The Graveyard - Products No Longer Supported > DGL-4300

DGL 4300 DNS not responding

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Stedmister:
A few months ago after a FW update 1.9 my power supply went on my DGL 4300, so I replaced it with a new one (same model number as oeiginal router adapter, official and all that), ever since then I've been randomly getting DNS timeouts, and after a while can't access the internet, a power cycle always seems to fix the problem forawhile, but it keeps happening. It seems to work fine when my modem is not connected, but as soon as I connect it, it occurs again. It's quite weird

FurryNutz:
Link>Welcome!


* What region are you located?
* Are you wired or wireless connected to the router?
* Was a Factory Reset performed before and after any firmware updates then set up from scratch?


Internet Service Provider and Modem Configurations

* What ISP Service do you have? Cable or DSL?
* What ISP Modem Mfr. and model # do you have?
* What ISP Modem service link speeds UP and Down do you have?
* Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values
* For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.
Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.

* Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options, Advanced/QoS or Gamefuel.
* Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual or under Setup/PARENTAL CONTROL/Set to>None: Static IP or Obtain Automatically From ISP.
* Enable Use Unicasting (compatibility for some ISP DHCP Servers) under Setup/Internet/Manual.
* Turn on DNS Relay under Setup/Networking. Link>Finding Faster DNS Addresses using Name Bench
* Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting.
* Ensure devices are set to auto obtain an IP address.
* If IPv6 is an option on the router, select Local Connection Only or Disable IPv6 options under Setup/IPv6.
* Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall. Enable or Disable SPI to test.
* Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules. Enable IPv6 Multi-cast Streaming for routers that have a Media Server option. Disable IPv6 Multi-cast Streaming if IPv6 or Media Server is not being used.
* Turn off WISH, and WPS under Advanced.
* WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port Speed
* Set current Time Zone, Date and Time. Use an NTP Server feature. Tools/Time.
* Check cable between Modem and Router, swap out to be sure. Link> Cat6 is recommended.

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