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Author Topic: f/w 2.04.03 - very strange stuff going on?  (Read 885 times)

RYAT3

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f/w 2.04.03 - very strange stuff going on?
« on: November 21, 2017, 09:54:41 PM »


I am at 2 client sites that I installed last year.  They are both behaving in the same way.  (I won't be able to verify my setup until next week to see if I have this strangeness).

I'll test with Windows 7 tomorrow.

But - on 2 different DNR202Ls with 2 different Windows 10 laptops - the text of names of things look strange almost every where.
The playback MONTH list is "undefined".

Can someone verify if they see anything like this?

here is the "FwUpdate" screen showing version:

Things wrong: "FwUpdate"? "displayandlang"? "eventsettings"?  the list goes on and on.


https://www.screencast.com/t/pPctmIqk0

here is the playback screen that is on both systems , each month is "undefined".  You can select them and get to a month, it's in some order.

Other things wrong? "camList channel", "setup td starttime", "setup td endtime" ?   huh?

https://www.screencast.com/t/lAqGr2xzx


Has some sort of Windows 10 update or IE update broken something?

Both Win10 machines are upto date on regular path, one home edition and one pro.

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GreenBay42

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Re: f/w 2.04.03 - very strange stuff going on?
« Reply #1 on: November 22, 2017, 07:15:21 AM »

Does this happen with other browsers?  What is the IE version you are using? I assume the same on both machines.

I will have a tech look at it. Any recent firmware updates you have applied?


I am still waiting for a response regarding your code 16 issue from the other day.
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RYAT3

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Re: f/w 2.04.03 - very strange stuff going on?
« Reply #2 on: November 22, 2017, 08:00:18 AM »

Does this happen with other browsers?  What is the IE version you are using? I assume the same on both machines.

I will have a tech look at it. Any recent firmware updates you have applied?

I am still waiting for a response regarding your code 16 issue from the other day.

Running the same and latest f/w from july 2016 for dnr-202l that I am aware of.
IE version 11, all latest updates in both Win7(just test) and Win10.

Chrome and Edge both display the same screens (but you can't view the images).

Hopefully FurryNutz can confirm if his is also acting in this manner.  I won't be able to access mine until next week to confirm if that one is also odd.
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RYAT3

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Re: f/w 2.04.03 - very strange stuff going on?
« Reply #3 on: November 22, 2017, 08:02:04 AM »

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GreenBay42

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Re: f/w 2.04.03 - very strange stuff going on?
« Reply #4 on: November 22, 2017, 08:55:12 AM »

I am posting a security patch right now - 2.05.01. See if maybe that fixed it. If it is happening on multiple browsers, it must be a firmware issue. Now I know these technically are not supported in Windows 10 so I don't know if that is the issue.
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RYAT3

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Re: f/w 2.04.03 - very strange stuff going on?
« Reply #5 on: November 22, 2017, 08:55:48 AM »

Also on win 7.
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GreenBay42

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Re: f/w 2.04.03 - very strange stuff going on?
« Reply #6 on: November 22, 2017, 09:06:49 AM »

Hmmm you will probably have to reflash the firmware. Not sure what would cause the text to do that, especially on 2 devices. Very strange. Techs will test today to see if they get the same results.
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FurryNutz

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Re: f/w 2.04.03 - very strange stuff going on?
« Reply #7 on: November 22, 2017, 10:00:58 AM »

Not seeing this on my OSX Mac Book Pro using Safari. Month list appears correctly as well as the Maintenance menu listing.

Clear out browser caches before accessing the UI. Be sure your view mode isn't zoomed. Try IE11 compatibility mode.
Try FF Browser to see if same thing happens.

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RYAT3

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Re: f/w 2.04.03 - very strange stuff going on?
« Reply #8 on: November 22, 2017, 10:19:35 AM »

Hmmm you will probably have to reflash the firmware. Not sure what would cause the text to do that, especially on 2 devices. Very strange. Techs will test today to see if they get the same results.

Thanks GreenBay42 and FurryNutz.

The new F/W flash worked (maybe reflashing 2.04.03 would have worked too), everything looks normal again. Display languages now shows the list instead of "displaylanguage".

The F/W process was a little scary.  Nothing happened other than this screen, but I waited for the device to reconnect and start recording after a few minutes and beeps.

During f/w update: https://www.screencast.com/t/PuPFjyop7n

After f/w: https://www.screencast.com/t/piv4CJ5zdZ

months list is back: https://www.screencast.com/t/14ZOqwzw
text and language back to proper information: https://www.screencast.com/t/evoyxP9APCzM

I'll flash the other one soon.
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FurryNutz

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Re: f/w 2.04.03 - very strange stuff going on?
« Reply #9 on: November 22, 2017, 10:24:13 AM »

I would have cleared all browser caches and tried FF before upgrading however seems to have worked for your case. Maybe a full power OFF and back on cold have been good as well.

 I'll keep and eye on mine.
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GreenBay42

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Re: f/w 2.04.03 - very strange stuff going on?
« Reply #10 on: November 22, 2017, 10:30:58 AM »

Techs tested and could not replicate it. Glad it got resolved. Very strange though happening on 2 units.
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FurryNutz

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Re: f/w 2.04.03 - very strange stuff going on?
« Reply #11 on: November 22, 2017, 10:58:30 AM »

I'm thinking it may have been a browser issue.
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RYAT3

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Re: f/w 2.04.03 - very strange stuff going on?
« Reply #12 on: November 22, 2017, 11:07:29 AM »


Tried Edge/Chrome on Win10 laptop, and IE 11 on 2 different win10 laptops, and IE 11 on win7 desktop.  The one site was only win10 laptop, so I couldn't have infected anything with my laptop.

I can't wait to try my DNR202L next week with this laptop.

Maybe BaMoh will chirp in at some point.   ::)
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FurryNutz

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Re: f/w 2.04.03 - very strange stuff going on?
« Reply #13 on: November 22, 2017, 11:09:28 AM »

Interesting.

When you go to the next one, do a full power OFF and back on and clear out all browser caches before access the UI. Try Compatibility mode on IE11 and test FF and let us know what you find. Before upgrading.  ;)
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RYAT3

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Re: f/w 2.04.03 - very strange stuff going on?
« Reply #14 on: November 22, 2017, 04:20:44 PM »

Cleared ie11 browser stuff.
Tried compatibility mode.
Tried edge.
Unplugged from power and plugged back in.

Nothing worked. 

Installed 2.04.03 overtop itself. Back to normal
Installing 2.05.01 now.
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