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D-Link IP Cameras for Home => DCS series Network Cameras => Topic started by: technod on December 06, 2011, 09:25:31 PM

Title: DCS-5220: Get data from database failed.
Post by: technod on December 06, 2011, 09:25:31 PM

When i tried to play back my video this error message appear:

Get data from database failed.

i have a few date in my database. I can only playback the video for half of them which is the older one.

How to repair them?

Title: Re: DCS-5220: Get data from database failed.
Post by: Mackerel on December 07, 2011, 07:10:05 PM

Quote from: technod on December 06, 2011, 09:25:31 PM

When i tried to play back my video this error message appear:

Get data from database failed.

i have a few date in my database. I can only playback the video for half of them which is the older one.

How to repair them?

Within the D-Link D-Viewcam installation set there is a Database Fix tool (in the D-link menu). The Console should be off and not recording for this tool to be used.