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Author Topic: Not receiving audio notification after latest android update 3.6.8  (Read 4667 times)

Casperfool

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I am not receiving audio sound notification after latest android update 3.6.8. All I see is the visual notification if I happen to have the phone in my hands. I am using mydlink lite android on a Nexus 5x. I have removed and reinstalled the app twice but still no sound notifications. :(

Anybody else having the same problem?
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FurryNutz

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Re: Not receiving audio notification after latest android update 3.6.8
« Reply #1 on: July 28, 2016, 07:06:42 AM »

This could be a MDL service issue. I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Casperfool

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Re: Not receiving audio notification after latest android update 3.6.8
« Reply #2 on: July 28, 2016, 07:13:26 AM »

Can you explain what is an MDL service issue?
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FurryNutz

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Re: Not receiving audio notification after latest android update 3.6.8
« Reply #3 on: July 28, 2016, 07:46:03 AM »

MDL is mydlink.com service issue and that service and site maybe experiencing intermittent service problems.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Casperfool

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Re: Not receiving audio notification after latest android update 3.6.8
« Reply #4 on: July 28, 2016, 04:54:52 PM »

Thanks, so that is good. I mean, they probably know about it since this must have been reported by an employe of D-Link corporation somewhere?
Or can it be localised trouble?
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FurryNutz

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Re: Not receiving audio notification after latest android update 3.6.8
« Reply #5 on: July 28, 2016, 05:08:12 PM »

You may want to phone contact your regional D-Link support office and ask...
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

kuvera

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Re: Not receiving audio notification after latest android update 3.6.8
« Reply #6 on: August 31, 2016, 03:48:31 AM »

I have the same issue in 3.6.9.
Notification area shows detected motion, but no audible alert.
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FurryNutz

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Re: Not receiving audio notification after latest android update 3.6.8
« Reply #7 on: August 31, 2016, 07:04:29 AM »

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.

I have the same issue in 3.6.9.
Notification area shows detected motion, but no audible alert.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Casperfool

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Re: Not receiving audio notification after latest android update 3.6.8
« Reply #8 on: November 24, 2016, 07:37:28 AM »

Wow, they have finally fix the issue after 4-5 months!
Now, we are getting audio notifications with the latest android update 3.6.10 build 173.

Thank you.
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FurryNutz

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Glad it's working now. Enjoy.  ;)
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.