D-Link Forums
The Graveyard - Products No Longer Supported => D-Link VoIP => Response Point/Voice Center => Topic started by: MarcTolbert on September 23, 2010, 02:21:08 PM
-
I have a D-Link Voice Center setup. The administrator software is reporting an error retrieving configuration data and will not allow me to do anything. I need to restore from a backup and the problem is that I have lost my backups of the system. Does anyone have a backup from when they first got their system that they could send me, or does D-Link have a way to rebuild the unit to the initial software settings? Basically totally wiping and resetting the unit would probably be the best way to fix it.
Please help.
-
Don't know if you ever got your issue figured out, but here is what I had to do. I bought a barely used D-link response point system for my business. Everything was in good working order, but after doing the initial upgrade to sp2 and then having a power outage the next night, the base unit became unresponsive. I spent several hours with D-link tech support trying to get it figured out and they weren't able to get anywhere and told me there seemed to be a hardware issue.
As a last ditch effort I loaded the ResponsePointEraseData.exe from the utility folder onto a flash drive. Then I powered down the base unit, plugged the flashdrive in and powered up the base unit again.
This cleared whatever problem had occured and reset the unit. I lost the very small amount of setup that I had done, but everything has been good for the following 3 weeks or so since.
Hope this is helpful.
JP
-
Hi All
i was wondering if anyone could help me i am running with Tesco broadband but would like to set it up to run with a wireless broadband router. Could anyone explain how i do this?
any and all help very gratefully received.
BR
Paul