Link>
Welcome!- What Hardware version is your router? Look at sticker under the router case.
- Link>What Firmware version is currently loaded? Found on the routers web page under status.
- What region are you located?
Internet Service Provider and Modem ConfigurationsBe sure to set the Connection Type on the router to DHCP under Setup/Internet/Manual.
- What ISP Modem service link speeds UP and Down do you have?
- Check cable between Modem and Router, swap out to be sure. Link> Cat6 is recommended.
- Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values
I recommend that you have your ISP check the cabling going to the ISP modem, check signal levels going to the ISP modem. For DSL or Fiber service lines, ensure that the ISP is using good working phone or cable lines to the DSL modem and that the phone lines are filtered correctly. For cable Internet,
RG-6 coaxial cable is needed, not
RG-59. Check for t.v. line splitters and remove them as they can introduce noise on the line and lower the signal going to the ISP modem. I recommend having the ISP service physically check the lines going from the out side to the ISP modem. Connecting to the ISP modem could result in a false positive as the signal to the modem could be just enough to that point then adding on a router, could see problems. The router operation is dependent upon getting good data flow from the ISP modem and the modem is dependent upon getting good signal from the ISP Service.
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Topic: DIR-836L Goes into on-demand connection (Read 3323 times)