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Author Topic: Can't play games online  (Read 1409 times)

Kellir

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Can't play games online
« on: November 21, 2017, 12:14:27 PM »

Hello everybody,

I have a DIR-842 router but it doens't let me play online games, Internet works fine and i'm able to download stuff at a good speed. But I can't seem to connect to game servers.
Anyone can help me with this ? I'm new at router stuff so I hope someone can help me.

Thanks,
greetings Kellir
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GreenBay42

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Re: Can't play games online
« Reply #1 on: November 21, 2017, 12:17:38 PM »

What modem do you have?

Is it all games or certain games? What games?

Playing on PC or console?
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FurryNutz

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Re: Can't play games online
« Reply #2 on: November 21, 2017, 12:25:57 PM »

Link>Welcome!

  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?

Hello everybody,

I have a DIR-842 router but it doens't let me play online games, Internet works fine and i'm able to download stuff at a good speed. But I can't seem to connect to game servers.
Anyone can help me with this ? I'm new at router stuff so I hope someone can help me.

Thanks,
greetings Kellir
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Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

Kellir

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Re: Can't play games online
« Reply #3 on: November 21, 2017, 12:30:13 PM »

Okay just tried other game and that one does work so its another game that doesn't work on router,
I don't know the modem, I have internet from a school couse i'm the caretaker of the school.

Firmware version is 2.02

I can play the game when I set my mobile phone as a hotspot with 4G
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FurryNutz

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Re: Can't play games online
« Reply #4 on: November 21, 2017, 12:32:12 PM »

Possible game being blocked by school IT dept?
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Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

Kellir

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Re: Can't play games online
« Reply #5 on: November 21, 2017, 12:36:20 PM »

Don't think so, the game isn't that well known,  and its on steam, other game on steam does work.

Region, Belgium
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FurryNutz

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Re: Can't play games online
« Reply #6 on: November 21, 2017, 12:40:04 PM »

Might contact the game Mfr for more help and information.

Is this game played via Browser or is it an actual installed game?
Game console or PC?
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Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

GreenBay42

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Re: Can't play games online
« Reply #7 on: November 21, 2017, 12:40:20 PM »

Some games may require ports to be opened.

To test, put the router in DMZ to the ip address of your computer running the game. If it works, then we know it is a port issue.

http://support.dlink.com/FAQView.aspx?f=UjNFopYN42lVYV7%2bgD1ffA%3d%3d
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FurryNutz

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Re: Can't play games online
« Reply #8 on: November 21, 2017, 12:42:21 PM »

Need to check ISP modem for NAT as well. Opening ports may not help if there is another router in front of the DIR router.  ::)
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Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
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Kellir

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Re: Can't play games online
« Reply #9 on: November 21, 2017, 01:03:44 PM »

Its an installed PC game, and with DZM mode it still doen't start. It keeps saying server are closed (Servers aren't closed cause on hotspot mobile internet it does work. Can I check if there is ISP modem for NAT from here ?

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FurryNutz

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Re: Can't play games online
« Reply #10 on: November 21, 2017, 01:05:51 PM »

if you have access the the DIR series router, check on the main page under Internet. Let us know if you see a 192 or 172 or 10. IP address for the WAN or Internet address coming from the ISP modem. If its a ##.##.###.### address then you should be ok and the modem doesn't have a router built in.

Sems that if one game is working and this other one isn't, maybe a game configuration or something on the PC maybe blocking this one game.
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Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

Kellir

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Re: Can't play games online
« Reply #11 on: November 21, 2017, 01:12:50 PM »

if you have access the the DIR series router, check on the main page under Internet. Let us know if you see a 192 or 172 or 10. IP address for the WAN or Internet address coming from the ISP modem. If its a ##.##.###.### address then you should be ok and the modem doesn't have a router built in.

Sems that if one game is working and this other one isn't, maybe a game configuration or something on the PC maybe blocking this one game.

it starts with a 10 but its more like xx.x.x.x
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FurryNutz

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Re: Can't play games online
« Reply #12 on: November 21, 2017, 01:14:44 PM »

ok, 10 is a private IP address...I believe the DIR is behind a router already...the Gateway IP address similar?
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Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

Kellir

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Re: Can't play games online
« Reply #13 on: November 21, 2017, 01:16:33 PM »

yeah, is there a way to solve that problem ?
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FurryNutz

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Re: Can't play games online
« Reply #14 on: November 21, 2017, 01:25:28 PM »

You would need to put the DIR router in to the ISP Modem/Routers DMZ. I presume the modem/router combo is maintained by the IT dept?
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Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting
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