The Graveyard - Products No Longer Supported > DNS-327L

Nas to USB backup : Backup fail (Error Code:8).

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alkadia:
Hi,
I tried several time to start a backup from NAS to USB but every time the result is :     
Backup fail (Error Code:8).
I set the backup Enable
Then "NAS to USB"
Sorce "Volume_1"
Destination "USBDisk1_1/Backup"
Type : Copy
After Saving the settings  I pressed the USB Button , the leds start to blink for few second then they stop and the status becomes : Backup fail (Error Code:8).
Any hints ?
How does the backup work ?
Where are a listof error codes ?
Thanks
Marcello

FurryNutz:
Link>Welcome!


* What Hardware version is your DNS? Look at the sticker behind or under the device.
* Link>What Firmware version is currently loaded? Found on the DNSs web page under status.
* What region are you located?
What is the Mfr and size of the USB drive?
What is the format of the USB drive? FAT32 or NTFS?
Was the drive formatted before connecting it to the DNS?

alkadia:

--- Quote from: FurryNutz on January 09, 2017, 10:23:51 AM ---Link>Welcome!


* What Hardware version is your DNS? Look at the sticker behind or under the device.
DNS-327L (I know there is only 1 model)


* Link>What Firmware version is currently loaded? Found on the DNSs web page under status.
Current NAS Firmware Version    
1.07
Current Microprocessor Firmware Version    
1.04
Firmware Date    
04/22/2016


* What region are you located?
Europe/Italy

What is the Mfr and size of the USB drive?

Verbatim 2TB

What is the format of the USB drive? FAT32 or NTFS?

NTFS

Was the drive formatted before connecting it to the DNS?

Yes, with windows 10


--- End quote ---

FurryNutz:
Does the Verbatim 2Tb drive have it's own power adapter or just gets the power from the DNS?

What Hardware version is your DNS = Rev A

alkadia:
Hi
Yes the USB HDD is powered using a USB split cable and an external power supply
The Hardware revision is A1
Thanks
M

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