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Author Topic: Dwr-921 revc stuck on firmware update  (Read 5630 times)

Alexm2

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  • Posts: 1
Dwr-921 revc stuck on firmware update
« on: April 26, 2017, 01:05:48 PM »

I bought this router 1 month ago to use with 4g/3g connection. Initially, the ussd feature worked without an issue. I tried it today to recharge the sim and it would not work. I figured i should re-install the firmware. I downloaded the offcial revC firmware from the dlink support page and now it's stuck at 96% since 40 minutes. I don't know what to do - i am afraid to unplug it. Please, i need urgent help on this one. Thanks
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FurryNutz

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    • Router Troubleshooting
Re: Dwr-921 revc stuck on firmware update
« Reply #1 on: April 26, 2017, 01:42:41 PM »

Welcome!

  • What Hardware version is your router? Look at sticker under the router case.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?

Try this:
Emergency Recovery Mode

If this fails, you'll need to phone contact your regional support office for additional help and information.

FYI, it's not recommended to re-apply FW updates until other troubleshooting processes has been performed. Please review this for future troubleshooting needs:
Router Troubleshooting Suggestions and Tips
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