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Author Topic: dcs-5009l resets itself randomly  (Read 2154 times)

traverse

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dcs-5009l resets itself randomly
« on: September 19, 2015, 01:44:31 AM »

I just updated my dcs-5009l camera with ver 1.06 of the firmware and camera resets itself randomly.
It will just reset for no reason anywhere from 2 hours to about 45 minutes.  It's been doing it all day.
Needless to say, once it does the reset the camera is not view able thru the d-link website.

Prior to the update, firmware ver 1.04, it would reset itself about every two days.

Any ideas?

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FurryNutz

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Re: dcs-5009l resets itself randomly
« Reply #1 on: September 23, 2015, 07:23:34 AM »

Link>Welcome!

  • What region are you located?

What a factory reset performed before and after the FW update then setup from scratch?

I recommend using a Static IP address ON the DCS set to 192.168.#.59 or .90.
What Mfr and model is the main host router?
What wireless modes are you using?
What is the distance between the Camera and the main host router?
« Last Edit: September 25, 2015, 10:15:48 AM by FurryNutz »
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Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
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traverse

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Re: dcs-5009l resets itself randomly
« Reply #2 on: September 25, 2015, 10:24:28 AM »

dcs-5009l  hw ver A1
software version 1.06 now (have had similar resetting problem at all levels of s/w up to this point but nothing this frequent)
located in michigan

router is pace plc., model 5031NV-030, isp at&t
wireless mode : WPA-PSK (TKIP)/WPA2-PSK (AES)   
Connection Type   Wireless (802.11)
IP Address   192.168.1.68
IP Address Allocation   DHCP

distance between router and dcs is about 4 feet
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FurryNutz

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Re: dcs-5009l resets itself randomly
« Reply #3 on: September 27, 2015, 10:13:30 AM »

Can you set WPA2/AES only on the router?
Try manual channel 1, 6 or 11?
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Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
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traverse

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Re: dcs-5009l resets itself randomly
« Reply #4 on: September 28, 2015, 02:11:41 AM »

using channel 1 now.
No not an option for WPA2-PSK (AES)  only.
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FurryNutz

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Re: dcs-5009l resets itself randomly
« Reply #5 on: September 28, 2015, 07:09:36 AM »

Ensure uPnP and uPnP Port Forwarding is enabled as well ON the camera. Keep us posted.
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Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
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