D-Link Wireless Routers for Home and Small Business > DIR-3060
DIR-3060 rebooting from time to time...
kp9928:
Hi there, just bought a new DIR-3060...
Story goes like this, my ISP in malaysia provides a generic DIR-842. They hardcode some really SSID suffix to the wireless SSID and I can't flash it somehow even resetting it doesn't help - so I went out and got a DIR-882. The DIR-882 i believe is faulty, as it constantly disconnects from the pppoe connectivity like 3-5 mins after its on. There's something wrong with the router I believe. The DIR-842 is *rock solid* - 24/7 no issue, no reboot, but the SSID suffix thing is difficult to work with as i have a lot of wifi stuff that is difficult to re-program to attach to new SSIDs. Believe me I tried cables, reboots, flash different firmwares, no dice. The DIR-882 is either faulty or really bad or something.
Fast forward to today, after being frustrated with the DIR-882, I went out and got a DIR-3060. The PPPoE connectivity held, MOSTLY. However I'm still seeing a self-reboot happening a day or so...roughly every day there's 1 or 2 reboots. I want to know - is there a way I can find out why the router is rebooting? The DIR-842 is such an amazing rock solid router, the DIR-882 just plain out died on me Im gonna return it for replacement, I had hopes for the DIR-3060 ... its not bad but this random reboots is driving me nuts. I'm running the latest 1.02 fw, hw revision A1... no special features turned on... not even the SPI. 4 static port forwarding.
Any help would be much appreciated!!
GreenBay42:
What modem are you using? Make sure you reboot the modem (remove battery backup if it has one for 1 minute).
If you go to Management > System Log, you can either download the txt log file and see if you can see the reboot there or set up a syslog server.
Manual - pages 103-104 - https://www.dlink.com.br/wp-content/uploads/2019/06/EXO_Manual_v1.00WW.pdf
FurryNutz:
Link>Welcome!
* Link>What Firmware version is currently loaded? Found on the routers web page under status.
* Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by that maybe causing interference's?
* Any other WiFi routers in the area that maybe causing interference's? Link> Use a WiFi Scanner to find out. How many?
Check the 882's power supply. Could be faulty. Hope replacement 882 works better though.
kp9928:
Firmware is 1.02
No other 2.4ghz/5ghz house phones or wifi - I'm connected via LAN by the way
There are other wifi routers in the area - but again i'm connected via LAN and its still rebooting.
The modem is a Huawei GPON HG82450H5
Regarding the 882 - you reckon its a power supply issue? It seems like there's trouble passing the packet from the LAN to WAN side .. pinging the router local lan interface is fine, pinging the internet gets wonky after 5 mins.. packet loss slowly increase from a few to many then to completely timing out and the router just dies after that.
For the 3060... I did enable logging now and I am seeing a constant repeat of ... this.... whats causing it ???
(and yes, i did factory reset after i upgrade the firmware)
03-04-2020 12:10:36 User.Warning 192.168.1.1 Mar 4 12:10:37 syslog: dnssd_clientstub DNSServiceRefDeallocate called with NULL DNSServiceRef
03-04-2020 12:10:36 User.Warning 192.168.1.1 Mar 4 12:10:37 syslog: dnssd_clientstub ConnectToServer: connect() failed path:/var/run/mdnsd Socket:33 Err:-1 Errno:0 Success
03-04-2020 12:10:35 User.Warning 192.168.1.1 Mar 4 12:10:36 syslog: dnssd_clientstub ConnectToServer: connect()-> No of tries: 3
03-04-2020 12:10:34 User.Warning 192.168.1.1 Mar 4 12:10:35 syslog: dnssd_clientstub ConnectToServer: connect()-> No of tries: 2
03-04-2020 12:10:33 User.Warning 192.168.1.1 Mar 4 12:10:34 syslog: dnssd_clientstub ConnectToServer: connect()-> No of tries: 1
03-04-2020 12:10:30 User.Warning 192.168.1.1 Mar 4 12:10:31 syslog: dnssd_clientstub DNSServiceRefDeallocate called with NULL DNSServiceRef
03-04-2020 12:10:30 User.Warning 192.168.1.1 Mar 4 12:10:31 syslog: dnssd_clientstub ConnectToServer: connect() failed path:/var/run/mdnsd Socket:33 Err:-1 Errno:0 Success
03-04-2020 12:10:29 User.Warning 192.168.1.1 Mar 4 12:10:30 syslog: dnssd_clientstub ConnectToServer: connect()-> No of tries: 3
03-04-2020 12:10:28 User.Warning 192.168.1.1 Mar 4 12:10:29 syslog: dnssd_clientstub ConnectToServer: connect()-> No of tries: 2
03-04-2020 12:10:27 User.Warning 192.168.1.1 Mar 4 12:10:28 syslog: dnssd_clientstub ConnectToServer: connect()-> No of tries: 1
03-04-2020 12:10:24 User.Warning 192.168.1.1 Mar 4 12:10:25 syslog: dnssd_clientstub DNSServiceRefDeallocate called with NULL DNSServiceRef
03-04-2020 12:10:24 User.Warning 192.168.1.1 Mar 4 12:10:25 syslog: dnssd_clientstub ConnectToServer: connect() failed path:/var/run/mdnsd Socket:33 Err:-1 Errno:0 Success
03-04-2020 12:10:23 User.Warning 192.168.1.1 Mar 4 12:10:24 syslog: dnssd_clientstub ConnectToServer: connect()-> No of tries: 3
03-04-2020 12:10:22 User.Warning 192.168.1.1 Mar 4 12:10:23 syslog: dnssd_clientstub ConnectToServer: connect()-> No of tries: 2
03-04-2020 12:10:21 User.Warning 192.168.1.1 Mar 4 12:10:22 syslog: dnssd_clientstub ConnectToServer: connect()-> No of tries: 1
03-04-2020 12:10:18 User.Warning 192.168.1.1 Mar 4 12:10:19 syslog: dnssd_clientstub DNSServiceRefDeallocate called with NULL DNSServiceRef
03-04-2020 12:10:18 User.Warning 192.168.1.1 Mar 4 12:10:19 syslog: dnssd_clientstub ConnectToServer: connect() failed path:/var/run/mdnsd Socket:33 Err:-1 Errno:0 Success
03-04-2020 12:10:17 User.Warning 192.168.1.1 Mar 4 12:10:18 syslog: dnssd_clientstub ConnectToServer: connect()-> No of tries: 3
03-04-2020 12:10:16 User.Warning 192.168.1.1 Mar 4 12:10:17 syslog: dnssd_clientstub ConnectToServer: connect()-> No of tries: 2
03-04-2020 12:10:15 User.Warning 192.168.1.1 Mar 4 12:10:16 syslog: dnssd_clientstub ConnectToServer: connect()-> No of tries: 1
03-04-2020 12:10:12 User.Warning 192.168.1.1 Mar 4 12:10:13 syslog: dnssd_clientstub DNSServiceRefDeallocate called with NULL DNSServiceRef
FurryNutz:
Well, your GPON has a built in router and wifi already. Has this been bridged and wifi disabled?
* If the ISP modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems: Link>Double NAT and How NAT Works. Call the ISP and ask to see if the ISP modem can be bridged. To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged. If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ. Disable ALL WiFi radios on the modem. Also check the routers DHCP IP address maybe conflicting with the ISP modems IP address of 192.168.0.1. Check to see if this is the same on the ISP modem, and if modem can't be bridged, change the DIR router to 192.168.1.1 or .0.254.
Example of a D-Link router configured for PPPoE with ISP Modem bridged: PPPoE Configuration on a Router
Might find a newer power supply for the 882 and see. One user just posted he was having problems with his 882, however his came with a sub standard non OEM power supply. Once he got the correct PS, his started working. Worth a try. Might ask D-Link about an RMA if you feel the 882 is faulty though.
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