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Author Topic: Push Notifications Stopped Again on IOS  (Read 1979 times)

DaDDz

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Push Notifications Stopped Again on IOS
« on: January 12, 2018, 10:24:14 AM »

I've stopped getting push notifications from all cameras since morning of 1/11/18.  Email alerts still coming.  Assuming a server issue again?  Did all the usual, restart/reboot.  Called support (Canada) to report it.  Not aware of any issues but will test it out.  Anyone else?
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GreenBay42

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Re: Push Notifications Stopped Again on IOS
« Reply #1 on: January 12, 2018, 10:33:58 AM »

What version of iOS? (They will ask). 

I will let tech support know.  I haven't heard of any issues in the US lately.
« Last Edit: January 12, 2018, 10:40:44 AM by GreenBay42 »
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DaDDz

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Re: Push Notifications Stopped Again on IOS
« Reply #2 on: January 12, 2018, 10:56:43 AM »

What version of iOS? (They will ask). 

I will let tech support know.  I haven't heard of any issues in the US lately.

I told them, 11.2.1.  11.2.2 is out.  I may update and see if that helps.
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FurryNutz

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Re: Push Notifications Stopped Again on IOS
« Reply #3 on: January 30, 2018, 04:05:30 PM »

Any status on this?  ???

What version of iOS? (They will ask). 

I will let tech support know.  I haven't heard of any issues in the US lately.

I told them, 11.2.1.  11.2.2 is out.  I may update and see if that helps.
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DaDDz

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Re: Push Notifications Stopped Again on IOS
« Reply #4 on: January 31, 2018, 03:46:34 AM »

Any status on this?  ???

What version of iOS? (They will ask). 

I will let tech support know.  I haven't heard of any issues in the US lately.

Sorry, was resolved on their end a couple days later.

I told them, 11.2.1.  11.2.2 is out.  I may update and see if that helps.
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FurryNutz

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Re: Push Notifications Stopped Again on IOS
« Reply #5 on: January 31, 2018, 05:34:15 AM »

Glad it got fixed.

I'm now on iOS v11.2.5.
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FurryNutz

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Re: Push Notifications Stopped Again on IOS
« Reply #6 on: January 31, 2018, 09:04:30 AM »

There's a new MDL app available for iOS:
http://forums.dlink.com/index.php?board=597.0

Works better than the Lite app I think.
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varsham1

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Re: Push Notifications Stopped Again on IOS
« Reply #7 on: March 15, 2018, 05:40:53 AM »

mydlink Lite app had been running perfectly fine on my iPhone 7 when it was on iOS 10 however as today I have upgraded to the latest iOS 11.3 whenever I will now open the app it is only loading a blank screen on the start up and crashes itself after few seconds. Any idea how do I get it working again?
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FurryNutz

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Re: Push Notifications Stopped Again on IOS
« Reply #8 on: March 15, 2018, 08:33:33 AM »

Try deleting the app from the phone, reboot the phone, then re-install.

May have to wait for an update to the app.

mydlink Lite app had been running perfectly fine on my iPhone 7 when it was on iOS 10 however as today I have upgraded to the latest iOS 11.3 whenever I will now open the app it is only loading a blank screen on the start up and crashes itself after few seconds. Any idea how do I get it working again?
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DaDDz

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Re: Push Notifications Stopped Again on IOS
« Reply #9 on: March 16, 2018, 09:51:42 AM »

Push notifications stopped again yesterday on all cameras, IOS 11.2.6.  Did the usual, reboot cameras, reboot phone, turn off/on notifications. 
Same as two weeks ago.  Got a call from support then saying to delete the app and reinstall.  That fixed it on all phones.  Did that this time, no success. Obviously there's a bug with mydlink lite and ios that entered maybe in the last update 3.8.5?  Shouldn't have to delete the app to fix a problem.  Happening regularly now. 
I installed the new app mydink Home and it works, sending push notifications.  Are they migrating to this one?
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GreenBay42

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Re: Push Notifications Stopped Again on IOS
« Reply #10 on: March 17, 2018, 08:54:35 AM »

Yes the mydlink app will be replacing the mydlink Lite app. There will still be support and updates for Lite for a while.
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