I have searched the board for answers first, and saw people with the same problem....but no post as to how they resolved it.
I bought two DCS-930L cameras, and both are having the same problem. I upgraded the firmware per one suggestion, but no difference.
I am going thru the setup wizard with ethernet cable attached. I want to use them wirelessly so I clicked wireless setup, and entered my network info. At that point I get an error message saying it failed to save settings. I know the ID and password are correct.
I have tried exiting the setup wizard and accessing the camera thru the web interface. All wireless settings are correct. The camera works FINE on web browser, myDlink, and even my iPhone app as long as the ethernet cable is attached.
Other wireless devices have no trouble connecting to my router. Is there some setting on the router that can be preventing the connection? I've done some trial-and-error changes, like different ports and enabling/disabling UpNp on both camera and router.
The cameras are no use to me if I can't mount them where I need them. Please help if you can!!! I am not a network expert but fairly experienced, if someone can tell me what to try I can do it.
Oh and almost forgot to mention....I did call tech support, which was a joke. Some foreign lady was reading off a script that told me to reset, unplug, reboot everything. Then she gave me a case# and said upgrade the firmware. That didn't help, and they are not going to help if I call back!!