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Author Topic: Sensor is now offline but connected to wireless.  (Read 2924 times)

Artoo

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Sensor is now offline but connected to wireless.
« on: November 13, 2015, 07:16:39 AM »

Sensor is offline in App and gone on homepage.

Sensor is connected to my wireless – can ping both devices (two 150S).
And no, I don’t want to do a reset. I have not done anything so this error must be related to DLINK.
Oh what a pain, first all the trouble with the 935L and now this.

What to do?

Regards

« Last Edit: November 13, 2015, 07:20:41 AM by Artoo »
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FurryNutz

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Re: Sensor is now offline but connected to wireless.
« Reply #1 on: November 13, 2015, 07:28:35 AM »


What Mfr and model is the main host router?
What wireless modes are you using?
  • Any other WiFi routers in the area that maybe causing interferences? Link> Use a WiFi Scanner to find out. How many?

Try this as well:
I just solved this issue and it seems that you have to re-install your unit.

I started the new unit guide in the app and  pressed the reset button on my Motion detection until it re-initializes, do the WPS bonding and THEN it started to update the firmware thru the app.

Works fine now but in app upgrade didn't seem to work.

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Artoo

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Re: Sensor is now offline but connected to wireless.
« Reply #2 on: November 13, 2015, 07:57:32 AM »

There is nothing wrong with my wireless system - both 150S have connected to my wireless just fine - I can ping both devices.

AND: One 150S (It was "armed") is actually sending me notifications when movement is detected so this is sometyhing in the systems of DLINK.  Now I simply cannot disarm this 150S.





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FurryNutz

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Re: Sensor is now offline but connected to wireless.
« Reply #3 on: November 13, 2015, 07:59:09 AM »

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.
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Artoo

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Re: Sensor is now offline but connected to wireless.
« Reply #4 on: November 13, 2015, 08:03:11 AM »

Ok. Thanks.
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Artoo

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Re: Sensor is now offline but connected to wireless.
« Reply #5 on: November 16, 2015, 01:22:07 PM »

I tried updating the APP, from the Google Play Store and now I get this:

"failed to obtain ssl socket" when I to login".



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FurryNutz

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Re: Sensor is now offline but connected to wireless.
« Reply #6 on: November 16, 2015, 01:24:58 PM »

Can you check with any other wifi devices to see if you can get it working?
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"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!