D-Link Forums

D-Link Wireless Routers for Home and Small Business => DIR-882 => Topic started by: tom19693 on February 27, 2019, 11:25:59 AM

Title: Limited connection network status
Post by: tom19693 on February 27, 2019, 11:25:59 AM
Model Name: DIR-882   Hardware Version: A1   Firmware Version: 1.11

Recently purchased the DIR-882 and im yet to connect to the internet using it. Im trying to connect with pppoe using all the settings my ISP provided (which work fine on 2 other routers), but im stuck with status "Limited Connection" but cannot access anything.

(https://i.imgur.com/RViuGGM.png)

Ive tried changing from static to dynamic IP which makes no difference, also tried changing a few other setting which hasn't helped. I've also factory reset and reinstalled the v1.11 firmware then factory reset again.

system log is mainly the below repeated

2018-07-03 20:13:41 [RC]: Current Wan interface is eth3 , mode is pppoe
2018-07-03 20:13:44 pppoe-relay[29132]: PADO packet from 84:26:2b:a1:ca:56 on interface eth3 does not have Relay-Session-Id tag
2018-07-03 20:13:44 pppoe-relay[29132]: PADS packet from 84:26:2b:a1:ca:56 on interface eth3 does not have Relay-Session-Id tag
2018-07-03 20:13:48 [RC]: Wan(ppp0) connect Success , Current Wan ip is xxx.xxx.xxx.xxx
2018-07-03 20:13:48 [UPNP]: WPS listening on port 8888
2018-07-03 20:13:50 [UPNP]: Can't find in which sub network the client is
2018-07-03 20:13:50 [UPNP]: Can't find in which sub network the client is
2018-07-03 20:13:52 ipsec_setup: ...Openswan IPsec stopped
2018-07-03 20:13:53 [RC]: Wan(ppp0) Disconnect
2018-07-03 20:13:53 ipsec_setup: ...Openswan IPsec stopped
2018-07-03 20:13:53 [RC]: Wan(ppp0) Disconnect
2018-07-03 20:13:53 ipsec_setup: ...Openswan IPsec stopped
2018-07-03 20:13:54 [RC]: Current Wan interface is eth3 , mode is pppoe
2018-07-03 20:13:58 pppoe-relay[8754]: PADO packet from 84:26:2b:a1:ca:56 on interface eth3 does not have Relay-Session-Id tag
2018-07-03 20:13:58 pppoe-relay[8754]: PADS packet from 84:26:2b:a1:ca:56 on interface eth3 does not have Relay-Session-Id tag
2018-07-03 20:14:02 [RC]: Wan(ppp0) connect Success , Current Wan ip is xxx.xxx.xxx.xxx
2018-07-03 20:14:02 [UPNP]: WPS listening on port 8888
2018-07-03 20:14:03 [UPNP]: Can't find in which sub network the client is
2018-07-03 20:14:04 [UPNP]: Can't find in which sub network the client is
2018-07-03 20:14:05 [UPNP]: Can't find in which sub network the client is
2018-07-03 20:14:06 ipsec_setup: ...Openswan IPsec stopped
2018-07-03 20:14:07 [RC]: Wan(ppp0) Disconnect
Title: Re: Limited connection network status
Post by: FurryNutz on February 27, 2019, 12:11:57 PM
Link>Welcome! (http://forums.dlink.com/index.php?topic=49573.0)


Internet Service Provider and Modem Configurations
Title: Re: Limited connection network status
Post by: GreenBay42 on February 27, 2019, 01:00:51 PM
I edited out your WAN IP address. You don't need to advertise that :)

Reboot the modem. Not sure I have ever seen the limited connection status before. I will ask a tech.
Title: Re: Limited connection network status
Post by: tom19693 on February 27, 2019, 02:10:32 PM
Quote from: GreenBay42 on February 27, 2019, 01:00:51 PM
Reboot the modem.

I've rebooted a few times. Also factory reset and reinstalled firmware.

Thanks
Title: Re: Limited connection network status
Post by: GreenBay42 on February 27, 2019, 02:26:34 PM
And still getting the limited connection?  I have asked a few techs and they said they have never seen that status. Very strange.

Who is your ISP?

What modem do you have?

Region - UK?
Title: Re: Limited connection network status
Post by: tom19693 on February 28, 2019, 03:11:55 AM
Quote from: GreenBay42 on February 27, 2019, 02:26:34 PM
And still getting the limited connection?

yes

Quote from: GreenBay42 on February 27, 2019, 02:26:34 PM
Who is your ISP?

What modem do you have?

Region - UK?

Yes UK, I get openreach (BT) FTTP which comes into a ONT like the image below. (The box on the right is a battery backup)

The model name EchoLife HG8110H-20

(https://www.ispreview.co.uk/wp-content/gallery/cache/3585__500x550_fttp_ont_and_bbu_open_lid_openreach.jpg)
Title: Re: Limited connection network status
Post by: FurryNutz on February 28, 2019, 06:44:03 AM
Has a LAN cable been swapped between the ONT and the 882?
Has a factory reset been performed on the 882 and setup from scratch. Walk thru the setup wizard while the router is connected to the ONT?
Title: Re: Limited connection network status
Post by: tom19693 on February 28, 2019, 01:54:38 PM
OK so I got it working.

The problem is something to do with IPv6. If i set IPv6 to 'Local Connectivity Only' everything works fine. As soon as I change the setting to anything else the internet disconnects. I'll just leave IPv6 disabled.

Thanks for the help
Title: Re: Limited connection network status
Post by: GreenBay42 on February 28, 2019, 01:56:14 PM
Thanks for the update and glad it worked out.
Title: Re: Limited connection network status
Post by: FurryNutz on February 28, 2019, 02:16:58 PM
Do you have IPv6 support natively from your ISP?

Quote from: tom19693 on February 28, 2019, 01:54:38 PM
OK so I got it working.

The problem is something to do with IPv6. If i set IPv6 to 'Local Connectivity Only' everything works fine. As soon as I change the setting to anything else the internet disconnects. I'll just leave IPv6 disabled.

Thanks for the help