D-Link Forums
D-Link IP Cameras for Home => DCS series Network Cameras => Topic started by: toms110 on April 24, 2017, 10:35:34 AM
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My DCS-6620G is consistently failing after a few moments of being turned on. I realized it was overheating and when I opened the camera the fan was not working. The fan blade turns fine and is connected to the board. To test that the internal fan was the issue, while I had the camera open I used an external fan to blow cool air across the boards and the camera worked fine. Not sure if the fan failed or if there is a sensor failure. Any direction would be great.
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This needs support help for this. I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.