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D-Link Mobile Apps => mydlink Lite App => Topic started by: DaDDz on March 01, 2018, 05:41:34 AM

Title: Push Notifications Stopped IOS After Scheduled Maintenance
Post by: DaDDz on March 01, 2018, 05:41:34 AM

Push notifications on iphone stopped again after Scheduled Maintenance on 2/28

Title: Re: Push Notifications Stopped IOS After Scheduled Maintenance
Post by: GreenBay42 on March 01, 2018, 08:03:07 AM

I will let the US support guys know to see if other customers are experiencing it.

Try the usual - reboot cameras. Verify push notifications are enabled on your devices and the mydlink/mydlink Lite apps.

Title: Re: Push Notifications Stopped IOS After Scheduled Maintenance
Post by: DaDDz on March 01, 2018, 08:52:14 AM

Quote from: GreenBay42 on March 01, 2018, 08:03:07 AM

I will let the US support guys know to see if other customers are experiencing it.

Try the usual - reboot cameras. Verify push notifications are enabled on your devices and the mydlink/mydlink Lite apps.

Yep done all the usual.  I'll get around to calling it in to Canada support, although all they do is relay it too.

Title: Re: Push Notifications Stopped IOS After Scheduled Maintenance
Post by: DaDDz on March 02, 2018, 07:53:41 AM

Quote from: GreenBay42 on March 01, 2018, 08:03:07 AM

I will let the US support guys know to see if other customers are experiencing it.

Try the usual - reboot cameras. Verify push notifications are enabled on your devices and the mydlink/mydlink Lite apps.

Any word on this from your end?  Canada support said first they heard of it and looking into it.

Title: Re: Push Notifications Stopped IOS After Scheduled Maintenance
Post by: DaDDz on March 04, 2018, 08:23:39 AM

Push notifications still down on all cameras here.  Support still looking for cause.  Happens almost every time the do server side maintenance.  Annoying, but then again it's a free service.  I'm currently testing a Ring Floodlight HD Cam as it appears moving to a reliable paid service is likely the future.

Title: Re: Push Notifications Stopped IOS After Scheduled Maintenance
Post by: GreenBay42 on March 05, 2018, 07:16:14 AM

I haven't heard much from the US techs. I will ask this morning.

Title: Re: Push Notifications Stopped IOS After Scheduled Maintenance
Post by: DaDDz on March 08, 2018, 08:22:10 AM

Issue resolved