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D-Link Mobile Apps => mydlink Home App => Topic started by: helisak on July 02, 2017, 07:31:01 AM

Title: Push notifications on ios
Post by: helisak on July 02, 2017, 07:31:01 AM

Hi!!
i have a security kit with motions sensors DCH-Z110 and DCH-Z120 and cam conect to a hub, since the past 2 weeks i dont get any push notifications from the app, i try delete it an reinstall, reinstall all the sensor but doesnt work, in the app the option last detection seems to work but i dont get any push notification, also i make a trigger to get notification and check the ios menu
Pls help  :-\

ty!!

Title: Re: Push notifications on ios
Post by: FurryNutz on July 02, 2017, 11:57:40 AM

This maybe a MyDlink service issue.
I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.

Title: Re: Push notifications on ios
Post by: helisak on July 03, 2017, 07:24:05 AM

Ty i try

Title: Re: Push notifications on ios
Post by: FurryNutz on July 03, 2017, 10:03:58 AM

 ;)

Title: Re: Push notifications on ios
Post by: helisak on July 03, 2017, 01:05:24 PM

i did the call, they told me that soon in this weak the ios app will be updated for this issue
I hope they fix it!
 :o

Title: Re: Push notifications on ios
Post by: FurryNutz on July 03, 2017, 01:40:56 PM

Glad the app will be fixed this WEEK.  ;)