• March 28, 2024, 04:00:33 AM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Push Notifications Stopped Again on IOS  (Read 8597 times)

DaDDz

  • Level 2 Member
  • **
  • Posts: 55
Push Notifications Stopped Again on IOS
« on: January 12, 2018, 10:24:14 AM »

I've stopped getting push notifications from all cameras since morning of 1/11/18.  Email alerts still coming.  Assuming a server issue again?  Did all the usual, restart/reboot.  Called support (Canada) to report it.  Not aware of any issues but will test it out.  Anyone else?
Logged

GreenBay42

  • Administrator
  • Level 11 Member
  • *
  • Posts: 2752
Re: Push Notifications Stopped Again on IOS
« Reply #1 on: January 12, 2018, 10:33:58 AM »

What version of iOS? (They will ask). 

I will let tech support know.  I haven't heard of any issues in the US lately.
« Last Edit: January 12, 2018, 10:40:44 AM by GreenBay42 »
Logged

DaDDz

  • Level 2 Member
  • **
  • Posts: 55
Re: Push Notifications Stopped Again on IOS
« Reply #2 on: January 12, 2018, 10:56:43 AM »

What version of iOS? (They will ask). 

I will let tech support know.  I haven't heard of any issues in the US lately.

I told them, 11.2.1.  11.2.2 is out.  I may update and see if that helps.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Push Notifications Stopped Again on IOS
« Reply #3 on: January 30, 2018, 04:05:30 PM »

Any status on this?  ???

What version of iOS? (They will ask). 

I will let tech support know.  I haven't heard of any issues in the US lately.

I told them, 11.2.1.  11.2.2 is out.  I may update and see if that helps.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

DaDDz

  • Level 2 Member
  • **
  • Posts: 55
Re: Push Notifications Stopped Again on IOS
« Reply #4 on: January 31, 2018, 03:46:34 AM »

Any status on this?  ???

What version of iOS? (They will ask). 

I will let tech support know.  I haven't heard of any issues in the US lately.

Sorry, was resolved on their end a couple days later.

I told them, 11.2.1.  11.2.2 is out.  I may update and see if that helps.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Push Notifications Stopped Again on IOS
« Reply #5 on: January 31, 2018, 05:34:15 AM »

Glad it got fixed.

I'm now on iOS v11.2.5.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Push Notifications Stopped Again on IOS
« Reply #6 on: January 31, 2018, 09:04:30 AM »

There's a new MDL app available for iOS:
http://forums.dlink.com/index.php?board=597.0

Works better than the Lite app I think.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

varsham1

  • Level 1 Member
  • *
  • Posts: 1
Re: Push Notifications Stopped Again on IOS
« Reply #7 on: March 15, 2018, 05:40:53 AM »

mydlink Lite app had been running perfectly fine on my iPhone 7 when it was on iOS 10 however as today I have upgraded to the latest iOS 11.3 whenever I will now open the app it is only loading a blank screen on the start up and crashes itself after few seconds. Any idea how do I get it working again?
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Push Notifications Stopped Again on IOS
« Reply #8 on: March 15, 2018, 08:33:33 AM »

Try deleting the app from the phone, reboot the phone, then re-install.

May have to wait for an update to the app.

mydlink Lite app had been running perfectly fine on my iPhone 7 when it was on iOS 10 however as today I have upgraded to the latest iOS 11.3 whenever I will now open the app it is only loading a blank screen on the start up and crashes itself after few seconds. Any idea how do I get it working again?
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

DaDDz

  • Level 2 Member
  • **
  • Posts: 55
Re: Push Notifications Stopped Again on IOS
« Reply #9 on: March 16, 2018, 09:51:42 AM »

Push notifications stopped again yesterday on all cameras, IOS 11.2.6.  Did the usual, reboot cameras, reboot phone, turn off/on notifications. 
Same as two weeks ago.  Got a call from support then saying to delete the app and reinstall.  That fixed it on all phones.  Did that this time, no success. Obviously there's a bug with mydlink lite and ios that entered maybe in the last update 3.8.5?  Shouldn't have to delete the app to fix a problem.  Happening regularly now. 
I installed the new app mydink Home and it works, sending push notifications.  Are they migrating to this one?
Logged

GreenBay42

  • Administrator
  • Level 11 Member
  • *
  • Posts: 2752
Re: Push Notifications Stopped Again on IOS
« Reply #10 on: March 17, 2018, 08:54:35 AM »

Yes the mydlink app will be replacing the mydlink Lite app. There will still be support and updates for Lite for a while.
Logged