• September 22, 2018, 08:11:30 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Push Notifications Stopped IOS Again  (Read 2186 times)

DaDDz

  • Level 2 Member
  • **
  • Posts: 55
Push Notifications Stopped IOS Again
« on: October 05, 2017, 10:30:45 AM »

Push notifications have stopped again on all cameras (5010l,5020l,522l,2670l) Nothing since approx 8:00AM today. iPhone 6s IOS 11 updated.  Rebooted everything, no luck.
Logged

GreenBay42

  • Administrator
  • Level 8 Member
  • *
  • Posts: 1329
Re: Push Notifications Stopped IOS Again
« Reply #1 on: October 05, 2017, 10:38:23 AM »

Verify push notifications are turned on in the mydlink lite app. I went to mine the other day and 3 of my cameras were unchecked for some reason.

Testing was done yesterday with mydlink lite and iOS 11 (it all worked). I will have a tech test and report it.
Logged

GreenBay42

  • Administrator
  • Level 8 Member
  • *
  • Posts: 1329
Re: Push Notifications Stopped IOS Again
« Reply #2 on: October 05, 2017, 10:45:56 AM »

Just talked to a tech with multiple cameras and iOS 11. He is not getting notifications either. They will notify the mydlink team.

I have android and everything works.
Logged

DaDDz

  • Level 2 Member
  • **
  • Posts: 55
Re: Push Notifications Stopped IOS Again
« Reply #3 on: October 05, 2017, 11:07:43 AM »

Just talked to a tech with multiple cameras and iOS 11. He is not getting notifications either. They will notify the mydlink team.

I have android and everything works.

Figured it was an IOS issue.  IOS 11 updated a couple days ago to 11.0.2.  Called it in anyway to Canada support.  Thanks for the update.
Logged

GreenBay42

  • Administrator
  • Level 8 Member
  • *
  • Posts: 1329
Re: Push Notifications Stopped IOS Again
« Reply #4 on: October 05, 2017, 12:11:33 PM »

Can you remote view video with 11.0.2?

Actually the tech is now getting notifications and able to remote view in 11.0.2.
Logged

GreenBay42

  • Administrator
  • Level 8 Member
  • *
  • Posts: 1329
Re: Push Notifications Stopped IOS Again
« Reply #5 on: October 05, 2017, 02:07:12 PM »

Had 2 different uses who updated to 11.0.1 and then 11.0.2 that stopped receiving notifications reinstall the mydlink app and then reboot the phone. This seemed to have fixed the issue.
Logged

DaDDz

  • Level 2 Member
  • **
  • Posts: 55
Re: Push Notifications Stopped IOS Again
« Reply #6 on: October 05, 2017, 02:42:36 PM »

Had 2 different uses who updated to 11.0.1 and then 11.0.2 that stopped receiving notifications reinstall the mydlink app and then reboot the phone. This seemed to have fixed the issue.

i was getting them ok with 11.0.2, installed two days ago.  They seem to be back now intermittently, although lagged by 30-60 seconds when normal is 1-3sec.  Might still be a server issue.  Will try a reinstall to see if it stabilizes.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 45772
  • D-Link Global Forum Moderator
    • New DIR-890L Router with SmartConnect™ Technology
Re: Push Notifications Stopped IOS Again
« Reply #7 on: October 15, 2017, 12:03:34 PM »

Any status on this?

Logged
"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!

DaDDz

  • Level 2 Member
  • **
  • Posts: 55
Re: Push Notifications Stopped IOS Again
« Reply #8 on: October 15, 2017, 12:35:32 PM »

Any status on this?

Sorry, it seem to resolve within the next day or two and has been fine since.  Although a week later support called me to say they were still working on the issue.  So maybe it was still affecting some users?
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 45772
  • D-Link Global Forum Moderator
    • New DIR-890L Router with SmartConnect™ Technology
Re: Push Notifications Stopped IOS Again
« Reply #9 on: October 15, 2017, 01:58:41 PM »

Seem some connections issues however mostly with newer recent iOS versions.
Logged
"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 45772
  • D-Link Global Forum Moderator
    • New DIR-890L Router with SmartConnect™ Technology
Re: Push Notifications Stopped IOS Again
« Reply #10 on: January 31, 2018, 09:07:44 AM »

There's a new MDL app available for iOS/Android:
http://forums.dlink.com/index.php?board=597.0
« Last Edit: January 31, 2018, 10:03:29 AM by GreenBay42 »
Logged
"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!