D-Link Forums

D-Link IP Cameras for Business => DCS-6314 => Topic started by: steo82 on January 07, 2015, 06:09:12 AM

Title: Another new BUG on 6314 please solve it! Firmware upgrade required
Post by: steo82 on January 07, 2015, 06:09:12 AM
Hello all,
I've bought this new camera and the 6010L one. After 3 days workarounds and working on them I can say that at least quite everything works... Especially for the 6010L model!

About the 6314 I'm not so pretty happy because of probably old firmware revision... that should need an upgrade solving the major problems present also on this forum.
SO PLEASE D-LINK SOLVE IT!
Provide us a new firmware upgrade thanks!



About my specific problem, my camera does not show the streaming on the 80 port number on the stream "video1.mjpg" ... like also on the "video2.mjpg" and "video3.mjpg" streams...
In fact, putting the address:
http://mycameraIP/video3.mjpg
after asking me the login (username and password) I always get the same error which is:
"500 Server Error
The server encountered an internal error and could not complete your request. "


I've tryed with all browser, changing video area and property... I really get stressed on all variety of try and workarounds I did.
Also by using VLC player I've got the same problem...


Please help me/us, I need that function!!

Looking forward to hearing from you.
Stefano
Title: Re: Another new BUG on 6314 please solve it! Firmware upgrade required
Post by: FurryNutz on January 07, 2015, 07:40:51 AM
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)


Have you phone contacted your regional D-Link support office about this?
Title: Re: Another new BUG on 6314 please solve it! Firmware upgrade required
Post by: steo82 on January 07, 2015, 07:50:17 AM
I've bought the camera over Amazon.it. I'm in Italy.
I've flashed again the firmware 1.0.0 same error occured but now if I press F5 3 times after the login I can see the streaming over the internet page, i mean:
http://myipcamera/video3.mjpg

Anyway it sucks a bit very slow refreshing, instead with the same option (also throught wifi) with the 6010L it is a flash very quick!
Stefano
Title: Re: Another new BUG on 6314 please solve it! Firmware upgrade required
Post by: FurryNutz on January 07, 2015, 08:02:09 AM
I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.
Title: Re: Another new BUG on 6314 please solve it! Firmware upgrade required
Post by: steo82 on January 07, 2015, 08:05:29 AM
Where I can find the regional phone number? (italy rome)
Title: Re: Another new BUG on 6314 please solve it! Firmware upgrade required
Post by: FurryNutz on January 07, 2015, 08:24:47 AM
Try this: http://www.dlink.com/it/it/contact-d-link (http://www.dlink.com/it/it/contact-d-link)