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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-885L => Topic started by: ukwildcat4life on April 26, 2016, 02:17:08 AM

Title: Blocking Tivo Ports
Post by: ukwildcat4life on April 26, 2016, 02:17:08 AM
Hi everyone; I'm new to this forum... I just purchased the DIR-885L and really like the router but for some reason this router is blocking some of the ports that my Tivo DVR system uses.....for example some of the built in apps on my Tivo devices such as Netflix, Vudu, and MLB will not work while this router is in use but some of the other apps such as Amazon Instant Video and Hulu will work.....I have never done any port forwarding, etc.....I also own the DIR 880L and I have never experienced these issues with it.  I called Dlink support and they are at a loss and told me that they would have to investigate this issue further and get back to me...I have a small timeframe in which I can return this router for a refund if I can't get this figured out......does anyone out there know how I could fix this? any input or info would greatly be appreciated as I'd like to keep this router... Thanks!
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on April 26, 2016, 07:13:32 AM
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)


Internet Service Provider and Modem Configurations

So when you had the 880L connected as the main host router, all TiVO worked fine?
How many TiVO device do you have?

Can try this:
Reserve an IP address for the TiVO DVR
Go into Port Forwarding.
Select Virtual Server the Add Rule
Set Name to TiVO DVR
Set Local IP address to reserved IP for the DVR or select from the drop down list if it's seen there.
Set Protocol to BOTH
Set External and Internal Port to 80
Select Apply.
Select Save. The router may reboot, if not, reboot the router using the UI feature under Management/SystemAdmin/System.

I would reboot the DVR as well here too.

Test and see if this does anything to help...
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on April 26, 2016, 03:40:30 PM
Thanks much for the reply and help.... I will definitely give this a try tomorrow......when you say reserve and IP address can you explain exactly what you mean by that? I have three Tivo devices and each have their own IP address if that helps any? thanks, James
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on April 26, 2016, 03:50:05 PM
Please provide feedback on questions presented.

IP reservation is setting a reservation for a Device with a IP address that the device gets each time the device connects and doesn't change.

Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

  • What Hardware version is your router? Look at sticker under the router case.
  • Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the routers web page under status.
  • What region are you located?

Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?

So when you had the 880L connected as the main host router, all TiVO worked fine?
How many TiVO device do you have?

Can try this:
Reserve an IP address for the TiVO DVR
Go into Port Forwarding.
Select Virtual Server the Add Rule
Set Name to TiVO DVR
Set Local IP address to reserved IP for the DVR or select from the drop down list if it's seen there.
Set Protocol to BOTH
Set External and Internal Port to 80
Select Apply.
Select Save. The router may reboot, if not, reboot the router using the UI feature under Management/SystemAdmin/System.

I would reboot the DVR as well here too.

Test and see if this does anything to help...
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on April 26, 2016, 06:23:12 PM
Thanks for your help....I forgot to tell you the firmware is 1.10 and hardware version is A1.... I have three tivo devices; one main dvr (tivo bolt) and two tivo mini's....I have cable internet and the modem is an arris TG862G.... this is the only router that ever blocked tivo services...

I am trying to do what you told me and I went into port forwarding and set the rule for the main dvr but when I try to do the same for the two minis it tells me that I can't set the same rule?  could you tell me how do I set this rule for all three tivo devices? thanks much! James
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on April 26, 2016, 07:19:18 PM
Your ISP modem bridged? It's a gateway router as well. If the ISP modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems: Link>Double NAT (http://www.practicallynetworked.com/networking/fixing_double_nat.htm) and How NAT Works (http://computer.howstuffworks.com/nat.htm). Call the ISP and ask to see if the ISP modem can be bridged. To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged. If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ.
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on April 26, 2016, 07:54:49 PM
Yes it is definitely in bridge mode.  I have had this arris gateway for two years and yes I've already had my ISP keep it in bridge mode so I know thats not the problem......I can tell you that I have two other routers on hand; one a dlink 880L and the other an Asus RT AC68R and I don't have this issue with either of these.......its only with this new 885L router........I'm fairly tech savvy on a lot of things but when it comes to port forwarding I don't have much experience doing that as I have never had to...... I honestly think that the 885L is blocking some of the necessary ports because some of the apps work and some don't.....also I am unable to access the share port web page remotely using the port 8181 like I did on the 880L.........I think where this router is new it is somehow blocking ports......I think your solution of port forwarding may work but I can't figure out how I can create and apply that same rule to open port 80 for three different tivo boxes?  Dlink's tech support don't even know what a tivo dvr and a MoCA network is so its been really difficult for me to explain things to them... I have so far spent 3 hours on the phone with them gathering the same information and asking me the same questions only to be told that they will have to escalate it to their engineers and get back to me......not once have they offered to even port forward..............
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on April 27, 2016, 06:54:30 AM
Ok, just making sure about ISP modem and it's NAT is disabled. I don't fantasy troubleshooting when ISP modems are not bridged fully.

I recommend testing one device out first. Set up the PF rule for the DVR and then test to see if the DVR works.
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on April 27, 2016, 01:48:45 PM
Thanks for your help.....I came home this morning and port forward port 80 as well as 8080 because Tivo had sent me an email which named several ports that needed to be open for their services to function but stress the importance of port 80 and 8080 being open...........so after I did the port forwarding I reboot the router manually and reboot my main tivo dvr and netflix at first acted like it was going to work....this time it actually connected and the interface came up but when I tried to stream a movie it got to 25% loading and wouldn't go any further....so I think even though we made some progress there are probably more ports that still need to be opened up........ after looking at the email Tivo sent me its a bit overwhelming to be honest..........I just don't understand why the 880L did not have this problem nor any other router that I had used.....Dlink's support hasn't been of much help so far; they've been friendly but I have spent 3 hours of my time just repeating basic information to them..........I do thank you for trying to help me but I have taken the 885L out of use and plugged the reliable 880L back up.....I will more than likely take the 885L back to office depot for a refund......I really wanted to keep it but in my opinion no router should do and exhibit the behavior this 885L did.......Tivo is something that should just be plug and play IMHO...........maybe a future firmware will fix the issues with this new router but right now I just don't have the patience or time to figure it out...........thanks again for your help..............
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on April 27, 2016, 02:22:30 PM
Ok, thanks for the feed back and trying my suggestions. Ya, seems like there maybe an issue with the 885L. Not sure if you can try another from the store. Possible that the unit maybe faulty. Trying a new one may determine this. I'll pass this on to D-Link for review.

Title: Re: Blocking Tivo Ports
Post by: Kakashi::. on April 27, 2016, 02:25:00 PM
ukwildcat4life,

Most of the Streaming Services like Hulu, Netflix and Amazon are better set to use UPnP and not port forwarding or virtual services, especially when there are several of the same units in the same network.
Yes, it is true that all internal IP addresses inside your local router network each has all ports (0-65535) available for use internally, but it is the NOT the same when the traffic must be sent outside the network using the gateway WAN address. The WAN port is limited to the same number of ports (0-65535) to send traffic coming from all internal IPs in your local network, so no two local network clients behind the router can use the same ports once they cross the WAN port. Ports mus be assigned separately to be able to listen to the return traffic. I hope I explained myself well so you can understand. It is not impossible, but extremely difficult to  configure ports for multiple of the same units behind a router.

Have you tried checking to see if UPnP is enabled on the DIR-885L?  According to this article found on the Tivo support site (https://support.tivo.com/articles/Installation_Setup_Configuration/Out-of-Home-Streaming) to stream from these units UPnP must be enabled on your router and I quote:

    "Universal plug and play
   For Out-of-home streaming to work, you must have Universal Plug and Play (UPnP) enabled on your home router.
   Refer to your router manufacturer's instructions for assistance with enabling UPnP."
 

You may fix all of your problems by making sure the UPnP is enabled. Please let us know how it goes.


Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on April 27, 2016, 09:42:30 PM
Furrynutz and Kakashi; thanks to you both for your suggestions... I am going to hook the 885L back up in the morning and go through the settings and see if the UPnP is maybe disabled as Kakashi suggested.  Also I found some information on Tivo's website that tivo support failed to have me do when we were troubleshooting.  apparently I can go to my DVR and go into its settings and do a port configuration test and if any ports are blocked it supposedly will let me know which ones........so I will try troubleshooting again and report back.....if some of the ports are indeed blocked I will need your help port forwarding them......thanks again.... I will report back again soon......James
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on April 28, 2016, 05:04:30 AM
Just wanted to report back....I hooked the 885L back up and UPnP was enabled so I had to rule that out...........the next thing I did was do a port configuration test on my Tivo DVR and sure enough it said that all ports were working and no errors were found..........so I am at a complete loss here because as soon as I disconnect this 885L I can hook up either the 880L or an asus 68R and things will go back to working...........I guess there must be something in the 885L's firmware that is not compatible with Tivo.......thanks for trying to help me ..............James
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on April 28, 2016, 07:42:59 AM
What FW version is currently loaded on the 885L?  ???
If you up dated the FW, did you follow this process to do it? Link> >FW Update Process (http://forums.dlink.com/index.php?topic=42457.0)
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on April 28, 2016, 02:41:26 PM
It has firmware version 1.10........and I did do a factory reset by holding in the button on the back for 10 seconds after the firmware updated ......but I did use google chrome browser and I didn't do every step that was listed in the link you gave me.....Dlink's level 3 support called me back today and he had me enable DMZ and that allowed my tivo to start working.......but after I plugged my USB flash drive back in and enabled DDNS it quit working..........he explained to me that leaving DMZ could cause security problems and made my network not as safe so he suggested I try port forwarding all of the ports that Tivo sent me in the email, then turn off DMZ and see if that would work..... I did all of that and no dice it would not work :(......so I reset router back to factory default and started from scratch, re enabled DMZ and it worked again until I enabled DDNS and plugged my flash drive back in then it quit working again.......so I guess I will just return it to office depot before my return window closes :(........I have put the 880L back in use and everything working just fine...........I have no idea how to fix this and why it was the only router out of probably 10 that I have tested over the last few months that wasn't compatible with my Tivo system........if you have any other suggestions please let me know as soon as you can as I plan on taking the 885L back for a refund this coming weekend...thanks much! James
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on April 28, 2016, 03:37:27 PM
Does the 885L work with the USB drive and with out using DDNS?

Seems like maybe there is an issue with DDNS and this router...
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on April 29, 2016, 12:23:06 AM
I would have to put the 885 back in use this weekend and test again......all I know is that when I reset everything back to factory default and enabled DMZ my tivo apps started working.......but whenever I plugged my usb thumb drive back in and enable ddns as well as DLNA Media Server on the Shareport tab things messed up and quit working so I'm not sure if was enabling DDNS or if it was enabling DLNA server that made it go wacky......the reason I enabled the DLNA media server was the technician called me back and told me to enable that because I was having no luck accessing the share port remotely on a web browser but he discovered that when he enabled the DLNA Media Server it worked..............I'm really at a loss as to why everything works fine on the 880L and not the 885L with everything configured the exact same way? has to be something in the firmware of the 885L perhaps?
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on April 29, 2016, 07:11:38 AM
Ok, so your giving us more information now. Your setting up Shareport for the USB and enabling DLNA?

Lets step back and lets not configure DDNS, SP, USB or DLNA for now. Set up the DVR first in the DMZ only and make sure that the DVR and it's child devices work while the DVR is in the 885Ls DMZ. Then can you re-tests the DVR by setting up Port Forwarding and disabling uPnP again and test? Be sure you fully reboot the 885L and the DVR. It seems possible that something in default configuration on the 885L is blocking TiVo apps where the 880L does not, which while in DMZ on the 885L, TiVo seems to work. What are the ports that TiVo recommends using when configuring PF?

Trying to narrow down were the problem may be here on the 885L.
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on April 29, 2016, 09:12:02 PM
Thanks for the continued help.....I end up taking the 885L back to Office Depot because my window to return it was about to close......However, I ordered a new one from Amazon and I'm supposed to get it tomorrow ( Saturday) so I'm gonna be setting this one up from new......do you suggest I don't do any firmware upgrades and just run on the firmware that it arrives in? also I will try your suggestion and not set up share port, DDNS, or DLNA.......I won't even plug in my USB thumb drive at all..........if my Tivo doesn't connect the way it should I will enable DMZ and then see if it works......if I end having to enable DMZ are you suggesting that I try and port forward then after port forwarding disable the DMZ?  I will have a month to figure this out because Amazon has a much better return window than office depot......I really love this router other than it not playing nice with my Tivo system so I really hope we can figure it out......I am willing to troubleshoot as much as possible to try and figure out the problem.........you asked what ports Tivo recommends being open? I just copied and paste the entire email that they sent me and as you will see there is a lot of ports involved.... if you need any other info just let me know but for now when you get a chance just let me know how you think I should configure the new router that will arrive tomorrow ....thanks for your help!


MPORTANT: Troubleshooting port issues may require contacting your Internet Service Provider (ISP) and/or the manufacturers of your networking equipment and software.

If your TiVo DVR is having issues connecting to your home network, use one of the following procedures to check if required ports or IP addresses are blocked.

Make sure that ports 80 and 8080 (for outbound traffic) are not being blocked by your router, firewall, or Internet Service Provider (ISP).

Verify that the following IP addresses are not being blocked by your router, firewall or Internet Service Provider (ISP):

208.73.180.0 through 208.73.183.255
204.176.49.0 through 204.176.49.127
206.112.115.0 through 206.112.115.255
If the ports and IP addresses are configured properly on the router and firewall, but your TiVo box is unable to communicate with the TiVo service or another TiVo box, some ports or addresses may be blocked by your Internet Service Provider (ISP). Contact your Internet Service Provider (ISP) for assistance.



Outbound ports that must be open

TiVo set top boxes and TiVo Desktop software must be able to access the TiVo service to enable features, access content, and perform updates. The TiVo service must be reachable over the internet from your home network via the following ports (OUTBOUND):

Access your router from your computer and ensure the outbound ports listed below are open. See the user guide for your router if you need assistance.

TCP port 80   TCP port 443   TCP port 5223
TCP port 7287   TCP port 7288   TCP port 8078
TCP port 8079   TCP port 8081   TCP port 8181


Unrestricted ports within your network

For internal network communication between multiple TiVo boxes, TiVo Desktop software, and other TiVo applications, the following ports should be unrestricted within your home network:

Access your router from your computer and ensure the ports listed below are unrestricted on your network. See the user guide for your router if you need assistance.



TCP port 37   TCP port 80   TCP port 443
TCP port 1413   TCP port 2190   TCP port 4430
TCP port 5222   TCP port 5223   TCP port 5254
TCP port 5354   TCP port 7287-7297   TCP port 8000
TCP ports 8080-8089   TCP port 8101   TCP port 8102
TCP port 8181   TCP port 8200   TCP port 31339
UDP port 37   UDP port 123   UDP port 2190
UDP port 5353
ref:_00D50JZS8._50038l6Lf6:ref

Title: Re: Blocking Tivo Ports
Post by: FurryNutz on April 30, 2016, 10:46:39 AM
ok kewl.

Ya lets try setting up the new router with just the one DVR first with out any DDNS, USB and Shareport. Set it up like the last time you got it working, just don't enable the extras. Let us know the results. If this fails out of the box, then proceed to update the FW to the latest version using the update FW process. Then try again. If we can narrow down that the DVR works up to a point then we can figure out what maybe breaking it and offer up this information to D-Link for review.
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on April 30, 2016, 12:03:43 PM
Ok new router is up and going and same behavior as the one I just sent back.........at the moment I updated firmware exactly the way your link said to properly do it.........I have only one DVR connected and the only way those apps will work is enabling the DMZ......I have not plugged no usb drive in, enabled DDNS or DLNA...........so where do we go to from here?  I'm honestly not sure what ports I need to try and forward since when I perform a port configuration test on the DVR it tells me that all ports are working and it even gives me a detailed list of ports that it test......any suggestions?
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on April 30, 2016, 12:22:20 PM
Ok another update......with DMZ still enabled and only one DVR connected I decided to reboot the router just to see if it would continue working and sure enough after rebooting the router the Tivo apps will no longer connect.....its as if once the router reboots it re blocks the ports? so at this point I think we can rule out problems with DDNS and DLNA.....this router is somehow blocking necessary ports that the Tivo system needs...........
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on April 30, 2016, 12:23:53 PM
Even after the reboot and you still have the DVR in the DMZ, it still blocks?
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on April 30, 2016, 12:28:25 PM
yes that's correct after rebooting with dmz enabled it quit working
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on April 30, 2016, 12:30:29 PM
Did you reboot the DVR as well during the router reboot?
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on April 30, 2016, 12:34:51 PM
How is the DVR set up for IP addressing? Reserved IP or Static or Dynamic?
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on April 30, 2016, 01:06:42 PM
ok I just called Tivo to troubleshoot one last time with them and I was lucky and got their advanced support....she told me that was definitely not a port issue going on as we test it and it all checked out fine...........she told me that some of the newer advanced routers such as this one will sometimes not work unless my coax splitter is rated at least a 2ghz.....my splitter is only 1ghz........she told me I should upgrade my splitter and if that didn't work I should return the Dlink router as something in it is not compatible with MoCA..........to answer your other question the IP address for the DVR I have not set it up as a reserved and I know it isn't static .....do you suggest me setting it up as a reserved address?
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on April 30, 2016, 01:17:42 PM
Do you mean the Coax cable is not 2Ghz supporting? Or the LAN cable?

I have heard that some coax cabling needs to be of a higher certification and Ghz rating as recently I updated to the Hopper 3 for DISH and the tech installer told me that the Coax has to be a higher rating now.

This is good info on what TiVO told you. Maybe there is something regarding MoCA and this model router that needs to be reviewed by D-Link.

Yes I would set a reservation for the DVR to ensure it gets the same IP address each time and it keeps in the DMZ.

I set reservations for my Hopper and Joeys however I don't have this model router, I do have others along with the 880L.
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on April 30, 2016, 01:24:47 PM
The Tivo representative told me she thinks the problem is with my main coax splitter .... my current one is rated at only 1.2GHz and she said with some of the newer routers MoCA won't work the way it should unless you have a splitter that is rated at least 2GHz so I will try and get a 2GHz splitter and see if that fixes the problem...if it doesn't then we've got to assume this new router has something in it that is not compatible with MoCA..........thanks for your help...I will let you know how this goes...............James
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on April 30, 2016, 01:25:35 PM
Sounds good. Keeps us posted. Have a good weekend.  ;)
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on May 01, 2016, 12:13:38 AM
Just wanted to give you another update..... I upgraded my coax splitter per Tivo's suggestion and it still does not work :(......although the Tivo representative told me that she didn't think it was a ports being blocked problem I think it is.....because once DMZ is enabled it will work fine until the router reboots then it goes back to not working..........whenever Dlink had me try and do port forwarding he didn't have me do it via virtual server....he just had me go to the port forwarding tab and input multiple ports separated by a comma, etc.........I really would like to figure this out and keep this router; I still have a few weeks before I have to return it ......Its hard for me to grasp why the 880L works flawless and the 885L doesn't......so I wonder what they did different with the firmware?  I can tell you people that have Tivo whole home DVR systems that use a MoCA network are going to encounter this same problem I have no doubt........I am open ears if you have any other troubleshooting tips .....thanks, James
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on May 01, 2016, 06:33:17 AM
Did you remember to disable uPnP when you configured Port Forwarding while you didn't use DMZ??
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on May 01, 2016, 11:41:05 AM
Hi there...thanks for the continued help.....no I definitely didn't disable UPnP when I was port forwarding.....should I try port forwarding all of those ports with that disabled? thanks, James
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on May 01, 2016, 11:43:17 AM
Yes. Usually upbp needs to be disabled if using PF...
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on May 01, 2016, 11:51:50 AM
Thanks.... I will plug the 885L back up in a little while and start from scratch again....I will try port forwarding with UPnP disabled while port forwarding and go from there......do you recommend that I forward all of those ports that was listed in the Tivo email sent to me that I pasted on here yesterday? thanks, James
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on May 01, 2016, 12:31:12 PM
Yes
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on May 01, 2016, 01:22:10 PM
ok will do and report back later this evening/tonight....thanks bud!
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on May 01, 2016, 04:03:07 PM
Ok....I think we have made some progress......here is what I did.............I disabled UPnP per your suggestion and I set up a port forwarding rule for the main DVR and port forward all of those ports and I also reserved an IP for that DVR........then I reboot the router and reboot the DVR and it would not work.......so I came back and logged back into the router and enabled DMZ and went to my DVR and it worked...........then I reboot both the router and DVR and it quit working............I then disabled DMZ and re enabled DMZ and its working again.........at the moment DMZ is enabled, UPnP is disabled, and I still have the port forwarding rule for the main DVR in tact..............and my Tivo minis are working as well.................from this experiement I have gathered that enabling DMZ fixes the problem until there is a reboot of the router then it somehow closes those ports back up but if I re enable DMZ everything works.............so what do you think? should I leave things as is and keep UPnP disabled and keep the port forwarding rule? it appears that keeping DMZ enabled is the only fix for this problem.......thanks for your help............James
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on May 01, 2016, 05:36:44 PM
Ok one last message for the night..........I set up my DDNS, re enabled UpnP, delete the port forwarding rule, and set up share port, and enabled DLNA.........everything works as long as re enable DMZ..........once a setting changes in the router and the router has to save changes or reboot then it closes Tivo back off until disable DMZ then re enable it again then everything works............so I hope this gives some insight of the problem...not sure if you're a Dlink engineer or what but they really need to know this so they can fix this in an upcoming firmware or other folks that use Tivo systems are going to have this same problem............James
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on May 02, 2016, 06:43:26 AM
Thanks for your time and patience and working with us. Seems like there is a problem in FW and something is not being saved or loosing the configuration every time the router is rebooted. I'll pass this along to D-Link for review. I'll see if anything else is needed. Might be helpful if wireshark captures could be done maybe however not sure if they need them. I think the 885L has a problem though with Tivo.

Got info on support contacting you. I'm sure it will be fixed.

No other problems aside from Tivo right?
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on May 02, 2016, 11:35:52 AM
You're welcome.....The Tivo has now been working just fine since I configured all of my settings yesterday and have not made any more changes to the router.  To answer your question, I have seen no other problems with the router and my Tivo units other than what we have troubleshoot....thanks for passing the info to Dlink .........do you recommend I keep the router or return it? I have a month before it has to be returned back to Amazon so I have plenty of time to test any fixes that Dlink may come up with and I really do love this router other than that one problem which isn't a problem as long as I keep DMZ enabled for my main tivo DVR....thanks for the help......James
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on May 02, 2016, 12:33:38 PM
So using DMZ with the DVR only and PF rules are not being used and uPnP is enabled right?

Well if DMZ is working for the DVR and nothing else seems to be bad, then it would be up to you to keep the router. I presume since D-Link is aware of the issue that they will fix it in the next release. I can't say when that will be as I don't have that info. Releases can take from 3 months to 6 months to be posted or longer from my experience. I think DMZ would work for you then check with the next release.
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on May 02, 2016, 12:49:30 PM
yes thats correct....DMZ is enabled and UPnP is enabled and no port forwarding rules are in tact........as much as I'd like to keep this router, I just called Tivo and their upper level networking engineer recommended that i return the router because he explained that enabling DMZ pretty much opens up my DVR to malware, etc..... he said enabling DMZ was a last resort when port forwarding fails, etc.... he said the fact that my Tivo system will only work with DMZ enabled proves there is an issue with the 885L's firewall.......since I have the 880L that works just fine I guess I will return the 885L .....if you do know when there is a fix for this problem please let me know and I wouldn't have a problem at all purchasing the 885L again......thanks, James
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on May 02, 2016, 01:11:46 PM
It's possible that using the DMZ does open up all ports to the internet, however using it shouldn't mean you can't still use it. I use mine for my microcell which is VoIP. Been no issues with it. Been using DMZ for years this way. If you don't have anything shared or configured for remote access on the DVR, then it's possible that using the DMZ temporarily could be used for short term. Yes routers should be working well and users should not be using DMZ if the main process is working like it does on the 880L.

Ya seems that the FW is at issue here and I'm sure it will be fixed on next release or if D-Link wants to hand out a beta sooner should they find the cause and fix it. Or you can always buy another later on. I'm sure they will be around too. You can ask them about this and see. I presume it does take some time to find the problem and get it fixed.
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on May 02, 2016, 01:51:51 PM
I guess I will have to decide and I have a month before the return window closes with Amazon............as for now I just put the 880L back in use...........I didn't really have anything configured for my Tivo systems remotely other than I used the Tivo app on my smartphone so that I can schedule recordings while away from home................other than that I had left it in DMZ mode for almost 24 hours and it worked just fine.......like you said about your microcell, I did some research on DMZ online and it appears that lots of folks that are gamers have to open up DMZ for some of their gaming consoles to work............so I'd say you're more right than Tivo was.............if you get any future info or updates to this problem with the 885L please let me know..thanks for troubleshooting with me and trying to help..........James
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on May 02, 2016, 01:57:07 PM
Ya DMZ is a quick and easy way of getting things to work. Also helps with NAT conditions as well. It has it's uses.
Link>Double NAT (http://www.practicallynetworked.com/networking/fixing_double_nat.htm) and How NAT Works (http://computer.howstuffworks.com/nat.htm)
Some gamers are either not knowledgeable enough to figure out how to configure QoS or PF rules for gaming or there too impatient so DMZ is the easiest for them. DMZ avoids other features as well so if other controls are wanted, DMZ wont work in some configurations.

You have a bit of time, might see how it does and maybe give yourself a 10 day end of time before you consider returning it.

Good Luck. 
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on May 02, 2016, 02:11:11 PM
Thanks and yes I just may hang on to it for a few more weeks in case Dlink can roll out a fix and go from there.....James
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on May 02, 2016, 02:16:30 PM
 ;)
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on May 03, 2016, 02:45:42 AM
Now I have a new problem. I can't access the GUI or shareport remotely via wifi but I can via my smartphone 3G data? Any idea as to why this is happening? This all worked fine on the 880L and I have it all configured exactly the same way? For shareport I use my DDNS and port 8181 and for GUI I use my DDNS and port 8080 or if I enable https I have to use port 8081. I'm really baffled :(
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on May 03, 2016, 07:22:11 AM
Does the SP and remote GUI work if you don't configure DDNS? Seems like every time you configure DDNS, something happens.
If the phone is working from it's 3G connection then seems like something with DDNS is doing something.

Does the 885L have a remote access configuration feature to enable remote access and set up a port to use and can you access it via the Public IP address the router gets from the ISP service via the ISP modem?
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on May 03, 2016, 01:11:58 PM
Hi there....I have not tried accessing remotely with DDNS not being configured but I will definitely give that a try.....and to answer your other question yes the 885L's setup for remote access is identical to the 880L's......we have the option to enable remote management which I do and we can also enable https and if we enable https the router automatically inputs a port number of 8081 to use for remote access....if we don't enable https then we use 8080 for remote access.....as for share port we have to use port 8181 regardless of how its set up......my cable internet is down at the moment due to an outage but as soon as it comes back up I will got back into the GUI and disable DDNS and see if just typing in my WAN address followed by those port numbers will work.... hopefully it will as I have to agree with you that something about DDNS in this router seems wonky..........thanks for your continued help......have a good evening.......James
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on May 03, 2016, 07:55:47 PM
Ok I just tried remote access of GUI and Shareport with DDNS disabled and no luck :( it will only work over 3G but not over wifi. I'm thinking this is port being blocked by firewall as well. Any other suggestions? Thanks!
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on May 04, 2016, 07:09:34 AM
And your trying to access the GUI remotely from the WAN side right? Local LAN side GUI is accessible correct?
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on May 04, 2016, 03:28:36 PM
Yes thats correct...I am trying to gain access on the WAN side and everything works on the LAN........I'm just unable to access my router's GUI and share port on the web while away from home over wifi but it works if I use cellular data....very confusing...........on a good note, I bought a new , high quality splitter that is MoCA capable from ebay and now my Tivo apps work just fine and I don't even have to enable DMZ anymore so we have made some progress but I really need to figure out this not being able to access my router while away from home over a wifi connection............thanks for your help....James
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on May 04, 2016, 04:47:36 PM
I'll check on this as well. I plan on picking one of these up this weekend.
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on May 04, 2016, 08:11:37 PM
Ok here is an update.....I called Dlink's tech support and spoke with a very knowledgable guy.  He was able to access my GUI and Share Port over wifi.......I hadn't been able to on the 885L and what the problem was......when I'm away from home I use wifi that is serviced by same ISP as what I have at home....he said on these newer routers the firewall blocks some things that the 880L didn't so what he had me do is plug my wired computer's ethernet cable into the back of my cable modem and he made note of the modem's MAC address........then we plugged it back into the 885L and he had me clone my MAC and then do a power cycle of modem and router......once we did that he told me to use https and use port number 4433 for share port and port number 8081 for GUI access.....I took my laptop computer and connected to my neighbors network and sure enough it all worked!............HOWEVER once this was fixed the Tivo system went right back to not connecting unless I enable DMZ so I had high hopes that the splitter had fixed it but apparently it didn't but what I don't understand is before we cloned the MAC I was able to disable the DMZ after installing that new splitter and my Tivo's were working just fine........with this router its kinda like you get one thing fixed yet it creates a new problem.....extremely mind baffling! but all I had to do was enable DMZ for my main Tivo DVR and everything is working but I know if the the router reboots or if any changes are made and saved it messes things back up and I have to to back and disable DMZ and then re enable it........hopefully  they can fix some of these issues with a firmware update but it appears to me that all of these problems on this new device is caused by the firewall closing off ports..............what were you going to pick up? are you buying an 885L?
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on May 04, 2016, 08:38:09 PM
Ok one last update and its a strange one, lol.....when I was looking at my list of wifi connections I noticed that somehow the 5ghz guest had somehow been enabled.....I logged into my router's setting and sure enough it was enabled .... I disabled that and turned off DMZ and Tivo's are back to working fine......wow what an adventure this has been, lol........what do you think would cause these problems?......what happened was whenever the tech support had me clone my mac and power cycle everything it lost some of my configurations and I had to reconfigure some things such as the router's password, log back into share port and evidently it also enabled the guest zone..........I am hoping all of this stays fixed this time......its a great router when everything is working........so for now I guess the high quality updated splitter did indeed fix the problem I was having with the Tivo system but if all else fails enabling DMZ will fix it.......but I feel better than I don't have to keep that enabled.........James
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on May 05, 2016, 07:16:37 AM
Interesting experience to say the least.

Who is your ISP?

How is your TiVo connected? DVR is LAN connected to the back of the router. The remote TiVo is RJ6 to the DVR? or LAN wired to the router?
Even thought I don't have TiVO, I have DISHs Hopper system and uses MoCA when connected RJ6 with the Joeys. There currently connected LAN only to the Hopper and all is connected to my 890L.

I'll try a pick the 885L up today. I see a local store has one in stock on there web site. I can demo it for 14 days.  ;)
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on May 05, 2016, 12:38:10 PM
I had actually thought about exchanging this 885L for an 890L but the 885L has a faster processor and thats why I've wanted to try and work out the bugs with it......does your 890L exhibit any wild behavior like I've had with the 885L? I mean has it closed off ports to your Dish hopper system to where you've had to use DMZ and have you been able to access your 890L remotely without any problems?..........to answer your question as to how my Tivo system is hooked up......at my cable modem; the cable coming from the wall plugs directly into an actiontec MoCA adapter bought from Tivo; then another coax cable goes from the MoCA adapter to the cable modem; an ethernet cable goes from the cable modem to the WAN port of the router and another ethernet cable goes from the MoCA adapter to a LAN port of the router........that basically creates my MoCA network and it bridges an ethernet connection across all of my coaxial cabling throughout my home.  The main DVR (Tivo Bolt) is located in my living room and all I have to do is hook a coax cable to it and go into its network settings and set it to connect via MoCA; the same goes for the two minis which are located in my bedrooms; just hook a coax cable to them and they connect via MoCA....been running them like this for two years and never ever had a problem until I bought the 885L.............but for the moment fingers crossed everything is working as it should.......I think the 2GHz splitter that was also MoCA certified actually fixed the problem with the Tivo 's apps not wanting to connect.... a knowledgable tivo tech support person ran a port test and everything checked out ok so she didn't feel as though there was ever a port problem; she said some of the newer AC routers required using a high quality 2GHz splitter with them; at first I thought she didn't know what she was talking about because if you interact with folks on the Tivo Community Forums most of them have always said that a 1GHz splitter is sufficient but in my case the upgrade seems to have fixed the problem..........the Dlink engineer I contacted on the phone last night was extremely helpful ; cloning my cable modem's MAC address seems to have fixed the issue of not being able to access SP and GUI remotely.......the only thing that still baffles me is that after cloning the MAC it lost some of my original settings in the router and it had somehow enabled the 5GHz guest zone and that alone caused the Tivo's to not connect unless I enabled DMZ.....once I disabled that guest zone the Tivo's went back to working fine without DMZ being enabled......really really strange experience with this router but I'm determined to keep it and figure this out.  Maybe once you get yours you might be able to figure out some of these problems :) thanks for the help.........
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on May 05, 2016, 12:50:42 PM
No.
I use DMZ for my ATT microcell just as a precautionary measure however I do have a MajikJack connected and it doesn't exhibit any issues since it's not in the DMZ.
Do you have a link to this MoCA device and to your TiVo products?
Do all of your TiVo devices have LAN ports? Or just RJ connectors?

My Hopper system has both LAN and RJ ports.
ISP modem>router><LAN from router to Hopper<>RJ6 to SAT dish.
                                <LAN from router to 2xJoeys.
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on May 05, 2016, 01:04:29 PM
evidently Tivo is no longer selling the action tech adapters that I use and here is a link to a smilier device that they are now selling on their website..... you can also just go to www.tivo.com and look under the shop category and look for the tivo bolt dvr and the tivo mini ( that's what I own) also my bolt and mini's have both ethernet ports and coax ports but I don't have ethernet running throughout my house so thats why I use MoCA; tivo doesn't support whole home streaming over wifi......here is the link below


https://www.tivo.com/shop/detail/bridge
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on May 05, 2016, 01:23:02 PM
Have you tried this connection: not using the coax cable connections from the DVR to the Minis and use LAN cable instead? This is how my Hopper system is set up. However since I upgraded to H3, I need to check to see if MoCa is really working. I presume my H3 already had MoCA integrated and outputs it to the Joeys on the LAN cable. I do know that I can stream just fine from either joey which are LAN connected.

If your using a MoCa bridge, I presume that TiVo doesn't have MoCa already integrated into the units? I'm wondering if this bridge is needed with your current DVR? Sorry I don't know much about your system..reason for all the questions. Trying to find a test configuration that may work...
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on May 05, 2016, 01:41:46 PM
I don't mind answering any questions you have about MoCA.....actually all of my Tivo units have MoCA built into them so all I need is the one MoCA adapter hooked up to my cable modem to create the MoCA network and then my units just join the MoCA network that I created with the adapter at the cable modem..........since one of my mini's is located in my bedroom next to my cable modem I did unhook the coax cable from it and I ran an ethernet cable from the mini to the router's LAN port and still had the connectivity problem.....I wanted to see if it was my MoCA network causing the problem with the router but since it exhibited the same behavior plugged directly into the router via ethernet and still had the same problem I was able to quickly rule out the MoCA was my problem.  Hope that info helps a little.......MoCA is a great thing actually especially for folks like me that need a wired, reliable connection in a home where ethernet is not available or installed in the walls........its much more reliable than wifi and that is one reason why Tivo does not design their whole home systems to use wifi to stream from one box to another........
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on May 05, 2016, 02:05:27 PM
So here's what mine looks like:
http://www.dish.com/cedia/downloads/hopperjoeysystem_jobaid_v3.pdf (http://www.dish.com/cedia/downloads/hopperjoeysystem_jobaid_v3.pdf)
Scroll down still you find towards the bottom: Solo Node, 1 Hopper w/ Sling, 2 Wireless Joey, 1 WAP

The only thing different from this description, is that the Joeys are LAN wired (not wireless) to the Hopper via a network :AN switch and I don't have a the WAP. I believe that MoCA works for me in this configuration however I need to verify.  ::) Netflix and other apps work from the joeys as far as I know currently. However the router is different. Will see possibly tonight as i'll try and pick up the 885L if it's in stock.
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on May 05, 2016, 02:17:27 PM
Looks like a nice setup and your setup being wired I think would be much better and more reliable than if you had used the WAP.......I also think MoCA adapters would work in your situation.  Definitely want to know how your testing goes when you pick up the 885L.....keep me posted...thanks
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on May 05, 2016, 02:24:57 PM
Ya, not sure if MoCa is included already with H3 or if I have to buy that extra. I do remember seeing MoCA icon on my TV in the bedroom all the time when I had the prior system.

No, I like running Joeys and any video steaming wired. Wireless works ok, but taking some precautions with WiFi, Wired is more stable and can handle the bandwidth.

Ya, I'll check it out and report.
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on May 05, 2016, 03:26:13 PM
I couldn't agree more! going wired is always the way to go if at all possible.....looking forward to hearing your report on the 885L.........as for now mine is still doing good with my Tivo's, etc......
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on May 05, 2016, 05:21:03 PM
Ok, 885L is online.
Hopper and Joeys using same configuration. Joeys LAN wired to Hopper then router.

I did check, the MoCA port is not being used on the Joey so I'll have to dig into the coax cabling this weekend or next week.

Checking Netflix. Streaming Minions now on one of the Joeys.
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on May 05, 2016, 05:41:17 PM
Ok, got online with DISH and talked to a tech. Got more info about MoCA here. I'll need to connect the Joeys with Coax to the Hopper to get MoCA enabled. I'll check on this maybe this weekend or following week. For now, system is working with the 885L and not seeing any issues. I have all my devices connected and all seems well.

Using FW v1.00 out of box for now.  ;)
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on May 05, 2016, 08:54:21 PM
Sounds like the 885L is doing just fine with your Hopper and Joy system............wouldn't you know it I got to work tonight and I am still unable to access my router and Share port remotely :(.........here is the problem and its a little confusing so I will try and explain it the best that I can.......when I'm away from home and try to gain access to SP and Gui remotely it will work over 3g and over wifi that is from a different cable company from my own ISP......here at work they use the same ISP as I do at home but the only difference is that I had my modem bridged to just act as a modem with the routing turned off.......here at work its not like that; they use the cable modem and the router thats built in............here is the kicker.........my next door neighbors also use the same ISP as I do at home but they too have theirs bridged and use their own router.....if I go to their house and try to access my GUI and Sp it works.............something in the 885L is blocking me access if using the same ISP but without the modem being bridged.......you have any idea what would cause this? the Dlink tech tried to explain something about that to me called something loop?  I just can't understand why the 880L works fine........this may be a deal killer for me; I may have to return it after all :( ......I really thought I had gotten everything fixed on my day off Wednesday.......at least the splitter fixed the Tivos but not being able to access my router and Share port while at work is a deal killer :(............I'm sure its got something to do with the firewall or ports being blocked..........James
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on May 06, 2016, 06:43:44 AM
So before I left for work this morning. I enabled remote access on the 885L and set for port 8081 and HTTPS.

I got to work and I was able to see and access the routers web page. I don't have SP enabled as if yet as I didn't set up a USB drive last nite.  ::)
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on May 06, 2016, 08:43:23 AM
By chance does your work use the same ISP?  the only place I'm having a problem accessing is at my work but the use the same ISP as I do at home.........mine is also set up for port 8081 and https..........it worked fine on the 880L but not on the 885L...........one thing I noticed is that MAC address I had cloned had been lost; when we reboot the cable modem and router it had lost that setting so I've re cloned it so hopefully tonight when I go to work it will work..........if not I give up, lol
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on May 06, 2016, 08:48:05 AM
No, ISPs is very different.  ::)

I presume that maybe MAC cloning maybe lost if the main ISP modem is rebooted as the router be detect this. If the router reboots with out the ISP modem being rebooted, I presume the MAC cloning info should persist.

I'm still going to try and set up MoCA either this weekend or next week with the Joeys. I need to find a good splitter I think as I need to split the signal from the SAT to the Hopper and Joeys, as the Hopper only has one RJ coax port.  ::) I think for now in the LAN configuration, all is working with the 885L.
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on May 06, 2016, 02:40:50 PM
That's exactly what happened.......when the tech support told me to reboot the cable modem and router the router lost all of its settings......I have recloned the MAC address on the router and I will let you know how it goes after I get to test it at work tonight.....
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on May 06, 2016, 11:39:01 PM
Well I'm happy to report that I was able to log into my 855L's GUI and Share port tonight remotely but I'm almost ashamed to tell you what fixed it......when I first tried tonight it wouldn't work and as a last ditch effort I reboot the cable modem gateway here at work and sure enough thats all it needed..... I just don't understand why I had to do that to make it work though? I can promise you had I put the 880L back in use I wouldn't of had to do that.....so I don't think cloning the MAC was even necessary...............now as far as the Tivo problem goes it is working now but at times has a mind of its own but I do think the upgraded splitter fixed that problem but one thing I learned is that when all else fails enabling DMZ will fix it everytime!  thanks for all of the help you have give me the last week on these issues...I was bound and determined to make everything work and keep the 885L as Dlink are my favorite routers and their customer support is the best I've dealt with including you guys on here!  Do update me when you get your MoCA up and running and let me know how that works out!
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on May 09, 2016, 01:01:33 PM
What is the ISP modem and router Mfr and model at work?

Glad you figured it out. Ya, seemed very odd behavior with the 885L and not seeing it on the 880L.

I'll update I hope this week with MoCa.

You might test out LAN cable connections in the future with Tivo and see how that does for you.

Enjoy for now.  ;)
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on May 09, 2016, 01:15:55 PM
At work they use the same ISP and cable modem gateway that I use at home which is an Arris TG862........although I seemed to have everything working and figured out most of the problems, the Tivo's not wanting to connect still have a mind of their own at times......like I said before, if I many any changes in the router and save those changes or reboot the Tivos will quit working and that was with DMZ enabled.......but at some point they will start working again.......so there still seems to be something incompatible with this router and Tivo and its really hard to figure out.........also how should the antenna's be oriented for this router to get the best reception in a single story house?  the owner's manual said to extend them at a 45 degree angle away from the unit and that's what I did but also noticed the wifi, particularly the 5GHz band wasn't that great as far as range goes so I'm a little disappointed in that....it didn't appear to have any more range than the 880L from my testing unless I should be positioning those antennas a different way? any suggestions? thanks, James
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on May 09, 2016, 01:20:38 PM
What about the router at work? They use a router at work or use the ISP modem as there router?

5Ghz is best with in 20 feet or so with 1 wooden wall in between. 5Ghz is effected by building materials due to it's high frequency. 5ghz doesn't have the range due to this as 2.4Ghz or unless your in line of sight on 5Ghz.

Up and down are recommended for single level buildings, multi level building angle the antennas:
Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0)
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on May 09, 2016, 01:40:06 PM
At work the router that is built into the arris modem is in use.........as far as the antenna's I had them at 45 degree angles to I may test them up and down and see if that improves the 5GHz signal .....thanks for the tip.....
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on May 09, 2016, 01:41:30 PM
Ok. Just wanted to confirm one router at work.

Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on May 10, 2016, 05:42:16 AM
Everything still working ok except when I make a change in the router's settings my Tivo's apps quit connecting until re enable DMZ, etc.....do you think Dlink will address this issue in an upcoming firmware release? and one more question....do you think if I exchanged this 885L to the 890L , the 890 would have the same problems? the 880 works perfect............thanks, James
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on May 11, 2016, 09:56:30 PM
So I got one of my Joeys connected via RG6 and working on MoCa this evening. Took 2 tries before the Joey stopped rebooting. Ya, nothing related to what I thought was using LAN cable. After it stabilized, I watched a short test on Netflix and streamed on Pandora. Seems to be working ok for me. I just made a change to QoS on the 885 and will test again. I'll try and get my 2nd Joey on MoCa tomorrow.

I like my 890L.
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on May 12, 2016, 04:43:58 AM
Thanks for the update....I did a little experiment myself..........I wanted to know if the problems this router is having with Tivo was possibly related to MoCA so I completely unplugged my MoCA adapter and took MoCA completely out of the mix and I connected my Tivo Bolt DVR via wifi and sure enough the same problem remains..........so I have concluded from my testing that there is something in the 885's firmware or firewall that is causing the Tivo problems.......it appears that the ports that Tivo utilizes are being blocked somehow and the only solution is to enable DMZ but like I said if I make any changes to the router then it quit working until I disable and then re enable..........another bug I found is that I cannot access my USB drive unless DLNA is enabled in share port......I did not have to do this on the 880L................so if you could pass this information along to the development team hopefully they can fix these bugs in an upcoming firmware..............thanks for your help..............
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on May 12, 2016, 05:24:16 AM
By the way, I have never used the QOS feature or Smart Connect....do you recommend using the QOS for my Tivo system? think it might help with the problem any?
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on May 12, 2016, 07:08:12 AM
Might give it a try and see. I was using default settings last nite on QoS 300/300 with nothing loaded. I changed to 120/4 to see how it does with my actual ISP speed of 100/3. I was gaming last night on XBL and encountered some issues so I changed QoS and will try again tonite.

SC is enabled on the 885L and seems to be working for me. However I haven't had time to dive into wireless and my Joeys are not configured for wireless.

I think there maybe something specific with TiVo and this model router that differs from other model routers. Would need to collect some wireshark data as the problem with TiVo happens.

The DLNA being enabled to access SP maybe a change that D-Link did on this model router and maybe changing on all since DLNA is related to using SP and USB drives when connected.
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on May 12, 2016, 03:34:25 PM
I tried the QOS  smart connect and that didn't make any difference......there is just simply some incompatibility in the firmware with Tivo........I really hope they will fix this in their next firmware update as I plan on keeping the 885L....the 890L looks nice but I don't really need a tri band and if I'm correct the 890's processor isn't as fast and it won't be supporting MU-MIMO?............
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on May 12, 2016, 03:42:51 PM
Ya thats what I'm thinking. D-Link is aware of it and I told them what I'm seeing on my DISH system as well. I presume they will be looking at it.

I don't know if the 890L will be supporting MIMO. I thought it or the 895L was was going to however I can't remember for sure. I think the 885L is a great router. Just one minor issue with TiVo is all. Once thats fixed, I think you'll be fine.

At some point you could change over from RG to RJ45 maybe and use that connection method. Or even set up your TiVo remote units to LAN wired to the back of a wireless bridge thats connected to the 885L. I've done this before with my Joeys and they work just fine. Just a suggestion. You could do that now with the 880L.
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on May 13, 2016, 12:46:33 AM
Thanks for passing that information along to Dlink........yes the 885L is an awesome router and its a perfect fit for my networking environment.  I just don't really have enough devices connected to need a tri band router....I like that the 885 has the 1.4 GHZ processor and to know that a future firmware update will enable MU-MIMO although at the moment I don't have any devices that would even support MU_MIMO.............I'm getting a lot better range on the 5 GHz band after adjusting the antennas some but it was my Roku 3 being in the same room as the router is what was causing some wireless interference......Roku's somehow broadcast their own wifi SSID and even though you can't connect to it , it does cause problems with the 5 GHz band....since I don't use my Roku much I just unplugged it and my range and signal quality is a lot better now.

As far as MoCA vs wireless bridge......Tivo does not recommend and will not give support or troubleshooting if you use anything other than ethernet or MoCA......I have read on the tivo community forums that a lot of folks do indeed use wireless bridges and do what you suggested with success but for me MocA is the way to go....all I have to do is just plug one MoCA adapter to my cable modem and router and it basically just sends ethernet throughout my home's coaxial cables so for me its just a better set up with less interference and less clutter and equipment to buy.....I would have to buy two wireless bridges if I did what you suggested......good to hear that works good with your Joy system though... I used to have Directv and their setup worked over wireless and it worked good but it sure wasn't as fast as MoCA on my Tivo's.

I'm gonna just be patient and wait for what I hope is a firmware update from Dlink that will fix the 885's problem with Tivo......but at least I can get it to work by enabling DMZ for the time being......other than that the router seems very stable and Dlink is my new preferred brand because a couple of their tech support agents told me that they provide 24/7 customer support without charge as long as the device has not been discontinued .......to me that's what I call standing behind a product! Netgear and Linksys sure doesn't do that!  and the agents I have chat with from Dlink have all been so helpful and knowledgable including you and Kakashi on here.....this is a great forum and I'm glad I found it.......thanks again for the help and if you find anything out about a future Tivo fix please let me know......
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on May 13, 2016, 06:38:52 AM
Understand. Ya I only have a few devices that use AC 1300Mb and those are bridges. I don't have any native AC devices that use full 1300Mb rates let alone MU-MIMO

Yes Roku's can broadcast there own WiIF. I think it can be disabled if you want to use the RoKu as a streamer. I'd connect it wired LAN.

Wireless isn't as good as MoCA or LAN cable.

I'm sure the issue will be fixed. Will have to see on next update.  ;)
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on May 13, 2016, 09:20:27 PM
I will definitely be looking forward to the next firmware update and hopefully the Tivo incompatibility gets resolved.....but I really love this router so far though and I can definitely live with the few bugs that it currently has :)
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on May 14, 2016, 11:16:37 AM
Enjoy.  ;)
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on May 18, 2016, 08:55:16 AM
What ISP Speed UP and Down do you pay for?  ???
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on May 19, 2016, 11:16:45 PM
Sorry for the late reply....I've been extremely busy this week.... my current internet speeds that I pay for are 50 Mbps down and 2 Mbps up.....sadly I end up retiring the 885L back to Amazon for a refund before my window to return closed....I was just having too many problems with the router not retaining its settings, etc......other than the Tivo problems and it not retaining its settings I really liked it and I will keep my eyes out for some upcoming firmware updates that hopefully address some of the issues that I encountered.  For now I have put the 880L back in use.
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on May 19, 2016, 11:22:02 PM
I see you started a thread to report bugs in the current firmware.....I noticed that you have already added the blocking Tivo ports issue; wanted to thank you for that and lets just hope they address this issue soon.....if they do I will definitely re purchase the 885L.......
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on May 20, 2016, 07:08:36 AM
Ya, found another issue as well, why I asked about your ISP service speeds. Doesn't affect you.

I'm sure they will be all fixed.

Come back and visit.  ;)
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on May 20, 2016, 09:24:23 PM
I sure will bud.....I still have and use the 880L ......but will be hoping for a firmware that will fix some of these issues with the 885L so I can buy another one....
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on May 23, 2016, 07:12:18 AM
 ;)
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on June 02, 2016, 01:12:14 AM
Just letting you know I missed having the 885L so bad I went ahead and bought it again and will keep it this time despite the problem with the tivo apps..........I have also purchased the 890L and it works flawless but like I said its tri band and a little overkill for my networking needs so I will have to decide whether to keep it or return it........I just like the size of the 885L plus it will support MU-MIMO.............I still have to enable DMZ and point that toward my Tivo Bolt in order for the apps to work but it does work until a change is made in the router's settings then the apps quit working until I disable DMZ and then re enable.............I really hope there is a firmware fix coming for this soon as this is the perfect router for me and my needs.

Also on an unrelated issue...........for about a month or so I was having a very difficult time whenever I would install a new router; I could always get it to set up , grab an IP address from my cable modem and connect but whenever the routers had to be reboot for any reason the routers would go offline and it would take me an hour to get them to connect back..........I troubleshoot with Dlink's tech support as well as my cable company and I end up exchanging my cable mode thinking it just wouldn't hold bride mode anymore because what would happen is if I completely reset the cable modem to where its router was re enabled my dlink router would immediately go back online but as soon as the modem was put back in bridge mode it went offline..............as embarrassing as this sounds it turned out to be the ethernet cable that came with a netgear nighthawk that was the problem.....it was  a fairly new cable too.............as soon as I exchanged it out with another Ethernet cable I had my routers now connect just fine............so you have any idea as to why that same cable that I had been using for the last year all the sudden started causing my routers to not connect and go online with the modem in bridge mode? that is mind boggling!  After I figured that out I thought maybe that may have been the whole problem with the Tivo's apps not working but turns out that wasn't the case........the ethernet cable that came with the 885L is way too short for my setup and I am using my own Cat 5E cable..............is there any advantage to using the supplied one that came with the 885L?

Thanks, James
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on June 03, 2016, 07:03:38 AM
Wow so you have both now, kewl...

Come post over on the 890L forum.

I tend to avoid any in box cables as there has been instances of where they don't work well.

I prefer CAT6 cables from deepsurplus.com  ;D

Keep us up to date on the 885L. I have notified D-Link about the TiVo issues. I hope next FW will see a fix. Also keep the 880L going when you can...works good as a wireless bridge too. Would work great with the 890L or 885L.
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on June 03, 2016, 02:08:58 PM
Yeah I have went a little overboard owning the 885, 890, and 880......I only need one router  going in my home though...if I lived in a larger home where I had dead spots I would definitely put one of them in bridge mode........I actually like the 885 the best for my needs despite the tivo issue.......I may just rotate them and use them for six months at a time to try and extend the life of them :)......I'm just really glad that the problem I was having with my routers not connecting while in bridge mode has been fixed.....I would have never thought that a type of cable that I had been using the last couple of years all the sudden became incompatible with my cable modem....I'm gonna hang that one on my cable company for now as the only explanation  would be that they have pushed some sort of firmware update to the modems that caused that particular type of cable to not work right .............thank you for passing along the tivo issues to Dlink and I will certainly be on the lookout and hope for a fix in their next firmware release which I hope is soon  ;D  I can tell you that I have test and tried about every brand of router over the last year and Dlink is my very favorite and despite the little issues I'm having Dlink is what I will continue to use.  I absolutely love their cloud features and ease of setup and another useful feature in their interface is where it shows how long the router has actually been up and running....that really helps out when things are not going good and you need to determine if its your router, cable modem, etc......very helpful feature to have......
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on June 06, 2016, 07:41:04 AM
Ya I have tried a couple others and D-Link seems to have the best quality and maturity in there development and support. I've seen some major issues with other MFr routers however when it comes to D-Link, they may not be perfect and we do seem some minor issues here and there, however they work hard on the issues at hand and in the end have great products that work well. I've enjoying using D-Link products over the years and are the main stay for me.

Well, we might call on you if that's ok to help out on testing issues seen since you have 3 routers now.  ;D If that's ok. Always need any extra help to weed out issues we see.
Title: Re: Blocking Tivo Ports
Post by: ukwildcat4life on June 06, 2016, 09:17:44 PM
I definitely would have been using and buying Dlink products years ago if my local stores carried them but over the last year or so I have been seeing more and more Dlink products on the shelves plus with Amazon its easy now to get them!  I just find Dlink's approach to their cloud services so much better, simplistic and better than any other I have tried (Asus and Netgear)........but the tech support I have received from Dlink on here and on the phone is by far the best I have experienced from any router manufacturer period!

I am more than willing to help you guys out for beta testing and for sorting out the issues and bugs......just let me know when you need any help.....I have the 880, 885, and 890 and plan on keeping all 3 and will rotate them in my networks about every six months so I am hoping I won't need to purchase another router for a while.......
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on June 07, 2016, 06:32:59 AM
 ;)
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on July 25, 2016, 07:11:00 AM
http://forums.dlink.com/index.php?topic=65310.0 (http://forums.dlink.com/index.php?topic=65310.0)
Title: Re: Blocking Tivo Ports
Post by: FurryNutz on December 12, 2016, 02:33:04 PM
http://forums.dlink.com/index.php?topic=66046.0 (http://forums.dlink.com/index.php?topic=66046.0)