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The Graveyard - Products No Longer Supported => IP Cameras => DCS-2132L => Topic started by: steve841 on September 17, 2015, 06:27:02 AM

Title: FW 2.10 break email?
Post by: steve841 on September 17, 2015, 06:27:02 AM

Anyone else who sends notices to an email server notice there is now an authentication error since the new firmware was released?

Title: Re: FW 2.10 break email?
Post by: FurryNutz on September 17, 2015, 07:06:49 AM

What email service do you use?
Be sure you are entering in all email values correctly.

Title: Re: FW 2.10 break email?
Post by: steve841 on September 17, 2015, 07:09:32 AM

I use my own server ...  which I've used with my cameras for years.

Nothing has changed but the firmware update. And it is affecting a few different models of cameras ...

So, I tend to reason the firmware is the cause.

Title: Re: FW 2.10 break email?
Post by: FurryNutz on September 17, 2015, 07:15:34 AM

Can you revert back to the last working version to see if this resolves?
Factory reset, manually load FW, factory reset once more then set up from scratch.

Title: Re: FW 2.10 break email?
Post by: steve841 on September 17, 2015, 07:17:58 AM

Is there an FTP area to get the previous firmware?

Title: Re: FW 2.10 break email?
Post by: FurryNutz on September 17, 2015, 07:31:21 AM

http://support.dlink.com/list.aspx?type=1&model=2132 (http://support.dlink.com/list.aspx?type=1&model=2132)

Title: Re: FW 2.10 break email?
Post by: steve841 on September 17, 2015, 07:37:15 AM

I'll update and test this evening and report.

Thanks.

Title: Re: FW 2.10 break email?
Post by: FurryNutz on September 17, 2015, 07:38:46 AM

 ;)

Title: Re: FW 2.10 break email?
Post by: steve841 on September 17, 2015, 08:22:07 AM

FWIW .... here's the log from the mail server.  This is a few transactions one successful "WebCAM" and the other fails ...

It almost looks like the EHLO greeting is sent improperly from the camera's new firmware.

*.172.65.*    [0E6C] 10:42:10 Connected, local IP=192.168.1.2:587
*.172.65.*    [0E6C] 10:42:10 >>> 220 mail.7900*.com ESMTP Mail Server @ 7900*.com; Thu, 17 Sep 2015 10:42:10 -0400
*.172.65.*    [0E6C] 10:42:10 <<< EHLO WebCAM
*.172.65.*    [0E6C] 10:42:10 >>> 250-mail.7900*.com Hello WebCAM [*.172.65.*], pleased to meet you.
                                    250-ENHANCEDSTATUSCODES
                                    250-SIZE 81788928
                                    250-EXPN
                                    250-ETRN
                                    250-ATRN
                                    250-DSN
                                    250-CHECKPOINT
                                    250-8BITMIME
                                    250-AUTH PLAIN LOGIN DIGEST-MD5 CRAM-MD5 GSSAPI
                                    250 HELP
*.172.65.*    [0E6C] 10:42:10 <<< AUTH CRAM-MD5
*.172.65.*    [0E6C] 10:42:10 >>> 334 PDIwMTUwOTE3MTA0MjEwQG1haWwuNzkwMG5vdmFkcml2ZS5jb20+
*.172.65.*    [0E6C] 10:42:11 <<< bm9yZXBseSBhOTI1YjI4Njk4ODhmYTMxYzU4MDBiNDAzODRkNTk3Yw==
*.172.65.*    [0E6C] 10:42:11 Authentication [SMTP] - Result=1, User=noreply@7900*.com, Method=2
*.172.65.*    [0E6C] 10:42:11 >>> 235 2.0.0 Authentication successful
*.172.65.*    [0E6C] 10:42:11 <<< MAIL FROM:<noreply@7900*.com>
*.172.65.*    [0E6C] 10:42:11 >>> 250 2.1.0 <noreply@7900*.com>... Sender ok
*.172.65.*    [0E6C] 10:42:11 <<< RCPT TO:<noreply@7900*.com>
*.172.65.*    [0E6C] 10:42:11 >>> 250 2.1.5 <noreply@7900*.com>... Recipient ok
*.172.65.*    [0E6C] 10:42:11 <<< DATA
*.172.65.*    [0E6C] 10:42:11 >>> 354 Enter mail, end with "." on a line by itself
*.172.65.*    [0E6C] 10:42:13 <<< 357866 bytes (overall data transfer speed=144417 B/s)
*.172.65.*    [0E6C] 10:42:13 Start of mail processing
*.172.65.*    [0E6C] 10:42:13 Message File Copy(<noreply@7900*.com> -> d:\Program Files\IceWarp\mail\7900*.com\noreply\ )
*.172.65.*    [0E6C] 10:42:13 *** <noreply@7900*.com> <noreply@7900*.com> 1 357861 00:00:02 OK 201509171042110236
*.172.65.*    [0E6C] 10:42:13 >>> 250 2.6.0 357861 bytes received in 00:00:02; Message id 201509171042110236 accepted for delivery
*.172.65.*    [0E6C] 10:42:13 <<< QUIT
*.172.65.*    [0E6C] 10:42:13 >>> 221 2.0.0 mail.7900*.com closing connection
*.172.65.*    [0E6C] 10:42:13 Disconnected
*.172.65.*    [0E6C] 11:11:01 Connected, local IP=192.168.1.2:587
*.172.65.*    [0E6C] 11:11:01 >>> 220 mail.7900*.com ESMTP Mail Server @ 7900*.com; Thu, 17 Sep 2015 11:11:01 -0400
*.172.65.*    [0E6C] 11:11:01 <<< EHLO smtp.txt
*.172.65.*    [0E6C] 11:11:01 >>> 250-mail.7900*.com Hello smtp.txt [*.172.65.*], pleased to meet you.
                                    250-ENHANCEDSTATUSCODES
                                    250-SIZE 81788928
                                    250-EXPN
                                    250-ETRN
                                    250-ATRN
                                    250-DSN
                                    250-CHECKPOINT
                                    250-8BITMIME
                                    250-AUTH PLAIN LOGIN DIGEST-MD5 CRAM-MD5 GSSAPI
                                    250 HELP
*.172.65.*    [0E6C] 11:11:01 <<< AUTH DIGEST-MD5
*.172.65.*    [0E6C] 11:11:01 >>> 334 cmVhbG09Ijc5MDBub3ZhZHJpdmUuY29tIixub25jZT0iT0dZeU9UQTVNemc1TXpsaCIscW9wPSJhdXRoIixhbGdvcml0aG09bWQ1LXNlc3M=
*.172.65.*    [0E6C] 11:11:01 <<< dXNlcm5hbWU9Im5vcmVwbHkiLHJlYWxtPSI3OTAwbm92YWRyaXZlLmNvbSIsbm9uY2U9Ik9HWXlPVEE1TXpnNU16bGgiLGNub25jZT0iZDZiOWY1ZWQiLG5jPSIwMDAwMDAwMSIsZGlnZXN0LXVyaT0ic210cC83OTAwbm92YWRyaXZlLmNvbSIscmVzcG9uc2U9MTNkOGJmNzQ1MDRiOGU0ODMzZGM1OGYzNzE4ZDg4M2M=
*.172.65.*    [0E6C] 11:11:04 Authentication [SMTP] - Result=0, User=noreply, Method=4
*.172.65.*    [0E6C] 11:11:04 >>> 535 5.7.8 Authentication credentials invalid
*.172.65.*    [0E6C] 11:11:04 *** <> <> 0 0 00:00:00 INCOMPLETE-SESSION
*.172.65.*    [0E6C] 11:11:04 Disconnected

Title: Re: FW 2.10 break email?
Post by: FurryNutz on September 17, 2015, 08:38:39 AM

Thanks for the information. This will come in handy for review.

Let us know if you can revert FW versions.

Title: Re: FW 2.10 break email?
Post by: steve841 on September 17, 2015, 03:29:25 PM

Confirmed.

The new firmware breaks the emails sent from the camera.

As soon as the old firmware uploaded, everything worked fine.

My affected cameras:
DCS-2132LB1
DCS-2332L

Title: Re: FW 2.10 break email?
Post by: FurryNutz on September 18, 2015, 07:09:41 AM

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email or FB> https://www.facebook.com/mydlink?fref=ts.
Let us know how it goes please.