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Author Topic: Weird - mydlink View-NVR app - cameras appear to be on but screen is black HELP!  (Read 1438 times)

sandraj

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OK, this is a first.  The app has worked fine up until now.  When I open mydlink View-NVR on either the iPad or iPhone all the screens are gray and I can't see anything...  When I log into mydlink lite i can see that each camera is operating and nothing is blocking the view.  Help!

This is my view (if I've inserted the photo right) .
[/url]My current dlink view - NVR by




ugh - problems inserting image.   :D
« Last Edit: January 06, 2018, 07:34:53 PM by sandraj »
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FurryNutz

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What FW version is currently loaded on the NVR-202L?
What version of the app do you have loaded?
What phone OS are you using?

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sandraj

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What FW version is currently loaded on the NVR-202L?
What version of the app do you have loaded?
What phone OS are you using?

Hi there! 
I'm having problems with the FW on the NVR, I'm at home and don't have access. 
I'm using the latest version of the app, 1.06.03
IOS 11.2.1 iPhone & iPad are both up to date
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FurryNutz

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Need to check FW version on the NVR. IS there someone who has access to the NVR?
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Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
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sandraj

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Need to check FW version on the NVR. IS there someone who has access to the NVR?

Hi there.  I just looked on the device - It says:

H/W Ver a1
F/W Ver 1

I'm the only one who has access to it.  It just started doing this the other day.  Prior to that I could see all 4 cameras clearly.
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FurryNutz

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Something you might want to contact mydlink support and ask them about...
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sandraj

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Something you might want to contact mydlink support and ask them about...

I'll do that.  THANKS for your help!
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FurryNutz

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Let us know how it goes.
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Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
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