas mod ?
https://www.youtube.com/watch?v=q7gZ2Ouy3VU

After 9 pages of connectivity issues i believe the problem is the router itself, not the surrounding environment.
 Is there going to be a firmware update for EU, or the firmware is not the solution for the connection problems?
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on December 02, 2014, 03:42:49 PM
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)


Actually there is a problem with the FW and some compatibility problem with some cell phone Mfr and the use of N mode and WPA2. Some users have switched to single G more and use of WPA and TPIK to fix some of there problems.

Unfortunately, this model router has hit a Phased Out Status and will probably not be getting anymore FW updates.

One suggestion to fix the bad FW, would be to disable the 2.4Ghz radio on the 657 and connect up a DAP model wireless AP. Either a 2.4Ghz DAP or a dual band 2.4/5Ghz DAP if users wish to keep the 657 router feature going which do work well.

Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: rst_gb on December 07, 2014, 11:46:27 AM
My HW version is  A1, and my Firmware version is 1.02.
I'm not using any cell phones in my network and still having connection problems with my notebook.
I don't see any point of buying three times more expensive DAP and still using the old device.

I understand that Forum Moderator is not awolled to speak about any hardware changes to any devices.
So I'm asking if someone from the regular users had tried the external antenna mod as in the video:
https://www.youtube.com/watch?v=q7gZ2Ouy3VU
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on December 07, 2014, 09:09:22 PM
Maybe you can be our first. SInce this unit is EOL, im sure your modification information will help others if it works. I personally haven't had any issues with mine. Range is decent for it's design.

IT would have been nice if the person would have installed and displayed actual antennas on the 657 after he was done with the mod.  ::)

This router didn't get a lot of development and use so I presume there maybe nobody that has done the mod thats here on the forums.

Let us know if you do it and how it goes.

My HW version is  A1, and my Firmware version is 1.02.
I'm not using any cell phones in my network and still having connection problems with my notebook.
I don't see any point of buying three times more expensive DAP and still using the old device.

I understand that Forum Moderator is not awolled to speak about any hardware changes to any devices.
So I'm asking if someone from the regular users had tried the external antenna mod as in the video:
https://www.youtube.com/watch?v=q7gZ2Ouy3VU
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: rst_gb on April 07, 2015, 10:44:19 AM
Just retuned this device to the shop and got different brand. Cannot believe that I can still buy it, and all devices are not returend to manufacturer.

Only because of this dir-657 I will never think about of buying any Dlink again   >:(
Title: Re: Is D-Link doing anything about the Wi-Fi stability issues?
Post by: FurryNutz on April 07, 2015, 11:06:37 AM
I wouldn't give your experiences with the 657 meaning that D-Link is entirely bad. They do have some great routers. I have enjoyed most of them. Like most Mfrs there are some bad apples. I like the 645, 655, 810L, 826L, 836L and 868L the best. The 868L is a solid router and well made. The other models are good models as well.

The 657 just didn't get enough development as it was an introduction to the Amply line. It was fairly basic and probably should have more testing with the WiFi drives. Again I didn't much of any issues with it and believe most of the issues where between the WiFi drivers and Android devices at the time. The follow on 645, 827 and 857 of the same line were made better than the 657 was. Give some of the other models a chance. Where ever you bought this router from, maybe tell them that it's no longer being supported and to stock some more up to date newer generation routers from D-link.

And maybe next time you can go thru some troubleshooting step to see where the real problem maybe. Sometimes it's not always the routers fault.
Also has a suggestion, turn OFF the wifi radios on the 657 and install a wifi AP or a different DIR series router that has been configured for this:
How to extend network without AP Mode using a Router (http://forums.dlink.com/index.php?topic=53250.msg202549#msg202549)
The wifi radio maybe faulty on the 657 however doesn't mean the rest of the router is. I do this all the time with my routers.

Good Luck.
Just retuned this device to the shop and got different brand. Cannot believe that I can still buy it, and all devices are not returend to manufacturer.

Only because of this dir-657 I will never think about of buying any Dlink again   >:(