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Author Topic: Not receiving notifications on Android 6.0 with DCH-S150  (Read 2432 times)

JimboBigbelly

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Not receiving notifications on Android 6.0 with DCH-S150
« on: March 08, 2016, 03:14:46 PM »

Hi

I just purchased a new S150 and set it up with no problems.  It is working well, except that I can't get notified through the mydlink home app when the phone is locked and there is motion.  I see the last detection time is correct, but no sound or buzzing.  I checked the app status and it says notifications are on, andt when I check the app notifications under Sound and Notification, I have "app peeking" on and notification is enabled.  Under Settings/apps I see mydlink home's notifications are "normal".

Any thoughts?

By the way, does anyone get notifications using the mydlink home app?  or is there another app?

Using Wireshark, I see my S150 periodically reporting to IP address 224.0.0.251 a membership report.
Using Wireshark, when I start the dlink Home app and select the S150, I see 2 MDNS packets sent to the same membership IP address 224.0.0.251 a 344 byte packet standard query response, a D-Link HNAP service and a 97 byte packet standard query response "QM" question.

When I do some motion in front of the S150, no packets are sent.  The only time packets are sent by the S150 is when I open the mydlink Home app.  Then the packets are sent and the time of motion detected is updated on my phone.

I'm thinking the android app is not enabling the S150 to do the push when motion is detected.  So I'm thinking there must be another app, because according to the review in PC Mag http://www.pcmag.com/article2/0,2817,2470505,00.asp it was working in Oct 2014.

« Last Edit: March 11, 2016, 02:31:01 PM by JimboBigbelly »
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JimboBigbelly

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Re: Not receiving notifications on Android 6.0 with DCH-S150
« Reply #1 on: March 14, 2016, 04:25:37 PM »

I received some answers from D-link support.  The enable/disable notifications is not in the s150 app, it is in the Home app.  So to disable/enable notifications, you have to go to the mydlink Home app from your apps screen and on the first page that comes up, you set this feature here.  Here are the instructions from D-link support:

Step 1: Open mydlink home app and sign in to your account
Step 2: On the top right, tap the "triangle" like icon
Step 3: Add a new action. Set a trigger and a responder
Step 4: Make sure that the Action is active or enabled
 
Please make sure that notification for the app is enabled on your phone notification settings.

So when you want to enable/disable the audio/buzzing in your phone, you have to do it from the home app, not from the S150 sub-page app.  A little confusing, IMHO.  When you turn off Motion Detection in the S150 app, you do not disable the motion detection notifications.  They continue to ring/buzz your phone, and put up a message "motion was detected".  The message is confusing, when you've set Motion Detection to "off".

It is interesting to note that the notifications are not IP based.  When notifications are enabled and there is motion detected by the S150, no packets are sent.  So it must be operating over cellular network to send the notifications. 

It's nice to know the response from D-link support came quite fast and was accurate.
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FurryNutz

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Re: Not receiving notifications on Android 6.0 with DCH-S150
« Reply #2 on: May 04, 2016, 07:21:26 AM »

Thanks for posting your experiences and feed back. Hope it helps future users.
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